Membership Newsletter Winter 2012

Roger and John’s Farewell New Behcet Clinic

MidlandMetropolitan

Hospital

CQC

For the latest news and updates, follow us on Twitter: @swbhnhsFor live updates from Trust Board meetings, follow: @JessamyKinghorn

Dear members,Contents Newsletter Winter 2012

Richard SamudaChairman

Spotlight on A&E 4Foundation Trust Application Update 4

Trust appoints three new non-execs 7

Midwife-led units lead the way 6

Goodbye from John 5

Chancellor’s statement is good news for Midland Metropolitan Hospital 3

New Service for heart patients in Sandwell 10New Behcets clinic 10

Stroke Reconfiguration 9Hello from fundraising 9

The last few months have been very busy. Three new Non Executive Directors have joined the Trust’s Board and we say goodbye this month to two Board Directors who have been here since the Trust was formed – Vice Chair Roger Trotman and Chief Executive John Adler. They have both made very significant contributions to the Trust and will be much missed. I am sure many of you will have met them and know you will join me in wishing them all the best.

We were delighted to see our plans for the Midland Metropolitan Hospital come one step closer with the Chancellor’s announcement of the scheme as a prime candidate for the new replacement for PFI. This is excellent news for people living in Sandwell and western Birmingham as it would enable us to improve health outcomes for the most seriously ill patients and treat others closer to where they live.

CQC inspectors made an unannounced visit to both our emergency departments, assessing our services against seven of their quality standards. Five standards were found to be compliant and two had only minor concerns – relating primarily to governance processes and not the quality of patient care. Inspectors found plenty of examples of good practice which was very reassuring.

Whilst the quality of care in A&E has been improving, we have been under immense pressure in A&E which has led to a drop in our performance on the 4 hour A&E target. We are doing everything we can to reduce waiting times in A&E whilst maintaining high quality standards and hope to have turned the corner. Last month the Board agreed to invest more than £2m extra in A&E including 6 new consultants and 21 more nurses.

Finally, I have had the pleasure of meeting many of our Trust members at the AGM, our priorities event and a meeting for those interested in becoming Governors. The involvement of patients and local people in the Trust is absolutely crucial to the type of organisation we want to be and I look forward to meeting many more of you at some of the activities we are planning over the next twelve months.

Yours sincerely

Inspectors put emergency care under the microscope 8

New nightwear covers patients modesty 11

Calendar of Events 12 - 15

Chancellor’s statement is good news for Midland Metropolitan Hospital

Chancellor George Osborne describes new hospital as a “prime candidate for the new PF2.”

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The Chancellor’s Autumn Statement this month made reference to the work we are doing with the Department of Health to assess how our plans for the Midland Metropolitan Hospital in Smethwick can be progressed under the new alternative to PFI.

In his Statement, he introduced ‘PF2’ as the replacement to PFI following an extensive review of the Private Finance Initiative.

Responding to a question from James Morris, MP for Halesowen and Rowley Regis, the Chancellor, George Osborne said; “We have identified the hospital in Sandwell as a prime candidate for the new PF2.

“I know that it will help improve facilities for the many people my honorable friend represents. It is a very good project and I hope that we will be able to proceed with it.”

The highlighting of our new hospital scheme in his Statement is a positive sign of the support there is for the Midland Metropolitan Hospital concept (and associated Right Care Right Here programme) locally, regionally and nationally.

The new hospital, which was the only NHS scheme mentioned in the Autumn statement, will be a 670 bed facility providing the full range of emergency and complex services, including full A&E, Maternity, Intensive Care and Paediatrics. Outpatient clinics, Diagnostics (e.g. X-ray) and Day Surgery will also continue to be provided on the Sandwell and City Hospital sites.

We now need to fully understand the impact of the new ‘PF2’ finance model on our plans and will immediately begin that work to make progress as

soon as possible.

This brings us one step closer to achieving our goal of providing the highest quality healthcare from 21st century facilities for people living in Sandwell and western Birmingham.

