mgl new products

Great LeadersGreat TeamsGreat ResultsOur promise to you

The most manager centric leadership development company

feedback informs our work everyday

“first class coach, leader and mentor who inspires performance beyond the norm’...“It allowed me to look at myself and be aware of my style and what I need to focus on to improve myself”….”The tools taught in the class are based on real-life business issues and provide a framework which can be used as an overlay to the way most managers intuitively act on a day to day basis. I can not say enough about the value of the course and recommend it to any managers who are looking to take their career to the next level.”...“workshop was for me, an enriching event. The principles presented to us were extremely relevant and endorsing for me. They directly reflected the learning and reading I have been doing on my own in the past several months and answered questions I’ve held inside of me during this time. The material endorsed where my instinct leads me when I consider my team. That alone, was extraordinary.”... “The programme has given me the models to review my performance and put a strategy in place for improvement.”

“A very good ‘toolbox’ that is applicable to any management and Leadership Challenge to ensure a consistently high quality.”

Time to look into the futureTime to fulfill your potentialTime for new ideas Time to lead

Why Choose Making Great Leaders?

You want to test your thinking…You want to be challenged…

You want to see things from a new perspective…You are looking for fresh ideas and input…

You want to deal with issues more effectively…You want an improved work/life balance…

You want a plan and an excellent strategy…You want to improve your team’s engagement…

You have been challenged to grow your business…You know your business can achieve so much more…

You need to persuade stakeholders to invest in your business unit…You want to attract the brightest talent to work in your team…

Because you want to be a great leaderYou need the unique support that is Making Great Leaders

It’s a challenging time to be a senior manager

It’s a great time to work with MGL

call us on +44 (0)2891 81 77 40 or visit www.makinggreatleaders.com

As a director or senior manager you understand that operating between the executive committee and front line managers can sometimes challenge your ability as well as your sanity. In your search for outstanding results, commensurate reward, team recognition and personal achievement you know that you will have to find sustainable solutions.

The business landscape has changed, more with less is now a common theme that brings with it extreme pressures and demands that have changed the rules of the game for good. Within this volatile, uncertain environment, successful leaders don’t solely rely on the knowledge, experience and track record to get them to the next level.

New, fresh actions are needed. Our high potential managers join in cohorts to learn a series of proven leadership tools and experience first hand how working in a well supported group can help you produce new levels of innovation and engagement. Some will find a new perspective, others will discover a plan to achieve significant growth. All will find the support invaluable and will build a network that will provide inspiration for many years to come.

MGL provides a trusted, confidential environment where the latest leadership thinking can be applied to your business. In addition, your own plans, actions and answers will be challenged in a way that is unique to MGL.

As an alumni, you will be better prepared and equipped for what is to come. You will become a better leader and you will profit, supported by the world’s most unique team of professionals focused solely on Leadership Development for managers of managers.

We understand your challenges.

We talk to people just like you every day and we are helping them succeed and grow.

What a difference 12 weeks, 3 days, 6 hours and 40 minutes make...

…..the Making Great Leaders difference


12 Weeks

Providing you with the support you need begins weeks before you join your cohort in a conference room and remains in place for 12 weeks afterwards.

We know your schedule has little need for wasted time so we make sure we get you ready to make the best of the time we have together. This begins with a feedback process that identifies your strengths. It is vital not to waste time focusing an flaws, but instead build your leadership on a platform that has proven successful to-date. We provide guidance and direction on how to focus your development activities to ensure you get maximum return on your investment of time and that your business gets a tangible return on its financial input.

3 Days

We have honed the conference room element of this development process to

provide you with proven ideas that will change the way you lead your managers forever. There are no wasted opportunities. Every moment is focused on assisting you to gain the insights you need to generate an action plan that you can begin to execute the very next day.

6 hours

Once you are back at your desk, you will be immediately challenged by circumstances that seem to want to push you back into old ways of getting things done. The MGL support system provides you with access to support 24/7. Our leadership coaches are all seasoned business professionals who provide a mixture of mentoring and coaching. We chair group sessions to enable continued learning from within your cohort and we give you an online resource that hosts a world of content others, like you, have found truly helpful.

