mdaemon messaging server 14.5 - user manualmdaemon messaging server 14.5 - user manual ... the

User Manual14.5

Copyright © 1996-2014 Alt-N Technologies, Ltd. Alt-N®, MDaemon®, and RelayFax® aretrademarks of Alt-N Technologies, Ltd.

BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™, BBM™ and relatedtrademarks, names and logos are the property of Research In Motion Limited and are

registered and/or used in the U.S. and countries around the world. Used under license.Apple is a trademark of Apple Inc. Windows Mobile, Microsoft and Outlook are trademarksof Microsoft Corporation. Palm is a trademark of Palm Trademark Holding Company, LLC.

All other trademarks are the property of their respective owners.

MDaemon Messaging Server

User Manual

v14.5.0 - October 2014

Copyright © 1996-2014. All rights reserved. Alt-N Technologies, Ltd.

3Contents

Table of Contents

Section I MDaemon Messaging Server 14.5 12................................................................................................................................... 121 MDaemon Features

................................................................................................................................... 142 System Requirements

................................................................................................................................... 153 New in MDaemon 14.5

................................................................................................................................... 274 Upgrading to MDaemon 14.5.0

................................................................................................................................... 325 Getting Help

Section II MDaemon's Main Display 36................................................................................................................................... 361 Stats

................................................................................................................................... 372 Event Tracking and Logging

.......................................................................................................................................................... 39Event Tracking Window's Shortcut Menu

................................................................................................................................... 403 Composite Log View

................................................................................................................................... 404 Tray Icon

.......................................................................................................................................................... 41Shortcut Menu

.......................................................................................................................................................... 42Locking/Unlocking MDaemon's Main Interface

................................................................................................................................... 425 Session Window

................................................................................................................................... 436 MDaemon's SMTP Work Flow

Section III Setup Menu 46................................................................................................................................... 461 Server Settings

.......................................................................................................................................................... 46Server Settings

......................................................................................................................................................... 46Delivery

......................................................................................................................................................... 49Servers

......................................................................................................................................................... 52Ports

......................................................................................................................................................... 54DNS

......................................................................................................................................................... 56Timeouts

......................................................................................................................................................... 58Sessions

......................................................................................................................................................... 60Mail Release

......................................................................................................................................... 62On-Demand Mail Relay (ODMR)

......................................................................................................................................................... 63Archiving

......................................................................................................................................................... 65Pruning

......................................................................................................................................................... 66Message Recall

......................................................................................................................................................... 67Unknow n Mail

......................................................................................................................................................... 69Domain Sharing

......................................................................................................................................................... 71Priority Mail

......................................................................................................................................................... 73IP Cache

......................................................................................................................................................... 75Header Translation

......................................................................................................................................... 76Header Translation Exceptions

......................................................................................................................................................... 77Default Signatures

......................................................................................................................................................... 78Public & Shared Folders

......................................................................................................................................... 81Public & Shared Folders

.......................................................................................................................................................... 83DomainPOP

......................................................................................................................................................... 85Host & Options

......................................................................................................................................................... 87Parsing


MDaemon Messaging Server 14.54

......................................................................................................................................................... 89Processing

......................................................................................................................................................... 90Routing

......................................................................................................................................................... 92Foreign Mail

......................................................................................................................................................... 93Name Matching

......................................................................................................................................................... 94Archive

.......................................................................................................................................................... 95RAS Dialup Settings

......................................................................................................................................................... 95RAS

......................................................................................................................................................... 97Logon

......................................................................................................................................................... 98Processing

.......................................................................................................................................................... 99LDAP/Address Book Options

......................................................................................................................................................... 100LDAP

.......................................................................................................................................................... 103Logging

......................................................................................................................................................... 103Log Mode

......................................................................................................................................................... 105Composite Log

......................................................................................................................................................... 106Statistics Log

......................................................................................................................................................... 108Window s Event Log

......................................................................................................................................................... 109Maintenance

......................................................................................................................................................... 110Options

................................................................................................................................... 1152 Domain Manager

.......................................................................................................................................................... 118Host Name & IP

.......................................................................................................................................................... 119Smart Host

.......................................................................................................................................................... 121WorldClient Instant Messenger

.......................................................................................................................................................... 123Calendar

.......................................................................................................................................................... 125WorldClient Options

.......................................................................................................................................................... 128Signatures

.......................................................................................................................................................... 130Options

................................................................................................................................... 1333 Public Folder Manager

.......................................................................................................................................................... 135Access Control List

................................................................................................................................... 1374 Web & IM Services

.......................................................................................................................................................... 137WorldClient (web mail)

......................................................................................................................................................... 137Overview

......................................................................................................................................... 138Calendar & Scheduling System

......................................................................................................................................... 140Automatic Address Book Synchronization

......................................................................................................................................... 141Using WorldClient

......................................................................................................................................................... 142Web Server

......................................................................................................................................... 144Running WorldClient under IIS6

......................................................................................................................................................... 147SSL & HTTPS

......................................................................................................................................................... 150WorldClient Instant Messenger