We anticipate that it will take six months to refresh our plans in the light of the latest developments. Following approval procedures, the procurement, building and commissioning phases of the scheme will then take up to 5 years to complete.

The Midland Metropolitan Hospital development at Grove Lane will create a significant number of jobs and play a key part in the regeneration of Smethwick, West Bromwich and western Birmingham. The Trust owns all the land it needs at Grove Lane to build the hospital and we intend to start, primarily for safety reasons, controlled demolition on some vacant plots later this month.

Spotlight on A&E

Our accident and emergency departments have been under the spotlight over the last year as the Trust Board has determined there is more we can do to improve the quality and safety of patient care. Improvements to quality and safety have been acknowledged by independent reviews.

In the last few months, there has been a lot of pressure on our A&E services, with longer than expected waits for patients who need admitting to hospital while we find an appropriate available bed.

Despite reductions in the length of time patients stay in hospital, and the opening of extra beds over the winter, our hospitals have been under immense pressure and we have struggled to achieve our four hour A&E target.

Last month the Trust Board agreed to invest more than £2m extra into A&E, to appoint 6 new consultants, 4 new junior doctors, and 21 extra nurses. Administrative support is also being funded to ensure the doctors and nurses spend as much of their time as possible with patients, not with paperwork.

Acting Head of Nursing Andrew Ferguson said he was ‘optimistic’ about being able to recruit to new nursing posts, despite difficulties recruiting to consultant vacancies across the country.

The investment comes on top of £1m additional investment in A&E last year and indicates the Board’s commitment to ensuring a first class A&E service for patients in Birmingham and Sandwell.

We are continuing to make preparations for our NHS Foundation Trust application, including reviewing our governance structures and ensuring our quality, performance, finances, and processes are in a strong position. Overall, we are well placed for a successful application, with an almost completely green performance rating. The area we need to do a bit more work on is our performance on A&E targets, which has been particularly challenging recently. Given the conclusion of the PFI review, we need to look at its implications on our future plans and on the business plan we submit as part of our application. We are in discussions with the Strategic Health Authority about the timing of our application given the latest positive development.

Foundation Trust application update

Anthony Brown, Senior Charge Nurse, and Andy Ferguson, Assistant Head of Nursing for A&E, in discussion over a patient’s care at City A&E Deepartment.

Goodbye from John...

Dear members,

It is with a deal of sadness that I will be leaving the Trust at the end of 2012 to take up a new position as Chief Executive of University Hospitals of Leicester NHS Trust.

The last ten years have not been without their challenges, but I am incredibly proud of what we have achieved since the Trust was formed, particularly around improving the quality and safety of patient care.

I am especially pleased that the Chancellor has announced the outcome of the PFI review and highlighted our scheme as a prime candidate to be the first to move forward under new financing arrangements.

As you know, I firmly believe that the Midland Metropolitan Hospital and associated Right Care Right Here programme will deliver significant health benefits, through access to more centralised, specialist services in purpose built facilities, providing more care in the community and support in people’s homes, as well as through keeping outpatient, diagnostic, day surgery and urgent care facilities at our existing sites.

I’m also pleased that we’re making good progress on one of the promises I made to members about reducing the length of time patients wait for medicines when they are being discharged. There have been some big reductions in how long it takes for medicines to arrive from the time the prescription is written, from over 6 hours to less than 1 hour on one of our pilot wards, and from over 38 hours to less than 5 hours on another ward where the required medicine is more specialist.

One of the many highlights of my time here has been talking to patients and local people on my visits to the wards and at the many member events I have attended over the last few years.

I know that the Trust will continue to develop its membership activities and increase the voice members have in the development and delivery of its priorities over the coming years, and I wish the Trust, all its staff and members, all the very best for the future.