40 minutes

It is important to take time to reflect and acknowledge the small changes you make and the huge impact these have on those around you. We have perfected a closing process that helps you to crystalise the return on your investment and that of your company.


What makes the MGL HiPo-Process Unique?

The style of our interactions, our commitment to you the leader and our values that we live in order to help you bring leadership to life.

MGL HiPo-Process is targeted at managers leading managers. We provide you with a set of tools with a proven success record. We enable you to use these tools through coaching support, mentoring and we provide you with the means to cascade these tools into your management team.

MGL HiPo-Process offers:

Rich research based content Proven leadership tools Support to cascade the tools into your management team Effective individual coaching sessions Business mentoring Group collaboration sessions Fun workshops Game learning

…...and most importantly, results, above the line return on investment.

1 We begin with feedback by providing you with a comprehensive assessment that identifiesyour strengths and development needs. This process gives you insights that will broaden your perspective on leadership.

2 We give you a framework to understand how to address the leadership issues and focus on strategies that will build the capability of your team to solve business problems effectively.

3 Follow-through is the key to your success. Your coach will challengeyou beyond your comfortzone.

Finally, we help you acknowledgeyour achievement and develop a clear plan for continued success.

Leading an organisation

Leading OthersLeading Self

Leading a Business Function /UnitLeading Managers

The MGL

High Potential - HiPoProcessThe MGL High Potential (HiPo) Process meets you where you are and takes you where you want to go.

This process has been designed with High Potential managers in mind.

The MGL

High Potential - HiPoProcessThe MGL High Potential (HiPo) Process meets you where you are and takes you where you want to go.

This process has been designed with High Potential managers in mind.

What makes the MGL HiPo-Process Unique?

The style of our interactions, our commitment to you the leader and our values that we live in order to help you bring leadership to life.

MGL HiPo-Process is targeted at managers leading managers. We provide you with a set of tools with a proven success record. We enable you to use these tools through coaching support, mentoring and we provide you with the means to cascade these tools into your management team.

MGL HiPo-Process offers:

Rich research based contentProven leadership toolsSupport to cascade the tools into your management teamEffective individual coaching sessionsBusiness mentoringGroup collaboration sessions Fun workshopsGame learning

…...and most importantly, results, above the line return on investment.

!call us on +44 (0)2891 81 77 40 or visit www.makinggreatleaders.com

Leading an organisation!!Leading a Business Function/Unit!Leading Managers!!Leading Others!Leading Self!

1 We begin with feedback by providing you with a comprehensive assessment that identifiesyour strengths and development needs. This process gives you insights that will broaden your perspective on leadership.

2 We give you a framework to understand how to address the leadership issues and focus on strategies that will build the capability of your team to solve business problems effectively.

3 Follow-through is the key to your success. Your coach will challengeyou beyond your comfortzone.

Finally, we help you acknowledgeyour achievement and develop a clear plan for continued success.

MGL PromiseGreat Leaders

ReviewMike Palm, VP of Marketing and Sales.

Michael Palm serves in the capacity of Vice President of Sales & Marketing for CRP Industries Inc. of Cranbury, New Jersey. CRP is the North American sales & marketing partner for the German automotive supplier, Continental AG, as well as numerous other tier one original equipment automotive parts manufacturers throughout the European Union.

Prior to joining CRP, Mr. Palm held various marketing positions with Berlitz International, Inc. of Princeton, NJ, most recently as Director, Worldwide Marketing. Berlitz is a leading supplier of language instruction, cross-cultural training, and self-teaching publishing materials with over 475 locations in more than 60 countries worldwide.

With over 20+ years of marketing experience in both B2B and B2C environments, Mike has excelled at the development and execution of integrated marketing programs.

Mike is a graduate of Shippensburg University with a Bachelor of Science Business Administration (BSBA) degree. He was the recipient of Shippensburg University’s 2003 Outstanding Young Alumnus Award and currently serves on the university’s John L. Grove College of Business Advisory Board. Mike has been a featured speaker at area colleges and marketing conferences on international and service marketing.

“MGL is very customer-centric with a clearly defined process that does not end. MGL does not show up and conduct a training. I feel like the entire MGL team has a vested interest in my personal development and that of your company, and really want to see both develop successfully.

