michael furminger
DESCRIPTION
Technology Manager, Cisco Networking Academy Program, Cisco Systems EMEATRANSCRIPT
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Ternopil – Cisco Networking Academy Program - Update
Michael FurmingerTechnology Manager – Cisco Networking Academy Program
Europe, Middle East and Africa
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Agenda
Quality and CommunicationsCCNA UpdateNew Bundles Academy Connection
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Quality Assurance
How do you know if you have a quality Academy program?
Who or what makes up a quality program?
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Quality Assurance Plan
People
Facility and Equipment
Communication
Training and Support
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QAP Document
The QAP document is a framework:• Cisco Policies• Defines Roles and Responsibilities• Standards for student and customer
success• Provide ongoing training and support to
all instructors.The QAP is not a complete representation of the
program terms, refer to your contract.
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Academy Instructor Do’s and Don’ts
• Do not teach the CCNA curriculum in less than six months.• Do allow and encourage students to use hands on activities to
enhance learning and understanding of the curriculum.• Never distribute CDs of the curriculum.• Do have equipment for student use.• Do review CNAMS announcements on a regular basis.• Do participate in ongoing education opportunities.• Do renew Smartnet agreements. • Do use and review assessment and satisfaction data.• Do communicate with other academies to share best practices
and lessons learned.
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CCNA UpdateMichael Furminger
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What Is Instruction?
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Curriculum of the Future• Lab-Centric
Hands-On, complemented by remote labs and simulations
• Instructor-Facilitated Lifelong learning, in-person best practices, distance models, web collaboration tools
• Global Learning Network Personalized feedback, aligned assessment, More Info, Video Vignettes, Database Driven, Virtuoso
• Highly Interactive Online CurriculumEvery concept/skill has engaging presentation & practice
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Future Instructional Practice
• Localized hybridsLab-Centric, Online, Instructor-Facilitated, Distance
• Effective and Cognitive ModelsBuilding conceptual bridges
• Community of Best PracticesSharing the pedagogical wisdom of 20,000 instructors
• Low Student-to-Equipment ratiosComplemented by simulations and remote labs
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The CCNA of the Future
Planning,Designing,Installing, Operating, And Troubleshooting:SOHO routed, switched, TCP/IP, Ethernet LANs
with a Remote Access Link
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CCNAs of the Future: Demographics
• Most CCNAs are Network Engineers, Administrators, and Technicians
• Most have post school qualification• Most have 2 to 5 years experience• Most Common Task is Troubleshooting• OSI Layer 1 Issues Most Common
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CCNAs of the Future: LANs
• Network Operating Systems • Media: copper, optical, wireless• Ethernet frame and access method• “Legacy” Ethernet• 100BASE-TX and 100BASE-FX• Gigabit Ethernet
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CCNAs of the Future: TCP/IP
• TCP/IP Protocol Suite• Classful IP Addressing• Mastery of Subnetting• VLSM• Private Addressing, Simple NAT, DHCP• Familiar with concept of IP v6
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CCNAs of the Future: Routing
• RIP v1/v2 as DV Protocol• Single Area OSPF as LS Protocol• EIGRP as hybrid, w/ IGRP as “introduction”• Multiple-Routers (25xx, 26xx, 8xx, 16xx, 17xx) • Multiple IOS Images, >= 12.0• Various Topologies, usually 2 or 3 routers
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CCNAs of the Future: Switching
• Multiple Switches (19xx, 2950, 4xxx)• Design of switched campus LANs• IOS CLI Switch Configuration• VLANs, VLANs, VLANs• Basics of CDP, STP, 802.1q, ISL
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CCNAs of the Future: Remote Access
• Selection and Provisioning Skills• Fluent with terminology of Frame-Relay,
ISDN, DSL, Cable, T1/E1, Dialup, VPN, Security, VoIP and QoS
• Configure HDLC, PPP, Frame Relay, ISDN• Troubleshooting TAC Level 1
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CCNA Exam Changes
• Current series 607 replaced 507 seriesBetter exam questionsMore secureNo new topics
• Series 707 – 2003Curriculum updated v3 CCNA
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CCNA Bundles UpdateMichael Furminger
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Selection
• Original - deleted• Standard• RA Donated - Standard• Premium• Economy – soon to be deleted
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Original
• 2514, 2501 routers and 19xx switches. • No longer available for purchase• However this is still a great value bundle• Will support students through semester 1 to 4• Can be used for CCNP work• No need to upgrade
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Original
• Any issues with labs in the future where this bundle is not able to support the lab
- then the lab will be simulated in Flash.
