Continual Improvement

Michael Cousins

It can be hard to improve your organisation, particularly to embed a culture of sustainable improvement.

Through our world-class Business Management Solution, Triaster's mission is to make it easy.

How?

This case study of Balfour Beatty, and Northamptonshire Police will show how it can be done…

• Continual Improvement is a succession of individual Process Improvements

• Each Process Improvement is a 4-step process:– Capture the “as-is” process– Blueprint a better “to-be” process– Implement the better process– Decommission the old one

Simples!

Easy Improvement = Dream Outcome

Let’s All go Home and Enjoy Life!

Alas, there are Obstacles and Threats

• Culture• Tools• Competing Investment Priorities• Disinterested Leadership• Sceptical Stakeholders• Unproven Track Record• Disengaged Workforce

It can be a bit of a Nightmare

Triaster Helps

We reduce or remove the obstacles

1. Use the Noun-Verb Process Mapping Method – it’s powerful and easy to learn

2. Capture the end-to-end Process in Microsoft Office – it’s easy and quick

3. Blueprint and simulate several “to-be’s” with Triaster’s business analysis tools

4. Automatically produce a quantified, evidence-based business case for process change

5. Use the business case to gain stakeholder buy-in

6. Plan the implementation with Triaster’s automatically generated process-specific check-lists

7. Gain staff support with the plan and our communication experts if needed

8. Work independently, or with the Triaster services team, to embed the change

9. Automatically generated process-specific checklists …• Training checklists• Role and Responsibility checklists• Linked document checklists

10. Don’t forget to decommission! Use Triaster’s automatically generated process-specific check-lists to remove the old process artefacts

We deliver Better Processes and Systemic Improvement

How to Learn More…

Talk to us at this event about suitable Materials Seminars Webinars Case Studies

Contact or Link In to me: michael.cousins@triaster.co.uk