mha: strategic quality

59
MHA: Strategic Quality What’s Up Wednesday|Lunch and Learn Your clinical quality, process improvement resource Jessica Rowden, MHA, BSN, R.N., CPHQ Director of Clinical Quality http ://web.mhanet.com/strategic-quality/ 1

Upload: phamthien

Post on 01-Jan-2017

223 views

Category:

Documents


1 download

TRANSCRIPT

MHA: Strategic Quality What’s Up Wednesday|Lunch and LearnYour clinical quality, process improvement resource

Jessica Rowden, MHA, BSN, R.N., CPHQ

Director of Clinical Quality

http://web.mhanet.com/strategic-quality/

1

Housekeeping

Interactive networking platform

Press *1

Type questions in the question box feature of the webinar platform

Please fill out the evaluation

Give feedback

Offer suggestions of what would be beneficial to your organization

Be a featured hospital speaker!

2

February Topics

Opioid Prescribing Recommendations and Tracking

Mercy Hospital: Disposable ECGs decrease sternal wounds

Equity

Qualaris

Transparency

Immersion project

HEN 2.0

Upcoming events

3

Opioid Prescribing Recommendations

4

Opioid Recommendations Goal to reduce opioid painkiller misuse and abuse

Six organizations:

5

o Missouri Academy of Family Physicians

o Missouri Hospital Association

o Missouri Association of Osteopathic Physicians and Surgeons

o Missouri Dental Association

o Missouri College of Emergency Physicians

o Missouri State Medical Association

Policy recommendations

A focused pain assessment prior to determination of treatment plan

Diagnoses based on evidence-based guidelines

Non-narcotic treatment of symptomatic, non-traumatic tooth pain should be utilized when possible

Treatment of chronic pain should begin with an attempt to contact the primary opioid

Opioid analgesic prescriptions for chronic conditions limited to no more than 72 hours

Limit the prescription to the shortest duration needed that effectively controls the patient’s pain until follow-up care accessed

6

Policy recommendations

ED physicians and providers should not provide prescriptions for controlled substances that are claimed to be lost or destroyed

ED physicians and providers should not prescribe long-acting or controlled release opioids

ED staff should counsel patients on proper use, storage, and disposal of narcotic medications

Health care providers should encourage policies that allow providers to prescribe and dispense naloxone to public health, law enforcement and family as an antidote for opioid overdoses

7

Disposable ECG Leads to

Decrease Sternal Wound

Infections

Elizabeth Boyle RN, BSN, CCRN, MS

Kara Battig RN, BSN, CCRN-CSC

Introduction

• In coronary artery bypass graft (CABG) patients, post-operative

sternal wound infections are a costly and potentially deadly

complication.

– Superficial sternal wound infection (SSWI)

– Deep sternal wound infection (DSWI)

• Complications of sternal wound infections:– Accumulate an average of 20 additional hospital days and cost

the hospital an estimated 2.8 times the amount of money of an

uncomplicated CABG procedure.

– A DSWI increases the mortality risk from 5.4% for an

uncomplicated procedure to as high as 28.6% at the 1.5 year

mark.

• A number of studies have highlighted the role of reusable ECG

leads in the spread of infection.

• The use of single-patient, disposable ECG leads eliminated the

pathway for bacterial spread from one patient to the next.

Reusable Single-Use

Methods

• Retrospective chart audit was conducted, using all

cardiothoracic surgery patients who had undergone a

CABG procedure.

– From July 2012-June 2013, all patients were recovered using

reusable Phillips 5 Lead Set Grabber AAMI leads.

– From July 2013-June 2014, all patients were given Covidien ™

Kendall ™ DL Disposable Cable and Lead Wire System single-

patient use leads.

Results

July 2012-June 2013

• 289 CABG patients.

• Total of six developed

sternal wound infections:

– Two SSWIs

– Four DSWIs

July 2013-June 2014

• 268 CABG patients.

• Total of three sternal

wounds:

– Three SSWIs

– ZERO DSWIs

• Cultures of those three

SSWIs revealed a S.

Aureus colonization.

