michelin a better way forward - capgemini€¦ · reference number: ref_1197_dgcm - dgcm/ci -...
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Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
MICHELIN
A better way
forward
Source: Annual and sustainable development report
1
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
-33%
Lost-time incidents
115,000 Employees
€20.7bn Net sales
14,036 New hires
Up 6.7% Up 15.8%
In volume In value
7.2 million Hours of employee training
€1.945bn Operating income
0 In Group
plants 22%
Net debt-to-equity
ratio
€1.7bn Capital expenditure
Before non recurring items
26
Michelin sites Environmental
Footprint reduced by
KEY FIGURES
2
Source: Annual and sustainable development report
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
EVERYWHERE AROUND THE WORLD,
WE EQUIP EVERYTHING ON WHEELS, TO SERVE EVERY MOBILITY NEED
184m TIRES PRODUCED
69 PRODUCTION FACILITIES
IN 18 COUNTRIES
170 MARKETING OPERATIONS IN
MORE THAN 170 COUNTRIES
14.8% SHARE OF THE GLOBAL
TIRE MARKET BY VALUE Tire Business 2011 Global Tire Company Rankings
No.1 IN THE WORLD IN
HIGHPERFORMANCE
TIRES FOR CARS
No.1 IN THE WORLD IN RADIAL TIRES
FOR TRUCKS, EARTHMOVERS,
AIRCRAFTS
No.1 IN EUROPE IN TIRES FOR
FARM MACHINERY,
MOTORCYCLES
3
Source: Annual and sustainable development report
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
3.300 PRODUCT AND SERVICE
DEALERSHIPS
IN 27 COUNTRIES
10m MAPS AND GUIDES IN
15 LANGUAGES PUBLISHED
IN 2011
No.1 IN SERVICE CONTRACTS
FOR TRUCKS, EARTHMOVERS
AND AIRCRAFT FLEETS
No.1 IN RETREADING
950m ITINERARIES CALCULATED
BY VIAMICHELIN
ACTING LOCALLY,
WE FACILITATE MOBILITY FOR EVERYONE, EVERYWHERE
AND IN EVERY WAY
4
Source: Annual and sustainable development report
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
• TC : Tourisme camionnette • PL : Poids lourd • SP : Pneus de spécialités
MICHELIN ESTABLISHED CLOSE TO ITS CUSTOMERS
69 115 000 employees (108 300 Full-time
equivalent employees)
production facilities
in 18 countries
Source: Annual and sustainable development report
5
Western Europe 32 plants 10 for passenger car and light truck tires 12 for truck tires 7 for specialty tires 6 for components and semi-finished products
Eastern Europe 8 plants 5 for passenger car and light truck tires 3 for truck tires 3 for specialty tires 1 for components and semi-finished products
Asia (without India) 7 plants 4 for passenger car and light truck tires plus 1 under construction 3 for truck tires plus 1 under construction 2 for specialty tires 2 for components and semi-finished products
Africa, India and the Middle East 1 plant 1 for truck tires plus 1 under construction
South America 4 plants 2 for passenger car and light truck tires plus 1 under construction 3 for truck tires 1 for specialty tires
North America 17 plants 10 for passenger car and light truck tires 4 for truck tires 3 for specialty tires 2 for components and semi-finished products
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
MICHELIN IT MISSION STATEMENT
Improve business and IS/IT processes
efficiency by delivering : 1. simplified, standardized, innovative and easy to
use solutions, in accelerated cycles
2. up to date, effective and collaborative work
environments for individuals and communities
at a competitive cost while ensuring
information security.
6
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
Capgemini scope
• Inventories
Demand to Cash
Upstream Supply Chain
transformation program
Finance / Purchase to Pay / Costing PLM program
ERP Backbone Program
Downstream Supply Chain and Logistics
transformation program
Finance /
P2P
Customer / D2C
/ Downstream Upstream
THE MICHELIN TRANSFORMATION PROGRAM
SUPPORTED BY IT
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
THE PARTNERSHIP WITH Capgemini
8
• Delivery model :
– Front office in a co-management mode : USA, France
– Back Office : India
– Capgemini scope of work :
– Pre-design, high level design, project management office:
Capgemini Consulting
– Build / test / roll out / support : Capgemini Technology + India
A distributed and industrialized delivery model able to ask for
expertise when needed
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
THE PARTNERSHIP WITH Capgemini
9
• Key points :
– A global project requiring international teams
– Agility through “flying squad” when needed
– An original partnership through the “co-management” principle
– First results :
– A successful Go Live at the planned date in North America
– Next steps :
– Deployment in Poland and India
– Build of the next release (China, Western Europe) and
deployment
– Further deployments in Asia, South America
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
• Alignment of all suppliers on MICHELIN objectives to
make them co-responsible for
– application development and deployment, support
– continuous improvement of processes, methodologies and tools
– 5% of their revenue as risk or reward through 10 KPIs (o/w
Michelin satisfaction : value created, resource adequacy with the
needs)
• “Transparency” with the partners to enable
anticipation: visibility on the project portfolio
Co-management : a real partnership spirit
Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :
Before After
# development sites 15 5
# suppliers 80 5
Commitment on results 10% 30%-50%
Development process Diversified Unified
Suppliers’ relationships Client-supplier
Short term
Co-management
Long term
Flexibility Variable Structural
Cost > benchmark = benchmark
Co-management : the benefits