michael sullivan, ibm - smarter water for smarter cities

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© 2010 IBM Corporation Smarter Water Management: Using IT and Advanced Analytical Tools to Better Manage Water Availability, Quality, Delivery, and Consumption Canadian Water Summit ± June 14, 2011 Michael Sullivan ± Director of Business Development, IBM Smarter Water Management

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Page 1: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation

Smarter Water Management:Using IT and Advanced Analytical Tools to Better Manage Water Availability, Quality, Delivery, and Consumption

Canadian Water Summit June 14, 2011

Michael Sullivan Director of Business Development, IBM Smarter Water Management

Page 2: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation2

Agenda

Defining Smarter Water Management

Smarter Water Examples from around the World

Lessons Learned

Questions and Answers

Page 3: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation3

The need for progress in the way we manage water is clear

Up to 45% of water is lost due to leaks in an aging water infrastructure around the world.

45%Increase in global water usage since the 1900s; twice the rate of human population growth.

6x

Estimated liters of water it takes to make a pair of jeans.

The number of people that do not have access to safe water according to The World Bank.

1.1 billion

Two thirds of the world's population is projected to face water scarcity by 2025, according to the United Nations..

10,855 2/3

Page 4: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation4

And unfortunately, Canada is plenty familiar with such challenges

Page 5: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation5

Cumulative infrastructure challenges in the next 25 years

Page 6: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation66

INSTRUMENTEDWe now have the ability to measure, sense and see the exact condition of practically everything.

INTERCONNECTEDPeople, systems and

objects can communicate and interact with each

other in entirely new ways.

INTELLIGENTWe can respond to changes

quickly and accurately, and get better results

by predicting and optimizing for future events.

Page 7: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation77

What does it mean to be a Smart City or Region?

Measuring, Monitoring, Modeling and Managing

MeteringSensing

Real Time Data Integration

Real Time+ Historical Data

Data Modeling + Analytics

Visualization+ Decisions

Data modeling and analytics to create insights from data to feed decision support and actions

Feed

back

to u

ser a

nd d

ata

sour

ce;;

Ince

ntive

s an

d ac

tions

to c

hang

e be

havio

r

Feedback to user and data source;;Incentives and actions to change behavior

Comparison of historical data, with newly collected data

Data collection

Data Integration

Source: IBM Corporate Strategy

Page 8: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation88

Smarter Water Management means enabling higher levels of collaboration and innovation across the entire water lifecycle

NaturalWater

Sources

RawWater

Transport

CleanWaterSupply

Consumers SewageTreatment

Recycled/Treated

A lot more data is needed to fully understand, model and predict how water flows around this planet from natural water sources, to how it is consumed; and what the impacts and dependencies are on other resources.

Access to this information will ensure

rebuild existing infrastructure, but to do it better and smarter.

Allowing us to become smarter in how we consume and pay for water.

Page 9: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation9

Key Smarter Water Management Opportunities

INFRASTRUCTURE REVITALISATION Adding instrumentation and new intelligence to the network to better maintain and optimize use of water infrastructures with the end goal of avoiding larger capital investment and lower operating costs

WATER INTELLIGENCETransforming huge volumes

of data into actionable insights new era of water

management.

PRICING THE VALUEBuilding analytics that account

for the full cost of water including associated energy,

and using those insight to driver behavior that better

manages the balance between water usage and water

availability.

INTEGRATED RESOURCE MANAGEMENTBuild solutions that enable better coordination and collaboration across watersheds and political boundariesSmarter

WaterManagementOpportunities

Page 10: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation10

Agenda

Defining Smarter Water Management

Smarter Water Examples from around the World

Lessons Learned

Questions and Answers

Page 11: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation11

SmartBay Management System Solution for Galway Bay

Real-time advanced analytics system developed in partnership with Ireland Marine Institute

Marine research infrastructure of sensors and computational technology interconnected across Galway Bay collecting and distributing information on:

coastal conditionspollution levelsmarine life

Streaming real-time intelligence to allow better decision-support related to:

Weather threatsPollution alertsAlgal bloom predictionRogue waves, etc

The monitoring services, delivered via the web and other devices, benefits tourism, fishing, aquaculture and the environment

Adapted from Smart Bay reference documentation

See video at http://www.youtube.com/watch?v=n2XakurQCgU

Page 12: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation12

Smarter Water systems enable better collaboration & observatory networks

Increased utilization of data from a variety of sources leads to improved overall operation and planningStreaming real-time intelligenceto allow better decision-support Operator Chat

Information backdrop to support efforts to balance water supplies, enable conservation & recycling, and enable system-level managementCommunication/outreach tool for the Public & diverse stakeholders

Page 13: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation13

Smart Bathing Water Quality Monitoring Project with Ireland EPA

Developed in collaboration with Ireland EPA, the portal provides up to date information about bathing areas across the country.

The map-based website, provides the latest information, supplied by local authorities, on compliance status with EU bathing water quality standards at the 131 designated bathing sites around the country.

