michael sullivan, ibm - smarter water for smarter cities
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© 2010 IBM Corporation
Smarter Water Management:Using IT and Advanced Analytical Tools to Better Manage Water Availability, Quality, Delivery, and Consumption
Canadian Water Summit June 14, 2011
Michael Sullivan Director of Business Development, IBM Smarter Water Management
© 2010 IBM Corporation2
Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
© 2010 IBM Corporation3
The need for progress in the way we manage water is clear
Up to 45% of water is lost due to leaks in an aging water infrastructure around the world.
45%Increase in global water usage since the 1900s; twice the rate of human population growth.
6x
Estimated liters of water it takes to make a pair of jeans.
The number of people that do not have access to safe water according to The World Bank.
1.1 billion
Two thirds of the world's population is projected to face water scarcity by 2025, according to the United Nations..
10,855 2/3
© 2010 IBM Corporation4
And unfortunately, Canada is plenty familiar with such challenges
© 2010 IBM Corporation5
Cumulative infrastructure challenges in the next 25 years
© 2010 IBM Corporation66
INSTRUMENTEDWe now have the ability to measure, sense and see the exact condition of practically everything.
INTERCONNECTEDPeople, systems and
objects can communicate and interact with each
other in entirely new ways.
INTELLIGENTWe can respond to changes
quickly and accurately, and get better results
by predicting and optimizing for future events.
© 2010 IBM Corporation77
What does it mean to be a Smart City or Region?
Measuring, Monitoring, Modeling and Managing
MeteringSensing
Real Time Data Integration
Real Time+ Historical Data
Data Modeling + Analytics
Visualization+ Decisions
Data modeling and analytics to create insights from data to feed decision support and actions
Feed
back
to u
ser a
nd d
ata
sour
ce;;
Ince
ntive
s an
d ac
tions
to c
hang
e be
havio
r
Feedback to user and data source;;Incentives and actions to change behavior
Comparison of historical data, with newly collected data
Data collection
Data Integration
Source: IBM Corporate Strategy
© 2010 IBM Corporation88
Smarter Water Management means enabling higher levels of collaboration and innovation across the entire water lifecycle
NaturalWater
Sources
RawWater
Transport
CleanWaterSupply
Consumers SewageTreatment
Recycled/Treated
A lot more data is needed to fully understand, model and predict how water flows around this planet from natural water sources, to how it is consumed; and what the impacts and dependencies are on other resources.
Access to this information will ensure
rebuild existing infrastructure, but to do it better and smarter.
Allowing us to become smarter in how we consume and pay for water.
© 2010 IBM Corporation9
Key Smarter Water Management Opportunities
INFRASTRUCTURE REVITALISATION Adding instrumentation and new intelligence to the network to better maintain and optimize use of water infrastructures with the end goal of avoiding larger capital investment and lower operating costs
WATER INTELLIGENCETransforming huge volumes
of data into actionable insights new era of water
management.
PRICING THE VALUEBuilding analytics that account
for the full cost of water including associated energy,
and using those insight to driver behavior that better
manages the balance between water usage and water
availability.
INTEGRATED RESOURCE MANAGEMENTBuild solutions that enable better coordination and collaboration across watersheds and political boundariesSmarter
WaterManagementOpportunities
© 2010 IBM Corporation10
Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
© 2010 IBM Corporation11
SmartBay Management System Solution for Galway Bay
Real-time advanced analytics system developed in partnership with Ireland Marine Institute
Marine research infrastructure of sensors and computational technology interconnected across Galway Bay collecting and distributing information on:
coastal conditionspollution levelsmarine life
Streaming real-time intelligence to allow better decision-support related to:
Weather threatsPollution alertsAlgal bloom predictionRogue waves, etc
The monitoring services, delivered via the web and other devices, benefits tourism, fishing, aquaculture and the environment
Adapted from Smart Bay reference documentation
See video at http://www.youtube.com/watch?v=n2XakurQCgU
© 2010 IBM Corporation12
Smarter Water systems enable better collaboration & observatory networks
Increased utilization of data from a variety of sources leads to improved overall operation and planningStreaming real-time intelligenceto allow better decision-support Operator Chat
Information backdrop to support efforts to balance water supplies, enable conservation & recycling, and enable system-level managementCommunication/outreach tool for the Public & diverse stakeholders
© 2010 IBM Corporation13
Smart Bathing Water Quality Monitoring Project with Ireland EPA
Developed in collaboration with Ireland EPA, the portal provides up to date information about bathing areas across the country.
The map-based website, provides the latest information, supplied by local authorities, on compliance status with EU bathing water quality standards at the 131 designated bathing sites around the country.
