me, my life, my skills - by chantal cooper
TRANSCRIPT
Hi! My name’s Chantal.
Let’s talk skills .
I’m a PSYCHOLOGY graduate with experience
in CUSTOMER SERVICE, RESEARCH,
DIGITAL MEDIA & MORE.
And over the YEARS I’ve developed many SKILLS
Which could help YOU!
I’ve worked in retail where I...
Learnt how to communicate with customers; both satisfied and unsatisfied.
Managed and delegated jobs to a team of shop assistants.
Provided ideas of changes which could improve service and efficiency.
Learnt how to promote the products we sale and increase sales.
And I survived customers like her …
@#$%&@!!!!!!
But then … I LOVE a challenge and helping tofind ways of IMPROVING
current methods and service.
I’ve held positions of responsibility....
House official @ School11
Young Leader @ Brownies22
Match Team Secretary @ Wandgas
33
Student Marshall @ Exeter University
Volunteer @ Headway
44
55
Managing @ Exeter Accessorize
Captain in football teams
66
77
where I learnt...
Organisational skills
Leadership & management skills
Team work skills
Negotiation & communication skills
Financial management skills
And I had to….
Plan & Book Events Carry Out Presentations
Generate Creative Ideas Negotiate in tough situations
Prioritise & Organise my roles & responsibilities
Communicate with people
Then there’s my degree where I learnt...
How to analyse data using SPSS
How to turn the raw data from research into WORDS
How to conduct quantitative & qualitative research
The basics of human behaviour
The effects of globalisation and communication on individuals and their behaviours
But now I’ve graduated
and I’m looking to learn and develop MORE
I’ve already learnt a bit from Aevolve & Carat...
On the Research side:
Conducted depth interviews
Helped prepare discussion guides & debriefs for clients
Assisted in the analysis of results
Helped to track on-shelf and off-shelf promotions
and a bit more....
On the media side:
Completed e-learning courses on SEO, online advertising and offline advertising
Attended speeches on different media platforms and their impacts
Gained exposure to radian 6 & buzz tracking
Analysed what message the customers get from the advertising and its impact on branding
and then there’s TST where I learnt....
How to create campaigns in PPC & to create engaging Ads!
How to optimise web pages for SEO
To write blogs whilst considering keywords, hyperlinks and anchor text
How to boost rankings on Google
To negotiate to gain links
and in my spare time?
Following brands (and people I know) on Facebook & twitter
Looking at and creating art!
Gym & Sports!
& having fun!
.And occassionally I get to write Guest Reviews
So what can I offer you?
A person with:
Determination & ambition
Knowledge (and a LOVE) of digital
Leadership & teamwork skills
Analytical Skills
Negotiation & communication skills
Goals of achieving great things forherself and those she works with
An eagerness to learn
Her own ideas
Creative skills who’s not scared ofnumbers!
Writing skills
Give ME the chance and TOGETHER we can
achieve GREAT things