• The total number of infections was decreased by

half with the utilization of disposable ECG leads.

• The incidence of DSWI was completely

eliminated.

0

1

2

3

4

5

6

7

July 2012-June 2013 July 2013-June 2014

Total Number of Infections

Number of Infections

Linear (Number of Infections)

0

1

2

3

4

5

July 2012-June 2013 (Non-DisposableLeads)

July 2013-June 2014 (Disposable Leads)

Number of Deep Sternal Wound Infections (DSWI)

Number of Deep Infections

Cost Avoidance

• The average DSWI costs hospitals an average of 2.8

times the cost the hospital makes on an uncomplicated

CABG.

• The price for all the disposable ECG leads for the

projected number of CABG cases in 2015 is $12,909.

• After collaboration with the Mercy Finance Department

and a retrospective study of the cost Mercy incurred

related to sternal wound infections, it was determined

that there was a cost avoidance of:

$263,545/year

(400,000)

(300,000)

(200,000)

(100,000)

0

100,000

200,000

300,000

400,000

Cost of Infectionfor Reuseable

Leads

Cost of Infectionfor Disposable

Leads

Cost of Leads perYear

Cost Avoidancefor 2015

Cost Avoidance for Mercy Hospital

Dollars

Discussion

• Cultures of remaining superficial sternal wound

infections yielded growth of S. Aureus, a common

organism usually found on the surface of the skin.

• This conclusion presents an opportunity for further

education and study.

Conclusion

• With the utilization of disposable ECG

leads, deep sternal wound infections have

been completely eliminated.

• By continuing the use of disposable leads

in our cardiothoracic surgical patients, we

will be able to decrease the number of

surgical site infections and therefore

decrease the length of stay, cost incurred

by the hospital, and patient mortality rates.

References

Barnett, T. E. (2007). The not-so-hidden costs of surgical site infections. AORN journal, 86(2), 249-258.

Brown, D. Q. (2011). Disposable vs reusable electrocardiography leads in development of and cross-contamination by

resistant bacteria. Critical Care Nurse, 31 (3), 62-68.

Head, C. (2014, June 7-9, 2014). Taking the lead with disposable ECG leads: preventing chest incision surgical site

infections. American Journal of Infection Control, 42, 534.

Horan, T. C., Jarvis, W. R., Mangram, A. J., Pearson, M. L., & Silver, L. C. (1999). Guideline for prevention of surgical

site infection, 1999.

Gummert, J. F., Barten, M. J., Hans, C., Kluge, M., Doll, N., Walther, T., ... Diegeler, A. (2002). Mediastinitis and cardiac

surgery--an updated risk factor analysis in 10,373 consecutive adult patients. Thoracic Cardiovascular Surgery,

41(), 1-5.

Roger, V. L., Go, A. S., Lloyd-Jones, D. M., Adams, R. J., Berry, J. D., Brown, T. M., ... & Wylie-Rosett, J. (2011). Heart

disease and stroke statistics—2011 update a report from the American Heart Association. Circulation, 123(4), e18-

e209.

Singh, K., Anderson, E., & Garrett Harper, J. (2011). Overview and managment of sternal wound infection. Seminars in

Plastic Surgery, 25 (1), 25-33.

Equity

22

Equity Assessment

The #123forEquity Pledge to Act Campaign asks every hospital leader to commit to the following:

Sign the pledge

Take action

Tell others

Information has been sent to hospital CEOs

Upcoming webinars

Data analysis comparing discharge records to census

Scripts to assist hospitals

23

Equity of Care: A Toolkit for Eliminating Health Care Disparities

Equity Assessment

Polling time!

Going Beyond REaL Data Collection: Collecting Social Determinants of Health

HRET Webinar: February 23, 11 a.m. to noon

Click here to register.

24

Qualaris

25

Qualaris Stats

30 hospitals have launched the software

16 hospitals collecting data

14 hospitals launched but not yet collecting data

6 hospitals that have asked for more information, but have not launched

8 hospitals which have opted out of using the tools altogether

85 hospitals which have not contacted us at all

Rolling registration and more information here

26

Qualaris Success Story

27

NHSN

28

Confer your NHSN Data to HIDI

60 hospitals have completed this step

Why?

