<Insert Picture Here>

McAfee End Point Encryption (EPE), Disk

Encryption

Global IT Service Support

Developed By: Global Training Development Team

Version2_2, Oct2011

2

Agenda

• Introduction

• Installation Instructions

• Self Service Recovery

• Global IT Useful Links

3

<Insert Picture Here>

Introduction

4

Introduction Why is Encryption Important?

The purpose of data encryption is to prevent third party

access to corporate Information stored in PCs and

removable media due to theft or loss of the equipment

and complies with the corporate Information Protection

Policy

5

Full Disk Encryption: McAfee EPE encrypts the laptop’s hard disk at a lower

level, which means that the data is not reachable for unauthorized people

Encryption is user-transparent and automatic: The operation of the

software does not require user intervention or training.

Removable media (USB) encryption: Protects sensitive information by

encrypting it when copied to removable media such as a USB external hard

drive or memory stick

No user downtime: Encryption occurs in the background without noticeable

performance loss

Self Service Recovery Utility: Provides access to laptop when the system

password is forgotten and the user is locked out

Introduction Key Features For McAfee End Point Encryption (EPE)

6

<Insert Picture Here>

Installation Instructions

7

Installation Instructions Prerequisites

• McAfee Endpoint Encryption is fully supported on the Official

Windows Oracle Base Image (OBI)

• Dual Boot Machines are exempt from installing McAfee EPE

• Although the installation software has been fully tested, as a

precaution, performing a data backup is highly recommended

• Refer to the Information Protection Policy when backing up Restricted

or Confidential data

8

Installation Instructions Prerequisites (cont’d)

• This installation requires a WIRED connection, whether in an Oracle

office or over VPN. WiFI connections have to be avoided

• Pay particular attention to the onscreen instructions: this procedure is

not like a typical installation

• The installation should take around 20 minutes

• Once installed, McAfee EPE will start encrypting the hard drive: your

PC remains fully usable, can be put into sleep mode, or shut down

during this process

9

Installation Instructions Dual Boot Machines

• Dual boot machines are not

supported

• When installing the OBI on

your computer, you will be

prompted to install McAfee

EPE

• Dual-boot system owners

Select “This is a dual-boot

machine, do not activate

EPE”, Next:

10

Installation Instructions Mandatory install dialog

If you receive the McAfee push

on your machine, you will choose

1 of the 3 options

• Install: Choose this option if

you’re ready to start the install

process

• Defer: Choose this option if

you need to wait until later to

install

• Cancel: Choose this option to

end the push process*

*You may receive another EPE install push

11

Installation Instructions Installing EPE

1. Open MyDesktop

2. Click Software - Available

Software

3. Click McAfee Endpoint

Encryption for PC

4. Click Install Now

12

Installation Instructions Installing EPE (cont’d)

5. Read the instructions and click Next

6. Read the Warning window carefully and click Next

13

Installation Instructions Installing EPE (cont’d)

7. If this is a Dual-Boot

machine, click Cancel

otherwise click Next

8. Click OK when the check

disk notification appears

9. Reboot when prompted

14

Installation Instructions Installing EPE (cont’d)

10. Confirm your e-mail account and

Global User ID or enter an

alternative account. Click Next

11. Type in a new or existing EPE

password and click OK *

*EPE and Windows passwords do not need to be synchronized

15

Installation Instructions Installing EPE (cont’d)

12. If you already have an EPE account

and do not remember the password,

you can reset it using your SSO

credentials *

13. Select Reset Endpoint Encryption

password and and Click Next

14. Enter your SSO account name and

password. Click Next

*Your EPE username must match your Oracle GUID in ARIA

16

Installation Instructions Installing EPE (cont’d)

15. Enter your new EPE

password and click Next

16. Click OK to Reboot

17

Installation Instructions Installing EPE (cont’d)

17. Upon reboot, EPE will

synchronize with the

server and your account

will be created

18. The last window will show

the EPE pre-boot window

and will confirm account.

Click OK

19. Click OK to Reboot

18

Installation Instructions Installing EPE (cont’d)

20. Enter your EPE username and

password. Click OK

21. On your first login, you will be

asked three security questions

22. Complete the Local Recovery

Enrollment, click Finish

23. Logging on to Windows will be

set to Auto-Logon mode if the

username for Windows and

EPE match

19

Installation Instructions Required steps after the Installation

• Use McAfee Endpoint Encryption for Removable Media for encryption of data backups

• Visit the FAQ page

• For support installing EPE, submit an eXpressSR to SW: McAfee Encryption

20

<Insert Picture Here>

Self Service Recovery

21

Self Service Recovery Local Recovery

• If you forget your McAfee

EPE password, it can be

recovered

• If you enter a wrong

password you will get the

error Authentication

Parameters Incorrect

• If you know your McAfee

EPE username, you are still

able to recover your

password locally

• After 10 wrong entries your

account is disabled

22

Self Service Recovery Local Recovery

1. To attempt a Local Recovery,

click Cancel on the logon

window

2. Click Options, Recovery

3. Select Local Recovery

enter your username, Click

Next

4. Answer the three security

questions, Click Next

23

EPE Self Service Recovery Local Recovery (cont’d)

5. Enter your new password

twice, click OK

6. If successful, click OK

7. Click on Password Only

Token.

8. Enter your username and

new password, Click OK.

This will not affect your

Windows password

24

EPE Self Service Recovery Web Recovery

1. If local Recovery is unsuccessful,

you can recover your account via

the web console from another PC

2. From another computer, go to the

EPE webHelpdesk page

3. Accept all security warnings that

you may encounter on your web

browser

4. At the webHelpdesk home page,

click User webRecovery

25

EPE Self Service Recovery Web Recovery (cont’d)

5. To change the Local Recovery

Enrollment security questions,

Click Register. Read the

instructions carefully to proceed

6. If you are unable to login to EPE,

Click on either Reset Password

or Logon, follow the instructions

in the next slides

7. If unsuccessful, submit an

eXpressSR to SW: McAfee

Encryption

26

<Insert Picture Here>

Global IT Useful Links

27

Ask Global IT

AskGlobalIT.oraclecorp.com Have a quick IT question or issue and wish you could easily post and get a

quick answer? Want convenient and personalized service from IT

professionals? Visit the Ask Global IT forum! IT engineers are standing by to

provide you with quick and easy answers to your IT issues and questions.

MyHelp

MyHelp.oraclecorp.com This is your single source for self-help, learning, community support and other

documentation. Visit this site to search the knowledgebase, check current

systems status, access all the self-help tools from one location and if needed

open a Service Request.

Global IT Learning Library

learnit.oraclecorp.com Always wondered what you needed to do to ensure your machine was running

optimally? Want to learn how to configure your mobile device? Want to find out

more information on current brown bag training sessions? This site has it

all! New training modules are frequently being added to this portal to empower

Oracle employees with the IT knowledge they need. Have a look, you just

might find the answers you were looking for!

Global IT Useful Links

28