Anyone setting out for the beach will be able to log on and see the latest results of water quality along with details such as lifeguard availability, blue flag status, tides and weather forecast

Bathing water quality data that is uploaded directly to the site by local authorities will be used by the EPA, to assess the overall compliance of a bathing area with EU standards,

http://www.bathingwater.ie/

Page 14: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation14

Smarter Water systems enable analytics for improved asset management

Usage Analysis and Customer Segmentation enable novel rate structuresAdjusting the rate for top 0.05% of seasonal consumers by 5% to 15% would drive a potential revenue increase of over 5X - amounting to $3M - $10M / year

Customer Segmentation

0

200

400

600

800

1000

1200

1400

1600

1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171

0200

400600

8001000

12001400

16001800

1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171

Failure Prediction

Failure prediction enables targeted inspection and replacement of assetsReduces meter inspection cost by 30 to 50% by inspecting only defective meters while improving customer service and billing accuracy based on advanced usage anomaly detection analytics

Automated Scheduling

Optimized spatially sensitive scheduling of crews saves fuel while improving utilizationAutomated scheduling of work orders* drives up to 25% increase in work crew utilization and 10%-15% savings in transportation fuel costs

Page 15: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation15

Smart Levee Example IjkDijkNetherlands project to understand what this

it breaks

Multiple sensor types create a reference real-

hydraulic pressure builds up until the levee bursts (last burst was October 2008). Also tests:

Effectiveness of different sensor types and applicability to levee managementApplicability of numerical models

IBM is undertaking integration, working with TNO (NL Government scientific research organization)

water management in densely built deltaic

continuous insight into the functional quality of water management infrastructures will

measurement and manual data processing

Page 16: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation16

Malta Smarter Management of the energy-water nexxus

Mediterranean island 100% dependent on imported energyWater desalination a major driver of energy usage

Solution:Focus on consumer behavior to maximize efficiency of energy (and water) use250,000 residents with smart electricity and water metersResidents track energy use online and change consumption habits

Metering BenefitsDynamic grouping for customer segmentation and pricing modelsConsumption and demand forecastingComplex logic for suspected leakageDynamic identification of high or low consumptionAlerting services for work crews and consumers

Page 17: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation17

Business Challenge

Smarter Water system help optimize use of CSO/SSO existing infrastructure and better manage peak flows

Challenge Required a comprehensive real time monitoring system for combined and sanitary sewer overflowLack of information to optimize operation and maintenance activitiesLeverage existing systems, investments and partnerships

SolutionReal-time information based on existing SCADA installationVisualized city map with color-coded trouble-spot indicatorsFlow, basement back-up probabilities, advanced 3rd party monitoring, real-time flow control all integrated into a single view

Page 18: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation18

Present data in a simple, user-friendly form, game-based approach with behavior based incentives

Strategy is to leverage information, alerts and insights to encourage change in behavior resulting in conservation and fixing of leaks

Helped reduce water utilization by 6.6 percent and increased leak detection and response eightfold

Dubuque: Engaging Citizens to drive down consumptive use

Page 19: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation19

Smarter Water systems engage citizens as sensors and problem solvers

Exploration into using mobile devices to capture dataparticipatory data gathering with many usersdata provides new opportunities for analysis

Proof of ConceptCollect simple environmental data about waterways

Location (GPS) and time - stampedWater level, water flow, trashIBM Research developing app in consultation with the California Water Board and volunteer watershed groups

http://www.youtube.com/watch?v=_--6KAptDL4

Page 20: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation20

Integrating the most repeatable best practice patterns toallow leaders to:

Smarter Water management also means enabling integration with other city systems

Sample Partner Ecosystem

Leverage information across all city agencies and departments

Anticipate problems and minimize the impact of disruptions

Coordinate resources to respond to issues rapidly and effectively

IntelligentOperations

Center

Enables leaders to incorporatethird-party solutions

IBM IntelligentOperations

Centerfor Smarter Cities

Page 21: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation21

Innovative leadership in Rio de Janeiro transformed city operations

Initial focus - prevent deaths from annual flooding

Expanded to manage all emergency response situations

Analyzes weather, energy, building, transportation, & water data in real-time

Nationwide adoption in advance of Olympics and World Cup

Increasing efficiency in resource deployment, expanding early warningsto 48 hours, and coordinating all agencies in response

Page 22: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation22

Agenda

Defining Smarter Water Management

Smarter Water Examples from around the World

Lessons Learned

Questions and Answers

Page 23: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation232323

Smarter Planet Progression Path

Uni

que

valu

e re

aliz

ed

Manage Data

Analyze Patterns

Optimize Outcomes

Focus on integrated existing data sources to enable collaboration and increase innovation capacity

Leverage real-time data and new instrumentation to fill water information gaps, spot new patterns, and further increase innovation capacity

Mass application of community insights and predictive analytics to enable intelligent decision support and strategic risk management

Build an Integrated Management System

Optimize Management Across Multiple Domains

Prepare for a Smarter Systematic Approach1 2 3

Value realized

Page 24: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation24

Critical Success Factors

Moving to Smarter Water Management will require far more collaboration

Enable Smarter Water Management by design

Drive open standards to improve connectivity

Page 25: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation25

uncover what is possible on a smarter planet.

The world will continue to become smaller, flatter and smarter. We are moving into the age of the globally integrated and intelligent economy, society and planet.

By systemically managing water and energy use, as well as carbon emissions, smart organizations will realize true sustainability while achieving real business benefits driving growth at the individual, organizational and population levels.

real progress in our world.

Page 26: Michael Sullivan, IBM - Smarter Water for Smarter Cities

© 2010 IBM Corporation2626

Thank you.

Michael [email protected]