To provide you the most robust data portfolio

To better assist you with more improvement opportunities

See the Instructional Guide

29

Transparency

30

MHA PRICE AND QUALITY TRANSPARENCY INITIATIVE

After months of planning and preparation, the Focus on Hospitals website has now been updated. The public launch of the website went live this morning. Please accept our appreciation for your participation and assistance in refining the data and website.

More than 80 percent of hospitals across the state are participating.

A short video on the website provides a quick explanation of how MHA intends to communicate the site to the public.

If you have questions about the quality data, contact Dana Downing at 573/893-3700, ext. 1314. If you have questions on the price data, contact Mary Becker at 573/893-3700, ext. 1303.

31

Immersion Pilot Project Update

33

Immersion Project Topics

Readmission

CAUTI

Falls

Sepsis

OB Harm

34

Immersion Projects

Kicked off in October

Recruitment phase is closed

In the midst of quarter two tasks

Plan to share your findings, barriers during the webinars

MHA leads per project

Sepsis & Falls – Jessica Rowden

OB, CAUTI, Readmissions – Alison Williams

35

Immersion Project Webinars

36

Quarter Two Wrap Up• March 22, 11-12 – Sepsis Immersion Project webinar• March 22, 1-2 – Falls Immersion Project webinar• March 23, 11-12 – Readmission Immersion Project webinar• March 24, 11-12 – CAUTI Immersion Project webinar• March 24, 1-2 – OB Immersion Project webinar

Quarter Three Wrap Up• June 14, 11-12 – Sepsis Immersion Project webinar• June 14, 1-2 – Falls Immersion Project webinar• June 15, 11-12 – Readmission Immersion Project webinar• June 16, 11-12 – CAUTI Immersion Project webinar• June 16, 1-2 – OB Immersion Project webinar

Methodology

Webinars/shared learning

90-day work cycles

MHA convention

2016

37

HEN 2.0

38

CMS

AHA/HRET

MHA

QIN

64 hospitals

34 other State Hospital

Associations

16 other National HENs

MHA is part of AHA/HRET’s HEN cohort

Visit the HEN tab on our website for HEN updates

39

40

Barton County Memorial Hospital

Bates County Memorial Hospital

Black River Medical Center

Bothwell Regional Health Center

Capital Region Medical Center

Carroll County Memorial Hospital

Cass Regional Medical Center

Cedar County Memorial Hospital

Citizens Memorial Hospital

Community Hospital - Fairfax

Cooper County Memorial Hospital

Des Peres Hospital

Ellett Memorial Hospital

Excelsior Springs Hospital

Fitzgibbon Hospital

Freeman Health System

Freeman Neosho Hospital

Golden Valley Memorial Healthcare

Hannibal Regional Hospital

Harrison County Community Hospital

Hermann Area District Hospital

I-70 Community Hospital

Iron County Medical Center

Lafayette Regional Health Center

Lake Regional Health System

Lee's Summit Medical Center

Liberty Hospital

Madison Medical Center

Mercy Hospital Carthage

Mercy Hospital Joplin

Mercy Hospital Washington

Missouri Delta Medical Center

Mosaic Life Care at St. Joseph

Nevada Regional Medical Center

North Kansas City Hospital

Northeast Regional Medical Center

Northwest Medical Center

Ozarks Medical Center

Perry County Memorial Hospital

Pershing Memorial Hospital

Phelps County Regional Medical Center

Pike County Memorial Hospital

Poplar Bluff Regional Medical Center

Putnam County Memorial Hospital

Ray County Memorial Hospital

Saint Francis Medical Center

Salem Memorial District Hospital

Samaritan Hospital

Scotland County Hospital

Southeast Health Center of Reynolds County

Southeast Health Center of Ripley County

Southeast Health Center of Stoddard County

Southeast Hospital

SSM Health Saint Louis University Hospital

St. Alexius Hospital, Broadway Campus

St. Anthony's Medical Center

St. Mary's Medical Center

Ste. Genevieve County

Sullivan County Memorial Hospital

Texas County Memorial Hospital

University Hospital and Clinics

Twin Rivers Regional Medical Center

Washington County Memorial Hospital

Western Missouri Medical Center

HEN 2.0 Update and Milestones

Baseline data was due January 27

Complete baseline submission earns $2,000

Checks will be mailed out mid-February

Preliminary results = 54 meeting the submission deadline

– THANK YOU!!