The key differentiation point for MGL is the functionality and practicality of the training. From my perspective, MGL takes a holistic approach to working with their partners. Yes, I did say “working with their partners” as I have never once felt like a “customer”.

This approach starts with the pre-course work then proceeds to the training and continues with the monthly coaching both individually as well as a team. The training sessions were engaging and very much took a building block approach to the leadership content. My first coaching session with Tim Taylor was very productive as he was able to narrow my focus, realize that I had already achieved some short-term wins and challenged me on a few action items that I had been reluctant to make the next step on. I respond well to this type of coaching and found myself very motivated after our session.

I also found the course workbook to be organized in a way that it fully supported the training while also allowing for the ability to capture additional ideas or thoughts.

The 12-week action plan is what helps bring the accountability full circle, in addition to the monthly coaching calls. ”



MGL PromiseGreat Teams

To support you to build a high performance management team and cascade leadership practices into your business, MGL has developed a series of supporting services.

Begin with KnowledgeWe assess team dynamics, individual preferences and alignment to the strategic goals to design a specific plan in collaboration with you and your HR partner.

Supporting the LeaderA dedicated coach works with you to identify strategies that will enable the team to progress through known stages to the ultimate goal - a High Performing Team.

Introducing leadership toolsTools help team members understand the dynamics at work within their team. This is a critical strategy that allows members to take charge of the issues that can cause teams to under-perform.

Building TrustWe help each team member to understand the motivations, drivers, strengths and weaknesses of everyone on the team. Using a specifically designed model the team learn how to leverage their differences to generate new innovative solutions.

Team Support The team is supported after each workshop session with a series of coaching interactions and carefully designed team conference calls. Developing a group of managers into a High Performance Team requires dedication and time. It is not a one shot deal and it often gets rough before the team break through and generate true high performance.

Processhas been designed specifically to help you build highly effective management teams.

One Team©


break through the barriers, createhigh performance teams

MGL OneTeam-Process offers:

Rich content Proven leadership tools Support to cascade the tools into your management team Effective individual coaching sessions Group collaboration sessions

........most importantly, results, above the line return on investment.

MGL OneTeam -Process offers:

Rich contentProven leadership toolsSupport to cascade the tools into your management teamEffective individual coaching sessionsGroup collaboration sessions

........most importantly, results, above the line return on investment.

!

break through the barriers, createhigh performance teams


Feedback holds the key to greatness

Global Executive360˚How was Global Executive Leadership 360˚ developed?

The Global Executive Leadership 360˚ is part of an extensive research project investigating the daily actions and behaviours of effective global executives.

The Inventory was developed by Dr. Manfred F.R. Kets de Vries to help executives evaluate their performance in carrying out 12 primary leadership tasks that he had seen were important to senior executives.

Because there is frequently a significant difference between what leaders say that they do and what they actually do, the Inventory was designed as a 360 degree feedback instrument, allowing leaders to compare their self-perceptions to the perceptions of others.

Leadership Practices360˚Leadership Practices Inventory (LPI)Over three million people have used The Leadership Practices Inventory (LPI) as a first step to reaching their personal leadership best, clearly demonstrating what three decades of ongoing research affirms, that leadership is a practice that can be taught and learned by anyone. Effective leadership is not an inborn skill available to a select few. Rather it is a set of observable behaviours that, with deliberate practice, can help everyone be more effective and make more of a positive difference in the workplace, in the community, in the world.

No matter where your leaders are along their leadership development journey, look to our LPI assessments and facilitator materials to support the important work you do in developing, nurturing, and empowering our emerging leaders.

What are it’s benefits?

This kind of a 360 degree feedback system has several important benefits:It can serve as an early warning system, highlighting areas in which leaders need to develop and cautioning them about their “blind spots”It can provide an opening for constructive dialogue, both horizontally and vertically, redefining superior-subordinate relationships and contributing to a more open, network- oriented corporate cultureIt can serve as a rough assessment tool to identify people who have high leadership potentialAlthough the instrument is recommended for developmental purposes, it can help managers make administrative decisions during the performance appraisal process.

It can contribute to a general organisational change assessment leading to organisational transformation initiatives.

