medical situations among vietnamese
TRANSCRIPT
Your sub-title hereMedical situations among Vietnamese -6% have been to foreign countries for better diagnosis/treatment
Survey information
• Survey about medical situations among Vietnamese• Answered by 500 Vietnamese males and females above
18 years old• Conducted in May, 2015
Executive Summary
• Average hospital visit among Vietnamese is 2.1 times
• 83% has the hospitals of the familarity
• Quality of the doctor is the most important followed by the latest facilities when choosing a hospital
• Friends and parents are the most common information sources when choosing a hospital
• Only 36% are satisfied with hospitals in their districts
• 6% have been to foreign countries for better diagnosis/treatment
What do you do when you become sick?
Others
Do nothing and let is pass
Go to hospital
Eat the foods good for recovery
Take medicine
Take a rest at bed
0% 10% 20% 30% 40% 50% 60% 70%
3%
15%
20%
38%
46%
57%
Take a rest at bed is the most common
*Replies on “what do you do when your temperature is higher than usual (higher by 2 degrees)?”
How many times have you been to hospital in a year?
More than 16 times
10 - 15 times
7 - 9 times
4 - 6 times
1 - 3 times
0
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
1%
1%
3%
13%
45%
36%
Average= 2.1 times in a year
How many times have you been to hospital in a year? (by income)
More than 16 times
10 - 15 times
7 - 9 times
4 - 6 times
1 - 3 times
0
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
1%
1%
2%
8%
47%
41%
2%
2%
9%
36%
36%
15%
■>10M income ■ ＜ 10M income
Higher income earners go to hospitals more frequently
What are the medicines that you keep at home?
I do not know
Chinese medicines
I do not keep any medicine
Laxatives
Antiphlogistics
Digestive medicines
Painkillers
Fever reducers
Cold medicine
0% 10% 20% 30% 40% 50% 60% 70% 80%
3%
6%
13%
13%
24%
38%
51%
63%
73%
87% has a certain medicines at home
Do you always go to the same hospital?
No
Yes, always
Yes, most of the times
0% 10% 20% 30% 40% 50% 60%
18%
28%
55%
83% have hospitals where they regularly go
What are important when choosing a hospital?
Others
Size of the hospital
Location
Time to see a docotor
Reputation of the hospital
Affable cost
Cleanliness
Latest facilities
Quality of the doctor
0% 10% 20% 30% 40% 50% 60% 70% 80%
3%
19%
36%
42%
44%
48%
50%
52%
74%
Quality of the doctor is the most important followed by the latest facilities
What are important when choosing a hospital?
(by income)
Location
Quality of the doctor
Size of the hospital
Latest facilities
Time to see a doctor
Cleanliness
Affable cost
Reputation of the hospital
Others
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
31%
70%
11%
48%
36%
44%
44%
37%
4%
57%
92%
54%
71%
69%
78%
69%
74%
1%
Higher income earners want better conditions
■>10M income ■＜ 10M income
Why you choose the current hospital?
Friend recommendation
Applicable social insurance
Size of the hospital
Do not have to wait for doctor so long
Cleanliness
Affable cost
Good reputation
Location
Latest facilities
0% 10% 20% 30% 40% 50% 60%
8%
25%
27%
31%
35%
38%
38%
40%
51%
Latest facilities is the most common reason
What is the information sources about the hospital?
Others
Youtube
TV
Website of the hospital
Web forum/community
Magazine/Newspaper
Website (medical / health)
Introduction by other doctor
Parents
Friends
0% 10% 20% 30% 40% 50% 60% 70%
8%
11%
19%
21%
22%
22%
22%
33%
43%
50%
59%
Friends and parents are the most common information sources
Are you satisfied with hospitals in your districts?
Very satisfied
Satisfied
Average
Dissatisfied
Very dissatisfied
0% 10% 20% 30% 40% 50% 60%
2%
34%
52%
8%
5%
Only 36% satisfied with the current hospitals
Are you satisfied with hospitals in your districts?
(by income)
Very dissatisfied
Dissatisfied
Average
Satisfied
Very satisfied
0% 10% 20% 30% 40% 50% 60%
2%
29%
56%
8%
5%
7%
5%
32%
54%
2%
Higher the incomes are more satisfied with hospitals
■>10M income ■＜ 10M income
What are the concerns of the hospitals?
Others
No concerns
Inconvinient location
Incovenient reservation system
Ineffectiveness of treatment
Short time diagnosis
Unclear advice of the doctor
Old medical equipment
Too high cost
Bad attitude of the doctor/nurses
Long time to see the doctor
0% 10% 20% 30% 40% 50% 60% 70%
3%
9%
21%
21%
28%
35%
39%
41%
47%
55%
58%
Long waiting hours is the most common concern
Have you been to any foreign country for better diagnosis/treatment?
No ; 66%
No, but I would like to ; 28%
Yes; 6%
6% have been to foreign countries for medical care
Which foreign country did you go?
Top3 Symptoms
1 Tumors 8
2 Cancer 6
3 Symptoms needs dissection 5
Top3 Country No
1 U.S 13
2 Japan 10
3 Singapore 5
For what symptoms did you go abroad?
*Questions to those who went abroad for better diagnosis/treatment
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