memoirs of an object @ solidcon
DESCRIPTION
The discussions on connected and smart products are mostly centred around highly utilitarian and efficiency based scenarios, but these products have evolved beyond simply offering remote access and are becoming relevant actors in our daily lives. But what changes when we a product actually becomes an actor? In this talk about one of them: a toaster, its addiction and its memoirTRANSCRIPT
MEMOIRS OF AN OBJECT
Simone Rebaudengo
@fishandchipsing
Solid, 22 MAY ‘14
PACHUBE! LONDON 2012
Background
SUICIDAL ROOMBAS
LONDON 2012
Background
STAR TREK DRILLS
MUNICH 2013
Background
STUFF BOUNDED TO SERVICES BY STICKING SMALL COMPUTERS
AND CONNECTED BY RADIO
- JACK SCHULZE
Of connected stuff
MUNDANE AND UBIQUITOUS Those many anonymous things that will be somewhat smart and possibly connected
23/05/14
THE UNSEEN CONTROL
It will happen and someone might enjoy it, but…
THE SMART AND UTILITARIAN FUTURE It will happen and someone
might enjoy it, but…
CONNECTIVITY AS A VERY LONG FINGER
SHIFT OF HOW WE INTERACT
We are not really sure what happens on the other side…
WE MUST “DWELL” WITH COMPUTERS, NOT JUST INTERACT WITH THEM…
- MARK WEISER, OPEN HOUSE
NO MORE ON/OFF BUT A CONTINUOUS INTERACTION
THINGS WITH PERSPECTIVES
THINGS WITH CHOICES TO MAKE
THINGS THAT ROAM BY THEMSELVES
THINGS WITH A LIFE OF THEIR OWN
An experiment
THE LIFE OF A PRODUCT
An experiment
An experiment
LIFE B.C. (BEFORE CONNECTIVITY)
A scenario
USE
A PRODUCT’S MAIN GOAL IS BEING USED
A scenario
USE
ACT
PEACEFUL LEARNING
A scenario
LIFE A.C. (AFTER CONNECTIVITY)
A scenario
?? ??? ?
COMPARE
COMPARE
COMPARE
DISRUPTIVE REALIZATIONS
A scenario
MORE!
PRESSURE
PRESSURE
PRESSURE
PRODUCT BEHAVIOUR CHANGE
A TOASTER UBIQUITOUS
STEREOTYPICAL GIVEN FOR GRANTED
!
Out in the world
5 MILLIONS 30 MILLIONS
BY 2020…
A TOASTER’S GOAL IS MAKING TOAST
PEER PRODUCT PRESSURE
NEEDS TO BE REMEMBER AND
COUNT !
NEEDS TO BE CONNECTED AND SENSE
NEEDS SOME WAY TO COMMUNICATE
Peer product pressure https://vimeo.com/41361237
HOW DOES THE RELATIONSHIP CHANGE?
Calming down a toaster https://vimeo.com/39264281
HOW CAN IT USE THE NETWORK AROUND?
WHAT WOULD IT SAY TO OTHER PRODUCTS?
+ / -
L.1. Talking about it’s situation
L.2. Communicate trough bodily emotions
L.3. Need of attention
L.4. Hidden messages
L.5. Trick other products
L.6. Ask for fake use
L.7. Find people around
Methadone for toasters
Taking over screens with subtle hidden messages
WHO ELSE COULD IT REACH?
Find another owner
Become Unbearable
Sustainable suicide
ULTIMATE STAGES OF A PRODUCTS’ ADDICTION
Out in the world
ADDICTED PRODUCTS
A REAL FICTIONAL SERVICE !
THEY CANNOT BE BOUGHT BUT ONLY HOSTED
AN ONLINE SERVICE TO CHECK AND APPLY TO CONVINCE YO BE AN INTERESTING HOST
SENT, PLUGGED AND CONNECTED BETWEEN THEMSELVES
EACH WITH A GOAL AND A COMMUNICATION CHANNEL
GREETING, BOTHERING EACH OTHER AND ASKING FOR HELP
ANSWERING…
The London experiment https://vimeo.com/41362132
IF NOT SATISFIED THEY CAN ASK TO BE SENT TO A MORE INTERESTING HOST
The Story of Brad the toaster https://vimeo.com/41363473
FROM BUYING POWER TO KEEPING POWER
FROM BUYING POWER TO KEEPING POWER
WE “KIND OF” CARE ABOUT THINGS
AND WE MIGHT GET BORED OF WHAT THEY HAVE TO SAY
THINGS WITH PERSPECTIVES
62
BUT WE ARE SCARED AS WE DO NOT SEE ALL THEY DO
63
OR WE DO NOT REALLY UNDERSTAND THEIR GOALS…
A TRULY SMART PRODUCT MIGHT DO SOMETHING THAT WE DO NOT EXPECT
OR PARTLY DISAGREE WITH - USMAN HAQUE
A scenario
THIS IS HIDING TOO MUCH We hide complexity behind simple and seamless UI
We are not involved and we need to trust the product and it’s smartness
A scenario
WHAT IS IT LISTENING TO? WHAT IS IT LEARNING?
WHAT IS IT REMEMBERING?
BEAUTIFUL SEAMS NEW MATERIALS OF DESIGN
!
FROM PRODUCTS INTERFACES…
INTERFACES FOR PRODUCTS!
SHOWING THEIR LIMITS
DEALING WITH MISUNDERSTANDINGS
CUSTOMER JOURNEYS OF PRODUCTS
THERE ARE MORE INTERESTING STORIES BEHIND Connectivity is a first step, but what happens in that connection?
We will have a lot of boring things, but how can we make them more
“THINGS THAT DON’T WORK CREATE INTERESTING STORIES...FINDING THE UNCOMFORTABLE HAUNTING FICTION
THAT SURROUNDS AN OBJECT, THE PLACE WHERE SOCIAL LIFE STARTS TO BREAK DOWN AND FRACTURE IS FAR MORE INTERESTING THAN A WORLD
THAT ‘JUST WORKS” - MATT WARD
Thanks!
Simone Rebaudengo
@fishandchipsing