MGL PromiseGreat Teams

GameLearnSolutions

Pushing back the frontiers of learning, MGL has fully embraced the new world of GAME learning. Game-Based Learning, and particularly serious games that teach soft skills, are fast becoming utilised by forward-thinking businesses. Games can be used to teach and assess 21st century skills.

As the limitations of e-learning are recognised, serious L&D professionals are looking to leverage game technology to help managers develop 21st century skills.

Our GameLearn products are specifically designed to help managers perfect the top three 21st century skills:

Critical Thinking/Problem-Solving:

The well-designed games require players to solve a variety of complex problems, some of which require standards-aligned learning and some that simply require general critical thinking and problem-solving.

Each level gets progressively more complicated and adds newer variables and aspects to increase difficulty, leveraging effective game flow. Your managers must evaluate, analyse, plan ahead and try new ideas to solve these levels.

MGL


Collaboration

The GAMES are played in groups which encourages collaboration. The players naturally discuss the challenges and seek to learn from each other. The competitive nature of the games ensures that the managers try to use “peer learning” to out-perform

the group.

Negotiation

Every manager knows that success is intrinsically linked to your ability to negotiate.

GameLearn will help your managers develop all 3 of the

top 21st century skills by helping them learn to:

Understand the key factors of successful negotiation in order to achieve objectives and maintain long-term relationships.

Learn to analyse and address the behaviours and interests of different parties. Utilise tools, strategies, and creativity to generate alternatives and reach mutually beneficial agreements. Avoid common traps and tactics in a negotiation.

One of the biggest misunderstandings about games, and people who play them, is that games don’t “teach” anything. It is assumed that there is no value in the experience.

We know from evidence that the skills utilised in games can be translated from the gaming experience to the real world.

leadership is a practice that can be taught and learned by anyone. Effective leadership is not an inborn skill available to a select few. Rather it is a set of observable behaviours that, with deliberate practice, can help everyone be more effective and make more of a positive difference in the workplace, in the community, in the world.

No matter where your leaders are along their leadership development journey, look to our LPI assessments and facilitator materials to support the important work you do in developing, nurturing, and empowering our emerging leaders.

MGL

GameLearnSolutionsPushing back the frontiers of learning, MGL has fully embraced the new world of GAME learning. Game-Based Learning, and particularly serious games that teach soft skills, are fast becoming utilised by forward-thinking businesses. Games can be used to teach and assess 21st century skills.

As the limitations of e-learning are recognised, serious L&D professionals are looking to leverage game technology to help managers develop 21st century skills.

Our GameLearn products are specifically designed to help managers perfect the top three 21st century skills:

Critical Thinking/Problem-Solving:

The well-designed games require players to solve a variety of complex problems, some of which require standards-aligned learning and some that simply require general critical thinking and problem-solving.

Each level gets progressively more complicated and adds newer variables and aspects to increase difficulty, leveraging effective game flow. Your managers must evaluate, analyse, plan ahead and try new ideas to solve these levels.

Collaboration

The GAMES are played in groups which encourages collaboration. The players naturally discuss the

challenges and seek to learn from each other. The competitive nature of the games ensures that the managers try to use “peer learning” to out-perform the group.

Negotiation

Every manager knows that success is intrinsically linked to your ability to negotiate. GameLearn will help your managers develop all 3 of the top 21st century skills by helping them learn to:

Understand the key factors of successful negotiation in order to achieve objectives and maintain long-term relationships.Learn to analyse and address the behaviours and interests of different parties.Utilise tools, strategies, and creativity to generate alternatives and reach mutually beneficial agreements.Avoid common traps and tactics in a negotiation.

One of the biggest misunderstandings about games, and people who play them, is that games don't "teach" anything. It's assumed that there is no value in the experience.

!

“although skeptical at the start, I have to say it was an excellent way to learn....”


We know from evidence that the skills utilised in games can be translated from the gaming experience to the real world.

MGLGreat Results Real Feedback

We believe Manager satisfaction, is one of the best performance measures we can track to ensure we are remaining relevant.

We continuously collect hundreds of pieces of feedback from every region so that our team is clear about what the managers value most. We are obsessed with learning about the value managers derive from this process. We look for trends and differences so that our implementation is continually evolving. We know that the managers that are most successful at making the transition from managing into leading, are highly motivated to learn, open to feedback and are courageous about experimenting with new ways of working with their teams and colleagues.

