meridian infosolution (p) ltd company profile
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MERIDIAN INFOSOLUTION (P) LTD
Company Profile
COMPANY REGISTRATION
• CIN (Corporate Identity Number): U72200GJ2012PTC069807
• DIN (Director Identification Number): 05211378
MANAGEMENT TEAM
• Hitendrasinh Zala - Director• Shankar Chaudhary – Process Head• Sweta Chaudhary – Head HR
MISSION & VISION
• Mission: The ultimate goal of Meridian Infosolution is to have its own identity in the BPO industry as a most trusted service provider in all aspects and a one stop solution for high quality
• Vision: Be Flexible to meet client’s business style and to build trust based relationship
CODE OF CONDUCT
• It is our policy not to disclose any information about our clients to any other person or organizations. The information we received will be used only for which our client provided to us
SERVICES
• B2B (UK Utility Campaign) One year of experience in running own center 4 years of experience in working for the process
Worked With: EON British Gas Opus Energy EDF N-Power Scottish Power Dual Energy Haven Power
SERVICES
• B2B & B2C (UK Telecommunication) 6 Months of experience in working for the
process Worked With:
Talk Talk (UK TV, Broadband & Phone)
INFRASTRUCTURE
• Available Office space: 1200 SQ Feet• No of Computers: 25 (Can be increased
as per client’s requirements) • Hours of backup: 8500 VA – 1200 Min• LAN:
Available YMS Lease Line Of 4 MBPS Also Fiber Optic LAN up to 1 GBPS and
Dedicated 1:1 Business Connectivity
PROCESSES
• UK Utility Start To End SALE with acquisition
Acquisition Renewal
INTERNET CONNECTIVITY
• Reliance Lease Line – 4 Mbps• Fiber Optic LAN up to 1 GBPS and
Dedicated 1:1 Business Connectivity
CONFIGURATIONS
• Agent Desk Configurations: PD 1.6 GHz with ASUS MOTHER BOARD,
80 GB HDD, 1 GB RAM• Server Configurations:
PD 925 3.0 GHz / 2BG DDR2-667 / 2 X 250GB SATA HDDs / RAID 1 / Gigabit LAN / (DR-TSP4)
CALL FLOW
• ACD• IVR• Routing• Queues• Agent
ADDRESS & CONTACT DETAILS
• Address: 6, Jamuna Apartment, Opp, Mayekar Wadi, Virat Nagar, Virar (W) Mumbai – 401 303
Contact: Mob: 9049998808 & 9172717356
E-mail: [email protected]
TECHNOLOGY INFORMATION
• Bandwitch• Dialer• Server• Power Back Up
HIERARCHY
ONLINE PRESENCE
• Facebook: https://www.facebook.com/MeridianInfosolutionpLtd
• Website: • www.meridianinfosolution.com