maximo hse manager 7.5 - ibm
TRANSCRIPT
© 2014 IBM Corporation1 © 2014 IBM Corporation
Maximo HSE Manager 7.5.1
Geoff Barrett
© 2013 IBM Corporation22
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Configuration/
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Maximo Mobile
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EveryplaceMaximo
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Linear Assets
Spatial
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Health, Safety
Environment
Asset
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IBM Asset Management Solution Portfolio
© 2013 IBM Corporation3
MAXIMO HSE 7.5.1
FUNCTIONALITY
© 2013 IBM Corporation4
What is Health, Safety & Environment Management?
• The processes and programs that
organizations use to ensure the
health and safety of:
•Employees
•Consumers
•Communities
•Environment
• Process Improvement
© 2013 IBM Corporation5
Maximo for HSE Manager – Capability Summary
5
Release 7.1.0 Release 7.1.1
All future release dates are estimates and specific content is subject to change.
Maximo 7.1 Maximo 7.1
Release 7.1.2
Maximo 7.1
GA: Sep 28, 2008 GA: Dec 2009 GA: Nov. 2010
• Location and Work Details
• Prioritization Matrix
• Condition for Work
• Regulations
• Incidents
• Defects
• Investigations
• Solutions
• Improvements
• Benefits and Losses
• Management of Change
• Action Tracking
• Standard Actions
• Control of Work
• Permit and Certificate Types
• Risk Analysis
• Risk Matrices
• Operator’s Log
• Standard Action Groups
• Maximo Spatial Integration
• Support for MIMOSA
• Miscellaneous enhancements
•Hazards
•MOC Risks and Projects
•Target Availability
•Legacy Tag
•Bad Actor Dialog
•Service Request (Oil)
• Operating Policies
• Operating Procedures
• Operator Tasks
• Cause Analysis/FMECA
• Material Inspection
• Operator Log Enhancements
• Scheduler integration
• MOC enhancements
• Miscellaneous enhancements
•Extra failure fields
•Incident impact
•Regulations extra where used
© 2013 IBM Corporation6
Maximo for HSE Manager – Capability Summary
6
Release 7.5.0 Release 7.5.1
Maximo 7.5 Maximo 7.5
Release 7.X
Maximo 7.X
GA: August 30 2011 GA: March 15 2013 GA:
• Non-conformances
• ISO I4224 Failure Mechanism
• ISO14224 Sub unit/maint item
• Multiple persons on Incident
• Classification of risk assessments
• Item Master on MOC
• Add Regulation to Incidents
• Qualifications link to certificates
• Qualification verification on Labour
• Editable fields on People
December, 2015
- Bypass management
- Enhancements:
Permit to Work
Incidens
Standard Actions
March, 2016
- Incidents Report
Mobile platform
June, 2016
- Isolation Management
- Other functional
enhancements
▪Permit to Work
▪Audit and Survey
▪Certifications
▪Location profiles
▪Preparation Activities
▪Daily Operations Report
▪Miscellaneous enhancements
▪ Incidents
▪ Test results
▪ Regulations
▪ Risk Assessment
▪ Failure Reporting
▪ MOC
▪ Operator Log
Requires IBM Maximo Health, Safety
and Environment Manager 7.5.0.4
© 2013 IBM Corporation77
Maximo HSE Integrated process –
© 2013 IBM Corporation8
Maximo Health, Safety and Environment Manager - 7.5.1 Modules
Operations
Asset &
Work
Managemen
t
Control of
Work
Investigatio
n &
Improveme
nt
Change
Managemen
t
Compliance
Knowledge
Managemen
t
Operating
Procedures
Operator
Log
Non –
Conforman
ce
Managemen
t
Failure
Reporting
Benefits
& Losses
Operating
Policy
Defects
Risk
Assessmen
t
Risk
Matrix
Incident
Managemen
t
Investigatio
ns
Improveme
nts
Managemen
t
of
Change
Regulatory
Compliance
Action
Tracking
Competenc
y
Managemen
t
Solutions
Personnel
Certification
Tracking
Cri
tic
al
Bu
sin
es
s
Pro
ce
ss
es
He
alt
h, S
afe
ty &
En
vir
on
me
nt
Ap
pli
ca
tio
ns
Su
pp
ort
ing
Maxim
o P
rocesses
Safety
Quality
Compliance
Permit
To Work
Audit and
Survey
Certification
s
Location
Profile
Preparation
Activities
Lock Out
Tag Out
Plan
© 2013 IBM Corporation9
Examples of some of the possible interactions in Maximo HSE
Work Order
Operating
Procedures
Operator
Log
Non –
Conforman
ce
Managemen
t
Failure
Reporting
Benefits
& Losses
Operating
Policy
Defects
Risk
Assessmen
t
Risk
Matrix
Incident
Managemen
t
Investigatio
ns
Improveme
nts
Managemen
t
of
Change
Regulatory
Compliance
Action
Tracking
Competenc
y
Managemen
t
Solutions
Personnel
Certification
Tracking
Permit
To Work
Audit and
Survey
Blue boxes show
HSE Applications
© 2013 IBM Corporation10
What is Maximo Health, Safety and Environment Manager?
