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  • The MILOS system supports

    dynamic coordination of

    distributed software

    development teams by

    integrating project planning

    and workflow technologies over

    the Internet. The three-tiered

    Java architecture enables plan

    refinements to be made on the

    fly, and a change management

    component automatically

    creates traceability relationships

    between project entities.

    O ne strategy for reducing time-to-market in software developmentis to deploy globally dispersed teams in concurrent work. Thisdistributed development process requires flexible coordinationand control to channel the work into a single, consistent system release.Several technologies have been developed to support distributed develop-ment. With project planning technology, managers can focus on schedul-ing and resource balancing issues using tools such as Microsofts MS Pro-ject. These tools offer limited team support, however, because they cannotdescribe information flows. Nor do planning tools usually support coor-dination and routing of information to team members.

    On the other hand, workflow systems and software process enactment(that is, execution or interpretation) engines are two technologies that dosupport process execution. Workflow systems, frequently used to automatebusiness processes, route information between team members. Such sys-tems are not readily adapted to the software development domain, howev-er, because they usually lack planning support or do not support on-the-fly changes. Software process enactment engines provide more flexibilityand a tighter integration with software engineering tools, but usually requirespecialized training in the modeling approach.

    Yet another technology is project spaces, which apply Internet tech-nologies to provide Web server access to project documents such as require-ments, designs, and source code. Project spaces are passive, which forcessoftware development teams to obtain information on their own behalf.

    The active process support tool we describe in this article is MILOS,which stands for Minimally Invasive Long-term Organizational Support.MILOS is being developed as part of an ongoing joint project of the Soft-ware Process Support Group at the University of Calgary and the Artifi-cial Intelligence Group at the University of Kaiserslautern. So far, the toolhas been used in case studies for our own development process.

    65IEEE INTERNET COMPUTING 1089-7801/ 00/$10.00 2000 IEEE h t tp :// in te rne t/ MAY JUNE 2000




    Merging Project Planning andWeb-Enabled DynamicWorkflow TechnologiesFRANK MAURERUniversity of CalgaryBARBARA DELLENFraunhofer Institute for Experimental Software EngineeringFAWSY BENDECK, SIGRID GOLDMANN, HARALD HOLZ, BORIS KTTING, AND MARTIN SCHAAFUniversity of Kaiserslautern

  • I N T E R N E T - B A S E D W O R K F L O W

    66 MAY JUNE 2000 h t tp :// in te rne t/ IEEE INTERNET COMPUTING

    WORKFLOW SUPPORTCONCEPTSOur approach is designed for highly dynamicdomains in which the project tasks to be executedcannot be completely defined before the projectstarts. Also, the set of tasks in such a domainchanges during project execution.

    MILOS combines the active process guidance ofworkflow approaches with the flexibility and infor-mation access of project spaces. MILOS thus sup-ports software development team members by pro-viding to-do lists that let developers accesstask-related documents and background informa-tion; by automating information flow betweenteam members; and by automatically launching theright tools for individual tasks.

    MILOS gives project planners the flexibility to

    make on-the-fly changes. First, its workflow engineallows modifications to the process definition whileexecuting it; the modifications are initiated by theplan changes made by the projects planners. Sec-ond, and more important, the system has a built-in change management component to handle theeffects of process changes, which prevents projectinconsistencies that easily occur when team mem-bers are geographically dispersed.

    Instead of managers having to learn a processmodeling language, MILOS follows an evolution-ary approach by extending Microsofts MS Projectwith the means to describe information flow, as weexplain later. A team can adapt the level of activeprocess support to the projects current needs. Thesupport can start from basic to-do lists, expand totask descriptions enriched with project-document

    Our work relates to research in software process modelingapproaches, workflow management systems, and tradi-tional project management approaches. For example,EPOS1 and SPADE2 provide process evolution support. Incontrast to MILOS, these systems do not support changenotifications very well, so system users cannot express inter-est in certain changes.

    OzWeb3 focuses on the Web as an artifact repository. Ituses a rule-based process modeling language and aprocess engine featuring forward and backward chaining.OzWeb has no notification support for planners.

    Serendipity4 lets team members express interest in cer-tain changes in the form of event-condition-action rules orfilters. Unfortunately, change rules can be specified only onthe instance level; furthermore, the approach does not dis-cuss how to handle project plan changes.

    Endeavors, an open, distributed, extensible process exe-cution environment,5 is designed to improve coordination andmanagerial control of development teams. Endeavors sup-ports dynamic process changes over configurable enactmentmodels and an event monitoring structure and integrated sup-port for communication between participants. Nevertheless,it provides only weak support for notification and replanning.

    Workflow management systems have been successfullyused in business applications (for general information onthe industry, see the Workflow Management Coalition homepage at Staffware (, Teamware Flow (, andFlowMark ( vendors with systems having features somewhat sim-

    ilar to those of the MILOS systemare not integrated withproject planning tools, however. They lack the flexibility tointerleave planning and execution, and support only aweak form of on-the-fly process changes that has not beenwell integrated with change management and notificationfacilities.

    Project management support systems integrated with theInternet include Microsofts MS Project, MesaVista(, Platinum Process Continuum(,and iTeamWork ( Althoughspecific subsets of the functionality that MILOS offers canbe found in MesaVista or Process Continuum, a mainadvantage of our approach lies in the cohesive frameworkachieved by technique integration.

    The Process Link project ( at Stanford University follows a dependencymanagement approach similar to MILOS: The Redux designmodel6 states that goals, for which decisions can be made,guide the artifact design activity. Between those decisions,dependencies can be stated that enable Redux to automat-ically notify users of changes. Furthermore, Redux canachieve pareto optimality by notifying the user when con-straints are relaxed, and can reject a suboptimal solutionin favor of a better one.

    In the Procura approach,7,8 the model supports concur-rent design, planning, and plan enactment in highlydynamic domains such as mechanical and civil engineer-ing applications. MILOS, on the other hand, adds specificprocess and product models to increase the number of auto-matically generated dependencies.

    Related Work

  • M I L O S

    67IEEE INTERNET COMPUTING h t tp :// in te rne t/ MAY JUNE 2000

    references, and culminate in full-fledged documentrouting from producers to consumers, includingtailored change notifications.

    The integration of project planning and work-flow support gives software development teams aneasy improvement path from current practice (aloose coupling between planning and execution) tomore active support (generating to-do lists, updat-ing them, and making notifications in case of devi-ations or inconsistencies). MILOS achieves thisintegration by supporting MS Project as a planninginterface for our flexible workflow engine.

    Similarly, software developers prefer to use theirown favorite tools to edit their products. When auser selects a requirements document to work on,MILOS will, for example, automatically launchMicrosofts MS Word. When a user selects Java

    code to work on, MILOS will automatically launchIBMs VisualAge for Java.

    To implement these concepts in a distributedenvironment, users download appropriate plansand products from the server over the Internet andupload them after task completion. Remote accessis transparent to users.

    Process Models and Project Plans To provide tool support for software developmentprocesses, MILOS requires explicit process defini-tion as the process evolves. To define processes gen-erally, a modeling language specifies different facetsof software development such as processes, prod-ucts and product flow, and resources.

    Based on a model of a companys general softwaredevelopment process, a project can be planned.(Planners can create plans from scratch, but theymight find it convenient to choose already definedtask sequences, including information flows, froma process model library.) While a process model rep-resents development processes and contains neithertiming nor resource allocation information, a projectplan must specify exactly who must do what andwhen. We chose MS Project because most softwareproject managers are fa


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