mesa workshop arc europe industry forum 2016

MESA workshop IT/OT Convergence: people,

organization and governance

Valentijn de Leeuw Vice President

ARC Advisory Group [email protected]

AIOTI ALLIANCE FOR INTERNET OF THINGS INNOVATION

Michel Devos Independent consultant MESA EMEA Board member [email protected]

ThepowerofknowingwhatMESAKNOWS

SmartManufacturingChallenges

•  SupplyChainCollabora/on

(c)MESAInterna/onal-ARCEIF2016



•  Manufacturingcomplexity


MTSèMTO,ETO

Regula9ons

Collabora9veRobo9cs

Mechatronics

Agility

MassProduc9on-Customiza9on



•  Lackofvisibilityv Combinebusinesstransac/onaldatawithopera/onaldata

•  Lackofflexibilityv Enablethequickchangeoftheprocessestofitwithbusinessneeds

•  Lackofinteroperability&rootcauseanalysisv Createcorrela/onofreal-/medatafromclosed,proprietarysystemsandequipment



ImpactsonIT/OT

•  «BigData»v Moreandmoredatatobecollectedandstoredoverlongperiods

v Keepahighlevelofintegrityandavailabilityofdata

•  DemandonIT/OTresourcesv Escala/onofdemandforapplica/ons,resourcesandbudget

v Deploymentofapplica/onsonmobiledevices

•  IT/OTconvergencev Organiza/onalandtechnicalimplica/ons



TheDemand-DrivenManufacturingApplica9onsGap

Manufacturing2.0DD

SNM

aturity

Supp

lyNetworkDy

namism

Product/MfgComplexity

DynamicMul9TierCollabora9on

Mul9-Site(Owned)

SingleSite(Owned)

DynamicSingleSupplyChainCollabora9on

Sta9cInternalCollabora9on

MOM

LocalExecu9on

GlobalCoordina9on

12ISA

DegreeofContractMfg,RateofNPDI

ProductMix,#ofMfgStylesMTS ETO

3

Mul9-Site(Owned&Contracted)

©2010Gartner,Inc.and/oritsAffiliates.AllRightsReserved.


SmartManufacturing


OldTiersofITandOT

ERP

Enterprise Information Technology

Manufacturing Operations Technology

PLM MES

GPS

SSO

BI

SCADA EnergyMgt OEE

PLCSensors

Meters

Needforconvergence!(c)MESAInterna/onal-ARCEIF2016


NewITPlaTormsforSmartManufacturing

SmartMachinesRobots RFID

Sensors3D

Printers

WorkforceRoles

SupplierMgt

Engineering

Procurement

ToolingMgt

Opera/ons

QualityMgt

Facili/es

Accoun/ng

Services

GPSSSO BI

AppsMakePlan Source

EnergyMgt

MgtDash

Design Receive

SustainPlant

PrevMaint

DataCollect

Schedule Purchase

M2M+A2A+B2B



AlignFourDomainstoAchieveManufacturingStrategy

•  ITmustenablebusinessinachievingitsgoals

•  InsteadofmanagingITprojectsinisola/on,alwaysmanageprojectstowardsthesebusinessstrategiesandopera/onscapabili/es

•  TakeintoALLrolesinaccountALL4domainsv  Processes,Structure,People,IT

•  EachDomainincontextmustbebetakenintoaccountasitshapesthemanufacturingstrategy

©2011AtosOrigin.AllRightsReserved.



BeforeandAXerMES/MOM”BridgingtheGap”?!