Anyone setting out for the beach will be able to log on and see the latest results of water quality along with details such as lifeguard availability, blue flag status, tides and weather forecast
Bathing water quality data that is uploaded directly to the site by local authorities will be used by the EPA, to assess the overall compliance of a bathing area with EU standards,
http://www.bathingwater.ie/
© 2010 IBM Corporation14
Smarter Water systems enable analytics for improved asset management
Usage Analysis and Customer Segmentation enable novel rate structuresAdjusting the rate for top 0.05% of seasonal consumers by 5% to 15% would drive a potential revenue increase of over 5X - amounting to $3M - $10M / year
Customer Segmentation
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1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171
0200
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1 66 131 196 261 326 391 456 521 586 651 716 781 846 911 976 1041 1106 1171
Failure Prediction
Failure prediction enables targeted inspection and replacement of assetsReduces meter inspection cost by 30 to 50% by inspecting only defective meters while improving customer service and billing accuracy based on advanced usage anomaly detection analytics
Automated Scheduling
Optimized spatially sensitive scheduling of crews saves fuel while improving utilizationAutomated scheduling of work orders* drives up to 25% increase in work crew utilization and 10%-15% savings in transportation fuel costs
© 2010 IBM Corporation15
Smart Levee Example IjkDijkNetherlands project to understand what this
it breaks
Multiple sensor types create a reference real-
hydraulic pressure builds up until the levee bursts (last burst was October 2008). Also tests:
Effectiveness of different sensor types and applicability to levee managementApplicability of numerical models
IBM is undertaking integration, working with TNO (NL Government scientific research organization)
water management in densely built deltaic
continuous insight into the functional quality of water management infrastructures will
measurement and manual data processing
© 2010 IBM Corporation16
Malta Smarter Management of the energy-water nexxus
Mediterranean island 100% dependent on imported energyWater desalination a major driver of energy usage
Solution:Focus on consumer behavior to maximize efficiency of energy (and water) use250,000 residents with smart electricity and water metersResidents track energy use online and change consumption habits
Metering BenefitsDynamic grouping for customer segmentation and pricing modelsConsumption and demand forecastingComplex logic for suspected leakageDynamic identification of high or low consumptionAlerting services for work crews and consumers
© 2010 IBM Corporation17
Business Challenge
Smarter Water system help optimize use of CSO/SSO existing infrastructure and better manage peak flows
Challenge Required a comprehensive real time monitoring system for combined and sanitary sewer overflowLack of information to optimize operation and maintenance activitiesLeverage existing systems, investments and partnerships
SolutionReal-time information based on existing SCADA installationVisualized city map with color-coded trouble-spot indicatorsFlow, basement back-up probabilities, advanced 3rd party monitoring, real-time flow control all integrated into a single view
© 2010 IBM Corporation18
Present data in a simple, user-friendly form, game-based approach with behavior based incentives
Strategy is to leverage information, alerts and insights to encourage change in behavior resulting in conservation and fixing of leaks
Helped reduce water utilization by 6.6 percent and increased leak detection and response eightfold
Dubuque: Engaging Citizens to drive down consumptive use
© 2010 IBM Corporation19
Smarter Water systems engage citizens as sensors and problem solvers
Exploration into using mobile devices to capture dataparticipatory data gathering with many usersdata provides new opportunities for analysis
Proof of ConceptCollect simple environmental data about waterways
Location (GPS) and time - stampedWater level, water flow, trashIBM Research developing app in consultation with the California Water Board and volunteer watershed groups
http://www.youtube.com/watch?v=_--6KAptDL4
© 2010 IBM Corporation20
Integrating the most repeatable best practice patterns toallow leaders to:
Smarter Water management also means enabling integration with other city systems
Sample Partner Ecosystem
Leverage information across all city agencies and departments
Anticipate problems and minimize the impact of disruptions
Coordinate resources to respond to issues rapidly and effectively
IntelligentOperations
Center
Enables leaders to incorporatethird-party solutions
IBM IntelligentOperations
Centerfor Smarter Cities
© 2010 IBM Corporation21
Innovative leadership in Rio de Janeiro transformed city operations
Initial focus - prevent deaths from annual flooding
Expanded to manage all emergency response situations
Analyzes weather, energy, building, transportation, & water data in real-time
Nationwide adoption in advance of Olympics and World Cup
Increasing efficiency in resource deployment, expanding early warningsto 48 hours, and coordinating all agencies in response
© 2010 IBM Corporation22
Agenda
Defining Smarter Water Management
Smarter Water Examples from around the World
Lessons Learned
Questions and Answers
© 2010 IBM Corporation232323
Smarter Planet Progression Path
Uni
que
valu
e re
aliz
ed
Manage Data
Analyze Patterns
Optimize Outcomes
Focus on integrated existing data sources to enable collaboration and increase innovation capacity
Leverage real-time data and new instrumentation to fill water information gaps, spot new patterns, and further increase innovation capacity
Mass application of community insights and predictive analytics to enable intelligent decision support and strategic risk management
Build an Integrated Management System
Optimize Management Across Multiple Domains
Prepare for a Smarter Systematic Approach1 2 3
Value realized
© 2010 IBM Corporation24
Critical Success Factors
Moving to Smarter Water Management will require far more collaboration
Enable Smarter Water Management by design
Drive open standards to improve connectivity
© 2010 IBM Corporation25
uncover what is possible on a smarter planet.
The world will continue to become smaller, flatter and smarter. We are moving into the age of the globally integrated and intelligent economy, society and planet.
By systemically managing water and energy use, as well as carbon emissions, smart organizations will realize true sustainability while achieving real business benefits driving growth at the individual, organizational and population levels.
real progress in our world.
© 2010 IBM Corporation27
For more information & materials
Smarter Water Management Thought Leadership
http://www.ibm.com/smarterplanet/water
Smarter Water Management Solutions Home Page
http://www.ibm.com/green/water
GIO Report on Oceans and Waterhttp://www.ibm.com/ibm/gio/water.html
IBM Water Management Pains Summary Report
http://www-935.ibm.com/services/us/gbs/bus/pdf/ibm-water-pains-report-jan09.pdf