mh0052 smu assignment @ 1000 rs per semester

8/6/2019 MH0052 SMU Assignment @ 1000 Rs Per Semester

1/3

Spring 2011

MBAHCS

Semester 3

MH0052 Hospital Organization, Operations and Planning (4 Credits)

(Book ID: B1213)

Assignment Set- 1 (Marks 60)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Explain the differences between formal and informal organizations. [5 Marks]

b. What are the characteristics of a hospital organization? [5 Marks]

Q2. Explain hospital administration. [10 Marks]

Q3. Hannah Healthcare is planning to open a hospital in North Bangalore region. For thispurpose they have brought together a team of experts.

A. Who are the team of experts who constitute the hospital planning? [5 Marks]

B. What are the principles of hospital planning? [5 Marks]

Q.4. Explain the various ward designs. Explain them with diagrams. [10 Marks]

Q5. Write short notes on:i. OPD [5 Marks]

ii. Accident and emergency services [5 Marks]

Q6. If you are called be the infrastructural consultant for setting up a NICU in a 5 year old

multispecialty hospital, what are the planning considerations of NICU that you would present

to the Managing Board? [10 Marks]

SMU Assignment @ 1000 Rs Per Semester

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2/3

Spring 2011

MBAHCS

Semester 3

MH0052 Hospital Organization, Operations and Planning (4 Credits)

(Book ID: B1213)

Assignment Set- 2 (Marks 60)

Note: Each question carries 10 Marks. Answer all the questions.

Q1. Explain about the Central Billing Department in detail. [10 Marks]

Q2. Mr. Arun kumar met with a road traffic accident in the Bangalore Chennai Highway. He

was rushed to many small hospitals where treatment was refused, and finally was admitted

to Crancare Healthcare. Crancare Healthcare took the patient into the emergency and for

the first half an hour did not start any treatment. The injured one s relatives insisted and

finally after so much persuasion the treatment started. Mr. Arun Kumar was in the ICU for 5

days and eventually passed away. The patients relatives filed a case against the hospital for

medical negligence.

a. What is the name given to Mr. Arun Kumars medical record? [2 Marks]

b. According to the records retention policy in the MRD, how many years should they

retain Mr. Arun Kumars Medical record? [2 Marks]

c. Explain the method to retain files of Mr. Arun Kumars kind. [2 Marks]

d. What is the procedure for court attendance? [2 Marks]

e. What is the retention time of inpatient medical records that does not require to be

produced in the Court of Law? [2 Marks]

Q3. a. Explain the objectives of hospital pharmacy. [5 Marks]



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Spring 2011

b. Write short notes on Drug Therapeutic Committee. [5 Marks]

Q4. Explain CSSD and its activities in detail. [10 Marks]

Q5. Mr. Amithaab has been recruited as the Housekeeping manager of Vijayam Hospital.

What are the possible work that he need to allocate in the hospital. Outline the various

housekeeping activities in the hospital. [10 Marks]

Q6. Ms. Margret is the executive secretary to the CEO . She is sending an e-mail to the

following group of people for a meeting that is pre-scheduled.

i. Dr. Narayanan N - CEO

ii. Mr. Krishnamurthy P.K. Hospital Administrator

iii. Dr. Kiran Kumar Medical Superintendent

iv. Mrs. Lilly Ivan - Nursing Superintendent

v. Ms. Ramya Kumari Assistant Administrator

vi. Mr. Robert Antony CFO

vii. Mr. Sathyanarayan Nair HR Head

Answer the following questions, based on the details given above:

a. Find out the name of the committee that Ms. Margret is calling for. [2 Marks]

b. What is the purpose of this committee? [4 Marks]

c. What are the specific functions of this committee? [4 Marks]



Ph: 09873669404

mh0052 smu assignment @ 1000 rs per semester

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