MedCity ENGAGE 2015: Patient engagement challenge

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Post on 13-Apr-2017

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Engage Workshop

Prescriptions in Innovative Patient EngagementENGAGE

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Goal: Use design thinking to explore innovative ideasthat promote better engagement around health.

Bob is a patientMaleJust turned 55Borderline obeseRecently diagnosed pre-diabeticBMI is too highWont consistently take a pill for his high blood pressureDoubts that changing his lifestyle would make him healthierPainful pre-arthritis in the knees from his weightDepressed

What are the breakdowns today?

DiagnosisAcceptanceImprovementsPrediabeticdiagnosisGoes to Pharmacy for prescription

Starts Diet, eats more veggies, cuts out soda

Family and friends are supportive

Starts Exercising12468Breakdown:Breakdown:Breakdown:Breakdown:

Takes pills consistentlyInsurance helps with costsFollows up with doctor, improved results357Breakdown:Breakdown:Breakdown:Breakdown:

For each point, come up with an ancillary action related to the typical prescriptive actions

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Ready, Set, Charette!

The method used is the workshop was a charette. Its a quick way for a small group of people to generate ideas.5

Fifteen ideas created in 30 minutes

Screeens of what we did6

BIG IDEAS

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Free gym membership until you lose your first 10lbs

The group identified many behaviors that prevent healthy actions depression, stress, low energy, low vitality8

Post diagnosis support: Case coaches help clarify and explain diagnosis

PROBLEM:Patient doesnt understand. They leave the visit without anything in writing. They dont understand the language, terminology. The delivery of information is not good.9

Insurance checker: Doctors verify coverage of prescriptions before patient leaves the office

PROBLEM:Many times the patient receives a prescription but their insurance does not cover it or its too costly. This prevents medical adherence.10

Real-time photo of your grocery cart to provide healthy eating advice

The grocery store presents difficult decisions, especially for someone who is pre-diabetic. The group suggested taking a photo of their cart with their smartphone to get real-time feedback, advice and recommendations. This is not far fetched. Theres currently an app Rise which allows you to share a photo with a nutrition coach.11

Smart Shopping lists with recommendations based on diagnosis

Again, helpful advice for someone in a grocery shopping situation. Just in time before the make the decision.12

VOTE FOR OUR WORKSHOP

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