Manager Satisfaction

Managers are asked whether or not they would recommend the MGL process to their personal network of business contacts and colleagues, thankfully each year we get a similar response, a resounding YES.

!

0

25

50

75

100

2007 2008 2009 2010 2011 2012

Undecided Would not Recommend Would Recommend

39%

59%

2%

45%51%

4%I have improved my self-awareness through the MGL process

The knowledge and skills I have learned on MGL have helped me to strengthen my management skills.

strongly agreeagreeundecided

MGLGreat ResultsReal FeedbackWe believe Manager satisfaction, is one of the best performance measures we can track to ensure we are remaining relevant.




MGLGreat Results Real Feedback

We believe Manager satisfaction, is one of the best performance measures we can track to ensure we are remaining relevant.




!

0

25

50

75

100

2007 2008 2009 2010 2011 2012

Undecided Would not Recommend Would Recommend

39%

59%

2%

45%51%

4%I have improved my self-awareness through the MGL process

The knowledge and skills I have learned on MGL have helped me to strengthen my management skills.

strongly agreeagreeundecided

Provoking changeWe understand the issues managers face and we know the time pressure they all feel on a daily basis. We successfully help them find ways to make the ideas and intentions they developed inside the workshop a reality. 98% of managers tell us that the coaching process was the component that ensured their best intentions converted to behavioural change.

!

“I can not say enough about thevalue of the MGL process andwould recommend it to anymanagers who are looking to take their career to the next level.”


“....the workshop was for me, an enriching event. The principles presented to us were extremely relevant and endorsing for me. They directly reflected the learning and reading I have been doing on my own in the past several months and answered questions I’ve held inside of me during this time. The material endorsed where my instinct leads me when I consider my team. That alone, was extraordinary.”

“The tools provided were effective and I was immediately able to use them in my day to day real life situations in the office i.e LVR® – by using this tool in one meeting since back in the office I was able to read between the lines of my staff feedback and apply appropriate responses and actions.”



!



“....the workshop was for me, an enriching event. The principles presented to us were extremely relevant and endorsing for me. They directly reflected the learning and reading I have been doing on my own in the past several months and answered questions I’ve held inside of me during this time. The material endorsed where my instinct leads me when I consider my team. That alone, was extraordinary.”

“The tools provided were effective and I was immediately able to use them in my day to day real life situations in the office i.e LVR® – by using this tool in one meeting since back in the office I was able to read between the lines of my staff feedback and apply appropriate responses and actions.”



“....the workshop was for me, an enriching event. The principles presented to us were extremely relevant and endorsing for me. They directly reflected the learning and reading I have been doing on my own in the past several months and answered questions I’ve held inside of me during this time. The material endorsed where my instinct leads me when I consider my team. That alone, was extraordinary.” “The tools provided were effective and I was

immediately able to use them in my day to day real life situations in the office i.e LVR® – by using this tool in one meeting since back in the office I was able to read between the lines of my staff feedback and apply appropriate responses and actions.”

Our experience

Making Great Leaders

quote note from the founder

!


We are a highly specialised consultancy that offers a series of unique leadership tools that equip high potential managers with the skills to become great leaders.

MGL serves UK and international clients using a superb network of business mentors, coaches and associate consultants. We have had the privilege of receiving assignments from Coca-Cola, Thomson Reuters, CAT, Dell, Murphy’s Irish Stout, the Smurfit Corporation, Prudential Life, HP Financial Services, Motorola, Viridian, IE Singapore, INI, Eircom, BT and many more.

The team at MGL invest heavily in understanding the challenges faced by senior managers working between the Ex-com and the frontline. Each member of our team has first hand experience leading significant business units, and willingly share their experiences as they coach and mentor managers towards their goals and success.

The solutions offered by MGL take full advantage of leading edge technology and learning design to produce experiences that are memorable, stimulating, fun and most importantly, EFFECTIVE.

To date, Making Great Leaders have added to the success of thousands

countries around the world.