Capability Benefit
Incident
Management
Addresses the continuous need for customers to improve operational performance by
creating, reviewing, and analyzing incidents
Investigations Allows customers to identify the root cause of problems arising from incidents on their plants
that may be safety, environmental, or production releated
Change
Management
Allows customers to support change requirements in a more robust way with multiple levels
of reviews/approvals, authorization of change, pre and post start actions
Regulatory
Compliance
Identifies regulatory compliance against assets and locations and associates job plans and
work orders to these regulations to ensure compliance – significantly reducing the costs
associated with compliance
© 2013 IBM Corporation11
What is Maximo Health, Safety and Environment Manager?
Capability Benefit
Operating
Procedures
Capabilities for documented, step-by-step operating procedures
Operating
Policy
Governance application for structuring your operating policy
Risk
Assessment
Iterative document that links all associated Health, Safety and Environment activities and
organizational data. Allows customers to analyze the risks associated with work carried out
through the Maximo products, identifying hazards and defining the impact ranking
Risk
Matrix
An application that models both probability and consequences of events supporting risk
management processes
Improvements Manages continuous improvement programs like Six Sigma or similar methodologies
© 2013 IBM Corporation12
What is Maximo Health, Safety and Environment Manager?
Capability Benefit
Operators
Log
Electronic log used by shift operators for recording and qualifying events which occur during
an individuals shift watch
Action
Tracking
Allows customers to track statutory implications to ensure certain types of work and actions
are completed by the agreed dates
Benefits &
Losses
Captures benefits/losses associated with improvements or costs associated with incidents,
failures, survey/audit findings
© 2013 IBM Corporation13
What is Maximo Health, Safety and Environment Manager?
Capability Benefit
Solutions Searchable learning repository associated with lessons learned, or with proven solutions
having a safety, operational, maintenance or engineering context
Defect
Elimination
Integrated approach to manage or eliminate defects
© 2013 IBM Corporation14
Capability Benefit
Certifications A certification record contains the details that are used to verify that standards for assets or
locations are met. They can also be used to make sure that personnel are qualified for
specialized tasks.
Location
Profile
Location profiles contain information on production data. You can use location profiles to
reduce the production losses that can result from planned or unplanned maintenance
shutdowns.
Preparation
Activities
An application to manage the preparation activities that are associated with different phases
of scheduled work packages. Preparation activities are tasks that are usually carried out
either before assets are put into operation or in preparation for a plant turnaround.
Lock Out
and
Tag Out Plan
Lock out and tag out operations specify a plan of isolation for assets or locations to ensure
the safety of the plant. The plans describe how to remove work assets from service and
place them back into service
Permit to Work A permit to work provides for the effective management of hazards in the work place. The
permit to work is frequently used with one or more work orders. You can also generate a
permit to work based on an existing work order or task.
Audit and Survey Audits are used to evaluate compliance with industry-related regulations or with internal
regulations. You can use either audits or surveys to evaluate locations and assets for
regulatory compliance.
What is Maximo Health, Safety and Environment Manager 7.5.1
BE
PREPARED!
© 2013 IBM Corporation15
HSE – TOPIC INDEX
Maximo 7.5
Note: This is only part of the functionality available with Maximo HSE
© 2013 IBM Corporation16
Topic Index
• Audit and Survey
• Incidents
• Investigations
• Risk Assessment
• Permit to Work
• Certification and Competency Management
• Management of Change
• Regulatory Compliance
• Work Priority Matrix
© 2013 IBM Corporation17
AUDIT AND SURVEY
Maximo HSE 7.5.1
Return to Index
© 2013 IBM Corporation18
Maximo Health, Safety and Environment Manager 7.5.1
Audit and Survey Audits are used to evaluate compliance
with industry-related regulations or with
internal regulations.
You can use either audits or surveys to
evaluate locations and assets for
regulatory compliance.
© 2013 IBM Corporation19
Audit and Survey
▪ What is it?
– A new application called Audit and Survey
– Question and Response capability
– Multiple findings
▪ Use Case
– Process audits
– Safety climate surveys
– Self-certification
– Equipment inspections
▪ Business value
– Enhanced HSE process compliance
– Reduced need for configuration
© 2013 IBM Corporation20
Evaluating regulatory compliance with audits and surveys
• Audits provide a way to verify that personnel are complying with internal
or external industry regulations.