NHSN data being validated

Please ensure your hospital submits data on all HEN 2.0 infection rates and utilization ratios of central lines and urinary catheters

Readmission and NHSN baseline data will be sent to HRET before the end of the week

56 site visits completed = 88 percent (exceeding our goal of 70 percent)

41

Data

Monthly monitoring data due to HIDI Quality Collections on the Wednesday before the last Friday of the month for the performance period of the previous month

Example: January data is due February 24th

Next data due date for the evaluation of the Pay-for-Performance stipend will be MARCH 23. Please ensure your data from October 1, 2015 through February 29, 2016 is uploaded

42

Pay for Performance ModelMHA Pay For Performance Model Of Stipend Distribution Based On Improvement And Data Submission

Six Month Milestone

Data submission – to be eligible for performance stipends, Hospital must report data at ≥ 85% of required data submission totals at six months on all preferred, applicable measures

Performance Stipend sliding scale

Hospital achieves 17.6-39% harm reduction for at least 50-74% of the harm topicsand/or achieves 10-19% readmission reduction

$1,500

Hospital achieves ≥40% harm reduction for at least 75-100% of the harm topicsor maintains zero baseline and/or achieves ≥20% readmission reduction

$3,000

Twelve Month Milestone

Data submission – to be eligible for performance stipends, Hospital must report data at ≥ 85% of required data submission totals at twelve months on all preferred, applicable measures

Performance Stipend sliding scale

Hospital achieves 17.6-39% harm reduction for at least 50-74% of the harm topicsand/or achieves 10-19% readmission reduction

$1,500

Hospital achieves ≥40% harm reduction for at least 75-100% of the harm topicsor maintains zero baseline and/or achieves ≥20% readmission reduction

$3,000

$6,000 is maximum pay for performance amount + $2,000 for complete baseline submission = $8,000 per hospital

HRET List-serv

http://www.hret-hen.org/inc/dhtml/listserv.dhtml

Get signed up and start asking your national colleagues questions!

Member Resources and Support

45

Resources

Links

MHA

HIDI Quality Collections and Analytic Advantage

HRET-HEN

Cynosure Health

National Tools and Resources

C Diff change package 2016 update

Hospital Acquired Pressure Ulcer change package 2016 update

Preventable Readmissions change package 2015 update

Severe Sepsis and Septic Shock change package 2016 update

Patient and Family Engagement Compendium

Huddle for Care

HELP! I need to keep my team motivated…

HELP! We have limited resources…

HELP! Our patients aren’t going to follow-up appointments…

HELP! Our patients aren’t motivated to take care of themselves…

48

Upcoming Events

49

MHA Collaboration with Children’s Mercy Hospital

Thursday, Feb. 18, Noon - 1 p.m.Medication SafetyRegister

Thursday, May 19, Noon - 1 p.m.Recruiting Patient AdvocatesRegister

Thursday, Aug. 18, Noon - 1 p.m.Patient Advocate-Policy Design StrategiesRegister

Thursday, Nov. 17, Noon - 1 p.m.Family-Centered RoundsRegister

50

Put us on your calendars!

HEN

Monthly HEN webinars

– Third Wednesday of the month. Noon to 1 p.m. Register for all webinars using this link. Dial 866/450-8659 and use ID# 61279316.

