mfmp invoicing overview fwc training: august 17, 2010

MFMP Invoicing OverviewFWC Training: August 17, 2010

MFMP Overview

MFMP Buyer Benefits

More choice for buyers Online access to more than 140,000 registered vendors and their

goods/services Online access to procurement vehicles (i.e. State Term Contracts (STC),

eQuote, Sourcing, Vendor Bid System (VBS)) Reduction in the cost of goods and services

MFMP enables Florida to act as a single entity during contract and purchasing negotiations

Also reduces overhead and processing costs Faster order processing times Electronic Invoicing (eInvoicing) Faster invoice to check cycle time Customer service support available to provide real-time assistance Green catalog and product listing options for purchasing

FWC Training 8/17/2010 Page - 2

Page - 3

Invoice Reconciliation

Managing Invoices

Audit Process

MFMP / FLAIR Relationship

Change Orders

Keeping MFMP/FLAIR Balanced

Tips & Tricks

Resources

Contact Us

Agenda

FWC Training 8/17/2010

Page - 4

With the Requester group, customers can: Create and submit a requisition. Initiate change orders. Initiate receipts against their orders. Create an submit an Invoice eForm. Search and copy their purchase orders (PO). Create folders and file items.

With the Invoicing group, customers can: Create and submit an Invoice eForm. Edit all accounting fields. Initiate change orders. Reconcile, approve and reject invoice reconciliations (IR). Conduct agency-wide searches for requisitions (PR), orders, IRs, etc.

Invoice Reconciliation (IR)


Page - 5

Exception Handler Invoice Manager

Normally the first Finance and Accounting (F&A) Approver

Ensures the invoice should be approved

Responsible for reconciling all exceptions Ensures the transaction date is accurate.

Ensures the invoice matches the terms of the order.

Last agency approver of the invoice.

Ensures goods were received or services were approved.

FLAIR username and password are recorded in FLAIR when the IR is approved.

Ensures that the transaction date is accurate.

If DFS returns the IR for additional information, the Invoice Manager is added to the approval flow.



Page - 6

An IR begins when a customer enters an invoice into MFMP.

There are two ways to create an IR:

Invoice eForm (agency creation)

• Using the paper invoice, the agency enters the invoice into MFMP.

• Department of Financial Services (DFS) requires a scanned image of the invoice to be attached.

• We recommend attaching any supporting documentation. eInvoice (vendor creation)

• Also known as a PO flip or ASN invoice.

• Vendors can submit invoices electronically.

• A paper copy of the invoice is not required by DFS.

F&A then audits and rejects or approves the IR for payment.



Page - 7

Advantages for agencies processing eInvoices includeTime: You do not need to create an Invoice eForm.Paperless: No need to scan attachments.No manual processing: Reduce invoice data entry requirements for state

agencies.Instant communication: Vendors are notified systematically if an invoice is

rejected and can view agency comments as to the reason for rejection.Environmentally friendly: Reduction in paper flow.Efficiency: Improved data accuracy (no keying mistakes).

Advantages for vendors using eInvoices include:Reduced costsSave timeManage more effectivelyFaster paymentsEnvironmentally friendly

Invoice Reconciliation: eInvoicing


Page - 8

Invoice Reconciliation: eInvoicing vendors

eInvoicing Vendors

Office Depot BSD

Grainger Industrial Supply

Dell Marketing

Hayes E-Government Resources

Lewis Digital, Inc.

Gulf Ice System

Computer Tutors USA

VF Imagewear

Marpan Supply Company, Inc.

Colamco, Inc.

Sysco Foods

MSC Industrial Supply

Leitz & Reed Office Products, Inc.


Page - 9

Invoice Reconciliation: Invoice eForms

Invoice eForms are electronic versions of a vendor’s paper invoices.

Invoices for servicesWhen you create and submit an invoice for services, the IR adds the

requester as the first approver for the invoice.

To create an Invoice eForm:Log in to MFMP with your username and password.Under Create on the shortcut menu, Click ‘Company eForm.’ Select ‘Invoice eForm.’


Page - 10


Next, complete three basic steps: Invoice Header Invoice Lines Summary

Invoice Header Title: Complete title based on agency naming conventions. Supplier Invoice #: The last nine digits will be recorded in FLAIR. Services Start and End Dates: Required by DFS for a service invoice. Vendor location: Must match the location on the order.


