mclean & co. exit reportfiles.infotech.com/sample-exit-survey-report-2018.pdf · • mclean...

ExitSurveySample Company, Inc.

Current Period:

Oct 1, 2017 - Dec 31, 2017

Previous Period (for trending purposes):

Jul 1, 2017 - Sep 30, 2017

# of departing employees: 18

# of responses: 13

Response rate: 72%

Survey Participation McLean Leadership Index Factor Ranking Factors Top 10 Reasons Your New Opportunity

Survey

ParticipationOverall Survey CompletionRates

DepartmentCompletion Rates

Department Completion Rate Surveys Completed

Design 0% 0/1

Website 0% 0/2

Customer Service 50% 1/2

Security 50% 1/2

Account Management 100% 1/1

ApplicationsDevelopment

100% 2/2

Communications 100% 2/2

Helpdesk 100% 2/2

2

ExitSurvey

McLean &Company

Sample Com

pany, Inc.

Current Period: Oct 1, 2017 - Dec 31, 2017

Previous Period: Jul 1, 2017 - Sep 30, 2017Response rate: 72%

# of responses: 13


0 %

25 %

50 %

75 %

100 %

Current PeriodOct 1, 2017 - Dec 31, 2017

Previous PeriodJul 1, 2017 - Sep 30, 2017

18Surveys Sent

72%Completed

17Surveys Sent

88%Completed


Survey Participation

By DivisionCurrent Period

Oct 1, 2017 – Dec 31, 2017Previous Period

Jul 1, 2017 – Sep 30, 2017

3

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %

25 %

50 %

75 %

100 %

1 0Sent

Executive

2 0Sent

Finance

2 0Sent

HR

2 0Sent

Logistics

2 0Sent

IT

1 0Sent

Legal

1 0Sent

Marketing

1 0Sent

Procurement

2 0Sent

Product

2 0Sent

Research

2 0Sent

Sales

0% 0%

50%

50%

100%

100%

100%

100%

100%

100%

100%

0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%


McLean Employee

Experience ScoreHow likely would you be to recommend this organization to a qualified friend or a family member as a great place to work?

Employee Experience Score = % Supporters - % Detractors

DetractorsAnswered 0 - 6

PassivesAnswered 7 - 8

SupportersAnswered 9 - 10

73% (+13)

8Responses

18% (-15)

2Responses

9% —

1Responses

EmployeeExperience Score

-63.64

Previous PeriodEmployee Experience Score

-53.33

McLean & Co. ExitBenchmark Average

-26.83

4

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13



Factor

RankingPercent of respondents selecting each factor as their 1st, 2nd or 3rd ranked reason for leaving.

Ranked 1st Ranked 2nd Ranked 3rd

5

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %

25 %

50 %

75 %

100 %

5 1 2Responses

Job Factors

3 4 0Responses

Manager Factors

3 1 0Responses

CompensationFactors

1 2 0Responses

Personal Factors

1 0 3Responses

Working ConditionFactors

0 1 4Responses

OrganizationalFactors

38%

23%

23%

8% 8%

0%

8%

31%

8%

15%

0%

8%

15%

0% 0% 0%

23%

31%


Primary Reason For LeavingNumber of respondents that chose each factor as their primary reason for leaving.

Current PeriodOct 1, 2017 – Dec 31, 2017

Previous PeriodJul 1, 2017 – Sep 30, 2017

6

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


Job Factors n = 5 (38%)

Manager Factors n = 3 (23%)

Compensation Factors n = 3 (23%)

Working Condition Factors n = 1 (8%)

Personal Factors n = 1 (8%)

Organizational Factors n = 0 (0%)

Job Factors n = 5 (33%)

Manager Factors n = 2 (13%)

Compensation Factors n = 2 (13%)

Working Condition Factors n = 3 (20%)

Personal Factors n = 0 (0%)

Organizational Factors n = 3 (20%)

Interpreting

The Results

Survey ScaleAt the top of each page of the survey the following question is asked “How did the following contribute toyour decision to leave”. Then, each of the survey options are listed (e.g. Opportunities for careeradvancement) with the following scale.

• McLean & Company uses a standardized 6-point scale for data collection. Respondentsindicate the impact that each statement had on their decision to leave from “No effect” to a“Primary Reason” for leaving.

• Performance for the current period is displayed as a high impact score (% of respondents whosaid each statement was a moderate, major or primary reason for leaving). In the column to thefar right, we also isolate specifically the percent of respondents who indicated each statementwas a primary reason for leaving.

• The bars are colour coded according to whether each statement is a minor, moderate or majorconcern for your organization. Yellow indicates a minor concern, as less than 40% ofrespondents indicated this had a high impact on their decision to leave (moderate, major orprimary selected on scale). Orange indicates a moderate concern, as between 40 – 59% ofrespondents indicated this had a high impact on their decision to leave. Lastly, red indicates amajor concern, as over 60% of respondents indicated this had a high impact on their decision toleave.

• The Previous high impact score and Mclean & Co. Benchmark are included to help providecontext for current results.