......................................................................................................................................................... 152Calendar

......................................................................................................................................... 152Free/Busy Options

......................................................................................................................................................... 154RelayFax

......................................................................................................................................................... 155Options

......................................................................................................................................................... 158Branding

.......................................................................................................................................................... 158Remote Administration

......................................................................................................................................................... 160Web Server

......................................................................................................................................................... 162SSL & HTTPS

......................................................................................................................................................... 165Running Remote Administration under IIS

.......................................................................................................................................................... 169Attachment Linking

................................................................................................................................... 1725 Event Scheduling

.......................................................................................................................................................... 172Mail Scheduling Options

......................................................................................................................................................... 175Mail Schedule

......................................................................................................................................................... 177MultiPOP Collection

.......................................................................................................................................................... 178AntiVirus Updates


5Contents

......................................................................................................................................................... 179AntiVirus Update Schedule

................................................................................................................................... 1816 Mobile Device Management

.......................................................................................................................................................... 181ActiveSync

......................................................................................................................................................... 181Server

......................................................................................................................................................... 183Policies

......................................................................................................................................................... 187Domains

......................................................................................................................................................... 188Accounts

......................................................................................................................................................... 189Devices

......................................................................................................................................................... 191Restrictions

......................................................................................................................................................... 193White List

......................................................................................................................................................... 194Black List

......................................................................................................................................................... 195Options

.......................................................................................................................................................... 197BlackBerry Enterprise Server

......................................................................................................................................................... 201Status

......................................................................................................................................................... 202Policies

......................................................................................................................................................... 209Domains

......................................................................................................................................................... 210MDS-CS

......................................................................................................................................................... 211Devices

......................................................................................................................................................... 212Backup/Restore

......................................................................................................................................................... 214Options

.......................................................................................................................................................... 218BlackBerry Internet Service

......................................................................................................................................................... 220Domains

......................................................................................................................................................... 222Subscribers

......................................................................................................................................................... 224Options

.......................................................................................................................................................... 226SyncML

......................................................................................................................................................... 227Configuring Your SyncML Clients

................................................................................................................................... 2287 Preferences

.......................................................................................................................................................... 228Preferences

......................................................................................................................................................... 228UI

......................................................................................................................................................... 231System

......................................................................................................................................................... 233Disk

......................................................................................................................................................... 235Fixes

......................................................................................................................................................... 236Headers

......................................................................................................................................................... 239Miscellaneous

.......................................................................................................................................................... 242Windows Service

Section IV Security Menu 246................................................................................................................................... 2481 Content Filter and AntiVirus

.......................................................................................................................................................... 250Content Filter Editor

......................................................................................................................................................... 250Rules

......................................................................................................................................... 252Creating a New Content Filter Rule

......................................................................................................................................... 256Modifying an Existing Content Filter Rule

......................................................................................................................................... 256Using Regular Expressions in Your Filter Rules

......................................................................................................................................................... 261Attachments

......................................................................................................................................................... 262Notif ications

......................................................................................................................................... 263Message Macros

......................................................................................................................................................... 265Recipients

......................................................................................................................................................... 266Compression

.......................................................................................................................................................... 269AntiVirus

......................................................................................................................................................... 269AntiVirus

......................................................................................................................................................... 272AV Updater

......................................................................................................................................... 274Updater Configuration Dialog



................................................................................................................................... 2752 Outbreak Protection

................................................................................................................................... 2793 Spam Filter

.......................................................................................................................................................... 279Spam Filter

......................................................................................................................................................... 280Spam Filter

......................................................................................................................................................... 284Bayesian Classif ication

......................................................................................................................................................... 288Bayesian Auto-learning

......................................................................................................................................................... 290Spam Daemon (MDSpamD)

......................................................................................................................................................... 292White List (automatic)

......................................................................................................................................................... 295White List (no f iltering)

......................................................................................................................................................... 296White List (by recipient)

......................................................................................................................................................... 297White List (by sender)

......................................................................................................................................................... 298Black List (by sender)

......................................................................................................................................................... 299Updates

......................................................................................................................................................... 300Reporting

......................................................................................................................................................... 301Options

.......................................................................................................................................................... 303DNS Black Lists (DNS-BL)

......................................................................................................................................................... 304Hosts

......................................................................................................................................................... 306White List

......................................................................................................................................................... 307Options

......................................................................................................................................... 309Auto-generating a Spam Folder and Filter

.......................................................................................................................................................... 310Spam Honeypots

................................................................................................................................... 3114 Security Settings

.......................................................................................................................................................... 311Security Settings

......................................................................................................................................................... 311Relay Control

......................................................................................................................................................... 313IP Shield

......................................................................................................................................................... 315Reverse Lookup

......................................................................................................................................................... 318POP Before SMTP

......................................................................................................................................................... 319Trusted Hosts

......................................................................................................................................................... 320Trusted IPs

.......................................................................................................................................................... 321Sender Authentication

......................................................................................................................................................... 321SMTP Authentication

......................................................................................................................................................... 323SPF Verif ication

......................................................................................................................................................... 325DomainKeys Identif ied Mail

