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Presenter Tips & Hints AN OVERVIEW

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  1. 1. Presenter Tips & Hints A N O V E R V I E W
  2. 2. i | Melaleuca: An Overview Dear Marketing Executive, This booklet has been created to provide a helpful outline and key words you can use as you share Melaleuca: An Overview with potential new customers. Youve worked hard identifying and reaching out to those you want to share Melaleuca with. Youve set an appointment and arranged a place to meet. Now its time for the Overview and sharing your story about why you are passionate about Melaleuca and its life-changing products. So it only makes sense that you want to be prepared and feel confident about what youre saying. First, remember to just be yourself, be authentic, and share how you feel about Melaleuca. You certainly dont need to be a professional presenter to be successful! The Overview was designed to be as brief or as long as you want it to be based on the needs of your audience. It uses well-designed, single- concept pages; research in the field of adult learning shows this approach is understood faster and retained longer than combining multiple concepts in a single page. The benefit: your Overview will flow better, be easily understood, and your audience will remember what you talked about! The Overview has 45% fewer words than the previous Delivering Wellness overview. As a result, youll find it easier to move through the Overview. And your audience will find it easier to stay engaged. Many of the slides are designed to create a mental breath so the audience can refresh and stay engaged with you. Those slides require only 15 to 20 seconds and are effective in preparing the audience for the next big idea youre about to cover. These tips and hints are not intended to be a script, but rather a guide to be used until you feel confident in sharing the Overview completely in your own words. Use them, along with coaching from your enroller and support team, and youre sure to be a big success. These are a compilation of what the top Marketing Executives have found to be most effective over many years of sharing Melaleuca overviews. Remember, youre sharing your story, your passion for the products, and how youve started earning life-changing residual income and bonuses. I hope you find these tips and hints useful as you build your own Melaleuca business! Darrin Johnson Senior Vice President of Sales Melaleuca: An Overview
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Introduce yourself and thank everyone for coming. Introduction: Hi, my name is ______! Thank you for spending a few minutes with me today. Youll find our time together will generate new thoughts about WHERE you shop, HOW you shop, and WHY you shop. And along the way, you just may discover a different kind of company that connects with you and enhances your life. Thats what happened with me. Im not here to sell you anything, not here to recruit you. Im here to introduce you to Melaleuca. com, an online wellness shopping club that provides you and your family better, safer wellness products at significant discounts with the convenience of online shopping. This brief overview of Melaleuca is broken down into a few sections: The first section introduces you to Melaleuca. The second section will highlight our wellness products. Our third section will introduce you to the Melaleuca online shopping club. And finally, Ill review how Melaleucas revenue sharing might be of interest to you. Maybe that part is not for you, but we all know people who could benefit from a few hundred or a few thousand dollars per month. If that brings someone to mind who we could help, we can talk later.
  4. 4. 2 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... 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At the end of our presentation, Ill be asking how open you are to shopping at Melaleuca.com and/or earning part-time or career-level income through its customer referral program. Melaleuca may or may not be a fit for you. I want you to know the choice is completely yours. Im GLAD youre investing time to learn more about how Melaleuca might help you and your family live a life of wellness. Optional: You may be wondering why Melaleuca? Heres what people tell me they appreciate most about shopping at Melaleuca.com: 1. Melaleucas 450+ products fit the niche that big box retailers simply cant provide. Melaleuca.com is their one stop shop for healthier, safer products. 2. Melaleucas monthly, online ordering delivered directly to their door simplifies their lives. 3. They see real value in being a Melaleuca Preferred Customer, and enjoy many other benefits of the Melaleuca shopping club. 4. They love doing everything they can to live a healthy, happy life. And Melaleuca is a part of this lifestyle. 5. They feel great knowing Melaleuca shares its profits with its customers like no other company does in the form of monthly thank-you checks. And this directly helps families in our communityand families like mineand maybe even yours.
  5. 5. Presenter Tip & Hints | 3 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Wellness in every aspect of our lives. Melaleuca and its customers believe that by focusing on wellness we can change our worldone customer at a time. Our products create life-changing wellness and generate ongoing monthly income for families across North America. Use this slide to transition to the next section.
  6. 6. 4 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Health, environment, finances, and personal life Wellness is a blend of factors that lead to a happier, healthier, more vibrant life. At Melaleuca, we help people with four main wellness factors: health, environment, finances, and personal life. Tell your story: Share your story of how Melaleuca has influenced one or more of these areas so far, and how excited you are about the changes youre seeing in your life and the lives of others! Tell your story about WHY youre part of Melaleuca. Optional: Ask this question to determine whats important to the person youre presenting to: At this time of your life, what areas are most important to you? Or at this time in your life, what are your PRIMARY areas of focus? Melaleucas products make life better and healthier for MY FAMILY.