Page - 11

Invoice Lines Select ‘purchase order’ Generate invoice

• Ensure the correct line number is chosen

• Verify quantity, update to match the vendor invoice

• Verify the unit price is accurate with the vendor invoice

Summary Enter comments as required to ensure payment or per agency standards Add attachments as required by DFS for payment

Common error messages you may receive The sum of the lines does not add up to the total An invoice already exists for this supplier and invoice number



Page - 12

The Invoice eForm or eInvoice generates the IR.

Discrepancies or differences between the order, invoice, and receipt (if applicable) are listed on the IR as exceptions.

All exceptions must be reconciled before the IR can be approved for payment.

MFMP handles services differently than commodities. MFMP performs a three-way match for commodities: invoice compared to

the order and the receipt. MFMP performs a two-way match for services: invoice compared to the

order.



Page - 13

Header Level exceptions are differences for the entire invoice.

Amount Variance• The total cost of the invoice is different than the total cost of the purchase

order.• This variance occurs when you have a partial payment for an order.

Auto Reject Amount Variance• The invoice's amount, $128.04000USD, does not match the purchase order's

amount, $0.00000USD.

Invoice Reconciliation Already Exists• An IR with the same invoice number and supplier already exists. This could be

a result of the vendor having already sent an electronic invoice.– If this occurs, the IR will be placed into auto-reject status

PCard Order• Invalid invoices created from PCard orders are not accepted.

Invoice Reconciliation: Exceptions


Page - 14

Line Item exceptions are differences at the individual line level

Accounting Verification • Every IR will have this exception; accounting information must be verified

before accepting this exception.

Quantity Variance• The quantity on the invoice line item is different from the quantity left to

invoice on the order line item.

Price Variance• The price on the invoice line item is different from the price on the order

line item.

Received Quantity Variance • The quantity field on the invoice line item is different from the quantity left

to invoice on the receipt line item.

Invoice Reconciliation: Exceptions


Page - 15

An IR includes six components: Exceptions: Performs the match and displays the discrepancies Approval Flow: Defines who is required to approve and who has approved Invoice: Details the invoice Order: Offers direct access to the PO Receipt: Captures all receiving reports (If PO is for service, this tab will be

blank) History: Details and records all activity on the IR



Page - 16

All IRs in Paid status can be tracked in the payment history, including IRs marked ‘Paid in FLAIR.’

An IR in Reconciling, Approving, or Rejecting status is not recorded as part of the payment history.

Cancelled warrants can also be tracked and recorded.

The PO Balance shows the current remaining balance of the order and are drawn down after IRs are in Paid status.



Page - 17



Page - 18


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 19

If an invoice is not acted on within five days, the supervisor of the active approver in the approval flow receives an Escalation Warning notification.

If the approver does not act or edit the transaction by day 10, the transaction escalates to their supervisor for approval.

Transactions sitting with roles do not escalate.

Managing Invoices


Page - 20

Use the Transaction Date field in the Exception Handler and Invoice Manager queues.

Group items by status Sort items by Transaction Date

Follow up with customers who do not approve IRs or complete receipts in a timely fashion.

Use the IR Last Approver Report: Contains all IRs in Reconciling and Approving status and where they currently

are in the approval flow. Available daily through the DMS Reports website:

• http://dms-purchasing-ftp.state.fl.us/xx00/

Managing Invoices


Page - 21

•You can group items by status, supplier, etc. to assist in prioritizing your work.

•By Clicking the Table Options menu, you can Show / Hide fields, Group, and/or Export to Excel within your queue.

NOTE: •The IR number is comprised of two parts: the invoice number that was entered on the invoice eForm (eInvoice) and a seven digit sequence number.

•When referring to the IR, use the sequence number.

Managing Invoices


Page - 22

Each time an IR is approved or a Release Encumbrance eForm is submitted, MFMP sends the customer’s FLAIR username and password to FLAIR.

When a password is updated in FLAIR, complete a FLAIR Login Information eForm to record the FLAIR information.

If you do not complete this eForm, approved transactions will not pass FLAIR successfully.

Managing Invoices


Page - 23


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 24

Receive invoice

Verify receiving

report/ services were

approved

Compare invoice to terms in contract

document

Approve invoice

Key into FLAIR

MFMP pre-audits your invoice against the order and receipt (if a commodity).