HEN Mid-Project Convening – March 9, Columbia, MO –Hilton Garden Inn Convention Center, Register

MHA

Monthly What’s Up Wednesday

– First Wednesday of the month at noon

– Register for 2016 WUW

51

TeamSTEPPS® in Small and Rural Hospitals AHRQ is hosting a webinar on February 10, 12 to 1 on the strategies and lessons

learned about how to introduce and train small and rural hospitals in TeamSTEPPS® concepts. The webinar, "How to Introduce TeamSTEPPS in Small and Rural Hospitals: The Yellow Brick Road of Teamwork," will feature Kenneth Alexander, vice president at the Louisiana Hospital Association. His presentation will provide insights on engaging hospitals to become interested in TeamSTEPPS, and he will share strategies for working to improve teamwork and communication skills within hospital settings with limited resources. Specifically, the presentation will seek to:

Provide an overview of the work of hospitals within the Louisiana Hospital Association (LHA) to implement with TeamSTEPPS;

Present the need for adapting an approach to introducing a teamwork intervention in small or rural hospitals;

Discuss specific strategies that LHA uses to implement TeamSTEPPS skills and concepts; and

Discuss how these strategies have worked in gaining buy-in and sustainment of teamwork skills in small and rural hospitals.

There is no cost to participate. Click here to register.

52

TeamSTEPPS® to Improve Patient Transfers from the OR to the ICU

AHRQ is hosting a webinar on March 9 from 12 to 1 p.m. CT, on the implementation of TeamSTEPPS® as part of a collaborative effort to improve the triaging of patients from the operating room (OR) to the intensive care unit (ICU). The webinar, "Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from the OR to ICU," will feature two TeamSTEPPS champions from the MetroHealth System in Cleveland, OH: Joseph F. Golob Jr., M.D., medical director of patient safety and the surgical ICU, and Robert L. Smith, Ph.D., director of medical staff assistance and TeamSTEPPS programs. Their presentation will discuss how the need for the TeamSTEPPS intervention was identified, the role of the electronic health record (EHR) in the implementation effort, and the results of this cross-unit effort. Specifically, the presentation will seek to:1. Describe how MetroHealth used its TeamSTEPPS Action Councils to identify a need for a TeamSTEPPS intervention to improve the triaging of patients from the OR to the ICU;2. Present the collaborative TeamSTEPPS implementation between the OR and ICU;3. Discuss how the implementation efforts were integrated into the EHR; and4. Present the results of the implementation thus far, as well as discuss plans for long-term sustainment.

Register link: https://www.onlineregistrationcenter.com/register.asp?m=347&c=220&usc=march

53

HRET SPONSORED WEBINARSSurgical Site Infection Risk Reduction

February 4, 2016 11 – 12:30 p.m.

Register here https://hret.adobeconnect.com/ssifebruary/event/registration.html

CLABSI Webinar - Nailing CLABSI Prevention!

February 11, 2016 11 – 12:30 p.m.

Register here https://hret.adobeconnect.com/clabsi/event/registration.html

OB Harm Webinar

February 25, 2016 11 – 12:30 p.m.

Register here https://hret.adobeconnect.com/obharm/event/registration.html

Ventilator-associated Events Webinar

March 3, 2016 11 – 12:30 p.m.

Register here https://hret.adobeconnect.com/ventilatorassociatedeventswebinar/event/registration.html

Adverse Drug Events Webinar

March 15, 2016 11 – 12:30 p.m.Register; https://hret.adobeconnect.com/adversedrugeventswebinar/event/registration.html

Readmissions Webinar

March 17, 2016 11 – 12:30 p.m.Register here https://hret.adobeconnect.com/hen20readmissionswebinar/event/registration.html

54

Patient Safety and Quality

Barnes Jewish sponsored: Sixth annual Patient Safety and Quality Symposium: Hardwiring for High Reliability

March 4, 2016, 8 a.m. to 4 p.m., Eric P Newman Education Center, Register

55

Collaboration with the QIO

Join the group for free and get access to more resources!!

56

https://www.tmfqin.org/

Thank You for Joining Us

Please fill out the evaluation

Be a featured hospital speaker during WUW 2016

See you next month!

March 2 at noon

–Mercy Washington: Partnering with Clinics: Readmission Reduction Strategies

58

Contact Information

Jessica Rowden, MHA, BSN, R.N., CPHQ

Director of Clinical Quality

Missouri Hospital Association

[email protected]

573/893-3700, ext. 1391

59