Job

FactorsHigh ImpactLow Impact

60% ( — ) 38% (+22) 20%

47% (+13) 42% (+18) 10%

47% (+13) 24% (+36) 10%

73% (-23) 28% (+22) 10%

50% ( — ) 30% (+20) 10%

47% (+3) 33% (+17) 10%

47% (+3) 14% (+36) 10%

Previous highimpact score

McLean & Co.Benchmark

% of primaryreason for

leaving

60% - 100%Major Concern

40% - 59%Moderate Concern

0% - 39%Minor Concern

8

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Satisfaction with my role andresponsibilities

Opportunites for career advancement

Freedom to make decisions about how Idid my work

Degree of involvement in decisions thataffected my work

The degree to which my skills were usedin my job

Opportunities for career-related skilldevelopment

Relationship with my co-workers

60%

60%

60%

50%

50%

50%

50%


Manager


47% (+31) 24% (+54) 44%

47% (+23) 26% (+44) 10%

40% (+30) 24% (+46) 0%

53% (+7) 27% (+33) 10%

67% (-17) 26% (+24) 10%

64% (-14) 17% (+33) 0%




leaving




9

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Appreciation from my manager

Support from my manager to help meachieve better results

Feedback from my manager

Confidence in my manager's leadershipabilities

Trust in my manager

My manager's trust in me to do my jobwell

78%

70%

70%

60%

50%

50%


Compensation


40% (+10) 47% (+3) 0%

29% (+21) 37% (+13) 0%

20% (+20) 18% (+22) 10%

13% (+27) 17% (+23) 20%

13% (+17) 12% (+18) 10%




leaving




10

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Base pay

Variable pay

Health and dental benefits

Paid time off

Retirement Plan

50%

50%

40%

40%

30%


Working Condition


33% (+7) 23% (+17) 10%

20% (+20) 17% (+23) 0%

27% (+3) 7% (+23) 10%

20% (+10) 20% (+10) 0%

20% (+10) 5% (+25) 0%




leaving




11

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Poor work-life balance

Lack of a flexible work arrangement

Discrimination towards me based ongender, sexual orientation, age, religion,ethnicity, or disability

Scheduling/hours

Physical safety of the work environment

40%

40%

30%

30%

30%


Organizational


53% (+27) 19% (+61) 10%

67% (+3) 27% (+43) 20%

57% (+13) 25% (+45) 20%

47% (+13) 19% (+41) 0%

60% (-10) 25% (+25) 10%

60% (-10) 21% (+29) 10%




leaving




12

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Belief in the quality of the product/service

Lack of trust in the executive leadershipteam

Unhealthy organizational culture

Change in company direction

Poor inter-department relationships

Concerns about the company's future

80%

70%

70%

60%

50%

50%


Personal

Factors

Current PeriodOct 1, 2017 – Dec 31, 2017

Previous PeriodJul 1, 2017 – Sep 30, 2017

13

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


Changing my career path to something unrelated to this job n = 0 (0%)

Family, lifestyle, or health considerations n = 3 (23%)

I didn't leave for a personal reason n = 3 (23%)

Relocation n = 1 (8%)

The commute n = 3 (23%)

Changing my career path to something unrelated to this job n = 1 (7%)

Family, lifestyle, or health considerations n = 1 (7%)

I didn't leave for a personal reason n = 9 (60%)

Relocation n = 3 (20%)

The commute n = 1 (7%)


Top 10

Reasons for LeavingHigh ImpactLow Impact

53% (+27) 19% (+61) 10%

47% (+31) 24% (+54) 44%

67% (+3) 27% (+43) 20%

57% (+13) 25% (+45) 20%

47% (+23) 26% (+44) 10%

40% (+30) 24% (+46) 0%

60% ( — ) 38% (+22) 20%

53% (+7) 27% (+33) 10%

47% (+13) 42% (+18) 10%

47% (+13) 24% (+36) 10%




leaving




14

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


0 %25 %50 %75 %100 %

Belief in the quality of the product/service

Appreciation from my manager

Lack of trust in the executive leadershipteam

Unhealthy organizational culture

Support from my manager to help meachieve better results

Feedback from my manager

Satisfaction with my role andresponsibilities

Confidence in my manager's leadershipabilities

Opportunites for career advancement

Freedom to make decisions about how Idid my work

80%

78%

70%

70%

70%

70%

60%

60%

60%

60%


Your New Opportunity:

CompensationHow does the compensation in your new role compare to the role you aredeparting?


LevelHow does the level in your new role compare to the role you are departing?

15

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


Decrease n = 0 (0%)

I do not yet have a new role n = 1 (9%)

Increase n = 3 (27%)

N/A - Not applicable n = 3 (27%)

Same pay n = 4 (36%)

I am making a lateral move n = 3 (27%)

I am taking a demotion n = 1 (9%)

I am taking a promotion n = 3 (27%)

I do not yet have a new role n = 2 (18%)




Search TimelineHow long ago did you start looking for a new opportunity?

Your New Opportunity:Heard About PositionOn the last question, you indicated that you weren’t looking for a newopportunity. What best describes how you heard about your new role?

16

ExitSurvey

McLean &Company

Sample Com

pany, Inc.



# of responses: 13


I wasn't looking n = 2 (18%)

< 1 month n = 0 (0%)

2 - 3 months n = 2 (18%)

3 - 6 months n = 4 (36%)

6 - 9 months n = 1 (9%)

9 months - 1 year n = 2 (18%)

I was approached by a previous manager/employer n = 0 (0%)


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mclean & co. exit reportfiles.infotech.com/sample-exit-survey-report-2018.pdf · • mclean...

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