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Page 1: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

1

Page 2: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Merge trailer video

Page 3: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

What’s NOT changing is just as important as what

is.

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The brain hasn’t changed in over c.100,000 years

FACEBOOK

14 years ago to the present

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Brands still need to be built the same way

Market Orientation

Strategy

Tactics

Page 6: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Building a company around staff & customers is vital

Page 7: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Relationships matter

Page 8: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

You can’t stop evolution

Page 9: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

What’s NOT changing is often more important that what is.

We must though be

aware, open, and ready

to play in the new

world.

Page 10: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

F technology continues to improve exponentially

AND businesses, companies, brands need to

be part of that

THEN Humans and Machines will likely Merge

Page 11: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Brands fund

technological

change

Tech change

creates

behaviour

change

Behaviour

change forces

brands to

connect with

customers in

new ways

Brands

advertise with

new media

Page 12: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

You are alive today because your ancestorsmastered THREE disciplines

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Energy Capture

Fire & Food

Evolution via competition

& co-operation

Fighting & Friendship Facts & Fictions

Extracting meaning from

information

Enabled by…

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TOOLSand their application, which we call

technology

Page 15: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Technology allows ever-more sophisticated extension of the human body

Page 16: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

–R

ay K

urz

we

il

Dir

ect

or

of

En

gin

ee

rin

g a

tG

oo

gle

It is not the case that we will

experience 100 years of

progress in the 21st century,

rather, we will witness on

the order of

20 000 years of progress.

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Here’s what that looks like

2005 2014 2018

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Machine Learning

is here99.5% of

data goes

unused.

But now….

5 exabytes of

data every 2

days

Page 19: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

And when Machine

Learning is added to

tools and technology

like this...

...they

BECOME

our bodies

Page 20: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Pro

fess

or

Joh

n C

ulk

in

We become what we

behold. We shape our

tools and THEN OUR

TOOLS SHAPE US

Page 21: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

STAGE V:Elevating.

2030-2050.

STAGE IV:Anticipating. 2020-

2035

STAGE III:Extracting.

2010-2025

STAGE II:Organising.

1990-2015.

STAGE I:Surfacing.

1950-1995

YOU ARE HERE:

Page 22: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

From

Extracting Phase

9 TECHNOLOGIES

…that you’ll want to be part of

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2323

1. CHATBOTS

2. MESSENGER CONCIERGE

4. NEXT-GEN VPA

3. AMBIENT AI

MERGING SPEECH & AUDIO | Technologies that copy and learn from humans via their understanding of speech and audio

Tech that sits ALONGSIDE us. Tech that INTERACTS with us.

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1.CHATBOTS

Google I/O 17STAGE III:

Extracting 2010-2025

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2. MESSENGER CONCIERGE

Google I/O 17STAGE III:

Extracting 2010-2025

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3. NEXT GEN VPA

Google I/O 17STAGE III:

Extracting 2010-2025

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The consumer funnel has hardly changed in 100 years

1898 AIDA Consumer Funnel

2018 typical Consumer Funnel

AWARENESS

INTEREST

DESIRE

ACTION

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A balanced view

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4. AMBIENT AI

FBF8 2017STAGE III:

Extracting 2010-2025

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MERGING MOVEMENT & TOUCH | Technologies that copy and learn from humans via their

understanding of physiology and movement

Tech that INTEGRATES with us. Tech that MOVES INSIDE US.

5. NEXT-WAVE WEARABLES

6. HEARABLES

Page 31: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Smart-rings

1. Unlock (phones, laptops, doors etc.)

2. Biodata (hydration and glucose levels)

3. Notifications (rolling screens)

4. Gesture control (hand pointing/writing)

5. Touch-alerts (nudges, panic alarms etc.)

6. Next: embedded microphone

5. NEXT-WAVE WEARABLES

FBF8 2017STAGE III:

Extracting 2010-2025

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Google I/O 17STAGE III:

Extracting 2010-2025

6. HEARABLES

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3333

7. INTELLIGENT LAYERS

9. VIRTUAL REALITY

8. MIXED REALITY

MERGING SIGHT & VISION | Technologies that copy and learn from humans via their

understanding of sight and sensorial inputs.

Tech that delivers IMMERSIONS. We MOVE INSIDE TECH.

Page 34: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Google I/O 17STAGE III:

Extracting 2010-2025

7. INTELLIGENT LAYERS

Page 35: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Google I/O 17STAGE III:

Extracting 2010-2025

8. MIXED

REALITY

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Google I/O 17STAGE III:

Extracting 2010-2025

9. VR WEB

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STAGE V:

Elevating. 2030-2050.

Artificial General Intelligence,

Nano-tech, Bio-Tech and

Quantum Computing lead

to humanity and technology

becoming indistinguishable.

STAGE IV:

Anticipating. 2020-2035.

Deep learning AI leads

to technologies that anticipate

our needs

and interests, and start

to make decisions for us.

The Merge is complete. Humanity evolves.

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Google I/O 17STAGE III:

Extracting 2010-2025

MOVING INTO STAGE V

Page 39: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

We know Merge is daunting

So there are 3 things you need to do

Page 40: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Brands must discern a reason for innovating using Merge tech. What is their ultimate aim?

Innovation is not just new stuff.

1. Know WHY youare innovating

Page 41: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Innovate to adapt Innovate to prepareInnovate to solve

ACTION: Define your reason for innovating.

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What data do you possess - or could you gather – that could inform an innovative experience?

What meaning could you extract and repurpose to turn data insight into a digital experience?

2. Know WHAT experience you want to create

Page 43: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

ACTION: Get a knowledge management strategy.

Build

data-layers

Create a data

strategy

Knowledge

management

Page 44: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

No matter how complex, every Merge tech has an ENTRY POINT

…and a stretch goal

…and a moonshot

3. Know HOW to Innovate

AI VR AR

Page 45: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Start small, experiment and build capability

ENTRY POINT STRETCH GOAL MOONSHOT

BASIC CHATBOT

Whatsapp Bot

VOICE INTERACTION

Branded Alexa Skills

SENTIENT AI

Branded AI personality

BASIC VR

360 Video

PROGRESSIVE VR

Deeper immersive experiences

IMMERSIVE VR

VR Web & branded virtual worlds

BASIC AR

Branded overlays

PROGRESSIVE AR

Intelligent info-layers

IMMERSIVE MIXED REALITY

Combine real and digital worlds

Page 46: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

ACTION: Create an Innovation Roadmap.

To plan the progressive scaling of Merge tech

into your brand activity.

Page 47: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

The best algorithm of all is

humanism

Page 48: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Ste

ve

Jo

bs

Technology is nothing. What's

important is that you have a

faith in people, that they're

basically good and smart, and if

you give them tools, they'll do

wonderful things with them

Page 49: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Ste

ph

en

Ha

wkin

g

Be brave, be curious, be

determined, overcome the odds.

It can be done

Page 50: Merge trailer video...2. Biodata (hydration and glucose levels) 3. Notifications (rolling screens) 4. Gesture control (hand pointing/writing) 5. Touch-alerts (nudges, panic alarms

Thanks