All the best

John AdlerChief Executive

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Chief Executive John Adler leaves the Trust this month to become Chief Executive of University Hospitals of Leicester NHS Trust.Vice Chairman Roger Trotman retires this month after serving 10 years on the board as a Non Executive Director

Last month Health Minister Dr Dan Poulter announced a £25million cash injection into maternity services. We have already implemented many of the improvements he wants to see for mums to be across the country. Operating two state-of-the-art midwife-led units, Serenity at City Hospital and Halcyon in Smethwick, we have turned our maternity services around from having one of the highest caesarean section rates in the west midlands five years ago, to now having the best figures in the UK for natural births. Consultant Midwife Kathryn Gutteridge said; “I was delighted with the opportunity to develop midwife led services for the Trust, and promote natural births in a non-clinical environment. We set out to offer women a choice, and give them the control over the birth of their babies. This meant we could provide a service to attract and keep high quality midwives. Serenity opened in May 2009, and was followed by Halycon in October last year. The spa-like feel of the units provides a relaxing environment for women to give birth in a peaceful and calm environment. This means that women can listen to their bodies and have a natural birth supported by their partners, but under the professional care of our midwives. Women using the units have been overwhelmingly positive. New mum Sebrina Miller of Hockley

said: “I had a wonderful birth at Serenity. I wanted a natural birth and that is exactly what I got. My midwife Mandy was wonderful. She advised me to listen to my body and do what felt right. I had a water birth and my mum and husband Steve were there with me. It was amazing. I had no pain relief other than gas and air, and didn’t need anything more.

“My daughter Zella was born at 12.30am, after which Steve and I lay down on the double bed in our room and slept until morning. At 9am Steve’s brother popped in to say hello to his new niece, and we left Serenity at midday.” Laura Schofield of Shirley added: “Serenity came to my rescue as I really wanted a natural birth but because of a thyroid problem other units for low risk births wouldn’t accept me. I was over the moon when I came to Serenity and met the wonderful staff, as their ethos was exactly what my husband Rich and I wanted for the birth of our second child. “My midwife’s shift finished before my son Zach was born, but she stayed on because she wanted to see me through to the birth. It was really special, and I felt a bond with her as she was there for me as a mum, not just any patient.” You can view video tours of both Serenity and Halcyon on the maternity section of the Trust’s website www.swbh.nhs.uk.

Midwife-led units lead the way

Trust appoints three new Non-executive DirectorsThree new Non-Executive Directors have been appointed to the Trust in accordance with the Commissioner for Public Appointments Code of Practice. Professor Richard Lilford, Ms Clare Robinson and Mr Harjinder Kang will all serve a four year term until 2016.

Prof Lilford joined the Trust on 13th September while both Ms Robinson and Mr Harjinder took up their appointments on the 20th November 2012. They will be entitled to remuneration of £6,096 per annum for carrying out their Non-executive duties.

Professor of Clinical Epidemiology and Vice-Dean for Applied Health Research, Prof Lilford has published over 300 research papers to date, with sixty in the last five years alone. He holds over £30m in grants from the NIHR, Research Councils and NICE.

A Chartered Accountant, Clare has extensive experience in the NHS, having served seven years as a Non-executive at the Royal Orthopaedic Hospital, prior to a further seven years as Non-executive for University Hospitals Birmingham.

Currently working as a Business Consultant and Adviser, Clare is an active fundraiser for Brain Tumour UK – a charity set up to raise funds and provide support to people affected by brain tumours. She commented: “I have been interested and involved in healthcare from an early age and as my father was a GP, I was brought up to have a good understanding of NHS principles. This has

been further enhanced by the 14 years I have spent in Non-Executive roles within the NHS.”

As Global Commercial Director for AstraZeneca, Harjinder has over 25 years experience working for one of the leading pharmaceutical companies in the world. He explained: “Whether it was as a scientist, manager or senior leader, I have one thing which always drives me, namely that what I do helps people to live longer and better lives.”

Harjinder has a deep connection with the Trust as he was brought up in West Bromwich and his family were born at Sandwell and City Hospitals.

Richard Samuda, Chairman of Sandwell and West Birmingham Hospitals NHS Trust, welcomed the appointments of Professor Lilford, Ms Robinson and Mr Kang. He said: “I am delighted that Richard, Clare and Harjinder are joining us on the Trust Board as we face an exciting and challenging future, with our move to a new legal framework as an NHS Foundation Trust.”

