md brochure eng v1.0

5
Assistance - Consultancy - Webservice MD Solution offers a comprehensive and integrated approach to the management, maintenance and repair of large kitchen appliances. The services we offer are flexible and adapts to the needs of our customers. The bar, restaurant, hotel or school canteen has the advantage to better manage their fleet with the help of our innovative web application or if required the intervention of our highly trained technicians. EXPERIENCE Our company is constantly growing thanks to our clients who hire us because of the experience and professionalism required in the industry. We always assist our customers with technical advice. PASSION Our passion for our industry enables us to keep abreast of developments. We see your company as important. Our goal is to always provide advice and solutions to a worry-free operations. COOPERATION Our customers can always rely on us to share our knowledge. We always do our utmost to create a good relationship and cooperation. Customers in the restaurant industry prefer MD Solution AB. We offer our experience and expertise to help you better manage the installation, maintenance and repair of your professional kitchen appliances. We strive for stability in our relationships. Through good economy and a strong focus on qualitative development we lay the foundation for sustainability and stability. MD SOLUTION 1

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Page 1: MD brochure ENG v1.0

Assistance - Consultancy - Webservice

MD Solution offers a comprehensive and integrated approach to the management, maintenance and repair of large kitchen appliances.

The services we offer are flexible and adapts to the needs of our customers. The bar, restaurant, hotel or school canteen has the advantage to better manage their fleet with the help of our innovative web application or if required the intervention of our highly trained technicians.

EXPERIENCEOur company is constantly growing thanks to our clients who hire us because of the experience and professionalism required in the industry. We always assist our customers with technical advice.

PASSIONOur passion for our industry enables us to keep abreast of developments. We see your company as important. Our goal is to always provide advice and solutions to a worry-free operations.

COOPERATIONOur customers can always rely on us to share our knowledge. We always do our utmost to create a good relationship and cooperation.

Customers in the restaurant industry prefer MD Solution AB.

We offer our experience and expertise to help you better manage the installation, maintenance and repair of your professional kitchen appliances. We strive for stability in our relationships. Through good economy and a strong focus on qualitative development we lay the foundation for sustainability and stability.

MD SOLUTION �1

Page 2: MD brochure ENG v1.0

About usMarco CocuzzaFOUNDER, COORDINATOR, SERVICEMy journey in the catering industry began in Italy in 1985 where I grew up and got my technical training. During my first job in Italy, I got a unique chance to fabricate custom stainless great kitchen furniture and large appliances to cruise ships and military vessels. Since 1988 I have been working in Stockholm with the support of large kitchen appliances and turnkey projects.My feeling and passion for cooking and the Swedish / Italian cuisine provides me with football a relaxing hobby.

Daniel RoosFOUNDER, SERVICE / cooling technologiesI am responsible for the service business and has been working in the branch for more than 20 years. I am a trained electrician and a refrigeration technicians and continuously follow technical courses related to the advanced machines. Therefore I feel safe and secure in my profession. My goal is to give our customers the full confidence and security with the services I perform.My strength lies in my long experience that makes me like the most severe challenges, which never will be too difficult for me to solve!

Philip TezelsonSERVICE / cooling technologiesI am a service minded and passionate technicians who worked in the industry for several years. I have a great expertise and I’m certified in cooling technology. I also attended to several training courses for the most common industrial kitchen appliances.My aim is to solve the customer's problems in the best way and I am passionate about my profession.

MD SOLUTION �2

Page 3: MD brochure ENG v1.0

Services

ServiceMD Solution is specialized in repairs and

installations of large kitchen appliances for heating and cooling used in commercial kitchens. Our technicians have practical experience and theoretical knowledge to solve all kinds of problems.

We are a certified company for with INCERT Certification C1269 in order to operate at different cooling systems.

ConsultancyMD Solution is also assist in need of renewing or starting new

kitchen. After many years of work, we have established good relationships with the best suppliers in the industry. This means that we can offer standard or custom kitchen solutions with best quality / price on the market. If you are the owner or designer of restaurants or bars contact us to better integrate our system with your project.

Web ServiceMD Solution has designed and created an

innovative bespoke web application for those who work in the catering sector. We create a database with basic information regarding all your major kitchen appliances and you can register your company in need of repair or maintenance at any time of day or night. Anytime you can get an overview of the major kitchen appliances.Our product is easy to use and learn, and you can use it from any device connected to the Internet (smartphones, tablets, desktops).

Official partners:

MD SOLUTION �3

Page 4: MD brochure ENG v1.0

Webservice

MD Solution AB offers a new online service for institutions to facilitate operation of the machinery & fault reporting. A new interactive web service, save time, save money. Web service has been chosen to avoid that customers will need to update, install, and perform backups. Further advantages are that the web service can be booted directly from PC or iPad, Android phone wherever you are.

WhyAvoid unnecessary visits costs. Correct replacement can be taken at the first visit.

Avoid double order of work. Reduce personnel costThe management of the service request is handled automatically ensure the right

information to the right place. We at MD Solution AB, following many years of experience in the industry experienced various problems arising from the handling of the complaint and statement of machinery. We believe that the need for a simpler and clearer system can simplify your work. Gain time save.

The productThe web application is developed by experienced technicians in the industry, all to

make it as simple and complete as possible to use, which facilitates fault reporting of large kitchen appliances. Software is not needed installed and no greater learning is required.

A detailed error report with the image that no misunderstandings should be done when it comes to location, machine and the error notification. To previous repairs should be seen clearly on the error report. Simplify management and save time with few keystrokes.

Target AudienceMD Solution AB offers new foreseeable web service for Large Kitchen customers,

Municipal Manager Property Manager, Unit Manager / Kitchen Manager, Service company specializing in commercial kitchens. Municipality Manager Property Manager

We think the hardest part, we create the entire database for you. We take pictures of kitchen appliances and puts them into the system together with technical data and if desired with manuals. Everything is included in the subscription price to be quoted. Prospective customers can start using the web application within a few days.

 

MD SOLUTION �4

Page 5: MD brochure ENG v1.0

EQUIPMENT LISTBetter control of the servicer to order

the right parts to the customer, saving time-consuming visits and costs. Detailed list with pictures and all data on each machine makes misunderstandings are minimized. HANDLING

The web service has been created as simply and clearly as possible so everyone concerned to understand and thus gain time.

SELF-MONITORINGTo the customer more easily be able

to store and manage measured temperatures and smoothly to produce these if necessary.

 SERVICE HISTORY

To simplify nybugetering and facilitate the warranty claim has service history created. Repair history stored here and follows all the time with each machine.

Customers and Reference

Campido - Grand Hotel - Clarion Hotels - Nordic Hotels - Story Hotel - Barista - Stockholm City - Golden Hits, Grand Espalier - Perini - Marion Gastro Diner

MD SOLUTION �5