MICHAEL A. BEGGS245 River Street Apt 125

Fitchburg, MA 01420(832) 610-6914

beggs_michael@hotmail.com

SUMMARY OF QUALIFICATIONS

Conscientious U2 Programmer with over twenty five years of experience in UniVerse/Unidata programming. Years as an independent consultant have enabled me to quickly adapt to each client’s unique system architecture. Provide analysis, coding, testing, implementation, and supporting applications. Responsive to management and user needs. Able to communicate with users to fulfill project requirements to highest level of satisfaction.

PROFESSIONAL EXPERIENCE

99-02, 07-11, 12-13 Self-Employed Houston, TX Independent Consultant Client companies included Allied Group, EMO Trans Customized Logistics, SouthWest Water Company, Sivell Corporation, The Men’s Warehouse, ECO Resources, Liberty Data Products, and Severn Trent

Modified current end-of-day manufacturing programs to produce detailed information by salesperson and by territory, salesman instead of summary reports.

Designed and developed software making enhancements to service master screens, and service call screens.

Analyzed the backflow system, modified data entry screens, reports, and letters. Documented procedures and flowcharted the process.

Created new programs to converted data records. Designed and wrote data entry screens, and purchase order report.

Designed and developed computer software making enhancements to master screens, service call screens, conversion of data from ‘txt’ file format.

Modified retail software system for POS business making enhancements to company master screens and reports. Developed new utility programs and setup menus.

Made modifications to utility billing software for Y2K compliance. Designed new programs to print labels for catalogs. Set up new selection criteria for Purchase Order table routines, new records, files for new

company locations. Modification to update routines for Purchase Order routines to include transmission

number, today’s date, time, purchase order creation date. Created new dictionary items. Testing of new purchase order routines in test environment.

Implementation of programs to production account.

08/15 – Current Dover Saddlery Littleton, MA

MvBase/Pick Programmer Analyst Modifications to PICK/MvBase software applications. Modifications to software programs for viewing of information on Excel. Program to display inventory information including SKU, quantity on hand of companies

inventory. Inventory project, updating of Packer information for excel spreadsheet to include ticket

number, checked by, time packed, lines, units.

Packer project to include packer number, lines, batches for excel spreadsheet.

Inquiry program in which the user enters the base number (SKU) displays the description, size, group, buyer code, vendor information, effective date for excel spreadsheet.

Utility program for updating / changes to records for email addresses.

Customer File Maintenance program, removing of obsolete fields in which fields are no longer used.

Inquiry program that displays merchandise and sales tax for the day per store.

Inventory program for entry of SKU Numbers (From/To), Number of Packs, date, updating of inventory record information.

06/15 – 07/15 Sportmans Guide St Paul, MN

UniData/Pick Programmer Analyst Modifications to PICK/UniData software applications. Modifications to software programs to update data files for Excel spreadsheets. Analysis/modifications to companies cataloging programs to correctly update the freight

costs for invoicing.

10/14 – 05/15 B/E Aerospace (KLX Inc) Miami, FL

UniData/Pick Programmer Analyst Modifications to PICK/UniData Manufacturing software applications. Modifications to manufacturing data records for special requests for Excel spreadsheets. Analysis/modifications to companies part consolidation programs to correctly update the

freight costs for invoicing. Modifications to companies CARDEX system for new inventory codes. Modifications to manufacturing KIT parts reports.

07/13 – 06/14 Public Guardian & Trustee Vancouver, BC

UniVerse/Unibasic/Pick Architect Programmer Analyst Modifications to PICK/UniVerse software applications, job scheduling applications. Set up documentation for software applications and transfer from one server to a

virtualized server environment. Set up documentation and evaluation of current UniVerse upgrades, and evaluation of

current tools for UniVerse upgrade. Evaluation of BENTON Job Scheduling software application, and define solutions to

improve scheduling of daily, weekly, monthly jobs.

“I would like to thank Michael Beggs for his wonderful work putting this upgrade together and making it happen so well, Trevor Stubbs, IT Services, Public Guardian & Trustee.”

01/12 - 03/12 Baker Hughes Houston, TX

Technical Support Analyst Diagnosed moderately complex hardware, software, and network problems through

discussions with end-users or through hands-on support for PCs, servers, mainframe applications, and hardware.