All Non-executive appointments are made on merit and political activity plays no part in the selection process. However, in accordance with the original Nolan recommendations, there is a requirement for appointees political activity (if any declared) to be made public. Prof Lilford, Ms Robinson and Mr Kang have made declarations of no political activity or declared no other ministerial appointments.

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Two new Care Quality Commission reports have been published after inspectors arrived unannounced at both City and Sandwell Hospitals in September to look at the care and treatment people experienced across the A&E departments and assessment units.

The routine inspection of seven quality standards took place over two days. Inspectors judged Sandwell and West Birmingham Hospitals NHS Trust, which runs the hospitals, was fully meeting five out of the seven standards it examined, with some action needed due to only “minor concerns” in the remaining two standards.

The reports have now been published on the CQC website and were considered by the Trust’s board at its recent meeting. Both reports acknowledge the emergency departments were extremely busy during the inspection. Through observation and talking to staff and patients inspectors were reassured that despite these pressures, the hospitals were meeting the standard for ensuring the care and welfare of people using the service.

Other standards the Trust was judged to be meeting were cooperating with other providers, safeguarding people who use

services from abuse, supporting workers, and complaints. During their visits the inspectors highlighted many areas of good practice after speaking to patients, family members and staff and looking at personal care or treatment records.

People said that they received good care which met their needs and inspectors saw that care was coordinated to ensure that people received safe care and treatment.

Staff knew how to report concerns about people’s safety and welfare should they need to. People spoke highly of staff and the inspectors felt staff received the training and support they needed to do their job.

However inspectors said action was necessary with regard to consent to care and treatment and assessing and monitoring the quality of service provision.

Whilst patients said they were asked their consent to treatment, the inspectors felt the Trust needed to improve the way staff determine whether people have the capacity to make decisions for themselves.

CQC assessors found systems were in place to regularly assess and monitor the quality of service but improvements

were needed to ensure findings influenced practice.

The inspectors acknowledged that the Trust had already begun to deal with some of these concerns and that these issues would have a minor impact on people who use the service and that they could be managed or quickly resolved.

Welcoming the report, Chief Executive John Adler said; “Given the pressures on our emergency departments and assessment units, this is a very positive report.

“Clearly there are some areas of concern that we need to take immediate and action on, but overall it is very reassuring that such a wide ranging inspection has highlighted so many areas of good practice, professional staff and positive feedback from patients.”

The full reports are available on the CQC website.

Inspectors put emergency care under the microscope

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Stroke Reconfiguration Plans for the new stroke unit at Sandwell are well underway. The public consultation earlier this year supported the Trust’s plans to concentrate all its services for stroke patients at one hospital and work has now started on creating a new hyper-acute and rehabilitation stroke service at Sandwell. The new unit will be in Newton 4 and Priory 4 at Sandwell and the first acute patients are due to be treated on the unit in March 2013. When the new service opens the ambulance service will take anyone suspected of having a stroke direct to Sandwell and there will be robust and safe procedures in place to care for anyone who self-presents at City Hospital with a suspected stroke.

It may be surprising to learn that until recently the Trust did not have a fundraising team for its charities.

Carly Jones has recently started as our new Head of Fundraising and has big plans! Carly will be working to support the Trust and raise money for those extras that can’t be provided by the NHS but make a huge difference to the experience of patients.

If you’ve got a great idea to raise money or want to get involved in fundraising, the team want to hear from you.

There are lots of ways you can help. If you’re a bit adventurous there’s a range of challenges you can take part in from trekking the Great Wall of China to jumping out of a plane at 10,000ft!

Alternatively, for those with their feet firmly on the ground, you could organise a coffee morning or nominate us for charity of the year at your workplace or local supermarket.

Fundraising has launched some new ways to make it easier for people to donate including justtextgiving where you can donate by texting SWBH00 and the amount to 70070.