All discrepancies display exceptions for you to reconcile. Reconciling is “auditing” the invoice

By approving the invoice, you are bypassing the requirement to enter the information into FLAIR.

Typical Audit Steps

MFMP Audit Steps

Reconciling an IR


Page - 25

During the reconciliation process, you can make corrections to the IR: If you select an incorrect line from the order, change it using the Manual

Match function. Reject the entire invoice if it is incorrect. Dispute a line of an invoice instead of rejecting the entire invoice.

• If the invoice is an eInvoice, the vendor will receive any comments entered.

Refer the IR to someone else if you ‘Cannot Resolve’ it. Change the vendor sequence number.

Audit Process


Page - 26

Correct the Vendor Sequence number to the applicable location as required for payment.

Audit Process


Page - 27

The requester or central receiver completes the receipt for commodities.

If receipts are completed incorrectly, negative receiving enables customers to correct a quantity error from a previous receipt.

An error message is initiated to reject the change if payment was made.

If the item was received and paid in error, the receiver will need to communicate that information with their F&A staff.

The On Behalf of or Requester approves the services (orders with commodity codes beginning with “9”) by approving the IR before the reconciliation process begins.

Audit Process


Page - 28

The ‘Edit Accounting’ group allows you to validate/update all accounting including: Organization code Expansion option Object code Encumbrance number Encumbrance line number

Mark the transaction with an ‘F’ in the ‘Final Payment Indicator’ if it is the final payment to be processed on an encumbered order.

Insert the grouping character.

Create ‘Split Accounting’ to pay the IR line from multiple funding sources.

Audit Process


Page - 29

Customers with the Invoicing group can delete a disbursement (voucher) before the warrant is issued by completing the Delete Disbursement eForm.

Disbursement deletions must be performed the same day as receiving the Departmental FLAIR confirmation message on the IR prior to FLAIR going down for the day.

Once Central FLAIR approves the disbursement, the disbursement cannot be deleted through MFMP.

A comment will be automatically added to the IR when the eForm is successful.

This will not restore the FLAIR encumbrance nor restore the amount to the PO.

Audit Process


Page - 30

If you need to process payments directly in FLAIR (i.e., JT payments), mark the ‘Payment Completed in FLAIR’ check box.

Update payments that have been completed manually in FLAIR to include the warrant number and warrant date via the Payment Update eForm.

As FLAIR approves a MFMP IR, a message is recorded.

If the IR was not successful, a message will also be recorded.

Additional information about the FLAIR failure is available by viewing the line detail information at the bottom of the IR.

Audit Process


Page - 31

Follow the guidelines of CFO Memorandum 03 2004-2005 and CFO Memorandum 01 2010-2011 for Contract Summary Forms. Contract Summary Forms are not required in MFMP.

Amendment to CFOM 01 in 2007-2008 provides further clarification of the 2004-2005 memo.

• http://www.myfloridacfo.com/aadir/cm0/cmmaster0405.htm

• http://www.myfloridacfo.com/aadir/cm0/cmmaster1011.htm

Audit Process


Page - 32


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 33

Denied requisitions can have an impact on F&A.

MFMP processes change orders by looking for and integrating to FLAIR. Any new lines (TR 60) Updating existing line (TR 61)

Withdraw change orders to add a new encumbered lines that are denied by FLAIR.



Page - 34

MFMP allows an IR to process lines that are encumbered (TR 70) or unencumbered (TR 51), but not both. There are times when you may need to override the disbursement transaction

type.

A transaction can be overridden: By checking or unchecking the ‘Encumber Funds’ box on the accounting

details page. If the disbursement transaction type is changed from encumbered to

unencumbered, it may be necessary to use the Release Encumbrance eForm to release the remaining funds.



Page - 35

Example: An encumbered order was a one-line purchase order for three boxes of building

materials. The vendor ships the three boxes of materials, but also invoices you on a separate line for shipping.

If a change order is not processed (recommended), adding this line to the order and to FLAIR, the shipping will need to be added as a separate line on the IR.

If the IR is submitting two lines to FLAIR (line one encumbered, line two unencumbered), it will fail FLAIR.

• This can be prevented by ensuring both lines are marked as encumbered or unencumbered.

You can manually enter the encumbrance number and encumbrance line number.