Used electronic help desk tools and problem management systems. Interacted with functional teams to restore services and correct core problems. Responded to, diagnosed, configured and deployed hardware in accordance with agreed

upon SLAs. Simulated user problems to resolve operating difficulties. Recommended system modifications to reduce user problems. Liaison to the Customer Services Team. Handled special projects. Installed images on laptop, desktop and laptop computers, Lotus Notes, and

configurations. Installed Windows 7 Images on desktop, desktop, and personal computers.

06/11 - 09/11 RealEC Technologies Houston, TX

Tier 1 Customer Support Managed inquiries or issues directed to the RealEC Support Desk via phone, fax, or

email. Answered calls to Support Desk, troubleshot issues, handled requests, created issue ticket

and closed tickets when resolved.

Escalated issues to the appropriate team, including Tier 2 for billing, client services, and sales.

Provided assistance to other teams, updated knowledge-base system with issues or resolutions, assisted in account setup and maintenance, and identified enhancement opportunities and forwarded to appropriate personnel.

03/11 - 03/11 Advantage Technical Resourcing Houston, TX

Copier Installer - Xerox Corporation Installation of copy machines for Baker Hughes in Houston. Setting up IP Addresses for copiers, resolving customer problems with copiers, labeling

devices, handling customer calls through phone communications or emails, and providing support.

10/10 - 9/11 Pentagroup Financial Services, LLC Houston, TX

System Data Analyst – Unibasic/UniVerse Custom debt collection application with screens built with HostAccess. Underwent an

expedited training process to quickly adapt to the product. Designed and implemented functionality to interface with third party vendor to check for

changed addresses. Created screens for appropriate data entry and routines that would export information to, and import information from comma delimited files. Accurate address information improved ability to contact debtors by 70%.

Designed and developed computer software as needed, making enhancements to applications, reports, and letters.

02/01 - 07/07 Worked Outside the Industry Houston, TX

02/01 - 02/02 WorldWide Oilfield Machine Inc. Houston, TX

System Data Analyst - UniVerse Identified and corrected quantity discrepancies between the warehouse and UniVerse

database. Created reports to identify discrepancies. Modified inventory warehousing and purchase order software including the tracking of

all overseas parts, making enhancements to company master screens, reports, file transfer process, and utility programs.

Worked with a data entry specialist to reconcile inventory on-hand in warehouse and inventory listed on computer.

Recommended and ordered computer hardware, printers, and operating system software. Developed programs that gathered parts and inventory information from two warehouses

to be accessed from the company’s website.

06/99 - 01/01 Surpas Resources Inc. Houston, TX

System Data Analyst - Pick / UniVerse / U2 Designed new programs to put collection data into UniVerse database.

Modified existing reports, and created new reports for collection information.

06/98 - 03/99 Williams Communications Solutions Houston, TX

System Data Analyst - UniVerse Designed and implemented enhancements to existing GUI software package in UniVerse.

08/91 - 06/98 Montgomery County Conroe, TX

System Data Analyst – AIX/UniData Designed and developed software for use within the courthouse. Maintained computer software, including computer programming and transmitting data to

state reporting agencies.

SKILL HIGHLIGHTS

UniData, UniVerse, Unibasic, UniQuery, U2, D3, Realty, Revelation, Relational Databases, Customer Service, UNIX, AIX, AREV, REVG, TCL, Pick, PROC, English, Recall, Data Basic, Host Access, MS Office, CUBS, AccuTerm, AnzioWin, MvBaseOperating Systems - UNIX, Windows 98, 2000/NT, XP and 7, Linux, DeploymentHardware - IBM 370, IBM System 3, IBM System 34, IBM RISC 6000, Fujitsu, Alpha Micro, Honeywell Ultimate Applications – Manufacturing, Accounting, Finance, Transportation, Warehouse, Water Utility, Collections, County Government, EDI Conversions, SOX Compliance

EDUCATION

1980-1982 North Harris County College, Houston, Texas 1978-1979 St. Louis Community College, St. Louis, Missouri 1975 Parkway Central Sr. High, Chesterfield, Missouri, Diploma

AWARDS RECEIVED / ARTICLES PUBLISHED

May 1992, article in the County and District Clerk newsletter for the Achievement of setting up computer software for the Statewide Birth Certificate System for Montgomery County.