• Surveys provide a method of assessing the safety climate and culture of
an organization, or of gathering information in specific areas. You can
use the resulting data to recommend follow-up actions.
© 2013 IBM Corporation21
An Audit or a Survey?
• An audit is an examination of
how work processes are
conducted within an organization.
• When you create an audit, you
specify the information about the
context of the audit, and the
personnel who are responsible
for carrying out the audit.
• You can also define whether an
audit is to be carried out by an
external agency so that you can
identify and track external audits.
• A survey is a way of collecting
information by evaluating the
answers to formulated questions.
• Surveys are valuable for
providing information about
whether regulations are being
followed during operational
procedures or policies.
• You can use surveys to identify
follow-up actions for improving
the safety of the plant and its
personnel.
• You can measure the level of
agreement or of disagreement for
each of the questions that are
asked.
© 2013 IBM Corporation22
Survey Format Option
• Climate Survey (Climate Survey
field checked)
• Name of person completing the
record is hidden
• Standard mode (Survey Format
field unchecked)
• All fields editable and visible by
person (s) conducting the audit
• Survey mode (Survey Format
field checked)
• User can only respond to
questions (subject to status)
• User cannot view scoring or
findings (subject to status)
© 2013 IBM Corporation23
Types of scoring calculations
To evaluate the health of the organization, and to identify methods of improving the
safety of the plant and its personnel, you assign a value to each question. You can effect
changes in the workplace that are based on an analysis of the scores.
You can select from the following types of scoring calculations:
Line Score
Used for either audits or surveys. You assign a numerical value to each question. The
total score is calculated based on the number of questions that are answered. When the
record is saved, the total score displays in the header area at the top of the record. Only
the administrator of the audit or the survey can find out the scores.
Reverse Scored
Used for either audits or surveys. The Reverse Scored check box is for informational
purposes only. When you select this check box, you must apply a reverse scoring
mechanism.
© 2013 IBM Corporation24
Audit and Survey Statuses
Management
Audit or
Inspection
Function
Prepare
DraftReview Required
Conduct
AuditAnalyse
Changes
Status to
Complete
Create
Follow up
Actions
Audit
Required
Action
Complete
Survey
Participant
Send to
Participant
Complete
Survey
Complete
Survey
Changes
Status to
Complete
Review
Required
Y N
N
Y
N
Y
N Y
In Progress
In Progress
Completed
Survey Entry
Survey Entry
Survey Complete
In Progress
© 2013 IBM Corporation25
Audit and Survey Lines tab screen layout
© 2013 IBM Corporation26
Findings tab
© 2013 IBM Corporation27
Findings tab – Follow-up section
© 2013 IBM Corporation28
Audit team screenshot
© 2013 IBM Corporation29
INCIDENTS
Return to Index
© 2013 IBM Corporation30
Incidents application
• You use the Incidents application to report a general incident or an event
that has a health, safety, or environmental impact. After an incident
occurs, you can follow up with the persons affected to ensure that the
appropriate corrective actions were implemented.
© 2013 IBM Corporation31
Incident Process Business Value
• Efficient process to raise an Incident
• Classifications provides persistent data entry
• Information of incident passed to relevant teams
• Seamlessly raise detailed Investigations
• Quickly raise related MOC
• Pro-active elimination of repeat incidents
© 2013 IBM Corporation32
Incident Management
If the incident is
unresolved further
investigation may be
required
5 Whys style and
Ishigawa type RCFA
are supported. An
FMECA capability is
also provided
As required create
Action Tracking,
Lessons Learned,
Improvements or MOC
records
© 2013 IBM Corporation33
• Scenario
• Accident involving a lorry driver climbing out of his vehicle and stepping onto a
cracked manhole cover which breaks under his weight.
• Logging the incident and taking initial details
• Create an investigation
• Analyse Root Cause Failure Analysis
• Follow up After Action Review
• Raise a MOC
• Resolve Incident and Investigation
Demonstration screenshots of an Incident
© 2013 IBM Corporation34
Incident Reported by: Wilson, Affected person: Williams, using a predefined Incident Template to
quickly complete the relevant fields
© 2013 IBM Corporation35
Create Follow-up activities if needed.
© 2013 IBM Corporation36
The Incident classification enables us to create focussed questions or attributes related to the
incident.
© 2013 IBM Corporation37
Higher Context information can be added to assist incident reporting and subsequent
investigation.
© 2013 IBM Corporation38
A running log of the incident is recorded within the Log TAB, listed in time order, most recent
being first.