......................................................................................................................................... 327DKIM Verif ication

......................................................................................................................................... 330DKIM Signing

......................................................................................................................................... 333DKIM Options

......................................................................................................................................................... 335DMARC

......................................................................................................................................... 341DMARC Verif ication

......................................................................................................................................... 344DMARC Reporting

......................................................................................................................................... 347DMARC Options

......................................................................................................................................................... 348Message Certif ication

......................................................................................................................................... 351VBR Certif ication

......................................................................................................................................................... 354Approved List

.......................................................................................................................................................... 355Screening

......................................................................................................................................................... 355Sender Blacklist

......................................................................................................................................................... 357Recipient Blacklist

......................................................................................................................................................... 358IP Screen

......................................................................................................................................................... 360Host Screen

......................................................................................................................................................... 362Dynamic Screen

......................................................................................................................................................... 365Hijack Detection

.......................................................................................................................................................... 366SSL & TLS

......................................................................................................................................................... 368MDaemon

......................................................................................................................................................... 370WorldClient


7Contents

......................................................................................................................................................... 373Remote Administration

......................................................................................................................................................... 376STARTTLS White List

......................................................................................................................................................... 377STARTTLS Required List

......................................................................................................................................................... 377Creating and Using SSL Certif icates

......................................................................................................................................... 377Creating a Certif icate

......................................................................................................................................... 377Using Certif icates Issued by a 3rd party

.......................................................................................................................................................... 379Other

......................................................................................................................................................... 379Backscatter Protection - Overview

......................................................................................................................................... 381Backscatter Protection

......................................................................................................................................................... 383Bandw idth Throttling - Overview

......................................................................................................................................... 384Bandw idth Throttling

......................................................................................................................................................... 385Tarpitting

......................................................................................................................................................... 387Greylisting

......................................................................................................................................................... 390LAN Domains

......................................................................................................................................................... 391LAN IPs

......................................................................................................................................................... 392Site Policy

Section V Accounts Menu 396................................................................................................................................... 3961 Account Manager

.......................................................................................................................................................... 399Account Editor

......................................................................................................................................................... 399Account Details

......................................................................................................................................................... 402Mail Folder & Groups

......................................................................................................................................................... 403Mail Services

......................................................................................................................................................... 405Web Services

......................................................................................................................................................... 408Autoresponder

......................................................................................................................................................... 411Forw arding

......................................................................................................................................................... 413Restrictions

......................................................................................................................................................... 415Quotas

......................................................................................................................................................... 418Attachments

......................................................................................................................................................... 420IMAP Filters

......................................................................................................................................................... 423MultiPOP

......................................................................................................................................................... 425Aliases

......................................................................................................................................................... 426Shared Folders

......................................................................................................................................... 428Access Control List

......................................................................................................................................................... 430BlackBerry Enterprise Server

......................................................................................................................................................... 433BlackBerry Internet Service

......................................................................................................................................................... 434ActiveSync Devices

......................................................................................................................................................... 436Signature

......................................................................................................................................................... 437Administrator Notes

......................................................................................................................................................... 438Administrative Roles

......................................................................................................................................................... 439White List

......................................................................................................................................................... 441Options

................................................................................................................................... 4442 Groups & Templates

.......................................................................................................................................................... 444Group Manager

......................................................................................................................................................... 445Group Properties

.......................................................................................................................................................... 447Template Manager

......................................................................................................................................................... 449Template Properties

......................................................................................................................................... 452Mail Services

......................................................................................................................................... 454Web Services

......................................................................................................................................... 457Autoresponder

......................................................................................................................................... 461Forw arding

......................................................................................................................................... 463Quotas

......................................................................................................................................... 466Attachments



......................................................................................................................................... 468Administrative Roles

......................................................................................................................................... 469White List

......................................................................................................................................... 471Options

................................................................................................................................... 4723 Account Options

.......................................................................................................................................................... 472Active Directory

......................................................................................................................................................... 475Monitoring

......................................................................................................................................................... 478Authentication

.......................................................................................................................................................... 480Aliases

......................................................................................................................................................... 480Aliases

......................................................................................................................................................... 482Options

.......................................................................................................................................................... 484Autoresponders

......................................................................................................................................................... 484Accounts

......................................................................................................................................................... 486White List

......................................................................................................................................................... 487Options

......................................................................................................................................................... 488Creating Auto Response Scripts

......................................................................................................................................... 491Auto Response Script Samples

.......................................................................................................................................................... 492Outlook Connector for MDaemon

......................................................................................................................................................... 493Outlook Connector

......................................................................................................................................................... 494Accounts

.......................................................................................................................................................... 495Account Database

......................................................................................................................................................... 496ODBC Selector Wizard

......................................................................................................................................... 498Creating a New Data Source

.......................................................................................................................................................... 502Windows Address Book

.......................................................................................................................................................... 503Passwords

.......................................................................................................................................................... 505Quotas

.......................................................................................................................................................... 507Minger

................................................................................................................................... 5084 Importing Accounts

