mfcoa 013111
DESCRIPTION
Introductory presentation for leadership program with Metro Fire Chief Officers Association, Minnesota. Audience was a cohort of fire chiefs.TRANSCRIPT
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Fundamentals of Ethical
Leadership:Make your Department
“Grouse-Resistant”Ethical Leadership Series
Metro Fire Chief Officers AssociationSession 1
January 31, 2011
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Agenda
• Introduction
• Our Real Goal: Engagement
• Ethical Leadership Fundamentals
• What’s Next?
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ELA’s “Guidelines for Grownups”
• Confidentiality Expectations
• Engagement
• Respectful Candor
• Thoughtful Expediency
• Comfort and Fun
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Empower others to improve the world
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Among my teachers…
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ELA’s Fire Service Paradox 1
Where can we protect more lives and property?
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ELA’s Fire Service Paradox #2
Volunteer Public Employee
Night Gig Self-Identity
Team Member Individual
Peer SubordinateSeeks Direction Seeks Autonomy
SeeksFlexibility
Work isMission-Critical
Ethical Leadership can promoteengagement and performance
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What drives employee engagement?
Source: Gallup G12 Summary
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• Clear expectations for my performance• Materials and equipment• Ability to do good work in assigned
roles• A supervisor who cares about me• Co-workers committed to quality work• Opportunities to learn and grow
Source: Gallup G12 Summary
Gallup’s six key factors
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Pre
ssu
re
LOW
HIGH
HIGHSupport
Adapted from Social Discipline Window - Paul McCold and Ted Wachtel - 2000
TO WITH
NOT FOR
punitive relational
neglectful permissive
authoritarianstigmatising
authoritative respectful
indifferentpassive
protectiveeasy/undemanding
Relational Leadership Model
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TO WITH
NOT FOR
RelationalLeaders offer high pressure,
high support
Pre
ssu
re
Support
How do you lead?
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We are most likely to trust and co-operate with individuals and
systems - whether we win or lose - when we experience fair
process.
“Process” includesanything
fromgiving
feedback toa single FFto setting
departmentalstrategy
Kim & Mauborgne, Harvard Business Review, July – August 1997
Why think about “Fair Process?”
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• Engagement– Stakeholders invited to participate– Participants have an opportunity to be heard
• Explanation– Process and rationale are clearly explained, along with
decisions and outcomes.– Explanation is respectful – it is also often educational.
• Expectation Clarity– When decisions are made, implications for all
stakeholders are clearly articulated.– Everyone knows what to expect, and what is expected
of them.
FairProcess is
workingWITHothers
The Three Elements of Fair Process
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Fair Process does not mean:
• Democracy• Consensus• Happiness or Contentment• Accommodation of individual wishes
or whims• Command relinquishing legitimate
decision authority or accountability
A good indication of a fair process is when people who do not“get their way” understand why and how a decision was made,
and acknowledge that the process was fair.
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Talking about Ethics
• Authority or Traditions.• Conscience or gut feel.• Name-calling
OR
• Ethical frameworks• Analytical thinking • Constructive discussion
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Prevailing Ethical Theories
• Virtue Ethics• Rights-Based Theories• Kantianism• Utilitarianism
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J.S. Mill b. 1806
Immanuel Kantb. 1724
Aristotle b. 384 BCE
Think “OMAR”:Outcomes – Motives – Agent – Rights
3,000 years in 5 minutes
John Lockeb. 1632
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Ethical Discussion Framework
• Articulate position (or competing positions). • Define disagreements or points of contention.• Clarify terms and concepts• Seek and clarify situation facts and objective data• Analyze positions
Outcomes Motives Agent Rights
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• Past: What happened– Observable events and facts– First person and objective
• Present: Why it matters– Consequences of actions.– Implications
• Future: Required Changes, Directions– Changes in actions or behaviors– Reinforcement to repeat positive actions
FairProcess is
workingWITHothers
Giving Feedback
What does “Relational Leadership” teach usabout giving feedback?
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What’s Next?
February: Deep Readiness: Virtues of EL in the Fire Svc.
March: Ethical Leadership Through Change
April: Mentoring, Managing, and Evaluating Performance
• Your goals for our time?
• What do you want to talk
about together?
• Other ideas?
We have plenty of room to customize!
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Thank you for your attention!
Chad Weinstein
Ethical Leaders in Action, LLC
651-646-1512
“We enable ethical leaders to achieve
extraordinary results”