mcs reo i nternal summary february 2014

MCS REO Internal Summary

February 2014

Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-140

1000

2000

3000

4000

5000

6000

51464788

38483750374335283344

3062351233743427

36803821

All Active Assets 12-Month


200

400

600

800

1000

1200

1400

1600

1800

2000

1147

1863

801686

824

1110

802784632

761800757798

All Initiations 12-Month

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13May-13Apr-13Mar-13Feb-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

2.993.32

3.12

2.66

3.473.56

2.58

3.33

2.59

3.24

2.50

2.51

2.52

5.65

6.27

5.695.46

6.596.75

5.06

6.07

5.25

6.39

5.53

4.955.23

2.65

2.95

2.57

2.803.123.18

2.482.74

2.663.14

3.03

2.43

2.71

Rekey Timeframes - All Clients

Average of Order to Complete Average of Order to Report Average of Complete to Report


1.00

2.00

3.00

4.00

5.00

6.00

3.183.283.17

2.99

3.483.51

2.99

3.39

2.97

3.39

2.682.912.94

5.07

5.41

4.874.91

5.555.71

4.64

5.37

4.87

5.55

4.88

4.59

4.88

Rekey Business Days Trend - All Clients

Average Days Order to Complete Average Days Order to Report Threshold


1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.423.473.403.19

3.73

3.47

2.74

3.503.35

2.892.83

2.482.56

6.036.055.97

5.64

6.63

6.14

5.42

5.905.77

5.345.34

4.764.74

2.612.592.572.45

2.902.662.68

2.402.412.452.512.282.18

Trashout Timeframes - All Clients



1.00

2.00

3.00

4.00

5.00

6.00

3.413.493.423.343.56

3.44

2.97

3.473.30

3.132.88

2.772.83

5.315.325.17

5.05

5.68

5.32

4.76

5.155.074.824.73

4.354.34

Trashout Business Days Trend - All Clients


Nationstar REO Keystone NRT Chase REO Resurgent REO Equity Pointe Single Source REO RoundPoint

REO SolutionStar REO

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

3.00

0.00

1.71

3.28 3.39

2.00

1.75

2.90 3.11

4.44

5.50

2.54

3.38 3.38

1.711.60

3.693.53

February - All REO Clients

Rekey

Trashout

* Bid time frames of Additional Bid, Customer Bid Request, Lending Condition, Regular, and Violation wo type only


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

10.00

8.498.308.428.29

9.31

7.28

6.616.30

5.966.29

5.80

5.295.31

6.426.80

7.066.67

7.09

6.31

5.695.555.325.47

4.86

4.414.42

2.07

1.501.361.62

2.23

0.980.920.750.640.820.930.880.89

Bid Timeframes - All Clients

Average of Order to Release Average of Order to Submit Average of Submit to Release

0.00

1.00

2.00

3.00

4.00

5.00

6.00

3.74

3.14

4.51

3.643.59

2.33

3.38

4.51

2.69

3.56

3.14

4.10

3.633.50

2.89

3.924.26

2.79

Bid Approval Timeframes - February

Average of order to complete

Average of order to complete workday

Recurring Services24%

Flat Fees44%

Bid Approvals/Other32%

Breakdown of Total Billing - February

Mar-13Apr-13

May-13Jun-13Jul-13

Aug-13Sep-13Oct-13Nov-13Dec-13Jan-14Feb-14

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

24%33%

29%27%

24%21%

19%

22%25%

22%22%

32%

44%40%

41%40%

44%47%

45%49%

51%45%

50%38%

32%27%

30%33%32%32%

36%29%

24%33%

29%30%

Historical Breakdown of Total Billing

Recurring Services Flat Fees Bid Approvals/Other

Client A


100

200

300

400

500

600

700

800

900

1000

316279285

447

638

925

563484

383450455

410409

Client A Initiations


500

1000

1500

2000

2500

3000

18191913

217724102469

2346

2081

1630153817241801

19602163

Client A Active Assets

Client A

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13Mar-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

3.00

2.08

3.923.60

4.614.323.82

4.67

2.00

5.004.85

6.006.53

7.857.72

6.647.00

4.33

2.00

2.00

2.77

2.082.933.243.40

2.822.33

2.33

2.00

Rekey Timeframes - Client A


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13Mar-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.002.54

