mcclure 2011 using social media in hr & recruiting

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Using social media in hr & recruitingjennifer mcclure

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Page 1: McClure 2011 using social media in hr & recruiting
Page 2: McClure 2011 using social media in hr & recruiting

why does social media

matter?

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evolution of communication

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1997 sources of hire

Newspaper ads 28.7%

Employee referrals 19.7%

agency (contingent) 10.4%

contract recruiters 8.7%

job fairs 8.3%

other advertising 5.0%

image advertising 4.6%

trade journals 4.2%

college 2.9%

resume services 2.9%

agency (retained) 2.1%

internet 2.1%

radio 1.5%

2010 sources of hire

referrals 27.5%

job boards 24.9%

career site 18.8%

college 7.2%

direct sourcing 5.0%

re-hires 2.8%

temp/contract-hire 2.4%

3rd party 2.3%

print 2.0%

career fairs 1.8%

walk-ins 0.7%

other 4.7%

http://www.careerxroads.com/news/SourcesOfHire11.pdf

recruiting has changed

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who’s using social media?

650 million profiles

120 million members

130 million accounts

240 million blogs

490 million users

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why should you get

involved?

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professional development

“using my social networks makes my job easier. i don't need to google info, i just ask my friends.” trish mcfarlane – hr business partner, st. louis children’s hospital

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employment branding

your employment brand is the way your organization’s prospective applicants,

candidates and employees perceive you as an employer

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‘social’ recruiting

web.jobvite.com/rs/jobvite/images/Jobvite-SRP-2011.pdf

“social media allows recruiters to network, build and maintain relationships with candidates in new ways and provides a forum to engage a much broader audience. it doesn’t replace traditional relational recruiting, it enhances it by allowing recruiters to extend their reach in a very cost effective way. “ lars schmidt – director of talent acquisition, npr

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where should you start?

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monitor & ‘listen’

http://www.socialmention.com http://www.google.com/alerts http://www.tweetdeck.com

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sample initial goals

branding/marketing

•  improve brand presence to build awareness •  increase positive mentions/sentiment about our brand

website •  increase traffic to careers site

recruiting •  attract qualified candidates to our career opportunities

•  develop a source for active & passive candidates

define your goals

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http://www.johnhaydon.com/2010/08/org-facebook-page-decision-flowchart

* before you need it  

prepare a response strategy*

http://www.webinknow.com/2008/12/the-us-air-force-armed-with-social-media.html

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•  create a content calendar

•  schedule time

•  use scheduling tools for some content

Monday  

• Recognize  a  Fan  or  Employee  

• Ask  a  Ques:on  

Tuesday  

• Post  “day-­‐in-­‐the  life”  photo(s)  

Wednesday  

• Ask  a  Ques:on  

• Schedule  an  Event  

Thursday  

• Share  Company  news  

• Post  a  Video  

Friday  

• Chat  with  a  Recruiter  

Saturday  

• Link  to  Career  informa:on  

Sunday  

• Poll  Ques:on  

plan your activities

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* free database of 177 Social Media Policies:

socialmediagovernance.com/policies.php  

provide guidelines & training

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63% of job seekers have a better impression of a

company that responds to negative posts / comments on

their social media site than those who do not

expect more good than bad

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reconsider blocking social media

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choose your ‘tools’

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select tools that meet your needs

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recruiter

this ain’t traditional recruiting

potential candidate

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company or careers page

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employment branding

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 “we have found that current employees are the most widely used and are by far the most trusted source of information about organizations for candidates.”

corporate leadership council

employment branding

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share information

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employment branding

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recruiting

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share information

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professional development

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employment branding

* Companies that blog attract 55% more website traffic

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employment branding

http://www.daxkonation.com

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create community

http://www.emc.com/community

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share information

“Blogging is the new newsletter at Mayo Clinic.” Linda Donlin - Internal Communications Manager

Mayo Clinic

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professional development

“Twitter has helped me to know my customers, solve customer

problems and to create relationships to do that.

There is a fabulous community of HR professionals engaging

with each other via social media.

My professional visibility because of my interactions on social

media is much greater than it was a year ago and it is helping me to make new contacts and

explore opportunities.”

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be ‘social’

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find people/candidates to follow

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recruiting

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post jobs

http://www.tweetmyjobs.com http://tweetajob.com

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professional development

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company profile

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your profile

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find candidates

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post jobs

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create community

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tie it all together

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Thank you!

[email protected]  

hPp://unbridledtalent.com  

hPp://www.facebook.com/UnbridledTalent  

hPp://www.linkedin.com/in/jennifermcclure  

hPp://twiPer.com/CincyRecruiter