media briefing broadband improvement plan 2017€¦ · media briefing broadband improvement plan...
TRANSCRIPT
MEDIA BRIEFING
BROADBAND IMPROVEMENT PLAN 2017
24 October 2016
Budget Announcement
Digital connectivity is a revolution in economic activity, contributing nearly 16% to GDP of the country.
Benefitting:
Digital Connectivity Offerings by Fixed Line Broadband Service Provider: • Effective Jan 2017, fixed line broadband service providers will offer services at a higher speed for the same price.
• Within the next two years, the speed will be doubled with the reduction in prices by 50%. • Government will launch an initiative for ethernet broadband services in public universities to be increased to a maximum 100 gigabytes per second. • MCMC will provide RM1 billion to ensure the coverage and quality of broadband nationwide reaches up to 20Mbps.
ADVANCE PLAN™
AFFORDABILITY REACH / COVERAGE QUALITY
“ “ 1 2 3
Homes Educational Institutions Start-ups SMEs Start-ups Enterprises
IMMEDIATE KEY FOCUS AREAS 2016 – 2018
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WHAT?
STR
ATE
GIC
T
HR
UST
S
REPRIORITIZING PRODUCTIVITY
EMBEDDING INNOVATION UN
DER
LYIN
G
PR
INC
IPLE
S
DELIVER
It is in line with our digital transformation and convergence journey…
HOW?
GO DIGITAL
Aligning with the proposition of Life Made Easier / Business Made Easier
Quality Customer Service & Experience - Trusted
Product & Services – Innovative, Quality, Reliable, Best Value
IMMEDIATE KEY FOCUS AREAS
2016 – 2018 OVERALL STRATEGIC FRAMEWORK
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Digital Malaysia Outlook:
Ecosystem is ripe … digital population, connectivity, devices, usage
DIGITAL POPULATION CONNECTIVITY DEVICES USAGE
68%
20.6m (out of 30.5m population)
active
internet users
Household connection
30% of households
2.2m total
connections
of population 143%
43.4m total
connections
Average of 1.9 connection per user
22.7m unique users
(of adult population)
Smartphones
Laptop/desktop
Tablet
Wearables
71%
35%
14%
1%
daily internet usage
PC/tablet
Mobile
77%
4 hours 38 mins
3 hours 37 mins
Mobile connection
Source: Malaysia digital outlook (Jan 2016) – McKinsey and Google analysis
of active internet users
of population are active internet users
TM Digital transformation supported by convergence
Definition of Convergence Champion
Launch Current
Price reduction
per Mbps (for entry packages)
Up to
78%
Up to
75% Price reduction
per Mbps (for entry packages)
Ho
me
B
usin
ess
RM149 RM199 RM249
RM29.80
per Mbps
RM19.90
per Mbps
RM12.45
per Mbps
RM199 RM289 RM359
RM39.80
per Mbps
RM28.90
per Mbps
RM17.95
per Mbps
Advance Plan 30 Pro Plan 100
RM199 RM329
RM6.63 per Mbps RM3.29 per Mbps
Biz Advance Plan 30 Biz Pro Plan 100
RM299 RM399
RM 9.97per Mbps RM3.99per Mbps
Broadband Improvement Plan 2017
Evolution of UniFi price per Mbps
Below 4Mbps
4Mbps and above
Below 10Mbps
10Mbps and above
Broadband customer mix (2013-2016)
• 2.37 million broadband customers to date, of which over 900,000 are UniFi customers
59%
41%
FY2013
40%
60%
1H2016
88%
12%
FY2013
32%
68%
1H2016
More UniFi customers subscribing to 10Mbps or higher
More broadband (Streamyx & UniFi) customers subscribing to high speed packages
• Implementation in phases beginning January 2017
• Subject to technical availability
SPEED
UPGRADE
‘New Greater Value Package for non-UniFi customers’
‘Broadband speed upgrade at the same price for Home customers’
UniFi (Home) Customers Streamyx (Home) Customers
UniFi & Streamyx Customers
Introduction of a new greater value package offering in 2017 for non-UniFi customers
Subject to technical availability
Broadband Improvement Plan 2017
ADVANCE PLAN™
ADVANCE PLAN™
1 2
We will communicate directly on the relevant offer to our customers via: E-mail SMS Telephone Mail by Dec 2016
@TMConnects on Twitter (https://twitter.com/tmconnects)
EveryoneConnects on Facebook (https://www.facebook.om/everyoneconnects)
TM Live Chat Nearest TMpoint Call 100 Look-up for further information in TM Website (https://www.tm.com.my)
Alternat ive ly, reach us at :
What customers can expect
Towards realisation of Broadband Improvement Plan 2017
Supporting the Digital Malaysia Lifestyle
Phased Implementation of Broadband Improvement Plan in 2017
Focus on Delivering Convergence and Going Digital
Key Takeaways
Any Questions?
THANK YOU
Group Brand and Communication Telekom Malaysia Berhad Level 8 (South Wing), Menara TM, Jalan Pantai Baharu 50672 Kuala Lumpur Tel: (6013) 364 1830 / 360 3496 [email protected] / [email protected]
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