1. By: Megan CainNina HolmanBrett LoaderKathryn WeickelAndrew Vandierendonck

2. History Location & Hours Questionnaire Current IT system Frontline Solutions Recommendations 3. Opened in October 1999 Why? How? Who? 4. Monday-Friday9am-11:30pmSaturday-Sunday6:30am-11:00pm*Times may vary depending onprivate rentals and the adulthockey league8319 Port Jackson Avenue NorthwestCanton, OH 44720-5465(330) 966-0169 5. Public skating Youth Hockey leagues Beginner Hockey Programs Figure Skating Club and Classes Birthday Parties and broomball Ice Rentals High school Hockey Programs-Jackson, Hoover College Hockey-University of Akron 6. 1.What is the current IT organization structure? 2. What type of computer technology is in use? 3. What securities and firewalls are currently in place? 4. What type of decision support system exists? 5. Are there any intranets or extranets implemented? 7. 6. What type of hardware and software is in place? 7. What other technologies besides computers and theinternet do you implement? 8. Who services and maintains the IT department ofsoftware? 9.What is a weakness or flaw with the current IT system? 10. Would you be willing to spend money to update andimprove the current IT system? 8. The Current IT SystemWindows 2003 ServerWindows XP ProfessionalWork StationConcessionsWindows XP ProfessionalWork StationPro Shop 2Windows XP ProfessionalWork StationPro Shop 1Windows XP ProfessionalWork StationOfficeThe current IT system is a Windows 2003 server with multipleXP professional work stations. Center Ice has one server andeverything is run through one program/software calledFrontLine Solutions. 9. The people using the IT system andFrontLine include:OwnerBusiness ManagerOperation Manager Skating Director Hockey directorSupervisor SupervisorSupervisorConcessionManagerStaff Staff Staff 10. Owner Business Manager The Operations Manager Hockey and Skating Directors Concessions Manager Supervisors General staff 11. Microsoft Software: Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Access Wi-Fi Live-Feed Cameras Windows server with XP Professional stationsalong with Frontline Solutions(RMS) 12. Opened to public but password protected Internet Service through AT&T Wifi set up by Integrity Computers Social Media- Facebook, entertainment bookcoupons and newspaper ads 13. CRM System Better use and understanding of Frontline-Inventorytracking and control Firewall- SonicWall NSA 3500 firewall security bundle Back up and Recovery- SonicWALLSonicWALL CDP110 Online pro shop available at centericesports.net Update existing website and make it more modernand user friendly