maximo scheduler 7.5.1 renewed approach to work management

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© 2012 IBM Corporation Confidential 1 Maximo Scheduler 7.5.1 A Renewed Approach to Work Management WCMUG - June 2012 Andy Jackson IBM Client Technical Professional [email protected]

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Page 1: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 1

Maximo Scheduler 7.5.1

A Renewed Approach to Work Management

WCMUG - June 2012

Andy Jackson – IBM Client Technical Professional

[email protected]

Page 2: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 2

Disclaimer

The information on new products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on new products is for informational purposes only and may not be incorporated into any contract. The information on new products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

Page 3: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 3

Agenda

How has Maximo Scheduler evolved?

Our revised focus toward Work Management

What new features contribute to our revised approach

– Scheduler

– The new Graphical Assignment application

– Dispatching, Maps and Service Addresses

– Maximo Everyplace templates

Page 4: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 4

What is Maximo Scheduler?

A Maximo application that facilitates the scheduling of work orders, tasks, and PM forecasts graphically in a Gantt view

Page 5: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 5

Maximo Scheduler to date

3Q,2009

Gantt View to visualize work

orders and tasks

- Drag & drop work orders & tasks

- Manage dependencies

- Perform CPM

- View resource load and availability

Work Orders

- Date constraints

- Task dependencies

1Q,2010

Gantt View to visualize PM

forecasts

- View and manage future PMs and

Work Orders

- View resource load and availability

for both future PMs and Work

Orders

Work Orders

- Bulk Reschedule

- Assignment Manager tab in Work

Order application

Scheduler 7.1 Scheduler 7.1.1/7.5

Page 6: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 6

Precedence Logic and Activity Constraints

• Precedence logic added between work orders/tasks that have the same parent

• SNE/FNL date constraints calculated automatically from JP/PM offsets

Compliance window for any

work order or task

Page 7: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 7

PM Forecasting

• Generate forecast dates, change/move dates and allow Maximo to use these

forecast dates when generating PM based work orders.

• PM Forecast dates are graphically displayed in the same row on the Gantt chart.

Page 8: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 8

Our Revised Focus on Work Management

Page 9: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 9

Work Management Plan Forward

Investing in the natural evolution of our current products in a direction

desired by our customers

Enhancements to Scheduler (Maximo Scheduler 7.5.1)

– Graphical Assignment/Dispatching

– Provision of standard Work Order actions

– Additional Resources and their availability

• Assets/Locations

• Labor

• Tools

• Materials

– Schedule Compliance

Enhancements to Maximo

– Service Addresses

– Public Map UI Control

– Crews

– Optimization (iLOG Optimization tools – future)

Maximo Everyplace role based templates

All functional

capabilities

enabled with

Maximo

Scheduler

Page 10: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 10

Time Phased Functional Utilization

PM Forecasting

Capacity Planning

Resource Optimization

Dispatching Field

Technician

Years to Months Months 1-7 Days 1-3 Days

Forecast Schedule Mobile Dispatch

PM Application

Scheduler and

Graphical Assignment

Graphical Assignment

Everyplace Applications

Page 11: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 11

The logical work management hand-offs

Schedule Created Project, demand, & forecasted work

Assignments made Crafts & skills validated Absences & vacation respected

Field tech sees assigned route on a map See locations of neighboring crews Feedback on work status & progress

Assigned routes visible & editable on a map New work may easily be assigned based on proximity of labor

Scheduler

Graphical

Assignment

Dispatching

Maximo

Everyplace

Page 12: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 12

Contributors to our approach:

Maximo Scheduler

Page 13: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 13

Load and Availability

Additional resource types provide a more complete and accurate vision

of factors critical to proper planning & scheduling

– Can now see Labor/Crew, Asset/Location, Tool and Material availability

Page 14: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 14

Location and Asset Availability New actions added to Locations and Assets applications

– Allows a maintenance and/or operations calendar to be applied to one or a group of Assets or Locations

– May be imported from an external system (i.e. Production system)

– Provides the data needed to eliminate the scheduling of work when the Asset or Location is in use or not

able to be worked on

Page 15: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 15

Asset, Location & Material Availability

Other Resource Availability tab shows:

– Maintenance/Operational/Calendar availability of Asset and Location

– Planner knows when an Asset or Location is (or is not) available for work

– Material Availability for planned materials

• Shows required quantity v’s available quantity

• Eliminates planning work to be done when critical materials are unavailable

• Trades can be advised via email to pick up materials from an alternate storeroom

Page 16: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 16

Group by Work Property

Group By Asset, Job Plan, Location, PM, Priority or Work Type

– Grouping allows a planner to quickly identify unacceptable trends, that prioritized work is

addressed, or have a subset schedule by Work Type, all from within the current schedule

Page 17: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 17

Schedule Compliance

The ability to show Target, Scheduled and Actual bars on the Gantt chart

– Use Show/Hide Compliance button on toolbar to enable/disable additional bars

– Work orders at INPRG or later state with an actual start is needed for Actual bar.

