MGTO 234 Team Project

Successful Leader---Former New York City Mayor, Rudolph Giuliani

Giuliani’s Profile The 107th New

York City’s Mayor, his term from 1994 to 2001

People said, “…he has turned New York City from a “Rotten Apple” to the “capital of the world.”

Outline1. Giuliani’s successes/accomplishments2. Personal attributes that define Giuliani

as a leader 3. Giuliani’s leadership style 4. Situational circumstances that have

played some role in Giuliani’s successes 5. Argument for Giuliani’s continuing

success as a leader 6. What we have learned in terms of

personal leadership development

Giuliani’s Accomplishments

1. ensuring public safety - 57% reduction of overall crime

by implementing various strategies, e.g. the “Broken Window” theory and the “COMPSTAT” strategy,

legislation to ban assault weapons ending parole for violent offenders

…continued2. sparking the economy – created more than 480,000 new private sector jobs unemployment rate decreased from

10% to less then 6%

In 2000, New York was regarded as the “Best Commercial City” .

…continuedby reducing taxes and onerous

regulationsworking with business community to

promote job growth eliminating redundant administrative

functions (merger of the City’s transit and Housing Police Departments with NYPD)

downsizing the City government

…continued

3. improving the welfare system - eliminated fraud in the system and saved $220,000

by launching Work Experience Program (WEP)

4. reforming New York City’s public schools

…continued

5. re-energizing the New York city and raising the spirits of a nation under siege in the aftermath of the 9/11 attacks (most famous and remarkable achievement !)

Giuliani’s Personal Attributes

By Big Five Model… Extraversion Agreeableness Conscientiousness Emotional Stability Openness to Experience

…continued

1. Extraversion Giuliani is sociable and can

communicate well with all kinds of people. e.g. chose members from the

Democratic Party to work for important posts although he himself belonged to Republic Party

…continued

2. Agreeableness Giuliani is very cooperative when

working with his subordinates. e.g. provided a motivated

environment for his subordinates in order to encourage them to work happier

…continued

3. Conscientiousness Giuliani is very hard working,

always well prepared before important events. e.g. started preparing in October the political report that

would be released in January of the next year

…continued4. Emotional Stability Giuliani is always calm and optimistic.

He never feels insecure and nervous. e.g. stayed calm and kept an

optimistic outlook, turned fear and disaster into courage and hope after the 911 incident.

Video: New York Miracle

…continued5. Openness to Experience

Giuliani is very creative and sensitive in designing policies.

e.g. established the Office of Emergency Management and built a $13 million emergency command center on the 23rd floor of 7 World Trade Centre, and played out some disaster scenarios regularly

Giuliani’s Leadership StyleParticipative LeadershipHigh-High Leader

Task-oriented behaviors Planning Clarifying Monitoring

Relations-oriented behaviors Supporting Developing Recognizing

…continued

1. Participative LeadershipSince his term, Giuliani has held morning assembly almost every day.

15 to 20 officials had their say in turn feedbacks or advices were given by

Giuliani immediately consultation, joint decision and delegation

…continued

2. High-High Leader Planning - identifying objectives and

action steps Giuliani renewed the conception about the purpose of the education system and proposed a new system, in which students’ academic performance was used as a criterion to evaluate teacher

…continued Clarifying Roles and Objectives

In a United Nations anti-terrorism urgent conference just after the 9/11 incident, Giuliani delivered a speech stating very clearly the principal objective of USA, aimed at clarifying what people should do in such a crisis situation.

…continuedMonitoring

Giuliani would continuously kept track of the progress of any plans that were being carried out during the daily morning assembly.

SupportingWhen Giuliani’s subordinates were being maliciously criticized, he would stride boldly forward to defend for them and give them an opportunity to explain.

…continued

DevelopingGiuliani suggested giving challenging tasks to subordinates to develop their skills and encouraged seniors to share their experiences with juniors and to set a role model for the juniors.

…continued

RecognizingWhenever there were officials who had displayed heroic or commendable behaviors, he would invite them to attend the daily press conference and encourage the mass media to report the cases.e.g. He held press conference one month after the 911 incident to praise all heroes.

Video: Press conference

Situational Circumstances?

1. 9/11 crisis

call for more assertive, directive and decisive leader, who could show initiative in identifying problems and solutions, directing the followers to respond to the crisis and keeping the group informed about events

Giuliani was able to demonstrate all these

behaviors! arrived at the disaster area immediately set up two command centers asked the citizens escape toward north in the

disaster area held press conference

…continued

…continued2. The social environment of New

York City before Giuliani’s term low living standard high crime rate high unemployment gave the leader a chance to show

his ability and made Giuliani to be more decisive in coping with the problems

…continued

3. Cooperation from the state and local governments

Giuliani successfully gained support from other local governments to request the state government to cancel 5% state taxes, and hence boosting the economy.

Argument for Giuliani’s Continuing Success

1. flexible enough to show appropriate leadership behaviors

e.g. less consultation in crisis condition2. possess enduring traits that may

increase the likelihood of success as a leader

e.g. self-confidence, emotional stability, personal integrity, high achievement orientation and power motivation

…continued3. possess personal power (expert

power & referent power) that related to his own skills and attributes and was less likely to be affected by objective factors

e.g. expert in combating crimes (he was a public prosecutor before serving as the New York Mayor)

Conclusion

Rudolph Giuliani is aneffective leader.He could continue hissuccess as a leadereven when situationalcircumstances change.

What Have We Learnt?

1. We should always understand our strengths and weaknesses so that we can look for suitable people to assist us and compensate for the weaknesses.

2. We should be flexible and able to use different approaches to solve

problems in different situations.

Useful Links:About Giuliani… http://www.time.com/time/poy2001/ http://www.italian-american.com/rudyg.htm http://www.cio.com/archive/071502/

tl_lessons_content.html http://www.wikipedia.org/wiki/Rudy_Giuliani

End…

Name List of Group 8:Chow, Wing On Esther Foo, Sai Ting Florence Ko, Wai Han Laraine Tse, Pui Yi Eunice