MELISSA MCKAY WALKER

5413 88th Street, Lubbock TX 79424

Cell: 501.282.2987

Melismac007@yahoo.com

Summary

Results-oriented Outside Sales Representative skilled in building relationships, negotiating and closing sales, who excels at uncovering customer needs, finding solutions and handling objections, while consistently reaching sales targets.

Skill Highlights

MS Office proficiency Account Management Sales Force Business Development Axiom Sales Training Establishing & Maintaining Client Relations

Cold Calling

Friendly and cheerful Proven sales track record Goal and Detail-Oriented Customer Needs Assessment Self-Motivated Customer Service & Satisfaction Team leadership Marketing Exceptional time management Project Management Creative Problem-Solving Adept at closing sales

Accomplishments

At WINDSTREAM, consistently performed above 100% Finished 2010 at 112% of quota Finished 2011 at 108% of quota

At SUDDENLINK, consistently performed above 100%

Finished 2012 at 110% of quota Finished 2013 at 210% of quota Finished 2014 at 187% of quota

Awarded Rookie of the Year in first full year, 2012 Awarded President's Club in 2013 and 2014

Handled several of the highest volume accounts in Suddenlink, including, Texas Tech University

Experience

SUDDENLINK COMMUNICATIONS October 2011 to February 2015

MDU/Commercial Account Executive

Lubbock, TX

Worked with a variety of business verticals, selling Phone, Internet and Cable Television solutions to the SMB Market, Healthcare, Law, etc.

Primary focus was the MDU (Multi Dwelling Unit) Vertical, working with Property Owners and Managers to provide Bulk Cable and Internet solutions to serve their properties Opportunities ranged from several hundred dollars to multi-million dollar agreements Worked with internal Construction and Engineering groups to determine build costs to serve new and existing customers, while ensuring it met Suddenlink financial parameters (Primarily new apartment complexes and dormitories on college campuses; ex.Texas Tech University) Maintained relationships with 3rd Party IT Firms, Referral Agents, Lubbock Apartment

Association, and with my largest customers

WINDSTREAM COMMUNICATIONS June 2009 to September 2011

Account Executive

Brownfield, TX

Worked with businesses across West Texas (primarily in the healthcare, government, financial, and education verticals) to provide communication solutions including: data (multi -site networks, Ethernet, Managed solutions, etc.), voice, and customer premise equipment (phone systems, data equipment, etc.) Developed opportunities by cold calling and rapport referrals from existing clients Maintained 100%+ quota attainment for entirety of employment with Windstream

DILLARD'S April 2008 to June 2009

Beauty Advisor

Little Rock, AR

NOALMARK BROADCASTING October 2007 to March 2008

Account Executive

Hot Springs, AR

STUDIOLOUD April 2007 to October 2007

Sales Director

Hot Springs, AR

ENTERPRISE May 2006 to April 2007

Management Trainee, Corporate Accounts Manager, Area Captain

Little Rock, AR

Education

OUACHITA BAPTIST UNIVERSITY May 2006

B.A: Mass Communication and Speech Communication Arkadelphia, AR Mass Communication and Speech Communication