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MESC MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions Randy Canoy, Moderator Renea Steele, Client Executive, HHS, CSG Todd Meyer, Deputy Director, IS, Missouri Emily McCoy, Director, MMIS Operations, West Virginia Marie Schwartz, Managing Director, Medicaid Learning Center Debbie Lemmon, Senior Consultant, BerryDunn

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Page 1: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

MESC MITA SESSION 03

SUCCESSFUL INITIATIVES: BUILDING THE PROJECT

MANAGEMENT FOUNDATION

Introductions• Randy Canoy, Moderator• Renea Steele, Client Executive, HHS, CSG• Todd Meyer, Deputy Director, IS, Missouri• Emily McCoy, Director, MMIS Operations, West Virginia• Marie Schwartz, Managing Director, Medicaid Learning Center• Debbie Lemmon, Senior Consultant, BerryDunn

Page 2: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

RENEA STEELE

Currently – Client Executive, CSG Government Solutions, HHS practice.

Leads the CSG Center of Excellence for MITA.

Projects include: HIPAA, MITA and their compliance with Federal standards.

Lead Florida's MITA 3.0 SS-A, the nations first MITA 3.0 SS-A.

PMP Certified

Page 3: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

TODD MEYER

Currently- Deputy Director of Info. Systems for Missouri’s HealthNet.

PMP with over 25 years of Medicaid experience.

Chair of the National Medicaid EDI HIPAA (NMEH) workgroup.

Overseen most of Missouri’s major implementations such as, ASC X12, 5010 transactions and ICD-10.

Currently the PM for the upcoming MMIS reprocurement project.

Page 4: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

EMILY MCCOY

Currently- MMIS Director for West Virginia Bureau for Medical Services (BMS)

Bachelor prepared RN

MLC Certified Medicaid Professional

Member of the S-TAG

Page 5: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

MARIE SCHWARTZ

Currently- Managing Director of The Medicaid Learning Center (MLC).

Part of the leadership team at Government Consulting Group (GCG) with BerryDunn.

PMP Certified

MLC Certified Medicaid Professional (MCMP-II)

Over 25 years health industry experience.

Page 6: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

DEBBIE LEMMON

Currently- Senior Consultant with BerryDunn

Project Manager on MITA SS-A projects.

15 years experience managing technology projects.

PMP Certified

Prior to BerryDunn, Debbie worked for the State of West Virginia.

Page 7: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

Successful MITA Initiatives –Building the PM Foundation

Presented September 11, 2013At the Medicaid Enterprise Systems Conference

Charleston, South CarolinaBy Renea Steele

Page 8: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

About CSG Government Solutions

Government Operations Consulting National, specialized HHS, Project Assurance Services, and

Unemployment Insurance Practices

Expertise

Innovation

Results Strategy & Planning

• Enterprise IT Strategy

• Planning & Requirements

• Enterprise Technical Architecture

• Procurement Support

Project Assurance

• Project Management / PMO

• Independent Verification & Validation (IV&V)

• Quality Assurance

• User Acceptance Testing

Technology Design and Implementation

• Technical System Design

• Business Process Design

• Software Development and Testing

• Deployment and Training

Healthcare and Human Services Thought Leadership• Project Assurance Services tailored to HHS priorities• Established Centers of Excellence• Industry participation and partnership• CSG REALize℠ Maturity Models and Best Practices

9© 2013 CSG Government Solutions9/11/2013

Page 9: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

Congratulations!!!

9/11/2013 © 2013 CSG Government Solutions 10

You have been selected to lead your State’s MITA SS-A project

MITA SS-A is an Enterprise wide endeavor MITA SS-A is required to get funding You are ready for the challenge Where do you start?

Page 10: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

Getting Started

9/11/2013 © 2013 CSG Government Solutions 11

The MITA SS-A is a project. According to WikipediA,“A project is a temporary endeavor with a defined beginning and end undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value.”

Page 11: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

MITA State Self-Assessment Project

© 2013 CSG Government Solutions 12

A MITA State Self Assessment project is an instance where a large amount of analysis activity can be monitored and controlled with standard project management methods and tools

No need to have a green or black belt

9/11/2013

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MITA SS-A Key Elements

9/11/2013 © 2013 CSG Government Solutions 13

COOMITA

Roadmap

Capability Matrices

Architecture Models

Vision and Transformation

Scenarios

Strategy and Plan for Achieving Objectives

Baseline Business Process and Business

Area Diagrams

Maturity LevelBehavior Definitions

Principles of an Integrated

Environment Seven Conditions and Standards

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Conducting the State Self Assessment

9/11/2013 © 2013 CSG Government Solutions 14

Medicaid Modernization

Planning

Concept of Operations

CMS Review/ApprovalProcurement Process

Business Architecture Business Capability

Matrix BA Profile

Information Architecture Information Capability

Matrix IA Profile

Technology Architecture Technical Capability

Matrix TA Profile

7 Standards and Conditions 7S&Cs Capability Matrix 7S&Cs Profile

MITA SS-A BA IA TA 7S7C

MMIS

MEDSHIX

APD CBA High

level Require-ments

Roadmap

State Enterprise Architecture Governance Security Framework Application Framework

Medicaid Enterprise Architecture HIX Integration HIE Integration Sister Agencies External Factors

RFP Scope Require

ments Models Timeline

Page 14: MESC MITA SESSION 03 - BerryDunn MITA SESSION 03 SUCCESSFUL INITIATIVES: BUILDING THE PROJECT MANAGEMENT FOUNDATION Introductions • Randy Canoy, Moderator • Renea Steele, Client

