MBCIS Patient Navigation Database October 22, 2015 Identifying Navigation Clients 1.Is client due for breast/cervical cancer screening? 2.Is the client WILLING to receive needed services? 3.Does the client need agency help in scheduling services? Barrier Intervention(System, Financial, Psychosocial, Communication) 4.Did the client receive needed services? MBCIS Patient Navigation Before you can enter data in Patient Navigation database: 1. Request access to PN Database Sign User Agreement Form Fax to Sam or Tory at Subscribe to Applications in MBCIS 2. List of Navigator names to Sam viaor ACCESS to Applications Step 1 User Agreement Form o MBCIS o Discoverer o DCH File Transfer o Cancer Mapper Faxed to Sam Burke or Tory Doney at Single Sign On Step 2 SSO Application Portal o https://sso.state.mi.us https://sso.state.mi.us o Subscribe to Applications Encounter 1 INTAKE Assessment: Services/Barriers Identified Navigation Begins Identify from client, provider referral, own observation: Clients needs (I.e. receipt of breast/cervical screening, diagnostic, and/or treatment services) Barriers (problems) that prevent the client from obtaining needed services Explain the Outreach Navigation program services and assistance provided by navigator based on the information provided to the navigator by the client. Encounter 2+ Coordinate Resources/Barrier Intervention Navigators Identify problems or obstacles that prevent clients from getting the care they need. (I.e. Make the connection between providers and the community). Work with community providers and agencies to locate women in need of breast/cervical cancer screening services. Understand what resources could be used to overcome common barriers in the community you serve and know how to access these resources. Are able to cultivate a network of provider, health system, and community resources support over time. Encounter 3 Client Receipt of Services Was the outcome achieved? Were barriers resolved? Were services received? Navigation Ends BCCNS Forms 1.Intake Form 2.Encounter Summary Form 3.MTA Client Encounter Form Navigation Intake Form Used to document: Client verbal acknowledgement Breast/cervical services required Barriers that may interfere with receiving services When used: All NEW navigation only clients Previous navigation only clients returning for annual services Navigation Encounter Summary Form Used to document: Clinical services received Resolution of barriers When used: One form per client contact Exception: If multiple calls made within one day use ONE form/24 hour period to document calls 2 encounters required for navigation-only services to be reimbursed MTA Client Encounter Form Used to record navigation services provided to ALL NEW or Re-Enrolling MTA Clients AFTER July 1 First Encounter = Date MTA application signed Second Encounter = Client Follow-up contact date or MTA End Date Contacts Ann Garvin, BCCCNP Lead Nurse Consultant E.J. Siegl, BCCCN Program Director/Nurse Consultant Susan Harris, BCCCNP Data Manager Debbie Webster, BCCNS Navigation Consultant