mentoring at sodexo
DESCRIPTION
Mentoring at Sodexo. Background Sodexo USA ‘Spirit of Mentoring’ Sodexo Europe ‘Reciprocal Mentoring’ Testimonials. Agenda. Sodexo’s global footprint. Wor ldwide Lead er in Food and Facilities Management Services & Service Vouchers and Cards - PowerPoint PPT PresentationTRANSCRIPT
www.sodexo.com
Mentoring at Sodexo
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Agenda
1. Background
2. Sodexo USA ‘Spirit of Mentoring’
3. Sodexo Europe ‘Reciprocal Mentoring’
4. Testimonials
page 3
North America$7.7 (€5.7) Revenue120,000 EmployeesCorporate ServicesDefenseEducationHealth CareLeisureRemote SitesSeniors
Latin AmericaHealth CareRemote SitesService Vouchers and Cards
AfricaAsian Pacific Corporate ServicesDefenseEducationHealth CareLeisureRemote SitesService Vouchers and Cards
ContinentalEurope $6.0 (€4.6) Revenue90,705 EmployeesCorporate ServicesCorrectionsDefenseEducationHealth CareLeisureRemote SitesSeniorsService Vouchers and Cards
UK / Ireland $1.9 (€1.4) Revenue42,972 EmployeesCorporate ServicesCorrectionsEducationHealth CareLeisureRemote SitesService Vouchers and Cards
Worldwide Leader in Food and Facilities Management Services & Service Vouchers and Cards
33,900 sites in 80 countries
Total Revenue in Billions $19 (€14.7)
380,000 Employees Worldwide
Sodexo’s global footprint
Africa, Asia, Pacific, Latin America$2.5 (€1.9)89,461 Employees
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General Definition of Mentoring
Mentoring is a private relationship between two or more individuals. The relationship is based on a mutual desire to share knowledge and experience for learning, and development toward an organizational objective.
Mentor Mentee
Experience
Perspective Commitment Commitment
GoalOrientation
Self Accountability
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Different Kinds of Mentoring
Traditional mentoring
Reverse mentoring
Peer mentoring
Buddy mentoring
E-mentoring
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Mentoring Can Serve Different Goals
Professional and personal development
Gender balance in management
Cultural awareness, e.g. race, gender, generations, etc.
Knowledge transfer between generations
Integration after acquisitionIMPORTANT FOR EACH OF US TO HAVE MULTIPLE MENTORS FOR CAREER SUCCESS AND MUST MENTOR OTHERS
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Mentoring Benefits
Mentor
Improve leadership effectiveness Develop potential successors Increase awareness of personal biases Enhance current network at all levels
Mentee
Improve performance and develop skills Build, expand relationships / networks Gain sounding board for new ideas Receive constructive feedback
Organization
Improves strategic succession planning initiatives Builds bench strength of the organization Promotes inclusive diversity management practices Improves employee morale and retention
44% of CEOs listed mentoring programs as one of the most effective strategies they would use to enhance women’s advancement to senior management
77% of business women said they had a mentor. Of the 23% without mentors, most felt that they would have advanced more quickly if they had a mentor
Some of the important lessons learned through mentoring: getting ahead, understanding and adapting one’s style, becoming known for your work, networking, building conduits to top leadership
Being Mentored Can Be Key To Women’s Advancement
Source: Catalyst
Source: Catalyst
Source: Women, Mentors and Success
Sheila Wellington
Triple Creek Associates Research
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Agenda
1. Background
2. Sodexo USA ‘Spirit of Mentoring’
3. Sodexo Europe ‘Reciprocal Mentoring’
4. Testimonials
page 11
Sodexo USA “Spirit of Mentoring” Programs
BRIDGE PEER2PEER IMPACT Structure Informal Informal Formal / structured
100 partnerships p/year
Target Audience
ManagersProfessionals
ManagersProfessionalsNetwork Group members
ManagersProfessionals“High Contribution” Employees
Matching Via web platform Mentee driven orMatching through Mentoring Champion
3rd party matching Cross-divisional Cross-cultural
Enrollment Period
Ongoing Ongoing Summer monthsAnnual Launch - early calendar year
Diversity and InclusionIMPACT 2011 Partnerships
94% - Cross-Divisional Partnerships● “… allowed me to meet and share with managers from
different divisions, regions and at different levels of the organization.”
● “… know more about Sodexo and what it is all about.”● “…translated into varied experiences and thoughts to
improve our customer’s programs.” 74% - Cross-Cultural Partnerships
● “In an interracial mentoring relationship, I was able to realize some the barriers that were self-imposed due to racial differences.”
● “Enlightened me and allowed me to learn about diversity in a safe environment.”
Spirit of Mentoring – IMPACT ROI Study : 2009Benefit Examples Summarized
13
IMPACT 2009 Return = 1:2
Spirit of Mentoring – IMPACT ROI Study: 2009Top 3 Intangible Benefits – Mentee/Mentor
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Agenda
1. Background
2. Sodexo USA ‘Spirit of Mentoring’
3. Sodexo Europe ‘Reciprocal Mentoring’
4. Testimonials
page 16
The Ambition
A great chance to developthe organization and its capabilities
Create ‘female bench strength’
Provide high potential women with a development opportunities
Enhance confidence, engagement and retention of senior women
Raise senior team awareness about the career issues women face
Leverage mentoring as vehicle to remove barriers & support career progression for women
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What is Reciprocal Mentoring?
Executive Committee Leader
Gives
Perspectives, experience Advice to support careerRules for success
Gets
‘Invisible barriers’Ideas for improvementOpportunity for change
Mentoring Partner
Gives
Career insightsChallenges facedPerception of culture
Gets
Sounding boardSelf-confidenceOpportunity for change
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Agenda
1. Background
2. Sodexo USA ‘Spirit of Mentoring’
3. Sodexo Europe ‘Reciprocal Mentoring’
4. Testimonials
page 19
Mentee Testimonials
“…allowed me to increase my self confidence, thereby allowing me to feel more bonded with Sodexo and effectively manage
both challenges and changes.”
“I have become a whole human being and able to see how harnessing the
power of humanity will be my management style
going forward.”
“My mentor has helped me broaden my network…
present my business and get introduced to
Corporate Directors. ”
“We began talking about strategic developments… we’re now talking about work-life balance and what I
want to do next.”
“My mentor challenges or confirms ideas
and actions I’m taking.
I’m now going to introduce some ideas
about women advancement”“I learned to look at the business
from my client’s perspective with an improved understanding of what is
important to them and their success.”
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Mentor Testimonials
“I decided to start a buddy mentoring program for my new
team members.”
“The mentoring experience opened my eyes to consider women for every operational
position, even in most challenging environments.”
“I am better aware of how I should plan business meetings, so that everyone get fair chance
and time to present. »
“My Mentee gave me fresh new perspectives. By assisting her… it made me think about my leadership style and how I could be more effective with
my team.”
“I learned to
understand and be okay with
different personality
styles and more patiently
collaborate without making assumptions."
“It connects you more to the
organization and its family as you
build relationships with your partners…
you fully understand the
broadness of our company, its
challenges and the great people that work with
us.”
“It takes time to get going, get to know each other, build trust . I
hope to continue to build my own awareness about gender
diversity.”
Spirit of Mentoring Videocreate hyperlink - http://www.youtube.com/user/SodexoCareers#p/u/7/erzd6Ow9aq8