.......................................................................................................................................................... 508Importing Accounts from a Text File

.......................................................................................................................................................... 510Windows Account Integration

Section VI Lists Menu 516................................................................................................................................... 5161 Mailing Lists

.......................................................................................................................................................... 517Mailing List Editor

......................................................................................................................................................... 517Settings

......................................................................................................................................................... 519Members

......................................................................................................................................... 521Enhanced List Pruning

......................................................................................................................................................... 522Headers

......................................................................................................................................................... 524Subscription

......................................................................................................................................... 526Subscribing to Mailing Lists

......................................................................................................................................................... 528Reminders

......................................................................................................................................................... 529Moderation

......................................................................................................................................................... 530Digest

......................................................................................................................................................... 532Routing

......................................................................................................................................................... 533Notif ications

......................................................................................................................................................... 535Support Files

......................................................................................................................................................... 536Public Folder

......................................................................................................................................................... 537Active Directory

......................................................................................................................................................... 540ODBC

......................................................................................................................................... 541Configuring an ODBC Data Source

......................................................................................................................................... 543Creating a New ODBC Data Source

Section VII Gateways Menu 548


9Contents

................................................................................................................................... 5481 Domain Gateways

.......................................................................................................................................................... 550Domain

.......................................................................................................................................................... 551Verification

......................................................................................................................................................... 554Configuring Multiple LDAP Verif ication Queries

.......................................................................................................................................................... 555Forwarding

.......................................................................................................................................................... 556Dequeuing

.......................................................................................................................................................... 559Account

.......................................................................................................................................................... 560Quotas

.......................................................................................................................................................... 561Options

.......................................................................................................................................................... 563Automatic Gateway Creation

Section VIII Catalogs Menu 568................................................................................................................................... 5681 Catalog Editor

................................................................................................................................... 5692 The PUBLIC Catalog

Section IX Queues Menu 572................................................................................................................................... 5721 Mail Queues

.......................................................................................................................................................... 572Retry Queue

.......................................................................................................................................................... 574Holding Queue

.......................................................................................................................................................... 576Custom Queues

.......................................................................................................................................................... 578Restore Queues

.......................................................................................................................................................... 579DSN Options

................................................................................................................................... 5802 Pre/Post Processing

................................................................................................................................... 5813 Queue and Statistics Manager

.......................................................................................................................................................... 583Queue Page

.......................................................................................................................................................... 586User Page

.......................................................................................................................................................... 588Log Page

.......................................................................................................................................................... 590Report Page

.......................................................................................................................................................... 591Customizing the Queue and Statistic Manager

......................................................................................................................................................... 591MDstats.ini File

......................................................................................................................................................... 592MDStats Command Line Parameters

Section X Additional MDaemon Features 596................................................................................................................................... 5961 MDaemon and Text Files

................................................................................................................................... 5962 Remote Server Control via Email

.......................................................................................................................................................... 596Mailing List and Catalog Control

.......................................................................................................................................................... 599General Email Controls

................................................................................................................................... 6003 The RAW Message Specification

.......................................................................................................................................................... 600The RAW Message Specification

.......................................................................................................................................................... 600Bypassing the Content Filter

.......................................................................................................................................................... 600RAW Headers

.......................................................................................................................................................... 601Special fields supported by RAW

.......................................................................................................................................................... 602Sample RAW mail messages

................................................................................................................................... 6024 Semaphore Files

................................................................................................................................... 6085 Route Slips

................................................................................................................................... 6106 MDaemon and Proxy Servers

Section XI Glossary 612



Index 633

Section

I



1 MDaemon Messaging Server 14.5

IntroductionAlt-N Technologies' MDaemon Messaging Server is a standards-based SMTP/POP3/IMAPmail server that supports Windows 7/Vista/XP/2008/2003 systems and offers a fullrange of mail server functionality. MDaemon is designed to manage the email needs ofany number of individual users and comes complete with a powerful set of integratedtools for managing mail accounts and message formats. MDaemon offers a scalableSMTP, POP3, and IMAP4 mail server complete with LDAP and Active Directory support,an integrated browser-based email client, content filtering, spam filters, extensivesecurity features, and more.

MDaemon Lite and Pro

MDaemon Messaging Server is available in two versions: MDaemon Lite and MDaemonPro. With the powerful features of MDaemon Lite, you can host your network's emailwith MDaemon's full-fledged SMTP server, or you can collect your entire domain's emailfrom a single ISP provided POP3 mailbox via the included DomainPOP feature. You canalso host multiple Mailing Lists, allow your users to access their email via the includedWorldClient webmail component, and utilize a number of other features. MDaemon Pro isequipped with everything in Lite, plus its support for IMAP4, multiple domains, DomainSharing, Gateways, expanded Mailing Lists, and BlackBerry smartphone integration makeit ideal for larger organizations with greater needs. MDaemon Pro also adds groupcalendar and scheduling, an instant messaging system, multiple language support forWorldClient, automatic domain gateway creation, and more. For a detailed comparisonchart outlining the features included in each version, visit: www.altn.com.