Page - 36

Line Item Comment – Password Not On File - This occurs when your FLAIR password has been reset and/or expired and not updated in MFMP .

In order to successfully process this IR you will need to complete a FLAIR Login Information eForm in MFMP to update your password.

Once this form has been completed, you should be able to complete the IR.



Page - 37

Line Item Comment – Insufficient Available Balance - MFMP checks the available balance much like FLAIR to ensure budget availability.

If Budget is unavailable, you will receive this error.

Check with your budget professional to confirm that budget is available for the purchase.



Page - 38

Line Item Comment – Expansion Option Record Not on File - This occurs when your Expansion Option (EO) and Version combination are not valid in FLAIR.

In order to successfully process this requisition, verify that the EO and Version selected are correct, if not update your choice appropriately.

However, if your EO and/or Version are not allowing you to process your requisition and you have validated that they are correct in FLAIR, please contact BuyerHelp.



Page - 39

Line Item Comment-Encumbrance Record Is Not On File- This occurs when your encumbrance for that specific line item has been completely paid out which causes FLAIR to close out that encumbrance line.

In order to successfully process your change order, add a new line or complete a new requisition, as appropriate.



Page - 40


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 41

Use the CO No Workflow group to make accounting changes to an order without additional approvals.

There are limited changes that this group can make and the workflow will not be generated.

If you make a change other than one of the allowed fields, an approval workflow will generate.

If the order was originally marked with a ‘Delay Purchase Until’ or a ‘Need By’ date that has passed, delete the date.

If you change the ‘Delay Purchase Until’ or ‘Need By’ dates, MFMP will route the order through the original workflow.

Change Orders


Page - 42

CO No Workflow Fields

PO Start Date Int Budget Ind Gen Led

PO End Date Category Encumbrance Gen Led

PUI Category Year Ext Gen Led

Fiscal Year State Program – Standard Encumbrance Ext Gen Led

Line item description External Program Product ID

Available Balance Override Indicator

Grant Ext Object

Advanced Payment Indicator Other Cost Accum Certified Forward (CF)

Organization Code Contract Batch

Expansion Opt Agency Unique Description

Opt Version Contract Year Quantity

Object Code Grant Year Count

Prior Period Indicator Project ID Sub-Vendor

Budget Entity Ext Category

Change Orders


Page - 43


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 44

There are four ways to update encumbrances in MFMP:

Change order to reduce the encumbered amount can be submitted and is the only method that notifies the vendor of the change in obligation.

Final Payment Indicator is used when approving an IR for payment to unencumber the remaining encumbrance balance.

Release Encumbrance eForm is used to release all the remaining funds associated on an order.

Release Encumbrance Request Form is submitted to the CSD to release the encumbrance if the Release Encumbrance eForm fails.

Keeping FLAIR / MFMP Balanced


Page - 45

Complete an IR for all order or master agreement (MA) payments.

Benefit from payment history tracking

One-stop for research

• Payment, procurement, and receiving information all in one location

MFMP and FLAIR remain balanced

Change orders can result in an overstated encumbrance

• If payments are made directly in FLAIR, MFMP is not aware of those reductions.

• When a change order is sent to FLAIR, MFMP amends the FLAIR balance so that it is in sync with the MFMP total.



Page - 46

It is important to create and reconcile IRs for MFMP orders to reduce potential encumbrance balance inaccuracies.

When you encumber a requisition and process your payment through MFMP, MFMP updates FLAIR.

If a change order is created, MFMP recalculates the amount and updates FLAIR.


Page - 46

Encumbered through MFMP and Paid through MFMP

Transaction MFMP Current FLAIR Amount

(CMA)

Encumbrance Calculations FLAIR Balance (CFA)

Customer creates MFMP encumbered order for $100

$100 +$100 from MFMP to FLAIR $100

Customer makes a $30 payment against MFMP order through MFMP

$70 -$30 from MFMP to FLAIR $70

Customer creates MFMP change order and increases order by $40

$110 $70 +40=$110 (CMA)

$110(CMA)-70(CFA)=$40+$40 from MFMP to FLAIR

$110

Page - 47

Encumbered through MFMP and not Paid through MFMP

Transaction MFMP Current FLAIR Amount (CMA)

Encumbrance Calculations FLAIR Balance (CFA)

Customer creates MFMP encumbered order for $100

$100 +$100 from MFMP to FLAIR $100

Customer makes a $10 payment against MFMP order not through MFMP

$100 -$10 directly to FLAIR $90

Customer creates MFMP change order and increases order by $20

$120 $120-100=$20$100+20=$120(CMA)$120(CMA)-90(CFA)=$30+$30 from MFMP to FLAIR

$120 (but should be $110)



Page - 48

To correct FLAIR, create an IR for each of the paid invoices.