You can also sign up to a regular gift or give online or by post. The team will be keeping you updated about all their exciting new developments - if you want to know more about what they’re up to contact 0121 507 5036 or email carlyjones1@nhs.net.

Hello from Fundraising

“Challenge Charlie – SWBH’s new fundraising mascot”

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New Behçets clinic offers more efficiency for patientsNew service for heart

patients in Sandwell will save livesThe Trust has invested in a new state-of-the-art scanner which will save local lives.

Sandwell has the highest level of coronary heart disease in the West Midlands. Traditionally, many patients had to undergo an invasive test called a coronary angiogram to find out if they had heart disease. But now a new test doing the same type of angiogram but without the need to get to the heart has been introduced at Sandwell Hospital, West Bromwich.

Using the brand new CT scanner, the test can be done in less than ten seconds without the need to cannulate the heart. This amazing scanner can identify early disease not seen on the traditional angiogram and in 3 out of 4 patients, the invasive angiogram may no longer be required.

Dr Derek Connolly, Consultant cardiologist said: “This massive leap in technology will save many lives by

identifying patients with heart disease early and allowing us to treat them and avoid heart attacks.”

The project to install the scanner cost £2.3million and is a significant investment to provide a safer diagnostic test for patients experiencing chest pain.

Patient Kevin Lowe was one of the first patients to have his test on the new scanner. He commented: “The test was very quick, it was straightforward and had no side effects. I think it is great that people can have this service in Sandwell, it shows that our health here is a high priority.”

Consultant Radiologist Dr Sri Iyengar said: “The scanner is a fantastic piece of equipment which has ensured we are technologically advanced in the care we offer our patients. We have a great team of radiographers, physicists and the cardiology staff who work together to provide the highest quality service.

A new specialist clinic has been launched at the Birmingham and Midland Eye Centre (BMEC), based at City Hospital, that is only one of three such clinics in the country. Sufferers of Behçet’s Syndrome can now be seen by consultants in different specialties on the same day instead of having to attend different appointments. Behçet’s Syndrome is a rare condition that causes inflammation of the blood vessels. Symptoms affect various parts of the body and can include mouth ulcers, genital ulcers, eye inflammation and skin and joint problems. Doctors from BMEC and the Rheumatology Department at City Hospital, as well as

oral medicine doctors from Birmingham Dental Hospital staff the weekly clinic. BMEC is one of only three centres in the country to offer a clinic of this kind. The others are in London and Liverpool. Professor Phil Murray, Consultant Ophthalmologist, explained: “These centres have been funded by National Commissioning following a successful bid from the Behçet’s Syndrome Society in partnership with doctors specialising in this disease.

“The patients are very grateful that they can make one visit to see consultants from different specialties on the same day.”

New Nightwear Covers Patients’ Modesty

NEW nightwear which helps to enhance the privacy and dignity of patients is proving a hit at Sandwell Hospital, City and Rowley Regis Hospitals.

Sandwell and West Birmingham Hospitals NHS Trust has invested £50,000 in buying 10,000 new nighties and pyjamas and installing a new laundry to be able wash them.

The new nightwear has been specially designed, and unlike the old nightwear, includes extra pieces of material in the back of the nightie and front of the pyjamas to provide better coverage.

They also have slits in them to allow nurses to thread tubes and monitoring equipment through and have buttons rather than ties which are also more secure.

Patient Mursal Mohammed, who wore the pyjamas during his two week stay on Lyndon 2 at Sandwell General Hospital following a life-saving stomach operation, praised the comfort and design of the garments.

“When you are in hospital you are not always fully ‘with it’ but you still have feelings and need your own confidentiality, so it is good to know the nightwear is covering you properly,” he said.

The laundry, in the basement of Sandwell Hospital, can also launder window and screen curtains, allowing an eight-hour turn around, rather than a week or more if the

curtains are processed through an off-site industrial laundry.

Steve Clarke, Deputy Director of Facilities at SWBH, said: “The driving force behind this was to enhance patients’ privacy and dignity whilst also ensuring the nightwear is comfortable.