MDaemon Features

MDaemon is equipped with many features besides SMTP, POP3, and IMAP4 emailprocessing. The following is a list of just some of those features.

http://www.altn.com/Products/MDaemon-Email-Server-Windows/MDaemon-Features-Comparison/


MDaemon Messaging Server 14.5 13

MDaemon Pro includes a fully integrated BlackBerry® Enterprise Server, whichmakes it possible for your users to synchronize their MDaemon email, calendar,contacts, and other PIM data with a BlackBerry device .

Complete support for virus scanning and protection through SecurityPlus forMDaemon. This add-on for MDaemon provides potent anti-virus protection.Messages can be scanned for viruses and cleaned or deleted automaticallybefore ever reaching the intended recipients. Further, you can configureMDaemon to send a message to the administrator, sender, and recipient of theinfected message notifying them of the virus. SecurityPlus for MDaemon is aseparately licensed product that is available from www.altn.com.

MDaemon features a complete suite of Mailing List or email group managementfunctions allowing for the formation of an unlimited number of distinct distributionlists that can contain local and/or remote members. Lists can be set to allow orrefuse subscription requests, be public or private, post replies to either the listor the originator of the message, be sent in digest format, and be configuredusing numerous other features.

An integrated component of MDaemon is WorldClient . This exciting productmakes it possible for your users to access their email using their favorite webbrowser rather than from a workstation dependent email client. This tool isperfect for mobile staff and users who do not have a dedicated machine fromwhich to access their email.

WorldClient is equipped with a complete suite of email client features. You can:send and receive email, spell check messages, manage your email in multiplepersonal folders, display the interface in any of 18 languages, schedule meetingsand appointments and share calendars and tasks with other users, manage yourMDaemon account settings (when used in conjunction with RemoteAdministration ), manage contacts, and more. WorldClient is also equippedwith WorldClient Instant Messenger , a small utility that can be downloadedand installed on a user's local computer. This provides easy access to your emailand folders and checks for new messages without having to open your webbrowser. It also includes a complete Instant Messaging system that can be usedto quickly "chat" with other MDaemon/WorldClient users.

MDaemon is equipped with many features designed to help you make your emailsystem secure. The Spam Filter and DNS Black Lists features will help you put anend to most "spam" email messages that "spammers" try to route through or toyour domain. IP and Host Screening and the Address Blacklist provide thecapability to screen and prevent certain addresses and domains from connectingto or sending mail through your system. They also make it possible to connect tospecific IP addresses while screening all others.

Equipped with support for Lightweight Directory Access Protocol (LDAP),MDaemon can keep your LDAP server up to date on all of its user accounts. Thismakes it possible for you to keep an LDAP address book up to date so that userswith email clients that support LDAP can access it. You can also choose to useActive Directory or your LDAP server as the MDaemon account database insteadof an ODBC compliant database or the local USERLIST.DAT system. Thus, you

can configure multiple MDaemon's at different locations to share the sameaccount database.

MDaemon's extensive parsing features make it possible to provide email for an

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entire LAN with as little as a single dial-up ISP POP3 mailbox. This makes itpossible to provide email to an entire network for a fraction of the normallyassociated cost.

MDaemon can be configured to keep your Windows Address Book or MicrosoftOutlook Contact Store up to date with your user information. This providesanother means of making a global address book available to your users.

Address Aliases provides the ability to route email messages addressed to"fictitious" mailboxes to a valid account or mailing list. This makes it possible forindividual accounts and lists to have multiple email addresses at one or moredomains.

The Domain Gateways feature provides the option of setting up separatedomains for various departments or groups that may be local to your network orlocated somewhere else on the Internet. Using this feature, all mail addressed toa domain for which MDaemon is acting as a gateway will be placed in thatdomain's mailbox by MDaemon. It can then be collected by that domain'sMDaemon server or email client and distributed to the domain's users. Thisfeature can also be used to enable MDaemon to act as a backup mail server forother domains.

Accounts can be controlled remotely by users by using specially formatted emailmessages. This allows greater administrative flexibility, and empowers users byturning day-to-day simple account maintenance tasks, such as changingpasswords, over to them.

Integrated web-based remote administration. MDaemon's Remote Administration component is integrated with MDaemon and WorldClient and enables your

users to review and edit their account settings via their web-browser. You candesignate which settings that your users may edit, and assign accesspermissions on a per account basis. Remote Administration can also be used bythe Administrator (and whomever else you wish to allow) to review or edit any ofMDaemon's settings and any other files that you wish to make available to theRemote Administration system for reviewing.

With File Catalogs, the email administrator can create password protectedgroups of files which users can have encoded and automatically sent to themthrough the use of specially formatted email messages.

An internal message transport system known as RAW mail provides a simplemethod for placing messages into the mail stream and greatly simplifies custommail software development. Using RAW, a complete mail system can be devisedusing a simple text editor and a couple of batch files.

A highly versatile Content Filtering system makes it possible for you to customizeserver behavior based on the content of incoming and outgoing email messages.You can insert and delete message headers, add footers to messages, removeattachments, route copies to other users, cause an instant message to be sentto someone, run other programs, and more.