Project Management Plans

© 2013 CSG Government Solutions 159/11/2013

Monitoring and Controlling

Communication Management

Plan

ScopeManagement

Plan

CostManagement

Plan

RiskManagement

Plan

IssueManagement

Plan

ResourceManagement

Plan

Quality Management

Plan

Change Management

Plan

Requirements Management

Plan

Project Management Plan

Initiation Phase Planning Phase Execution Phase Closure Phase

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Initiation Phase

© 2013 CSG Government Solutions 16

Initiation – The project is launched, the team is convened, the overall project scope is refined, and the project tools and infrastructure are established.Major MITA SS-A Activities during this phase; Develop Charter Refine Scope Conduct Kick off meeting Create the MITA SS-A Repository

9/11/2013

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Planning Phase

© 2013 CSG Government Solutions 17

Planning – During the planning phase the PMO is established and project management plans are developed to provide project governance Major MITA SS-A activities completed during this phase;

Prepare the Comprehensive Project Management Plans

Prepare and baseline Project Schedule Develop State Goals and Objectives Prepare Training Plan

9/11/2013

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Execution Phase

© 2013 CSG Government Solutions 18

Execution – During the execution phase the PMO executes all the plans, processes and procedures defined in the PMP

Major MITA SS-A activities completed during this phase:

Conduct MITA SS-A Training Determine/Validate As-Is and To-Be

Capabilities for; • Business Architecture• Information Architecture• Technical Architecture

Evaluate Seven Conditions and Standards Produce Business Process Models, Capability

Matrices and Scorecards Prepare SS-A Package (MITA Roadmap,

Profiles, and Concept of Operation (COO)

9/11/2013

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Monitoring and Controlling

© 2013 CSG Government Solutions 19

Continuous Monitoring and Controlling -This activity occurs during all phases of the project and includes: monitoring of project resources, quality, risks and issues, schedule, costs, requirements status, and overall project status.

Major MITA SS-A activities completed during this phase include monitoring and controlling the;

Project Risks and Issues Schedule Scope Quality Costs

9/11/2013

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Closure Phase

© 2013 CSG Government Solutions 20

Closure – after completion of all project deliverables the project is closedMajor MITA SS-A activities completed during this phase include; Complete Knowledge Transfer Archival of all project artifacts Prepare Lessons Learned report

9/11/2013

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MITA SS-A Completed – Submit to CMS

9/11/2013 © 2013 CSG Government Solutions 21

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Remember

© 2013 CSG Government Solutions 22

A comprehensive Project Management Plan is Essential to completing your MITA SS-A

All MITA SS-A deliverables are created during the initiating, planning, executing, and closing phases of the project

A MITA project can be controlled with simple project management techniques – No Green or Black Belts required

9/11/2013

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Contact Information

Thank you!

Renea Steele, PMPSr. PrincipalClient [email protected]

23© 2013 CSG Government Solutions9/11/2013

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Utilizing Project Management on

MITA ProjectsTodd Meyer

State of Missouri August, 2013

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In accordance with PMBOK, identification of Stakeholders is one the first and most important processes within a project.

This holds true for a MITA Project as well.

4/4/2017© 2012 CSG Government Solutions 36

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In the same way that PMBOK provides the framework and structure for successful projects……… MITA provides the framework and guidance operating successful MMIS Programs.

4/4/2017© 2012 CSG Government Solutions 37

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4/4/2017© 2012 CSG Government Solutions 38

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BUILDING A FOUNDATION FOR SUCCESS IN WEST VIRGINIA

MITAMANAGEMENT

OFFICE

MITA MANAGEMENT

PORTAL (MMP)

COMMON MITA

FRAMEWORK

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The MITA Management Office represents a formal commitment by West Virginia to establish a centralized hub to serve as the MITA authoritative source and promotes best practices for all MITA related initiatives.

MITAMANAGEMENT

OFFICE

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The MITA Management Coordinator is responsible for:

The completion of the State Self-Assessment Report and Roadmap

Tracking of roadmap initiatives

MITAMANAGEMENT

OFFICE

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The continual update of the State Self-Assessment

Communication of updated MITA policies to the agency

Coordination with CMS and other states.

MITAMANAGEMENT

OFFICE

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The MITA Management Portal (MMP) has been developed as:

A customizable repository

A project management tracking tool and repository

MITA MANAGEMENT

PORTAL (MMP)

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A user-friendly tool that is used to assist with information gathering sessions

A secured document repository based on user roles to protect sensitive data

MITA MANAGEMENT

PORTAL (MMP)

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MITA MANAGEMENT PORTAL

MITA MANAGEMENT PORTAL

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MITA MANAGEMENT PORTAL

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West Virginia is striving to ensure current and future

program initiatives are aligned to a common MITA framework

COMMON MITA

FRAMEWORK

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Project Managers meet to discuss current and future MITA impacts

Project deadline/resource convergences

Pursue project sharing opportunities

COMMON MITA

FRAMEWORK

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Supports a lifecycle approach that a State Self-Assessment is

never completed but is an ongoing maturing process.

COMMON MITA

FRAMEWORK

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QUESTIONS AND DISCUSSION

Emily McCoy

Bureau of Medical ServicesCharleston, West Virginia

Tel: (304) 356-4889

Marie SchwartzBerryDunn

Portland, Maine 04104Tel: (207) 541-2344

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CONTACT INFORMATION Renea SteeleSr. Principal Client ExecutiveCSG Government Solutions(678) [email protected]

Todd MeyerDeputy Director, Info. System, State of Missouri, HealthNet Division(573)[email protected]

Debbie LemmonSenior Consultant Government Consulting GroupBerryDunn(681) 205.8459 [email protected]

Marie SchwartzManaging Director, Medicaid Learning Center & Leadership team BerryDunn(207) [email protected]

Emily McCoyMMIS Director , West Virginia Bureau for Medical Services (BMS)(304) [email protected]