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Standard
• 1721 routers and 2950 switches• This is the ongoing recommended bundle
for all academies• It is future proofed in that it will allow
trunking of vlans and uses 2950 switches• This will be the bundle that labs are based
upon in the future
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RA Donated - Standard
• Typically 26xx routers and 29xx switches. • Equivalent to standard bundle – or better• May include extra interfaces• Will support students through semester 1 to 4• Can be used for CCNP work• No need to upgrade
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Premium
• 2621, 2620 routers and 2950 switches• Ideal for Academies that plan to run CCNP• The most flexible, rack mountable, bundle• But
Twice the price of the standard will not be appropriate to most academies
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Economy
• 1721, 806 routers and a 29xx switch• bundle is a stripped down standard bundle• 806 ethernet only router, and only one switch• Only suitable for small teaching groups (up to 10
students)those academies who will never be able to afford the standard bundle – soon to be deleted
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New Information
• 806 Global deal 1 per instructor10 per academy 1 per student
• Adtran Atlas 550 ISDN S/T and E1 option
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New CCNA v3 Bundles
• 6 Routers and 3 Switches• Typically an upgrade of a 1721 and a 2950• At least one router needs to be able to
trunk VLANs
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CCNP UpdateMichael Furminger
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CCNP
• Currently 100+ CCNP locals in EMEA in 32 Countries
• Significant Investment by both Cisco and the Academy
• The program is ideally taught over a two year undergraduate program, and must taught in no less that 28 weeks of study.
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To be a CCNP Local
• 1. Must have a CCAI on staff and have ability to start teaching students during the next academic year.
• 2. Be able to purchase either the standard or the economy CCNP lab bundle
• (standard bundle will support up to 16 students, the economy up to 9 students) see attachment for equipment details.
• 3. Be an institution that normally teaches at the CCNP level. (eg Undergraduate networking or engineering)
• 4. Be able to demonstrate a teaching team able to support students throughout their study.
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CCNP Instructor Training
• Release and support two CCAI instructors for 10 days training for each semester (a total of 40 days of training) in Birmingham, Technology Innovation Centre (TIC), Cisco EMEA CCNP training centre.
• Currently the fee for the use of facilities is £800 (€ 1300) per instructor per semester, this is charged directly by the TIC to your academy.
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The CCNP of the Future
Planning,Designing,Installing, Operating, And Troubleshooting:Small to medium Enterprise-Level routed,
switched, TCP/IP, Ethernet LANs with substantial Remote Access
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CCNPs of the Future: Demographics
• Most CCNPs are Network Engineers• Most have First Degree• Most have 2 to 8 years experience• Troubleshooting OSI Layers 1, 2, 3• Troubleshooting TAC Levels 1, 2, 3
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CCNPs of the Future: Routing
• IP Address Management: VLSM, Summarization, NAT, CIDR
• Routing Protocols: RIP v1/v2, multi-area OSPF, EIGRP, IS-IS, BGP
• Routing Control: Redistribution, filtering, policy-based routing, optimization, cueing, compression, ACLs, MPLS
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CCNPs of the Future: Switching
• IOS and set-based CLI configuration• Campus LAN switch technology• VLANs, VTP, VMPS, STP, CDP, TACACS, VACLs• L3 Forwarding, Redundancy, and Switching• AVVID in Multi-layer Switched Environment• Multicast and QoS• Campus Network Management and Security
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CCNPs of the Future: Remote Access
• Async Modems• T1/T3/E1/E3• ISDN and DDR• Frame-Relay• PPP, NAT, and AAA• DSL and Cable Modem• VPN and QoS• WAN Provisioning: “All” Technologies
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CCNPs of the Future: Troubleshooting
• Routing, Switching, & Remote Access • TAC Level 1, 2, and 3 Issues • Local, Regional, & Global Impact on Network• “Decreasing” assumptions about functionality &
compatibility of hardware, IOS, & Configurations• Wide range of multiple and interacting errors• Wide Range of Tools (CiscoWorks, Sniffers, etc.)