ReviewAmrika Baliram, Head of Marketing, Middle East and North Africa, Thomson Reuters

With more than 8 years experience in customer service, training and sales roles, Amrika was appointed Head of Marketing for her businesses MENA region in June 2012. Amrika began her career in South Africa in a broad range of roles, before moving to Dubai to head up the client training team for the Gulf region. Amrika has successfully managed, developed and expanded both teams in Africa and the Gulf region to highly qualified specialists with zero turn over during her time as head. Amrika, thereafter, lead the investment and trading account managers for the MEA region before taking on the drive to increase retention rate across our desktop business by ensuring we understand our customer’s workflow and deliver value added interactions and tools to help our clients service their customers better.

“I personally loved attending the Making Great Leaders Programme and working with MGL. What I found most relevant about Mike and Tim was the personalized approach as well as their experience that we all relate to. MGL understands our business so the content is relevant and they understand the tools that can work within our corporate culture. I like the follow up post the workshop as well as the project plan delivery post a 12 week period.

The tools they use ensure great success with team members, implementing change and managing stakeholders. Their approach encourages people to think outside of the box and to also narrow down priorities ensuring a successful outcome. The 12-week action plan is what helps bring the accountability full circle, in addition to the monthly coaching calls.”

ReviewChris Bannocks, Managing Director - Global Head of Reference Data at Barclays

Entrepreneurial Senior Manager with over 20 years experience within the financial services sector. Responsible for creating vision and driving strategy in order to increase profitability. Has experience in developing new products and significant change management for established global organisations.

Experienced in managing large teams directly of up to 300. He fuses commercial and process/operational experience with an understanding of technology/software. He has completed an executive strategy course at Harvard Business School and has used this knowledge to transform & re-align the businesses he has been responsible for. Has galvanised teams behind clear vision & inclusive strategy creation coupled with a focus on people development, coaching, mentoring and training.

”The Mgl team are first class coaches, leaders and mentors who inspire performance beyond the norm. It has been a pleasure to work with Tim and the team on both the Advanced Management Programme at Thomson Reuters and also subsequent leadership programmes since moving on from my role at Thomson Reuters.

I have had the pleasure of working with MGL in both a participant and buyer capacity. They have displayed high levels of professionalism and expertise throughout our working relationship.

I was so impressed with my MGL experience when I worked for Thomson Reuters that I continued to work with them when I moved on, sending 2 of my Senior Managers to one of their Open Leadership Development Programmes and they did not disappoint. The MGL approach of real hands-on learning with focus on a business project has already had a huge impact on the way my Managers work day-to-day and I am extremely satisfied with the return to date.” call us on +44 (0)2891 81 77 40 or visit www.makinggreatleaders.com

Our experience


quote note from the founder

!






To date, Making Great Leaders have added to the success of thousands

countries around the world.

Our experience







Found from website recreated PMS


“I created Making Great Leaders because I have a genuine desire and passion to help Managers develop and hone their leadership skills. The sole mission of MGL is to focus on helping Managers of Managers bring leadership to life. I am immensely proud that MGL has been the catalyst for so many Manager success stories from across the globe. Everyday, we continue to help hundreds of high potential managers become better leaders through our unique support system and processes.”

Making Great Leaders Ltd.Sketrick HouseJubilee Road Newtownards

United Kingdom BT23 4YH

Great Leaders - Great Teams - Great Results - Our promise to you


The most manager centric leadership development company

feedback informs our work everyday

“first class coach, leader and mentor who inspires performance beyond the norm’...“It allowed me to look at myself and be aware of my style and what I need to focus on to improve myself”….”The tools taught in the class are based on real-life business issues and provide a framework which can be used as an overlay to the way most managers intuitively act on a day to day basis. I can not say enough about the value of the course and recommend it to any managers who are looking to take their career to the next level.”...“workshop was for me, an enriching event. The principles presented to us were extremely relevant and endorsing for me. They directly reflected the learning and reading I have been doing on my own in the past several months and answered questions I’ve held inside of me during this time. The material endorsed where my instinct leads me when I consider my team. That alone, was extraordinary.”...“The programme has given me the models to review my performance and put a strategy in place for improvement. I found the immediate application of a concept to our project really useful in embedding the learning.”...“A very good ‘toolbox’ that is applicable to any management and Leadership Challenge to ensure a consistently high quality.”

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