“It will also vastly improve the turnaround time for the processing of the curtains which is especially important when a ward is deep cleaned after an infection, as the curtains need to be in place for it to re-open as soon as possible.”

The new nightwear is intended for use when patients come into hospital in an emergency or do not have their own to wear.

Patient Mursal Mohammed, Lyndon 2 Staff Nurse Jodie Smith and Steve Clarke, Deputy Director of Facilities at Sandwell General Hospital.

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Dear Member

Please see attached our Calendar of Events for January – June 2013 for Trust members.

If you would like to attend any of the forthcoming members events then please complete the following form, stating your name, address, telephone number and membership ID and send the form back to our freepost address.

FREEPOST RRSR TAJJ EYGGSandwell and West Birmingham Hospitals NHS TrustFoundation OfficeCommunications DepartmentCity HospitalBirmingham B18 7QH

Once we have received your reply form, specifying which event you would like to attend, a place for you will automatically be booked. We will not be providing confirmation of your booking. We will only contact you should there be a change in date/venue, or if an event is over subscribed. Telephone/email reminders will be issued to members prior to each meeting occurring. Alternatively you can register your attendance for events by using our new member website: https://swbhengage.com/events/

If you have confirmed your attendance with us and then find that you are unable to attend, please contact the membership office to cancel your booking so we can give your place to another person. Our freephone number is0800 023 4627.

Please note if you are under 16 years of age, you will need to have the form signed by your parent/guardian to confirm they have given consent for you to attend.

Regards

Jeannette Howes Membership Engagement Manager

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MEMBERSHIP ENGAGEMENT PROGRAMME

CALENDER OF EVENTS January – June 2013

13

Month Event Date / Time Venue

January 2013Clinical Haematology Reconfiguration -

We are currently undertaking a review of our inpatient services for patients admitted under the specialty of Clinical Haematology in order to identify the best configuration for these services until the opening of the Midland Metropolitan Hospital. We would like some early patient engagement in order to understand what works well now, and what is important to patients and their families as we consider the options and what improvements we could make to our inpatient service and pathways from a patient perspective.

Friday11 January 2013

1.00 – 3.00 pm

Board Room Sandwell Medical Education

CentreSandwell General Hospital

LyndonWest BromwichWest Midlands

B71 4HJ

Friday 18 January 2013

1.00 – 3.00 pm

Hayward TheatrePostgraduate Centre

City HospitalWinson Green Birmingham

B18 7QH

Rheumatology Patient Service User Group -

is an existing user group that meets every alternate month to provide an excellent support mechanism for those with existing conditions or for newly diagnosed patients.

Friday 25 January 2013

1pm – 2.00 pm

Future meeting dates will be decided at the end of the meeting

Rheumatology Outpatient Department

at City Hospital Winson Green Birmingham

B18 7QH

Foundation Trust Governors –

for those interested in becoming a Governor. Discuss our plans with Richard Samdua, Chairman and find out more about the role

Light refreshments provided

Friday 28 January 2013

3.00 – 5.00 pm

Beveridge Room Sandwell Medical Education CentreSandwell General Hospital

LyndonWest BromwichWest Midlands

B71 4HJ

February 2013

Different Strokes Birmingham Group –

come along to our existing support group for over 18s who are survivors of stroke

Saturday 2nd February 2013

1.00 – 4.00pm

Community RoomSummerfield Primary Care

Centre134 Heath Street Winson Green, Birmingham,

B18 7AL

Foundation Trust Governors –

for those interested in becoming a Governor. Discuss our plans with Richard Samdua, Chairman and find out more about the role

Friday 8 February 2013

10.00 am – 12.00 noon

Committee RoomRowley Regis Hospital

Moor LaneRowley Regis

West Midlands B65 8DA

1414

Month Event Date / Time Venue

March 2013 Different Strokes Birmingham Group –

come along to our existing support group for over 18s who are survivors of stroke

Saturday 2 March 2013

1.00 – 4.00pm

Community RoomSummerfield Primary Care Centre

134 Heath Street, Winson GreenBirmingham B18 7AL

Infection Control Seminar –

an informative seminar followed by question and answer session on the importance of infection control