System RequirementsFor the most up to date information on MDaemon's system requirements andrecommendations, visit the System Requirements page at www.altn.com.

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Certain management, security or wireless synchronizationfeatures for BlackBerry smartphones may not be available in allmarkets. Please refer to the features identified in the productrelease notes or on the MDaemon messaging server website.Certain functionality requires the activation of a BlackBerrysmartphone with a compatible data plan. Check with yourservice provider for availability, costs and restrictions.

BlackBerry Enterprise Server is not available in some countriesand regions.

Trademarks

Copyright © 1996-2014 Alt-N Technologies, Ltd. Alt-N®, MDaemon®, and RelayFax®are trademarks of Alt-N Technologies, Ltd.

BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™, BBM™ and relatedtrademarks, names and logos are the property of Research In Motion Limited and areregistered and/or used in the U.S. and countries around the world. Used under license.Apple is a trademark of Apple Inc. Windows Mobile, Microsoft and Outlook aretrademarks of Microsoft Corporation. Palm is a trademark of Palm Trademark HoldingCompany, LLC. All other trademarks are the property of their respective owners.

See:

New in MDaemon 14.5

Upgrading to MDaemon 14.5

MDaemon's Main Display

Getting Help

1.3 New in MDaemon 14.5

New Look For MDaemon Remote AdministrationMDaemon's Remote Administration interface received a major update, giving it amore modern look and feel. Additionally, new menus were utilized and several otherswere relocated to align Remote Administration more closely with MDaemon's layout, and"Mobile Device Management" is now a top-level menu item for easier access. Finally,there is now full context-sensitive help available via the Help link in the top right cornerof each page.

DMARCMDaemon Pro now supports Domain-based Message Authentication, Reporting &Conformance (DMARC), which is a specification designed to help reduce email messageabuse, such as incoming spam and phishing messages that misrepresent their origins byforging the message's From: header. DMARC makes it possible for domain owners to use

the Domain Name System (DNS) to inform receiving servers of their DMARC policy,which is how they want those servers to handle messages that purport to be sent from

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their domain but cannot be authenticated as having actually come from it. This policy,which is retrieved by the receiving server via a DNS query while processing theincoming message, can state that the server should quarantine or reject messages thatdo not align with the policy, or take no action at all (i.e. let the message proceednormally). In addition to the policy, the domain's DMARC DNS record can also containrequests for the server to send DMARC reports to someone, outlining the number ofincoming messages purporting to be from that domain and whether or not they passedor failed authentication, and with details about any failures. DMARC's reporting featurescan be useful for determining the effectiveness of your email authentication proceduresand how frequently your domain name is being used in forged messages.

Under the Sender Authentication section of the Security Settings dialog, there arethree screens for configuring MDaemon's DMARC verification and reporting features: DMARC Verification , DMARC Reporting , and DMARC Options .

For more information on this configuring and using this new feature, see: DMARC .

ActiveSync Supports Server-side Mail SearchMDaemon's ActiveSync server now supports searching messages on the server. Pleaserefer to your ActiveSync client's documentation to find out if it supports this featureand how to use it. The search indexes are stored on the server in the folders beingsearched, in files named SrchData.mrk and SrchIndex.mrk. Server-side search

support requires MDaemon Pro and active ActiveSync Software License RenewalCoverage.

Improved Mailing List EngineThe mailing list engine has several improvements:

All of the header manipulation options have been moved from the Settingsscreen to their own new Headers screen, and the options were reworked andreorganized.

Support for DMARC was added, which allows lists to handle incoming messagesfrom domains with restrictive DMARC policies.

Mailing Lists now support List-ID (RFC 2919), allows you to enter a shortdescription for your mailing list which is included in the List-ID message header.This description is optional and if not provided the List-ID header will contain justthe list identifier by itself. An example header with a description looks like this: List-ID: "Discussion of the current MDaemon Beta" . Anexample without a description looks like this: List-ID: . Theemail address of the mailing list itself is used as the list's unique identifier (notethat the "@" is changed to a "." character to safely comply with thespecification). The List-ID header is stripped from incoming messages sent tolocal mailing lists but not from incoming messages sent to local users fromoutside mailing lists.

The List-ID specification is now supported via a new option on the Settingsscreen. Enter a short description of your mailing list and it will be added to the List-ID: header included in messages that are sent to the list. The description

and the list's identifier will be included in the header (e.g. List-ID: "Frank's

personal mailing list" ).

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On the Moderation screen there are new options to support Mailing List URLs.MDaemon can add to mailing list messages any of the six header fields outlined inRFC 2369: The Use of URLs as Meta-Syntax for Core Mail List Commands andtheir Transport through Message Header Fields. The six headers are: List-Help,List-Subscribe, List-Unsubscribe, List-Post, List-Owner, and List-Archive. If youwish to use any of these headers to the list's messages, enter the desiredheader value into any of the fields provided.