Mark the new IRs ‘Paid in FLAIR.’ Complete a Payment Update eForm to capture the payment information.



Page - 49


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Page - 50

Copy an Invoice eForm if you are inputting multiple invoices from the same vendor. Look up the original INEF choose copy, then retrieve the copy from your

composing folder. Update information, including the invoice number, title, and accounting

information and submit.

Sort your approval queue by transaction date and work from the oldest to the most recent.

Record payment information (warrant number, warrant date, voucher number and statewide document number) in MFMP for transactions made directly in FLAIR.

Update the Prefix field on the Accounting Details page with “E” if the encumbrance was created directly in FLAIR.

Tips & Tricks


Page - 51


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Contact the MFMP CSD at [email protected] or (866) 352-3776

Buyer - https://MyFloridaMarketPlace.com:9140/Buyer/Main

MFMP toolkit http://dms.MyFlorida.com/buyertoolkit Bulletin board & hot topics Training opportunities

• WebEx sessions• Statewide training• Training materials

Job aids• Buyer manual• System Administrator manual

Meeting materials MFMP Punchout catalogs and eInvoicing Working with vendors Communications

• eNewsletter Reporting tools

Resources


Contact your agency system administrator for password resets

Vendor searches: Vendor Administrative Lookup tool:

https://vendor.MyFloridaMarketPlace.com/admin/index.jhtm

• Username and password: ‘publicuser’ (must be entered in lower case)

SPURSView:http://fcn.state.fl.us/owa_spurs/owa/spurs_www.main_menu_form Username or password is not required

Contact the vendor CSD at [email protected] or (866) 352-3776

Resources


Page - 54

The buyer training environment is a mirrored version of the live system where customers test their knowledge on how the system works using agency-specific data. https://learning.MyFloridaMarketPlace.com

• The login is the same name the customer uses to sign on in ‘live’ MFMP 2.0; the password is train20

Data is refreshed quarterly with current production data, including:

• A refresh of current customer profiles

• Accounting data

• Transactions

• Catalogs

• Operational data e.g. changes to agency workflow

Agency system administrators also have the ability to add new users into the training environment should the need arise.

Resources: Training Environment


Page - 55

Buyer 2.0 Web-based Training OnDemand is a Web-based training program that allows you to learn at your

convenience.

You can gain well-rounded knowledge of software functionality, complete with conceptual understanding in a simulated environment.

OnDemand demonstrates how to complete a task and guides you as you work.

View and find available training modules, lessons, and topics, and then launch training for a specific topic at: http://training.MyFloridaMarketPlace.com/buyer .

• If the page does not automatically display, disable pop-up blockers

Resources: OnDemand Training


Page - 56

Presentation-style training tools PowerPoint training presentations provide step-by-step instructions Assists with classroom or individualized training needs

WebEx training provided quarterly http://dms.MyFlorida.com/mfmp_webex.

MFMP recorded training “tours” This allows customers to access to the same basic information provided in other

courses, at their leisure.

Training registration is available at http://dms.MyFlorida.com/mfmp-buyer_training.

Resources: Training Tools


Page - 57


Managing Invoices

Audit Process


Change Orders


Tips & Tricks

Resources

Contact Us

Agenda


Contact the MFMP CSD at [email protected] or (866) 352-3776

Contact Us

Team Member E-mail Phone Number

Communications Analyst

[email protected] (850) 294-3080

F&A Process Analyst [email protected] (850) 294-0739

Operations Manager [email protected] (850) 766-7670

Purchasing Process Analyst


Vendor Management Analyst



Page - 59

Thank you for your participation today!

Questions?


mfmp invoicing overview fwc training: august 17, 2010

Documents

paper invoice

asn invoice

invoice reconciliations

purchasingfwc training

initiate change orders

agency approver

agency comments

purchase orders po