– Actual bar drawn from Actual Start to Actual Finish or Time Now

– By default Schedule bars coloured same as Status

Page 18: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 18

Additional Actions and Tool Bar Buttons

Work Order Actions

Keep the user from having to

always navigate away from the

Scheduler Gantt view

Additional Toolbar Buttons

Make routine changes and

adjustments simple for the

planner

– Zoom to Week

– Go To Day

– Constrain horizontal scrolling to

the date range containing work

– Filter resources based on

selected work orders

– Show/Hide Compliance

– Full Screen

Page 19: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 19

Work Cost Tab

Calculate Costs button sums work order costs by week, month and

year

Allows the planner to align schedules to known budgetary boundaries

– Committed and Saved Estimated Labor, Materials, Services and Tools

Page 20: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 20

Resource Leveling & Optimization

Support for various optimization models (future release)

– Input

Flexible resource combinations

Priorities: Asset, Work , Location, Material, Tools

Resource availability

Appointment request

– Output

Optimal work schedule based on resource availability, SLAs, time constraint

and other user defined objectives such as minimize cost, schedule

emergency work first, etc.

Page 21: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 21

Contributors to our approach:

Graphical Assignment

Page 22: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 22

Graphical Assignment

New application aimed at easing the process of assigning work to people

Graphical Assignment UI is the same as Scheduler to further facilitate the logical “hand-off”

of a schedule to where assignments are made

Page 23: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 23

Making an Assignment

Assignments are easily made, with resulting color changes indicating

a change of status from Waiting Assignment to Assigned

Planner can split assignments, split to a shift, as well as split work and assign the

remaining segment

Page 24: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 24

Contributors to our approach:

Dispatching

Page 25: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 25

Dispatch View

A calendar view and map view of work order routes

Dispatcher views the map with their resources routes along with work time, travel time, start

and stop points.

– Bars may be manually dragged to change the sequence of work orders for a labour/crew,

or to reassign to another resource

Page 26: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 26

GPS Tracking

Identify a Location Based Service (LBS) Interval to capture

– Longitude, Latitude, Altitude, Accuracy, Altitude Accuracy, Heading, Speed

Labor: Crews:

Markers are color coded to display how current the LBS is.

Blue within 30 mins

of the LBS interval

(configurable)

Yellow outside 30 mins of

the LBS interval

Red last location accuracy is

over the limit (configurable).

Page 27: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 27

Map Functions

Unassigned Work Orders

Nearby Labor and Crews button is used to show GPS position

Layers (Traffic, Route, Work Orders, Locations, Nearby Crew, Nearby Labor)

Work Orders Symbology (Status, Priority, Work Type, Route, Default)

Unassigned work order with symbology

reflecting type of work

Map tips including More Information

menu defined in new Map Manager

application

Page 28: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 28

Service Address and Maps New Service Address application

Service Address and Map tabs on:

– Locations

– Assets

– Work Order (Activity, Change, Release)

– Service Requests (Incident, Problem)

Map tab added to:

– Labor

– Crews

Start and End Location can be defined

New Map Manager application

– Define map provider

– Define map tips

– Define menu items (More Information)

Locations – action Manage Systems

identifies Address System which

derives a service address by using a

location hierarchy.

Page 29: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 29

Contributors to our approach:

Maximo Everyplace

Page 30: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 30

IBM Maximo Everyplace

Maximo Everyplace enables users to:

● Shorten the lag time between an event’s

occurrence and the recording of that

event in the system. There’s no need to

wait until they get back to their desk

to enter or retrieve data.

● Increase accuracy of data in the system

by allowing them to enter information

while it’s fresh in their minds.

● Offer convenient, targeted access to

Maximo for workers who don’t

regularly sit at a desk or use a desktop

computer.

Allows users to access any existing IBM Maximo application on an iPhone,

iPad, iPod touch, Android, Blackberry, or other supported device without

installing anything on those devices

Page 31: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 31

Revise the Technicians View

Create new mobile applications for the field technician

– Leverage existing Maximo Everyplace product

Ability to tailor the application with Application Designer tool

– New templates will be created for the field technician

View current and sequenced assignments for themselves or their crew

Obtain directions where required

– View and feedback on work order details

Tailorable content

– Dynamic updates of sequenced work reflecting newer higher priority work,

reassignments, emergencies

– Application for Supervisor, and Technician (Lite, Phone and Tablet versions)

Page 32: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 32

Field Technician Application

Field Technician’s Work Order Route

Page 33: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 33

Field Technician Application – My Work

Street Level Route of Work Orders for the

day.

List of Required Material and Tools to do the work

for the day.

Page 34: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 34

Field Technician Application – Details

Toolbar Actions: • Query Tools • New / Follow-up Work Order • Status Change • Stop / Start Timers • Attach Documents

Page 35: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 35

Field Technician Application – Resources

Planned Materials, Tools and

Labor/Crews

Page 36: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 36

Field Technician Application – Results

Reporting of Work Order Results

Page 37: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 37

Field Technician Application – Time Reporting

Page 38: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 38

The Summarized Work Management Vision

Use Maximo Scheduler to:

– Find the optimal time to schedule upcoming work by balancing:

• Work order and Task relationships and constraints

• Labor, Asset, Location, Craft, and Material availability

– Drag and drop labor assignments (or automate)

Increase the visibility of resources and crews by:

– Leverage map UI control for dispatching of incoming work

– Monitor progress of existing work

– Manipulate crew and resource routes

Improve efficiency of field technicians

– Leveraging map UI control for viewing of route stops

– Dynamic work list based on dispatched work and automated optimization

– Communication with neighboring resources

– Intuitive feedback from mobile applications

Page 39: Maximo Scheduler 7.5.1 Renewed Approach to Work Management

© 2012 IBM Corporation Confidential 39

Questions

Andy Jackson

[email protected]