Using the new Reminders screen, you can set MDaemon to send monthlysubscription reminders to the list. There is a text area provided for you to enterthe contents of the message, and you can use the provided macros to addvariable data to the message, such as the name of the list and the member'semail address. Additionally, messages are sent as text/html so that you can useHTML code in the message if you prefer.

Improved SMTP ServerThere have been significant enhancements made to MDaemon's SMTP server:

Support for RFC 3463: Enhanced Mail System Status Codes has been added.These codes allow for much finer grained reporting and automation. As a resultof this nearly all of MDaemon's SMTP server protocol strings have been changedto include the enhanced codes. Further, the way codes are stored and retrievedwas simplified and modernized. Additionally, Support for RFC 2034: SMTP ServiceExtension for Returning Enhanced Error Codes was also added. Consequently, anew ESMTP capability called ENHANCEDSTATUSCODES was added and will be

declared to other servers during the SMTP transaction.

Support for RFC 3464: An Extensible Message Format for Delivery StatusNotifications and RFC 6522: The Multipart/Report Media Type for the Reportingof Mail System Administrative Messages has been added. This completelyoverhauls MDaemon's DSN reporting. All of the old code and behavior related tothis has been removed and replaced. With these changes, MDaemon's DSNsystem now fully complies with industry standards and will properly interoperatewith automation tools and other MTAs. The format of the DSN has radicallychanged and now rigidly complies with the specifications. This means thatdelivery warning messages and delivery failure messages now fall under thecontrol of these RFCs and are no longer accessible to administrators forcustomization. This required several changes to the DSN Options screen. Seethe MDaemon 14.5 Release Note for more information about these changes.

Support for RFC 3848: SMTP and LMTP Transmission Type Registration has beenadded. This governs the value of the "WITH" clause in Received headers. Thismeans you'll see "ESMTP" for unauthenticated non-SSL sessions, "ESMTPA" forauthenticated sessions, "ESMTPS" for SSL sessions, or "ESMTPSA" forauthenticated & SSL sessions. Values of "MULTIPOP" and "DOMAINPOP" areMDaemon specific and will continue to be used even though they don't appear inthe IANA registry.

Improved Sender AuthenticationThere were a number of improvements made to MDaemon's sender authenticationfeatures:

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Updated MDaemon's Sender Policy Framework (SPF) implementation to the latestspecification (RFC 7208). See the MDaemon 14.5 Release Note for completedetails on these changes.

Updated MDaemon's implementation of RFC 7001: Message Header Field forIndicating Message Authentication Status. This is the latest specificationgoverning the Authentication-Results header. This caused several changes

to the format of the header, and it looks much different now. PTR, HELO, and

MAIL reverse lookups now use the ABNF from RFC 7001 (i.e.. iprev and

policy.iprev for PTR, HELO, and MAIL with comment text as the differentiator).

Implemented RFC 6212: Authentication-Results Registration for Vouch ByReference Results. When multiple VBR hosts are used there will now be multipleVBR sections in Authentication-Results.

Implemented RFC 6008: Authentication-Results Registration for Differentiatingamong Cryptographic Results. This included documenting the results of eachDKIM signature in an industry standard way. Previously, MDaemon did notdocument all signature results and what it did document was not in industrystandard form. When multiple DKIM signatures are used there will now be multipleDKIM sections in Authentication-Results.

A new option was added to VBR Certification , which will force VBR checkseven for incoming messages that lack the VBR-Info header.

There have been several changes and improvements to DKIM. MDaemon's DKIM implementation was updated to the latest specification (RFC 6376). Options

for including header and body canonicalized data in DMARC failure reports wereadded to the DMARC Options . Authentication-Results header now includesthe results of ADSP processing where relevant as per RFC 5617. And severalchanges were made to the DKIM Options screen. See the MDaemon 14.5Release Notes for more details the DKIM changes.

WorldClient ImprovementsMDaemon 14.5 includes a variety of improvements and enhancements to WorldClient'sthemes. See WorldClient's online Help and the MDaemon 14.5 Release Notes for moreinformation about what's new in WorldClient.

Additional Features and ChangesMDaemon 14.5 has many more new features and changes. See RelNotes.html located

in MDaemon's \Docs\ subfolder for a complete list of all new features, changes, and

fixes to MDaemon from the previous version.

New in MDaemon 14.0

ActiveSync ImprovementsActiveSync WhiteList and BlackList now support wildcards. (new in 14.0.1)

MDaemon's ActiveSync server now supports other users' shared folders inaddition to personal and public folders. The behavior of any client accessing

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shared folders via the ActiveSync protocol can vary. While MDaemon'sActiveSync implementation supports Email, Events, Contacts, Tasks and Notes,not all device clients are capable of handling this data. This feature requiresMDaemon Pro and active ActiveSync Software License Renewal.

ActiveSync User Agent protocol restrictions can now be set using the entirevalue, not just the portion preceding the forward slash.

Inline Image Support in HTML SignaturesMDaemon's HTML Signature controls now support inline images by using the$ATTACH_INLINE:path_to_image_file$ macro.

For example:

You can also insert inline images via Remote Administration's HTML editor. See, InlineImage Support in Signatures in the Remote Administration section below.