3.603.674.30

3.843.774.33

2.67

1.00

4.00

4.775.005.53

6.556.44

5.366.00

4.00

3.00

Rekey Business Days Trend - Client A


Client A


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

4.44

3.443.684.233.79

3.603.16

4.453.73

2.732.902.502.58

6.305.64

6.036.056.55

6.095.34

7.08

5.52

4.694.744.524.40

1.852.202.35

1.83

2.752.492.192.63

1.791.961.852.021.81

Trashout Timeframes - Client A



1.00

2.00

3.00

4.00

5.00

6.00

7.00

4.003.453.56

4.133.613.53

3.19

4.183.51

3.032.932.812.87

5.445.015.185.455.65

5.31

4.53

6.03

4.824.414.284.134.08

Trashout Business Days Trend - Client A


Client A


2.00

4.00

6.00

8.00

10.00

12.00

14.00

8.19

7.708.12

8.82

11.58

6.816.34

5.656.03

5.755.22

4.915.27

5.30

5.97

6.636.56

7.66

5.575.28

4.965.37

4.804.354.194.36

2.88

1.731.49

2.26

3.92

1.251.060.690.65

0.950.880.720.91

Bid Timeframes - Client A


Client A

1 - 40 CY14

82%

41 - 75 CY3

18%

Client A Debris Removal Breakdown February

Client A

Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 May-13 Apr-13 Mar-13 Feb-13

1 - 40 CY 14 146 215 358 504 425 338 210 243 295 336 198 255

41 - 75 CY 3 24 39 58 79 53 50 34 51 44 50 51 48

76 - 100 CY 0 1 19 25 30 20 22 10 17 24 25 13 12

101+ CY 0 6 8 10 5 14 6 7 12 7 11 7 4

5%

15%

25%

35%

45%

55%

65%

75%

85%

95%

Client A Debris Removal

Client A

Client B


200

400

600

800

1000

1200

1400

1600

572

1334

329

826082107181171

225265269287

Client B Initiations


500

1000

1500

2000

2500

2187

1860

793

564581574667

890967

117111761307

1255

Client B Active Assets

Client B


2.00

4.00

6.00

8.00

10.00

12.00

3.28

3.292.63

7.50

2.00

3.20

4.94

1.00

2.55

4.05

2.172.06

3.13

6.446.86

5.50

10.50

5.255.60

7.18

9.00

4.73

6.555.67

4.22

6.00

3.17

3.572.88

3.00

3.25

2.402.24

8.00

2.182.50

3.50

2.172.88

Rekey Timeframes - Client B



1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

3.393.293.00

6.50

1.50

3.20

4.65

2.002.82

4.00

2.332.673.31

5.615.86

4.63

8.50

4.254.60

6.18

8.00

4.45

5.654.83

4.28

5.25

Rekey Business Days Trend - Client B


Client B


2.00

4.00

6.00

8.00

10.00

12.00

3.383.623.65

7.50

3.983.20

4.355.00

3.23

3.112.742.462.51

6.056.276.20

10.50

6.98

5.616.43

7.056.226.226.23

5.015.22

2.672.652.553.003.002.412.092.05

2.99

3.113.492.552.71

Trashout Timeframes - Client B



1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

3.393.543.50

6.50

3.683.15

4.134.48

3.183.262.842.732.72

5.335.465.45

8.50

5.93

4.875.61

6.055.405.345.41

4.584.64

Trashout Business Days Trend - Client B


Client B


2.00

4.00

6.00

8.00

10.00

12.00

8.518.65

9.81

8.80

8.197.84

6.726.34

5.77

6.366.09

5.525.14

6.47

7.14

8.147.93

6.946.90

5.935.59

5.165.63

5.12

4.574.34

2.04

1.511.67

0.861.25

0.940.780.750.610.720.960.950.81

Bid Timeframes - Client B


Client B

1 - 40 CY21684%

41 - 75 CY33

13%

76 - 100 CY5

2%101+ CY

42%

Client B Debris Removal Breakdown February

Client B

Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 May-13 Apr-13 Mar-13 Feb-13

1 - 40 CY 216 152 116 43 23 46 83 122 124 147 187 184 143

41 - 75 CY 33 15 12 6 11 8 15 21 25 25 32 29 24

76 - 100 CY 5 5 0 2 3 5 6 5 1 6 6 6 6

101+ CY 4 3 1 1 1 2 7 6 8 8 7 12 3

5%

15%

25%

35%

45%

55%

65%

75%

85%

95%

Client B Debris Removal

Client B

Client C


2

4

6

8

10

12

56

877

910

6

1

4

2

6

4

Keystone Initiations


10

20

30

40

50

60

70

80

4545454242

3438

32

25

4851

6268

Keystone Active Assets

Client C

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13May-13Apr-13Mar-13Feb-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