Misalignment Gap



Governance:AlignIT,Opera9onsandBusiness



Organiza9onandAlignmentofCorporate&PlantPriori9es

Corporate Plant

IT

•System Integration, Infrastructure Support & Standards Compliance•Rationalize Equipment Data for Data Integrity

•Consolidates disparate plant floor systems•Minimizes shadow-IT projects & resources

MFG•Exceed Quality, Production, Waste and Cost targets

•Revenue improvementsDaily Production Schedule

AttainmentExpanded Capacity•Cost improvements

Increased labor productivityLower plant expenses•Cash generation

Reduced inventoryHigher return on assets

ManufacturingSystems

CoEGroup



CoEmembersfromAllLevels:BusinesstoShopFloor

•  Groundedinmanufacturingworkprocessrequirements

•  Integratedwithna/onalteams•  Understandingofuniquebusinessandplantfeatures

•  Distributedandcentral•  Awareofinterna/onalandna/onaltrends•  Connectedwithpartnergroups•  Skilledintargetareas



CoESystemScopeResponsibility

•  Finitecapacityscheduling(FCS)•  Manufacturingmetricsandrepor/ngSystem•  Enterprisemanufacturingintelligence(EMI)System•  Mfgopera/onsworkprocessmanagement•  Plantwarehousemanagementsystem(WMS)•  Enterpriserecipemanagementsystem•  Enterprisebatchexecu/onsystem•  Totalproduc/vemaintenanceandpredic/vemaintenancesystem•  Qualitymanagementsystem(QMS,nonconformance)•  Track&tracesystem•  SCADAandprocesscontrolsystems•  Plantinforma/onandindustrialnetworks•  Plantdatahistoriansandarchives



Organizational view of governance

• Organization § Practitioners § Support and expertise § Decision making

AssetManagementCoE&Support

ServicesServicesandSupportfunc/ons

Engineering

BU

Maintenance

Security

Enterprise/division

BusinessCommi]ee TechnicalCommi]ee

Risk&Compliance

OT

Finance,HR,..

AssetManagementInvestment

CentralSecurity

Experts&Prac99oners

Engineeringsupport

IT/OT

IT

Contractor

Engineering

IT/OT

MgtCommi]ee Board


Process view of governance

•  IT/OT Performance • Update

§ Needs and Requirements § Technical strategy § Business input

• Technical validation • Business validation

§ Negotiation § Prioritization § Performance steering § Resource availability

• Strategic plan • Execution

§ Planning § Resources assignment

TC

BC+TC

CoE

Support

StrategicPlan Monitoring

Measurement Evaluation

TechnologyStrategyApproval

Priori/za/onPlanningResources

Priori/za/onPlanningResourcesPolicy

BU

Update IT/OT strategy

Short term planning

Exper/seBestPrac/cesRiskassessment

Performance Management

CorporatePlanandobjec/vesBusinessneedsneeds

Clients Society Legislation

Requirements Management

StrategicPlanProposal

Performance

ShortTermPlan

PolicyProposal

Policy

Collection Business Needs

Support

Experts Practitioners

BU project Implementation

processes

Systems

Assets Finance Investment planning


NOTES


Workshop discussion notes

• Supply chain integration § Regarding Manufacturing of goods and materials § Important aspect of competitiveness to have complex supply chain

networks especially across regions § End-to-End traceability (across supply chain networks)

• Increasing needs for flexibility, ability, complexity § Also keep it simple when possible (and use analytics and optimization to

damp supply chain volatility) • Need for data warehouse of manufacturing information (time series

data plus events for context) plus OEE, plus quality plus … § Virtual versus distributed:

•  Trend in direction of a slingle DW to unload sites and ensure data backup •  The art is to select and clean while extracting and fuel the DW with

information as opposed to data § kjhgfdsOpportunities: short term: reporting and historical analytics § Opportunities forward looking: predictive and prescriptive analytics


Workshop meeting notes

• People factor § Focus or intent can block people to see/hear each other’s statements § Once back to factual, people need to agree on common dictionary,

possibly in different languages • Googling production data

§ The information is not about objects but patterns. More difficult to find § Historians are not built for searches

• Governance § Aligning IT/business at corporate/stategic and plant/BU-tactiacl levels § Because of agility requirements, make sure the update frequence is

sufficent and/or the authority to make decisions at local level is sufficent, and a mechanism for reconciliation with agreed plans exist.