© 2013 IBM Corporation39
An Investigation is created and will be related to the original incident
© 2013 IBM Corporation40
Details are inherited from the Incident record to eliminate re-entering of data and an investigation
process can proceed
© 2013 IBM Corporation41
Additional log entries relevant to the Investigation are entered
© 2013 IBM Corporation42
An After Action Review can be completed as part of the resolution and follow up process
© 2013 IBM Corporation43
A MOC can be raised to ensure that the RCFA has been addressed and as part of the Follow up
© 2013 IBM Corporation44
The related MOC can be fully viewed from within the Investigations application
© 2013 IBM Corporation45
The Investigation can now be Resolved as well as the original Incident. The related MOC has to go
through its lifecycle, and can still be managed independently
© 2013 IBM Corporation46
INVESTIGATIONS IN HSE 7.5.1
Return to Index
© 2013 IBM Corporation47
Investigations
You use the Investigations application to address
unresolved defects and incidents.
The goal of an investigation is to prevent or
minimize the impact of future similar defects and
incidents.
© 2013 IBM Corporation48
In the Investigations application, you can
perform the following activities:
In the Investigations application, you can perform the following activities
•Classify an investigation as global, regional, or local
•Delegate and track activity work orders for the investigation
•Report time spent on the investigation and its activities
•Use failure classes and failure codes to identify trends and isolate the probable
cause of failure
•Specify and describe component-level failures
•Specify and describe failure mechanism codes in support of ISO 14224
•Specify the method or activity by which failures are discovered, including barrier
failures. You can also specify the type of barrier that failed.
•Specify audit and survey records to track originating events.
•Specify safety-related system failures, such as safety-critical or hardware failures.
You can specify a reference to an element that is associated with a regulation, such
as a performance standard. You can also indicate that the failure requires action to
maintain system integrity.
•Associate existing solutions and lessons learned with investigations
•Record the results of after-action reviews, root cause failure analyses, and failure
mode effect and criticality analyses
© 2013 IBM Corporation49
Typical Investigation Process
Maintenance
ManagerCreate
Investigation
RCFA Required
After
Action
Review
Identify
Lessons
Learned
Change
Management
Create
Solution
AAR
Required
Investigation
Team
Conduct
RCFA
Failure
Reporting
N
N Y
N
Y
Y
Complete
Investigation
Document
Results
Follow up?
Close
Investigation
Change
Management
Team
© 2013 IBM Corporation50
An application that aids the process of investigation.
© 2013 IBM Corporation51
RISK ASSESSMENT
IBM Maximo 7.5.1 HSE Manager
Return to Index
© 2013 IBM Corporation52
Risk Assessment
• What is it?
• Provides the ability to conduct and record risk assessments
• Use cases
• Job Safety Analysis
• Assess risk associated with Work Orders, Job Plans, Incidents,
Investigations, Management of Change
• Business value
• Improved process safety management
• Earlier identification of risk
© 2013 IBM Corporation53
Risk Assessment
Risk Matrix
Consequence Hazards
Precautions
Job Plans
Safety Approval
Maximo HSE Risk
Assessment
modules and their
Relationship to
Maximo modules (in
Red)
© 2013 IBM Corporation54
A generic example of the risk matrix concept
© 2013 IBM Corporation55
The Maximo Risk Matrix
• The risk matrix is used to model risk based on consequence, severity
and likelihood
• All the customers researched for this application model risk in this way
but they use different sizes of matrix, different terminology and different
nomenclature for risk ranking
• The matrix design therefore needs to be configurable
© 2013 IBM Corporation56
Building the Maximo risk matrix
• The matrix is built one column at a time for a given combination of
consequence and severity
• Risk rankings are entered based on likelihood for each row of the matrix
• The ranking can be alpha-numeric
• A risk priority can be entered alongside risk ranking for any customer
using risk based prioritization of work eg for inspections
© 2013 IBM Corporation57
Maximo uses Consequence Records to build the Risk Matrix.
Consequence Description Severity
Con1 First Aid Needed -
Low to Medium Cost
in £
Minor
Con 2 Medical Treatment
Needed - Medium to
High Cost in £
Significant
Con 3 Serious Injury -
Major Cost in £
Major
Con 4 Death!! Huge Cost
in £
Critical
Customers can choose which terminology they use.
© 2013 IBM Corporation58
A Risk Matrix modelled in Maximo (using some Maximo terminology)
ConsequenceConsequence 1
First Aid Needed
Consequence 2Medical Treatment
Needed
Consequence 3Serious Injury
Consequence 4Death !