  7. 7. Presenter Tip & Hints | 5 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Highlight the areas that resonate with you and with your audience.
  8. 8. 6 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Melaleuca.com, an online wellness store that provides you and your family unsurpassed quality at significant discounts with the convenience of online shopping. Were revolutionizing the way customers are shopping for consumer goods, and the money we save in this process allows us to deliver better, safer, higher-quality products that replace the kind of products you already use. Over 1 million shoppers and growing.and EVERY Melaleuca customer was referred by another happy Melaleuca customer. Worlds largest online wellness company in North America. $1.2 billion in annual sales and growing. 95% reorder rate, which means the customers love the products. TRANSITION: What I love most about Melaleuca is that its a different kind of company. Let me show you what I mean.
  9. 9. Presenter Tip & Hints | 7 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Melaleuca is different than anything else youve seen. Its so simple, if you blink; youre going to miss it. Grocery stores and other big box retailers spend up to 63% of the product price toward making the product, marketing the product, advertising for the product, and getting the product on the store shelves. In short, 63% goes toward nothing of real VALUE. We asked why? Unlike other companies, Melaleuca manufactures, markets, and distributes its products, which means we can use that 63% in ways that benefit its customers. Unlike big, publicly traded companies, Melaleuca is an Idaho-based, privately held, debt-free company. From sourcing ingredients locally to manufacturing locally to distribution across the globe, we do it all. By cutting out the middleman and other costs like advertising, distribution, etc., Melaleuca can do more with these dollars. TRANSITION: So what does Melaleuca do with this 63%?
  10. 10. 8 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Higher-quality ingredients and better products. Made in the U.S. And Melaleuca customers love the products. In fact, 95% of the people who shop with us this month, they come back and they shop next month. And that tells you everything you need to know about the products. Clearly, these products are amazing and they generate loyal customers who shop every month. The 95% reorder rate told me everything about the potential for ongoing residual income. A 95% reorder rate on 450+ products means a continual stream of income I can count on. What else does Melaleuca do with that 63%? Revenue sharing Melaleucas revenue sharing model has paid out almost $4 billion to its customers just for referring other customers! My largest check has been $_____, and my last check was about $_______, just for introducing others to Melaleuca products. These dollars saved allow Melaleuca to focus on higher-quality ingredients, product innovation, discounted pricing, and monthly thank-you checks to its customers. Melaleuca is a different kind of company because of WHAT it does, HOW it does it, and WHY it does it. I like knowing Im getting the best products and a great value. And I LOVE knowing Melaleuca shares its revenue with families like mineand yours.
  11. 11. Presenter Tip & Hints | 9 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Use this slide to transition to the next section. Your dollars, better spentsimply switch stores. This simple concept means youre really switching stores and replacing the products you use with better, safer, higher-quality products that replace the essential products we use every day. Great slide to review how much the audience spends on nutrition, cleaning, cosmetic, and bath products every month. This slide allows you to address any 35 Product Point objection. Melaleuca Preferred Customers dont like to pay market prices for better, safer products. The monthly shopping concept allows us to give 30%50% discounts. No gimmicks. We protect you from high prices by cutting out the middleman and youre buying direct from an Idaho-based, debt-free manufacturer. Melaleuca is a different kind of company because its 450+wellness products result in a 95% reorder rate from its customers. This means customers love our products, and you will too.
  12. 12. 10 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTE: This slide reinforces the four areas of wellness introduced earlier. Melaleuca provides solutions to todays biggest wellness-related issues. We all want a healthier, more vibrant life. And yet the statistics tell us we could use some help! Melaleuca products provide practical options and solutions. Imagine if we could find a way to help overcome some of these obstacles? Optional: Share your story of how Melaleucas products and/ or the Melaleuca community have had a positive influence on you and/or your family. Earlier I mentioned how Melaleuca invests back into its products. These are just a few of Melaleucas scientifically proven products. On the right-hand side of the page are just a few factoids to give you a sense of how Melaleuca invests back into its products. Now lets go deeper into the different product categories that make up the over 450+ products.
  13. 13. Presenter Tip & Hints | 11 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... An example can be found in Melaleucas Vitality for Life product line. What product here would be of greatest interest to the needs of your customer? Optional: Share a product story from this page, and explain why it may be relevant to the needs of your customer. Note: If time allows, click on the additional information icon for in-depth data. Choose one of the items to highlight, depending on interests. Share your Peak Performance Pack story. What benefits have you experienced since taking the Peak Performance Pack? Highlight how the Freiburg study showed the significant impact the Peak Performance Pack had on key health markers. Take the Peak Performance Pack morning and night tap into the benefits. Note: If time allows, click on the additional information icon for in-depth data. Choose one of the items to highlight, depending on interests.
