measurement - data

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Measurement and Digital Toolbox @danielsiders

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Daniel Siders Session "Data" HIMC Seattle

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Page 1: Measurement - Data

Measurement and Digital Toolbox

@danielsiders

Page 2: Measurement - Data
Page 3: Measurement - Data

Types of Information

Page 4: Measurement - Data

Reported

Page 5: Measurement - Data
Page 6: Measurement - Data

Understanding Questions

Finishing Forms

Self Consciousness

Don’t Know

Asking the wrong questions

Questions that shape possible answers

Setting expectations

Page 7: Measurement - Data

Have you stopped beating your wife?

Would you vote for a woman for president if she were qualified in every other way?

Does it seem possible or does it seem impossible to you that the Nazi extermination of the Jews never happened? (34% negative)

Are you certain the Holocaust happened? (1% negative)

Page 8: Measurement - Data

Digital is dataEverything is recorded Just pay attention

Observed/Behavioral

Page 9: Measurement - Data

Data never tells the whole truth

But most of the time it’s people who screw up

Page 10: Measurement - Data

Correlation vs Causation

Page 11: Measurement - Data

1 2 3 4 5 6

100

0

20

40

60

80

Month

Sales

Page 12: Measurement - Data

Potential customerscost $2.68

What is a viewer worth?

Page 13: Measurement - Data

Qualitative vs QuantitativeDescriptiveObservedDisagreement possibleSpeaks for itself

NumericalMeasuredUnitsRequires interpretation

Counting is not measurement

Page 14: Measurement - Data

Great! I got up early, the

weather was great, people on the subway were nice, lunch was great and I felt good!

I awoke at 0600. A passenger held a train

door for me. The median temperature

was 72ºF, and I consumed 1700

Tell me about your day?

Page 15: Measurement - Data

What is the source?

Who collected it?

Who analyzed it?

Why was it commissioned?

What is the perspective/agenda?

Data from Another Source

Page 16: Measurement - Data

Binaries don’t exist

More than one thing can be true

Don’t put people in boxes

Life is analog

Page 17: Measurement - Data

0

5

10

15

20

0 3.75 7.5 11.25 15

Assumptions can be dangerous

Page 18: Measurement - Data
Page 19: Measurement - Data

Data should raise questions

Page 20: Measurement - Data

One dot equals 25 people. White Black Hispanic Asian

http://www.flickr.com/photos/walkingsf/

Page 21: Measurement - Data
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Page 28: Measurement - Data

http://blog.okcupid.com/

1.51 Million Active Users

43,397 Tests

Page 29: Measurement - Data

http://blog.okcupid.com/

Messages a man gets, by Age and Income

10th 50th 100th

Messages received per week by percentile

<20K

1920

21222324 25 26 27282940

41424344 4546 4748 4950

18

30K40K50K60K70K80K

100K>100K

30313233 34 3536 37 3839

(Observed)

Page 30: Measurement - Data

http://blog.okcupid.com/

Page 31: Measurement - Data

Lowest High School Graduation rate nationwide

http://blog.okcupid.com/

(Self-reported)

Page 32: Measurement - Data

Would you rather lose the right to bear arms or vote?

Would you consider role-playing a rape fantasy

with a partner who asked you to?

http://blog.okcupid.com/

Page 33: Measurement - Data

4:1 male to female suicides2:1 female to male attempts

http://blog.okcupid.com/

afsp.org

Page 34: Measurement - Data

http://blog.okcupid.com/

Page 35: Measurement - Data

http://blog.okcupid.com/

Page 36: Measurement - Data

http://blog.okcupid.com/

Page 37: Measurement - Data

http://blog.okcupid.com/

Page 38: Measurement - Data

http://blog.okcupid.com/

Page 39: Measurement - Data

http://blog.okcupid.com/

Page 40: Measurement - Data

http://blog.okcupid.com/

Page 41: Measurement - Data

http://blog.okcupid.com/

Page 42: Measurement - Data

http://blog.okcupid.com/

Page 43: Measurement - Data

More gay curious Less gay curious

http://blog.okcupid.com/

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last

.fm

Page 46: Measurement - Data

last

.fm

Page 47: Measurement - Data
Page 48: Measurement - Data

What questions does this raise?

How can I test my assumptions?

What problem do I want to solve?

Page 49: Measurement - Data

What’s the Goal?

http://www.squaretrade.com/

18

2

4

6

8

10

12

14

16

X Axis

Failu

re R

ate

(%)

iPhone 3GS Blackberry Motorolla HTC iPhone 4 Other

Malfunction

Accident

Page 50: Measurement - Data

Google.com/adplanner

Spyfu.com

SEMRush.com

Backtype.com

Scoutlabs.com

Webnumbr.com

Page 51: Measurement - Data

#himc