ImpactLow to Medium
Cost in £
Medium to High
Cost in £Major Cost in £ Huge Cost in £
Severity Minor Severity Significant Major Critical
RareLow Risk /
Risk Priority 3
Low Risk /
Risk Priority 3
Low Risk /
Risk Priority 3
Medium Risk /
Risk Priority 2
UnlikelyLow Risk /
Risk Priority 3
Low Risk /
Risk Priority 3
Medium Risk /
Risk Priority 2
Medium Risk /
Risk Priority 2
Significant
Chance
Low Risk /
Risk Priority 3
Medium Risk /
Risk Priority 2
Medium Risk /
Risk Priority 2
High Risk /
Risk Priority 1
ProbablyLow Risk /
Risk Priority 3
Medium Risk /
Risk Priority 2
High Risk /
Risk Priority 1
High Risk /
Risk Priority 1
Almost CertainMedium Risk /
Risk Priority 2
High Risk /
Risk Priority 1
High Risk /
Risk Priority 1
High Risk /
Risk Priority 1
Consequence Impact or Severity
Lik
elih
oo
d
or
Pro
ba
bilit
y
Red, Yellow and Green represent the Risk Priority or Risk Ranking
depending on customer terminology.
© 2013 IBM Corporation59
Another example of a typical industry matrix
© 2013 IBM Corporation60
The typical example modelled in Maximo
Hazard Severity
Rating 1
Hazard Severity
Rating 2
Hazard Severity
Rating 3
Hazard Severity
Rating 4
Hazard Severity
Rating 5
PeopleNo/First Aid
InjuryLoss Time Injury
Major Injury Single Fatality Multiple Fatality
Asset No Damage Minor DamageLocalised
DamageMajor Damage
Extensive
Damage
Environment No Impact
Low
impact/Little
Harm
Short Term Harm Long Term HarmConsiderable
Impact
Reputation No Impact Limited Impact Local ImpactConsiderable
ImpactNational Impact
Regular or
continuous
occurrence
Moderate
Priority 3
Action within 3 months
Substantial
Risk Priority 2
Action within 28 Days
Substantial
Risk Priority 2
Action within 28 Days
Intolerable
Risk Priority 1
Immediate Action
Intolerable
Risk Priority 1
Immediate Action
Likely to occur oftenModerate
Priority 3
Action within 3 months
Moderate
Priority 3
Action within 3 months
Substantial
Risk Priority 2
Action within 28 Days
Substantial
Risk Priority 2
Action within 28 Days
Intolerable
Risk Priority 1
Immediate Action
Likely to occur
sometime
Acceptable
Risk Priority 4
On Going Review
Moderate
Priority 3
Action within 3 months
Moderate
Priority 3
Action within 3 months
Substantial
Risk Priority 2
Action within 28 Days
Substantial
Risk Priority 2
Action within 28 Days
Unlikely but may
occur often
Acceptable
Risk Priority 4
On Going Review
Acceptable
Risk Priority 4
On Going Review
Moderate
Priority 3
Action within 3 months
Moderate
Priority 3
Action within 3 months
Substantial
Risk Priority 2
Action within 28 Days
Extremely UnlikelyAcceptable
Risk Priority 4
On Going Review
Acceptable
Risk Priority 4
On Going Review
Acceptable
Risk Priority 4
On Going Review
Moderate
Priority 3
Action within 3 months
Moderate
Priority 3
Action within 3 months
Consequence Impact or Severity
Lik
elih
oo
d o
r P
rob
ab
ilit
y
© 2013 IBM Corporation61
Typical Example in Maximo for the first hazard severity rating
© 2013 IBM Corporation62
Sample Consequence record
© 2013 IBM Corporation63
The Maximo Risk Assessment
• In the risk assessment application the user applies Hazards held in
Maximo to the risk assessment record, the user then applies a
consequence/severity and likelihood to the hazard to establish a risk
ranking.
• For each Hazard the default associated precautions are listed in a table
window. These can be deleted or added to based on the circumstances
of the risk assessment.
• Based on these a mitigated likelihood can be applied that results in a
mitigated risk ranking.
• For all the hazards evaluated the user selects the most significant
mitigated risk ranking.
© 2013 IBM Corporation64
Risk Assessment screenshot
© 2013 IBM Corporation65
Components that can be used for Risk Assessment in Maximo
• Risk Matrix application• Risk Matrix Report• Risk Assessment application• Hazards (HSE)• Job Plan Details, Risks sub-tab and tasks risks section• Work Order Tracking Details tab, Risks sub tab and tasks risk section• MOC Risks and Projects tab• Incidents and Investigations Risk Assessment fields• Locations Risk Assessment fields
© 2013 IBM Corporation66
PERMIT TO WORK
CAPABILITY
IBM Maximo 7.5.1 HSE Manager
Return to Index
© 2013 IBM Corporation67
Control of Work – Maximo Permit Process – End to End Process
Process 1.0 Request Work
Process 1.1 Define and
Categorise Work
Process 1.2 Risk
Assessment
Process 1.3 Request
Permit
Process 1.4 Prepare
Permit
Process 1.5 Review and
Approval
Process 1.6 Implement
Controls
Process 1.7 Issue and
Accept
Process 1.8 Carry Out Work
Process 1.9 Suspend and
Extend
Process 1.10 Handback and
Cancellation
Process 1.11 Closure and
Audit Process
Maintenance
Operations
Operations
Maintenance
Operations
High Level
View of
Process
© 2013 IBM Corporation68
Permit Application – Designed to follow the End to End Process
Process
1.4 Prepare
Permit
Process
1.5 Review
and
Approval
Process
1.6 Implement
Controls
Process
1.7 Issue
and Accept
Process
1.8 Carry
Out Work
Process
1.9 Suspend
and Extend
Process
1.10 Handback
and
Cancellation
Process
1.11 Closure
and Audit
Process
© 2013 IBM Corporation69
Permit Statuses
The functions of the Permit to Work application are controlled at different states with a
strict control of the movement from one state to the next.