WorldClient Changes and Improvements

ComAgent in Now WorldClient Instant Messenger (New in 14.0.1)

ComAgent is now called WorldClient Instant Messenger , and within WorldClient thein-browser ComAgent Chat feature it is simply referred to as Instant Messenger orinstant messaging.

New WorldClient Theme (requires MDaemon Pro)

In response to customer requests for a new browser-based email client, WorldClienthas a new signature theme called WorldClient. It is designed to have a clear, moderninterface, maintaining a good balance between simplicity-of-use and breadth offeatures, incorporating numerous design elements from popular consumer and businessbrowser-based email clients. Although it doesn't have every feature that is available inthe LookOut theme, it is equipped with an extensive and carefully selected set thatshould serve most users well. The WorldClient theme requires at least Internet Explorer9 or the latest version of Mozilla Firefox, Safari, or Chrome.

The WorldClient theme is now the default theme for new installations. When updating,the installer will ask if you want to change your default to this new theme.

Side-by-Side Calendars

LookOut and the WorldClient theme have a new side-by-side calendar view. This makesit possible for you to view multiple calendars side by side.

New Compose Options

The Compose page's HTML compose editor has been updated to a newer versionthat is compatible with Internet Explorer 11.

You can now insert inline images into messages by using the new HTML tools onthe Compose page.

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The English and English-UK spell check dictionaries have been updated.

Simple Theme Renamed

The Simple theme has been renamed to Lite.

WebAdmin Changes and Improvements

WebAdmin is Now MDaemon Remote Administration (New in 14.0.1)

WebAdmin is now simply referred to as MDaemon's remote administration interface, orRemote Administration, in the MDaemon GUI and elsewhere. This is to help users betterunderstand that the Remote Administration component is an integrated feature ofMDaemon rather than a separate product.

Inline Image Support in Signatures

Added support for several ways to insert inline images into the Default and Domain signatures:

On the Signature/Footer screen in Remote Administration, click the "Image"toolbar button in the HTML editor and select the upload tab

On the Signature/Footer screen in Remote Administration, click the "Add image"toolbar button in the HTML editor.

Drag and drop an image into the Signature/Footer screen's HTML editor withChrome, FireFox, Safari, or MSIE 10+

Copy and paste an image from the clipboard into the Signature/Footer screen'sHTML editor with Chrome, FireFox, MSIE 11+

Improved Administration

Global Administrators can now:

Configure Outbreak Protection settings

Configure server-wide Autoresponder settings

Freeze/Unfreeze mail queues

Manage Queues

Administer WorldClient server settings

Other Remote Administration Improvements

New in 14.0.1

Added mailbox reports for quotas, for mailbox size and message count.

Added Manual Learn button to Spam Filter Bayesian Classification section.

Log files can now be viewed in a new window.

Logos and color scheme updated.

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New in 14.0.0

Remote Administration's Account Manager now displays icons for OutlookConnector and ActiveSync users.

Added Return port settings to defaults option.

Additional Features and ChangesMDaemon 14.5 has many new features and changes. See RelNotes.html located in

MDaemon's \Docs\ subfolder for a complete list of all new features, changes, and fixes

to MDaemon from the previous version.

New in MDaemon 13.6

Simple Message Recall (New in 13.6.1)MDaemon Pro now has a simple message recall system that can be enabled andconfigured on the new Message Recall screen, located on the Server Settingsdialog. Using this system you can choose to delay incoming messages sent byauthenticated local users for 1 to 15 minutes. During that delay period the messagesare simply left in the inbound mail queue. This provides a short period during which auser can attempt to stop a message from being delivered. Once the delay periodexpires the message is delivered normally. The message recall feature is disabled bydefault. When the feature is enabled, the default delay period is 1 minute.

To recall a message a user can simply log in to WorldClient and click the Recall buttonthat will be displayed when viewing a recently sent message in the Sent Items folder. Ifclicked before the recall time limit expires, WorldClient will send a RECALL message toMDaemon. Alternatively, the user can go the the Sent Items folder in his mail client,locate the message he wishes to recall, and then "Forward as Attachment" themessage to the [email protected] system account, using "RECALL" as the

message's Subject. Another alternative is to view the message's headers, copy the Message-ID header value (the part to the right of the "Message-ID:" string), create a

new message and place "RECALL" plus the message ID value in the subject. If both

alternatives are used within the same recall message, only the message ID option willbe used.

Regardless of the chosen recall method, MDaemon will send an email back to the user,saying whether or not the recall was successful. When a message is successfullyrecalled, MDaemon deletes the message from the inbound queue as if it had never beensent. All recall processing is logged to MDeamon's Routing log.

Enhanced Reporting for WebAdminA Statistics Log screen was added to the Logging dialog, with options for controllingthe statistics log file and a new SQLite database file used for logging statisticalinformation about MDaemon's activity. This database is used by WebAdmin's newReports feature and contains data on MDaemon's bandwidth usage, number of inboundand outbound messages, spam statistics, and the like. By default this database isstored in the "MDaemon\Sta

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