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CCNP Equipment Implications
• Seek More 26xx and 17xx routers• 2950 Enhanced, 3550 or 4006 with Supervisor 3• More routers and switches, more switch
capability, more simulations, more sharing of equipment via Remote Access
• Challenges in these difficult economic times
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CCNP Changes
• Economy Router6 - 1721 32 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX3 - 2621 48 Mb Ram 16 Mb Flash --- IOS 12.2 IP/IPX/FW
• Standard Router3 - 2621 and 6 - 2620 – 48 Mb Ram 16 Mb Flash2620 ---IOS 12.2 IP/IPX 2621 ---IOS 12.2 IP/IPX/FW
• Switch bundle3 Switch pods each of:-3550-24-EMI and 2 - 2950G-12-EI
or 4006 with Supervisor 3 and 2 - 2950G-12-EI
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Time line for changes
• CCNA 3.0Certification Exams, WWE Curriculum è Mid-Year 2003
• CCNP 3.0Certification Exams, WWE Curriculumè Mid-Year 2003
• Certification Exam Grace Periods
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Academy ConnectionMichael Furminger
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Academy Connection
• All NEW web site for Instructors and Students
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Academy Connection Homepage
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The Instructor Home Page
• Consists of Three Main Sections • Communicate (discussion boards, email, reporting)
• Teach (manage student and instructor classes)
• Learn (manage own training)
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Instructor Homepage
Instructor HomeACADEMY CONNECTIONINSTRUCTOR HOME +
N E T W O R K I N GA C A D E M Y
GO
GO
Search
Advanced Search
Locators
Resources
User
ToolsUploads/DownloadsCourse MaterialsLibraryHelpGlossaryCommunity
My Profile Give Feedback Contact Us Logout
Communicate
Send Message to GroupsEmails and Postings
View Alerts Listing
Message BoardsSee All Forums
Report Curriculum and Assessment Bugs
Teach
Manage Student Classes Hide Secondary Classes
Chicago University Test Student Class Unix JAGSTRYCLASS2 JAGSTRYCLASS3 JagsCCNA1Spanish CCNA 1 class CCNA 2Traditional Chinese SK Test Class CCNA5482 JAGSTRYCLASS (Secondary)
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The Administrator Home Page
• Consists of Three Main Sections • Communicate (discussion boards,
emails/alerts)• Manage (own or other academies)
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Administrator Homepage
Administrator HomeACADEMY CONNECTIONADMIN HOME +INSTRUCTOR HOME +
N E T W O R K I N GA C A D E M Y
GO
GO
Search
Advanced Search
Locators
Resources
User
ToolsUploads/DownloadsCourse MaterialsLibraryHelpGlossaryCommunity
My Profile Give Feedback Contact Us Logout
Manage My Academies
Chicago UniversityDublin University
Add New AcademyAcademy TreeManage Uploand and DownloadsManage Quality Assurance Plans
Academy Next Steps
Digital OpportunitiesGender InitiativeGlobal Learning NetworkHow to Offer New CoursesWorkplace Learning (US Only)
Emails and Postings
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The Student Home Page
• Consists of Five Main Sections • Learn (manage my classes)• Communicate (discussion boards)• Career Development• Academy and Program Information• My Class List
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Student Homepage
Student HomeACADEMY CONNECTIONSTUDENT HOME +
N E T W O R K I N GA C A D E M Y
GO
GO
Search
Advanced Search
Locators
Resources
ToolsUploads/DownloadsCourse MaterialsLibrary
User
HelpGlossaryCommunity
My Profile Give Feedback Contact Us Logout
Manage My Classes
Test Unix Class SKsaikat-test-unix
Dublin University
CCNA SapientCCNA 2 Sapientunix test FATest CCNA Class LM for examsRemote Tester Training - UNIXCCNA for exam testing
SK Test Academies
Career Development
Become an InstructorCareer Path MappingEducation ResourcesEmployment Opportunities
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The Alumni Community
• Alumni Community is live • Definition of alumni:
Students and graduates who have completed at least one Course (CCNA, CCNP, Fundamentals of Web Design, Fundamentals of Unix etc) are eligible to register as AlumniNote :- This includes instructors!
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Discussion Boards
• The Academy Community will facilitate open communication in the Academy’s learning environment. The following people are encouraged to participate:
Alumni (already live!)InstructorsAdministratorsStudents (with local academy approval)
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What discussions?
• What’s new/features + guest speakers etc.• Cisco courses (e.g. CCNA Lesson Plans)• Other courses (e.g. Web Design)• Program discussions (e.g. gender initiative)• Career development• Searchable!.
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Help
• Support is offered in the following ways:Intelligent Knowledge Base Virtual help desk 24-hour Academy Connection Support Team
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Cisco Networking Academy Program
• Questions?
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