  14. 14. 12 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Highlight how many products are here and how they are consumable, which means a 35 Product Point objection is a nonissue. Optional: Share your favorite product story. What product here may be of greatest interest to the needs of your customer and why? Note: If time allows click on additional information icon for in-depth data. Choose one of the items to highlight, depending on interests. Highlight how many products are here and how they are consumable, which means a 35 Product Point objection is a nonissue. Optional: Share your favorite product story. What product here may be of greatest interest to the needs of your customer and why? Note: If time allows click on additional information icon for in-depth data. Choose one of the items to highlight, depending on interests.
  15. 15. Presenter Tip & Hints | 13 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Highlight how many products are here and how they are consumable, which means a 35 Product Point objection is a nonissue. Optional: Share your favorite product story. What product here may be of greatest interest to the needs of your customer and why? Note: If time allows click on additional information icon for in-depth data. Choose one of the items to highlight, depending on interests. Melaleuca focuses on beauty from the inside out. Good nutrition is the foundation for healthy skin. Sei Bella takes care of the rest. Optional: Share your favorite product story. What product here may be of greatest interest to the needs of your customer and why? Note: If time allows click on additional information icon for in-depth data. Choose one of the items to highlight, depending on interests.
  16. 16. 14 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... From the beginning, Melaleuca has been a green manufacturer. Melaleuca products provide solutions without harsh chemicals. You can feel great about the fact that the products are effective and safefor your family and the environmentand they work better. Note: If time allows click on additional information icon for in-depth data. Choose one of the following to highlight depending on interests. None of our products require childproof safety caps, so you can have the peace of mind youre using products that not only work well, but are also safe. Optional: Share how this gives you peace of mind and relate how this feature is such a benefit.
  17. 17. Presenter Tip & Hints | 15 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Nontoxic and concentrated for a clean home, cleaner earth, and clean conscience. What makes the EcoSense line of products so great is not WHATS IN, its WHATS NOT IN that makes all the difference. And being green doesnt mean you have to spend more money. Because our products are super- concentrated, youre enjoying significant value over the products youre already using, and youre helping the environment. Optional: Share a story about how EcoSense products are used in your home and how the products have helped you live a true life of wellness. Over the years, Melaleuca customers have helped reduce energy usage and landfill waste. And weve played a role in clean air and clean water.
  18. 18. 16 | Melaleuca: An Overview NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... Todays consumers are becoming more and more comfortable with monthly online shopping for various goods and services, including wellness products. You can experience more control, time savings, and cost savings as a result of Melaleucas monthly shopping club. And youre switching stores to buy the essential products youre already purchasing. Simply switch stores! Your dollars...better spent. You know youre getting the freshest, highest-quality ingredients; you know youre getting the best value; and you know youre supporting local manufacturers and suppliers. In addition, you feel great knowing Melaleuca shares its profits with local families to make a positive difference in your community. Optional: Monthly, online shopping directly from Melaleuca for my essential products simplifies my hectic life. Share your story about how you are making fewer trips to the big box retailer, and how that saves you both time and money. And how its one less thing on your to-do list on a busy Saturday, youre spending less money on gas, and have saved money by not making impulse purchases. Use this slide to transition to the next section.
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Shopping club with membership perks.
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The reason they keep the minimums so low is so it can be a shopping club for an 18-year-old college student or an 88-year-old on a fixed income. Shopping with Product Points is fun and easy. Think of Product Points as Melaleucas way of bringing consistency to the value of the monthly products you select. We talk in terms of points because Melaleuca is a global wellness company in over 18 countries and adding more every year. To make it simple and not have to worry about currency exchange rates, we use Product Points as the consistent language in all markets. You may be thinking: Can I use 35 Product Points every month? 35 Product Points, on average, equals about $55. However, Ive found my family spends _____ Product Points each month. Optional: Share other stories of average order size of your Preferred Customers who are single, couples, and families. Youll find the shopping relationship you have with Melaleuca.com is so great. You receive a 30%40% discount on 450 wellness products! (My family is still discovering our favorites). And I save even more time and money by not having to drive to the store and buying what I dont need. When I shop, the biggest question is not WHAT to buy, but WHAT NOT to buy. And I love the confidence of knowing I have a 100% satisfaction guarantee, and that I can cancel at any time.
  21. 21. Presenter Tip & Hints | 19 NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... ..................................................................................................................................................................................................................................................................... NOTES:.............................................................................................................................................................................................................................................. ..................................................................................................................................................................................................................................................................... .................................................................................................................