10.00

5.506.33

2.712.80

3.002.25

4.174.67

5.00

3.50

1.67

2.00

9.508.00

5.004.80

7.00

4.50

6.837.67

6.00

5.004.67

3.00 4.00

1.672.292.00

4.00

2.252.673.00

1.001.50

3.00

1.00

Trashout Timeframes - Keystone


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13May-13Apr-13Mar-13Feb-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

4.50

5.33

2.863.003.002.25

4.174.334.00

3.002.67

1.00

7.507.00

4.574.20

6.00

4.00

6.176.005.00

4.004.33

2.00

Trashout Business Days Trend - Keystone


Client C

Feb-14Jan-14Dec-13Oct-13Sep-130.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

12.20

8.439.04

6.20

5.17

7.707.357.50

5.10

4.33

4.50

1.091.54

1.100.83

Bid Timeframes - Keystone


Client C

Client D


10

20

30

40

50

60

70

80

4541

5552

67

42

51

64

313335

23

41

Client D Initiations


50

100

150

200

250

300

350

400

280278280256247

188212211

172184190209

234

Client D Active Assets

Client D


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

1.71

2.512.822.62

3.133.13

1.85

3.74

3.48

2.692.67

3.36

2.91

3.954.54

5.695.29

5.985.74

3.95

6.077.296.28

5.37

6.436.03

2.24

2.03

2.872.67

2.852.612.10

2.33

3.813.59

2.703.07

3.12

Rekey Timeframes - Client D



1.00

2.00

3.00

4.00

5.00

6.00

7.00

2.332.813.002.903.173.17

2.61

3.743.572.972.813.003.24

4.004.35

4.904.755.065.00

4.02

5.446.485.484.81

5.295.52

Rekey Business Days Trend - Client D


Client D


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

2.542.462.942.80

2.29

3.45

1.852.15

2.502.67

3.182.43

3.00

6.34

5.02

5.915.675.676.36

4.784.47

6.90

5.905.67

4.87

5.65

3.80

2.562.982.873.38

2.90

2.932.32

4.40

3.23

2.492.432.65

Trashout Timeframes - Client D



1.00

2.00

3.00

4.00

5.00

6.00

7.00

2.772.903.193.02

2.42

3.55

2.262.652.853.032.912.74

3.30

5.66

4.745.045.06

4.76

5.55

4.304.18

6.15

5.364.80

4.485.10

Trashout Business Days Trend - Client D


Client D


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

10.00

8.06

9.048.78

7.91

7.227.237.237.57

6.63

8.70

6.97

7.55

6.91

6.81

7.667.65

6.726.476.62

6.14

6.64

5.85

8.09

5.87

5.295.65

1.251.391.131.19

0.740.61

1.080.930.790.61

1.10

2.27

1.26

Bid Timeframes - Client D


Client D

Client E


100

200

300

400

500

600

521

440

356317

285283285

235205188158142

101

Client E Active AssetsFeb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14

0

20

40

60

80

100

120

140

160

134132

72

47

2530

70

514449

4349

57

Client E Initiations

Client E

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13Mar-13Feb-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

3.393.72

3.07

2.233.49

3.43

2.162.50

2.09

2.50

1.71

5.97

7.06

5.57

4.38

7.006.75

4.82

6.00

4.214.84

3.86

2.583.34

2.502.15

3.51

3.322.67

3.50

2.12

2.34

2.14

Rekey Timeframes - Client E


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13Mar-13Feb-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.483.533.14

2.46

3.713.57

2.672.752.673.05

2.36

5.285.75

4.93

4.08

5.895.75

4.45

5.25

4.064.63

3.93

Rekey Business Days Trend - Client E


Client E


1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

3.38

3.622.86

2.50

4.26

3.36

1.94

2.88

2.03

3.53

2.262.522.00

6.51

7.72

6.05

4.80

8.048.03

5.265.194.53

6.27

4.074.68

3.83

3.13

4.09

3.19

2.30

3.77

4.67

3.32

2.31

2.50

2.73

1.812.161.83

Trashout Timeframes - Client E



1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.423.77

3.072.55

4.043.36

2.532.882.82

3.57

2.522.812.66

5.73

6.49

5.33

4.30

6.656.55

4.744.564.47

5.40

3.894.39

4.00

Trashout Business Days Trend - Client E


Client E

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

10.009.13

7.467.58

6.54

7.727.83

6.02

7.28

6.087.02

6.326.66

5.82

6.55

7.08

5.38

6.36

5.44

2.11

1.130.92

0.721.17

0.750.640.92

0.65

Bid Timeframes - Client E


Client E

Client F


50

100

150

200

250

300

2927344138414644

00000

Client F Active AssetsFeb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14

0

2

4

6

8

10

12

14

16

32

455

2

5

14

00000

Client F Initiations

Client F

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

2.00

5.50

3.00

4.14

2.00

3.20

1.33

2.43

6.00

7.00

6.006.14

4.00

5.80

4.675.29

4.00

1.50

3.00

2.002.002.60

3.332.86

Rekey Timeframes - Client F


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

2.50

4.50

3.00

4.00

2.753.40

1.33

2.57

5.00

6.00

5.00

5.71

3.504.80

3.67

4.57

Rekey Business Days Trend - Client F


Client F

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-13Jul-13Jun-13May-13Apr-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