Guest Speakers Rebecca Evans, Head of Infection Control and Dr Natasha Ratnaraja, Consultant Microbiologistand Infection Control Doctor for the Trust

Light refreshments will be provided

Monday 4 March 2013

9am – 10.00 am

Hennessey Lecture Theatre Sandwell Medical Education

CentreSandwell General Hospital

LyndonWest BromwichWest Midlands

B71 4HJ

Friday 22 March 20135.00 – 6.00 pm

Surgical Skills Room City Hospital

Winson Green Birmingham B18 7QH

April 2013 Transformation plan for outpatient departments -

what transformation of services means for both patients and staff and the impact this will have on outpatient facilities

Guest Speakers Catherine Dhanda, Senior Transformation Manager and Mr Hamish Brown

Monday 22 April 2013

10.00 am – 11.30 am

Hayward Lecture TheatrePostgraduate Centre

City HospitalWinson Green Birmingham

B18 7QH

May 2013 Future plans for our Trust –

update on our strategic plans, new hospital, providing care closer to home.

Guest Speaker, Mike Sharon, Director of Strategy and Organisational Development

Light refreshments will be provided

Thursday 23 May 2013

5.00 - 6.00pm

Beveridge Room Sandwell Medical Education CentreSandwell General Hospital

LyndonWest BromwichWest Midlands

B71 4HJ

Volunteering and Fundraising Opportunities – learn how our volunteering and fundraising services are run, how to become a volunteer and what this involves. Followed by question and answer session with George Tzilivakis, Locality Manager for Volunteering and Carly Jones, Head of Fundraising

Wednesday 15 May 2013

2.00 – 3.00 pm

Tutorial Room 6Postgraduate Centre

City HospitalWinson Green Birmingham

B18 7QH

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Shocks Support Group

If you are a patient of Sandwell and West Birmingham NHS Hospitals

and would like to join an existing heart support group with guest

speakers, question and answer sessions, or to talk about your condition

and how it affects your life then why not join this existing group.

If you are interested in attending please complete the reply form below.

Held 3 times a year

Spring/Easter, Summer/Autumn and Christmas

Dates to be confirmed

Sandwell General Hospital

Lyndon

West Bromwich

West Midlands

B71 4HJ

Diabetes Focus Group meeting –

Are you interested in joining our existing FT members Diabetes Group

discussing key issues such as new treatments, myths and education

for both type 1 and 2 diabetes? If so please express your interest in

attending by completing our reply form below

Future dates to be

confirmed once we

have received level

of interest

City Hospital

Winson Green

Birmingham

B18 7QH

Service User Engagement Group

Would you be interested in joining a new members focus group

working on issues of service improvement from a patient perspective

i.e. outpatient appointments if so please express your interest in

our reply form

Future dates to be

confirmed once we

have received level

of interest

City / Sandwell Hospital

Involvement in our Focus Groups

Month Event Date / Time Venue

June 2013 Stop Smoking www.twitter.com

Twitter Chat: – join us on Twitter for a live chat with one of our healthcare team on how to stop smoking

log onto our new website for more

informationhttps://

swbhengage.com/events/

No need to reply just log on

Interactive Allergies Seminar and Quiz-

Discuss food allergies and related problems and take part in our simple quiz with our interactive controllers Guest Speakers Dr Sadia Noorani and Dr Jonathan North. Light refreshments will be provided

Wednesday 12 June 2013

6.00 – 7.00 pm

Anne Gibson Board Room Near Postgraduate Centre

City HospitalWinson Green Birmingham

B18 7QH

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Contact DetailsFor further information please use the following contact details:-

Telephone - 0800 023 4627

swb-tr.SWBH-GM-Foundation@nhs.net

PostFREEPOST RRSR – TAJJ – EYGGSandwell and West Birmingham Hospitals NHS TrustFoundation Office, Communications DepartmentCity Hospital, Birmingham B18 7QH