Statuses are also time dependent, e.g. you can not change status to ACTIVE until the Issue Date is in the past.
• REQUEST > DRAFT, CLOSED
• DRAFT > APPR, CLOSED
• APPR > DRAFT, ISOLATION COMP, ISSUED, SUSPEND
• ISOLATION COMP > APPR, ISSUED, SUSPEND
• ISSUED > ACTIVE, APPR, SUSPEND
• ACTIVE > SUSPEND
• SUSPEND > APPR, CANCELED
• CANCELED
• CLOSED
Request Draft Approve IssuedIsolation Complete
Active Suspend Cancelled Closed
© 2013 IBM Corporation70
Permit to Work – Enforce the use of authorised people
Specifies that only authorized personnel
can review and approve permit to work
records. Use the People application to
provide authorization for these actions.
Specifies whether the person must be
authorized to hand back and cancel
the permit to work. Use the People
application to provide authorization for
these actions.
© 2013 IBM Corporation71
Control Authorisation by Person
© 2014 IBM Corporation72
CERTIFICATION AND
COMPETENCY MANAGEMENT
IBM Maximo 7.5.1 HSE Manager
Return to Index
© 2014 IBM Corporation73
Certification and Competency management
• Certifications• A certification record contains the details that are used to verify that standards
for assets or locations are met. They can also be used to make sure that
personnel are qualified for specialized tasks.
• Personnel Certification Tracking• Complete history of all personnel job roles, certifications, training and current
qualifications
• Competency Management• Improves competency assurance through capabilities for adding, modifying,
and updating competencies of the workforce
There are Three Focus Areas addressed by Maximo HSE
Manager
© 2014 IBM Corporation74
Maximo HS&E Add-on – 7.5.1 - Certifications
▪ What is it?
– Provides certificate type capability on a number of record types
– New application to create certifications in Maximo
– Linked to Assets, Locations, Work Orders, Audit and Survey, Persons,
Hazards
▪ Use Cases
– Inspection certificates
– Hazardous material certification
– Training certificates
– Commissioning certificates
– Construction certificates
▪ Business value
– Reduced configuration effort and improved compliance
© 2014 IBM Corporation75
Certifications
Certificate
Type
Certificates
Certificate
types define
the type of
certificate(s)
Work Order
Assets
Locations
Audit and
Surveys
Hazards
Certificate types define the certificates needed by the Asset, Work Order, Location,
asset, Audit and Survey or Hazard
Certificates
can then be
attached to the
core records
to aid
compliance
© 2014 IBM Corporation76
Personnel Certification Tracking
Qualificatio
ns
Labour Person
Qualifications can be
associated with a
labour record and
used on Work
Orders.
Core
MaximoMaximo HSE
A certificate type can be associated with a
qualification or a person.
Certificate
types define
the certificates
needed by the
person
Certificate
Type
Certificates
Certificate
types define
the type of
certificate(s)
Individual Certifications can now be
associated with a person.