1.71

4.754.00

2.502.00

2.18

2.833.00

1.50

2.71

2.00

3.43

5.756.50

4.833.674.73

5.675.88

3.50

5.575.00

1.71

1.00

2.502.331.67

2.552.832.882.00

2.863.00

Trashout Timeframes - Client F



1.00

2.00

3.00

4.00

5.00

6.00

2.43

4.584.00

3.003.002.55

3.003.13

1.50

3.433.00

4.14

5.255.50

4.174.003.91

5.004.88

2.50

5.43

4.00

Trashout Business Days Trend - Client F


Client F


2.00

4.00

6.00

8.00

10.00

12.00

14.00

7.78

11.70

7.73

7.007.067.166.866.87

5.62

7.107.25

7.00

10.25

6.87

5.676.286.48

5.245.80

4.71

6.246.35

0.78

1.450.87

1.330.780.68

1.621.070.900.860.90

Bid Timeframes - Client F


Client F

Client G


1

2

3

4

5

44

1

4

2

11

000000

Client G Initiations


2

4

6

8

10

12

14

16

18

13

11

1314

121313

16

00000

Client G Active Assets

Client G

Feb-14Dec-13Nov-13Oct-13Sep-13Aug-130.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

16.00

18.00

1.75

4.003.00

3.332.002.00

5.505.505.00

7.00

16.00

8.00

3.75

1.50

2.00

3.67

14.00

6.00

Rekey Timeframes - Client G


Feb-14Dec-13Nov-13Oct-13Sep-13Aug-130.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

2.753.003.003.003.003.00

5.004.505.005.33

13.00

7.00

Rekey Business Days Trend - Client G


Client G

Feb-14Dec-13Nov-13Oct-13Sep-13Jun-13Mar-130.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

16.00

18.00

1.60

4.005.00

1.00

2.00

5.00

2.00

4.806.00

5.00

3.00

16.00

6.005.00

3.202.00

0.00

2.00

14.00

1.00

3.00

Trashout Timeframes - Client G


Feb-14Dec-13Nov-13Oct-13Sep-13Jun-13Mar-130.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

2.603.004.00

2.003.00

4.001.00

4.605.004.004.00

13.00

5.004.00

Trashout Business Days Trend - Client G


Client G


2.00

4.00

6.00

8.00

10.00

12.00

14.00

11.00

4.67

7.69

6.55

7.71

9.67

11.67

9.13

10.89

8.38

7.68

10.17

3.67

6.23

5.45

7.14

9.33

11.33

8.33

10.67

7.316.68

0.831.001.46

1.090.570.330.33

0.790.22

1.081.00

Bid Timeframes - Client G


Client G

Client H


10

20

30

40

50

60

70

80

6865

4742

2019

47

000000

Client H Initiations


50

100

150

200

250

300

252

214

150

106

6949

0000000

Client H Active Assets

Client H

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

2.90

3.97

3.11

2.03

2.882.26

1.79

5.537.21

5.695.665.825.26

4.00

2.643.24

2.58

3.632.943.00

2.21

Rekey Timeframes - Client H


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-13Aug-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.033.64

3.192.783.00

2.682.43

5.00

6.09

4.815.135.06

4.684.14

Rekey Business Days Trend - Client H


Client H

Feb-14Jan-14Dec-13Nov-13Oct-13Sep-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

3.693.21

3.71

2.59

4.00

1.60

5.845.636.05

5.29

6.25

4.50

2.162.422.33

2.71

2.25

2.90

Trashout Timeframes - Client H


Feb-14Jan-14Dec-13Nov-13Oct-13Sep-130.00

1.00

2.00

3.00

4.00

5.00

6.00

3.413.05

3.713.18

4.00

2.30

5.164.845.054.88

5.25

4.10

Trashout Business Days Trend - Client H


Client H

Feb-14Jan-14Dec-13Oct-13Sep-130.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

8.00

9.00

6.36

8.008.008.13

6.38

5.27

6.406.50

7.88

5.88

1.09

1.601.50

0.250.50

Bid Timeframes - Client H


Client H

mcs reo i nternal summary february 2014

Documents

customer bid request

violation wo type

lending condition