May 31, 2013

SDNSEC’s ServEdLink

Ann Burgess, RN, MSN

Bay Area 6th Medical Assisting Faculty Forum

May 31, 2013

Responses to your questions…..

May 31, 2013

How much does it cost?

After the implementation costs, the total annual cost to you is approximately $2400 based on $100/month for support and $100/month for server fees

You set your own user fees to support the Admin of your local system

May 31, 2013

Who is using it?Schools:

California College; Concorde: RT, Surg Tech CSUSM: Communicative Services EMSTA, Family Health Services: Phlebotomy Grossmont College: CVT, OTA, RT Grosssmont Health Occupations: Phlebotomy,

MA, Pharm Tech Mesa College: PTA, OTA, HIT, Phlebotomy Mira Costa College: Scrub Tech, Central

Services

May 31, 2013

Schools, continued

Newbridge College: Lab Tech Pima: RT, Pharm Tech, Rad Tech San Ysidro Adult School: MA SDSU: Dietetics, PT, Audiology, Speech

Pathology Southwestern College: Surg Tech, Central

Services (SPD), Phlebotomy, MLT Lab U of St Augustine: DPT, DOT

May 31, 2013

Non-local schools Chapman, Humboldt, Mt St Mary’s, UNLV,

Boston U, CSU Northridge, Columbia U, Nova: PT U of Southern CA, Western U: Physician’s

Assistant Oakwood: Dietary; Utah State: Ctr for Wt Mgmt Samuel Merritt, San Jose State, CSUDH: OT UCSD Extension: Exercise Science; CA

Northstate, Midwestern, U of Pittsburgh, U of the Pacific, UCSD, USC, Touro: Pharmacy

EMT/Paramedics from a variety of schoolsMay 31, 2013

San Diego Agencies using AH option

Sharp System: 5 hospitals and ambulatory sites

Alvarado Hospital Kaiser System: hospital and ambulatory

care sites Scripps System: 5 hospitals and all their

ambulatory care sites

May 31, 2013

Training required to get up to speed

Separate on-site training in a computer lab for school users and for agency users.

School user training precedes the school data input period; agency training precedes the time period for agency responses.

Webinars as needed A General Guide as well as specific guides for

school and agency users are provided. Interface is user-friendly

May 31, 2013

ServEdLink Pros Agency profiles for schools to access when

scheduling students; Public calendars Individualization of clinical options based on

hospital’s unit names Broad overview of clinical requests and health

education activity in a geographical area Multiple filtering opportunities and exports

available to generate reports for accrediting bodies

Quick recognition of scheduling conflicts Update history

May 31, 2013

Pros, continued Ability to upload attachments to individual request

(e.g., course objectives) Email alerts when changes made to a clinical

request Message Board with ability to upload attachments

(Continuing education program announcements, a new hospital policy, etc.)

Ability to print calendars for courses, agency units Local Admin and local determination of fees Ongoing support from Admin for ServEdLink with

additional customization at cost. May 31, 2013

Cons of not using ServEdLink

Time consuming scheduling process involving multiple telephone calls and emails

No standardization of scheduling methods, timing of requests/responses

Agency/school need to build own reports

May 31, 2013

May 31, 2013

Our Consortium Cycle 2013-2014

Consortium year: Requests with start dates between 8/1 and 7/31

January: Open computer lab for schools (technical assistance)

Feb 15: Deadline for schools to enter requests

March 1: Conflict resolution meeting for schools

March 15: Release of requests to agencies for review/action

March 21: Consortium meeting and open computer lab for agencies

May 17: Deadline for agency responses (to best of their ability)

October: Fall consortium meeting

Feedback/Evaluation; set next cycle; address other issues such as sharing how an agency handles a problem, background checks, changes in hospital/agency policies, dress code, announcements, etc.

May 31, 2013

Email alert notifying school of agency revision

School must now accept the revision, further revise or cancel

May 31, 2013

Example of school revising an official approval

Note that this action removes the official status since agency must review new date range

May 31, 2013

Calendars (hover)

Calendar: “hover” option

May 31, 2013

Calendar: print version for T4