Note: A person
does not need to
have a labour
record
PersonWork OrderNon Work
Activity requiring
person to have
certificate
© 2014 IBM Corporation77
Competency Management
Enforcing rules to ensure ONLY competent persons are authorised to carry
out activities in Maximo
© 2014 IBM Corporation78
Configurable Rules Enforced by Maximo
© 2014 IBM Corporation79
Certification tab screenshot
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Readings tab
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Standard Actions
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Review and Approval tab screen layout
© 2014 IBM Corporation83
Mind Map of Maximo Competency Management
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Core Maximo – Qualifications screen
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Core Maximo – Qualifications applied to a given Labour record
© 2014 IBM Corporation86
Core Maximo – Qualifications applied to a given Labour record
© 2014 IBM Corporation87
© 2014 IBM Corporation88
© 2014 IBM Corporation89
ACTION TRACKING
IBM Maximo 7.5.1 HSE Manager
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© 2014 IBM Corporation90
Action Tracking Use Cases
• General purpose action tracking linked to multiple Maximo applications
• Manage a specific action that requires formal tracking to completion
• Manage campaign of actions on similar assets
• Use to track and manage safety bulletins
© 2014 IBM Corporation91
Action Tracking Process
• Three main routes through process
• Simple action
• Simple action with single Work Package row
• Action with multiple Work Package rows
• Simple action will not require creation of a work package
• Context on action main tab is consider sufficient to define action
• Reviewers can be set up without populating work package
• Create a single work package row if asset/location need to be identified rather than referenced in originating record
• With Work Packages Work Orders can optionally be created to drive implementation of an action
© 2014 IBM Corporation92
Investigation follow up action use case
© 2014 IBM Corporation93
Context on Action tab Locked when
agreed by
saved and
status APPR
© 2014 IBM Corporation94
Work Package
• Work Packages are a way of defining more complex actions
• There can be multiple rows to a work package
• Each row must contain Asset/location or Job Plan
• Pre-built Standard Actions/Action Groups can be applied
• Asset List application can be used to identify a group of related Assets/Locations to which all require the same action such as a maintenance campaign or safety bulletin
• Actions can be identified against existing Work Orders and PMs
• New Work Orders can be create to progress an action
© 2014 IBM Corporation95
Action Work Package – Single Work Package
© 2014 IBM Corporation96
Action work package – multiple work packages
View status
of WOs
generated
from Action
© 2014 IBM Corporation97
View Work Orders generated from Actions
© 2014 IBM Corporation98
Identify reviewers on Review tab
© 2014 IBM Corporation99
Originating Investigation and generated Work Orders
shown on Related Records tab
© 2014 IBM Corporation100
Action Log
Logs copied
over from
related
Investigation
Log
entered
directly
© 2014 IBM Corporation101
Safety Bulletin use case
© 2014 IBM Corporation102
Safety bulletin use case
© 2013 IBM Corporation103
REGULATORY COMPLIANCE
IBM Maximo 7.5.1 HSE Manager
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© 2013 IBM Corporation104
Regulatory Compliance
Identifies regulatory compliance against assets and
locations.
Associates job plans and work orders to these
regulations to ensure compliance – significantly
reducing the costs associated with compliance
© 2013 IBM Corporation105
Regulatory Compliance Application
Full Details of the
Regulation
What Asset,
Location, Jobplan
Hazard or Permit
the Regulation
relates to
© 2013 IBM Corporation106
The Regulation as applied to the Work Order
© 2013 IBM Corporation107
THE MANAGEMENT OF
CHANGE
Maximo Health, Safety and Environment Manager 7.5.1
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© 2013 IBM Corporation108
Close ChangeDefine Change
A change management process is: The process of requesting, determining
attainability, planning, implementing, and evaluating changes to a system.
Approve
Change
Execute
Change
Release
Change
Implement
Change
The Management of Change in Engineering
1. Supporting the
process of
change
1. Enabling the
traceability of
changes
It has two main goals:
It follows a defined process!
© 2013 IBM Corporation109
Some customers using Maximo Management of Change
Maximo 7.5
MOC
Solution
Benefits Of Maximo MOC
• Electronic system allows for Work Flow
• Better review by multiple departments
• Easy location of MOC in the Process
• Possible integration with other systems
mail notification of assigned action items
• Paperless Process
© 2013 IBM Corporation110
Maximo can accommodate a variety of MOC process flows
Close ChangeDefine ChangeApprove
Change
Execute
Change
Release
Change
Implement
Change
based on industry best practice… but modified to suit your need.
Close MOC
(Closed)
Initiate MOC
(Initiated)
Submit MOC
(InReview)
Approve MOC
(Approved)
Pre-Start
(Implemented)
Post Start
(Completed)
Request MOC
(WAPPR)
Review MOC
(REVIEW)
Initiate MOC
(Initiated)
Design
(ENG)
Authorisation
(REVIEWED)
Work
Execution
(APPR)
Commissioning
(INPRG)
Closure
(COMP) •Request for Change
•Specifying the change details
•Review and Approval
•Pre-Start Actions
•Authorization
•Post Start Actions
•Closure
In simple terms it
involves :Maximo brings the MOC
process and the EAM
functions together!
© 2013 IBM Corporation111
A MOC process can be short or long, simple or complex
© 2013 IBM Corporation112
The Maximo MOC application follows the process intuitively
Close ChangeDefine ChangeApprove
Change
Execute
Change
Release
Change
Implement
Change
Let’s look at a
typical process
in Maximo….
© 2013 IBM Corporation113
Following a Management of Change Process - Part 1
MOC
Requestor
MOC
Administrator
Engineering
Manager
Maintenance
Supervisor
Discipline
Manager
Request
change
Enter MOC
details
Change classification
(engineering /
operational /
configuration)
Enter project
information and risk
assessment
Add
reviewers
Add
approvers
Configuration/
Operational/
Engineering
Reviewers
sign off
Approvers
sign off
Enter pre-
start actions
© 2013 IBM Corporation114
Following a Management of Change Process - Part 2
MOC
Requestor
MOC
Administrator
Engineering
Manager
Maintenance
Supervisor
Discipline
Manager
Complete pre-start
actions
Add
Authoriser
Authoriser
sign off
Enter post
start actionsComplete post start
actions
Enter MOC closure
status
Create work
order
© 2014 IBM Corporation115
HSE 7.5.1 – WORK PRIORITY
MATRIX
Geoff Barrett – Maximo Tech Sales
October 2014
Content based on a paper by Gonzalo Valle – IBM SpainReturn to Index
© 2013 IBM Corporation116
RIME Method
• Maximo uses RIME Method as the baseline for its Maximo Prioritization
Matrix
• RIME - Ranking Index Methodology for Expenditure (or sometimes)
- Relative Importance of Maintenance Expenditure
• Was developed by Albert Ramond and Associates in 1964 to overcome the
deficiencies of a simple priority system.
• In this method of ranking maintenance, work order priority is based on an
index that combines both the “work classification” ranking and “asset
criticality” ranking, to produce a single “RIME” number that is then used
by the end user to prioritize the work.
RIME code usually is calculated following this formula:
Variables:
1. WO Classification Ranking.
2. Asset Criticality Ranking.
RIME Rank(Code) = (WO Classification Ranking x Asset Criticality Ranking)
© 2013 IBM Corporation117
An example of a typical RIME Matrix
Asset
Criticality
Ranking
WO
Classification
Ranking
RIME Rank(Code) = (WO Classification Ranking x Asset Critically Ranking)
© 2013 IBM Corporation118
The Maximo terminology for RIME Matrix
Maximo Matrix Index
RIME Rank(Code) = (WO Classification Ranking x Asset Critically Ranking)
Asset
Criticality
Ranking
Maximo
Asset or
Location
Priority
Note: Maximo Matrix Index is a free text field.
WO
Classification
Ranking
Maximo
Reason for
Work Code
© 2013 IBM Corporation119
RIME Method and Maximo
In Maximo we have:
Reason-for-work (RFW) codes - They identify the reason that work is
performed.
Matrix Index - is the equivalent to RIME Index or RIME Code. It is used to
prioritize the work, The higher the number the greater the work priority.
It is determined based on the RFW and the Asset/location priority
Matrix priority is a RIME Index Ranking. The lower the number, the quicker the
work should be done.
• Start target date
• Finish target date
© 2013 IBM Corporation120
The Maximo Prioritization Matrix – some subtle differences
• The Maximo Matrix Index is a free value since not all organizations use
the multiplication formula. This permits the user to use their own formula
to calculate it.
• Reason for Work does not have a ranking value.
• Asset /Location has a priority value. Maximo uses it to set the Matrix
Index (RIME Rank Code) and the Matrix Priority
The Matrix Priority determines the Maximo Target Start and Maximo Target
Finish Dates.
© 2013 IBM Corporation121
Asset\Location Priority – Typical Descriptions
Asset
\Location
Priority
Priority
Description
1 Non Critical
Function
2 Support
Function
3 Operationally
Critical
4 Environmentally
Critical
5 Safety Critical
© 2013 IBM Corporation122
Reason for Work – Typical Examples
© 2013 IBM Corporation123
A Maximo Prioritization Matrix Example
RIME Rank(Code) The additional Matrix Priority determines
the Maximo Target Start and Maximo
Target Finish Dates
© 2013 IBM Corporation124
Maximo Priority – used to drive Work Order Target Date Adjustment
© 2013 IBM Corporation125
Maximo Priority – used to drive Work Order Target Date Adjustment
RIME Rank Code
© 2013 IBM Corporation126
Maximo Prioritization Matrix – A
group of Reasons for Work make up
a prioritization matrix
© 2013 IBM Corporation127
An individual Reason for Work - lists the Asset or Location Priority
that drives the Matrix Index and the Matrix Priority
RIME Rank Code
© 2013 IBM Corporation128
1. Create the
Work Order
with a
location.
2. Location
Priority is
automatically
populated
© 2013 IBM Corporation129
Using the Prioritization Matrix - 1
1. Select a
Reason For
Work Code
from the
Prioritisation
Matrix
© 2013 IBM Corporation130
Using the Prioritization Matrix - 2
1. Reason For Work Code and
Location Priority determine the
Matrix Index and Priority
2. Matrix Priority automatically
sets the Target Dates
3. Matrix Priority and Target Dates
can be overridden
© 2013 IBM Corporation131
BACKUP EXAMPLES
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© 2013 IBM Corporation133
© 2013 IBM Corporation134