maverick solutions 2014 course catalog
DESCRIPTION
ÂTRANSCRIPT
PROJECT TEAM TRAININGEND USER TRAINING
MaverickSolutions.net
MaverickSolutions.net | 1-866-628-7342
About Us 3What We Do: Training 4
Our Onsite Training Services 5Project-Team Training 6
Our Instructors 7End-User Training 8
Our Philosophy 9 PeopleSoft Courses 10
E-Business Suite Courses 13OBIEE / Hyperion Courses 16
Fusion Middleware Courses 17Oracle Cloud Courses 18
Taleo / RightNow Courses 19Oracle Database Courses 19
Index
Of all technology implementations, 50% are severely challenged,
25% completely fail, and 25% succeed.
The number one reason for this is education & training, or lack thereof.
-The Gartner Group
“
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We Do Training. Since 1999, Maverick Solutions has been a world-class provider of Oracle product training to clients both domestic and international. Not only do we partner with our clients to help them reach their goals, we instill long-lasting skills that will help them to maximize the return on their investment.
With Maverick Solutions as a training partner, our clients receive outstanding courseware, taught by the most experienced of professional instructors. We provide real-world solutions for your business and flexibility in our training that will allow your company to meet specific needs.
We look forward to partnering with your organization and helping you go above and beyond your objectives.
About Us
3
Your Step-by-Step Guideto Effective Oracle Training
Technology won’t determine the success of your technology initiative – people will.
At Maverick, assisting our clients’ users with necessary knowledge isn’t an afterthought, it’s the essence of who we are.
Let us team with you to help your staff reach its highest potential, by empowering them with the necessary understanding of your new technology.
MaverickSolutions.net | 1-866-628-7342
The Value of Training Whether you are a small municipality in Oregon, a large hospital in London, or an Ivy League University in New England, Maverick will provide your team with the training that is critical for a successful Oracle implementation.
Oracle software provides all the potential in the world, but it’s your people that will ultimately decide if your implementation will be a successful investment, or an expensive failure. Give your team the training they need to ensure success.
An investment in new software training is proven to be the #1 factor in decreasing costs and increasing efficiencies associated with all technology implementations.
Maverick Solutions provides the most comprehensive training for Oracle-related projects on the market today.
From instructor-led pre-implementation Project-Team Training to End-User Training, including custom content development and delivery, Maverick Solutions will work to ensure your implementation meets your business objectives effectively and efficiently.
What We Do: Training
Recognize the Needfor Training
If you have picked up this catalog, you’ve already
completed this step.
To complete a successful implementation, your
core Project-Team and End-Users are both going to need to be thoroughly
trained.
STEP
Training ClassificationsThere are two basic types of training that are critical in any software implementation: Project-Team Training and End-User Training. As a convenience, all training is performed onsite at your location and in accordance with your schedule.
Pre-Implementation Project-Team Training
We provide your core Project-Team with hands-on lab training, designed to teach them the power and robust capabilities of your new software.
Real world instruction, taught by actual implementation professionals, empowers your team with actionable knowledge to ensure your project stays on time and on budget.
End-User TrainingWe will teach the End-Users of your new software not to fear change, but to embrace it. We will provide Custom Development and Delivery of End-User Documentation, including eLearning modules for technology roll-outs.
Our Onsite Training Services
Distinguish DifferentTypes of Training
There are two types of training - each with
different targets.
Project-Team Training will give your core team
anintroduction to the new software.
End-User Training is more customized for your business and the
every-day jobs of users.
STEP
5
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Core members of your staff will be working with your implementation team to build your new processes. Whether you choose an out-of-the-box or custom solution, your team needs to understand the implications of design and configuration decisions.
Your Project-Team will receive an introduction to the capabilities of your new software. We use courseware that is designed to show the broad scope of the software features and how the different modules work and interact with each other.
Private, onsite training: At your site. Only your staff. Forget the hassles associated with public training coordination.
All-inclusive, highly competitive pricing: Includes tailoring of courseware, course materials for each student, the use of our hosted software environment, and because we don’t charge for travel & expenses, you will not be asked to pay for flights or per diem.
Courseware: The most current in the industry, written by real-world practitioners with a hands-on learning focus.
Project-Team Training
Project Team Training
Maverick Solutions’ professional instructors will
guide your team through hands-on labs, illuminating
the robust options now available to them.
This process will ease and simplify the transition to
their new software.
STEP
3
With Maverick, your training will be conducted by only the most talented and enthusiastic instructors. These are not professional speakers reading from a textbook or slide-show enthusiasts.
Maverick employs only certified practitioners with hands-on experience. Our instructors will use their years of real-world implementation experience to transfer practical, useable knowledge to your staff.
Our Instructors
7
Our instructors are Oracle Certified Professionals.
Average of 10 years of experience with implementing Oracle-related products.
Up-to-date on latest releases and peer reviewed to ensure continued expertise.
We provide training relevant to your project, pertinent to your new processes and your users.
All Maverick instructors develop their programs based on real-world implementation backgrounds, meaning you will have
real solutions to your real-world issues.
MaverickSolutions.net | 1-866-628-7342
End-User TrainingYou have made an investment in new software that will increase productivity, efficiency and save you money. You’ve performed all necessary fit/gap analysis, trained your Project-Team and implemented the software.
Now what? The fact is that the software will only be effective if the people utilizing it are equipped with the skills to apply it to their daily jobs.
Your End-Users – the people who use your software solutions every day, are being asked to abandon their old way of doing things and adapt to new software and new processes. Give your users the training they need to be successful.
• Developmentofcontentanddelivery.
• Flexibletomeetallbudgetsandstaffmodels.
• InstructionbyCertifiedUPKSpecialistsand Professionals ensures peak user performance.
• Developmentanddeliverycompetenciesinclude instructor led training (ILT), e-learning and/or blended.
• Contentdevelopmentanddeliverycapabilitiesinclude multiple languages, for effective global delivery.
End-User Training
End-User training is custom to your data and delivered to teach your team how to
use the software to perform their jobs efficiently and
effectively.
Training your End-Users is a critical step in your
software implementation.
STEP
Our PhilosophyMaverick Solutions exists on the principal idea that the need for your users to adopt and embrace change during your software implementation process is the most critical element to the success of your investment. Let us team with you to help your staff reach its highest potential by empowering them with the necessary understanding of your new technology.
Companies around the world are choosing to upgrade their Enterprise Resource Planning (ERP) systems, including Human Capital Management (HCM) and Financial Supply Chain Management (FSCM). Oracle applications provide the technological platforms to achieve administrative and financial success, but this can only be accomplished when users have the knowledge to efficiently utilize these new systems.
WE DO TRAINING
9
PeopleSoft
E-Business Suite
Oracle Cloud
OBIEE • Hyperion
Taleo • RightNow
Fusion Middleware
1 (866) [email protected]
CONNECT wITh US! @weDoTraining
Maverick Solutions
MaverickSolutions.net | 1-866-628-7342
PeopleSoft CoursesFinancialsPSF640 PeopleSoft Introduction to Financials and SCM 1 DayPSF641 Advanced PeopleSoft FSCM Practices and Techniques 1 DayPSF642 PeopleSoft General Ledger 5 DaysPSF643 PeopleSoft Treasury 4 DaysPSF644 PeopleSoft Cash Management 3 DaysPSF645 PeopleSoft Accounts Payable 4 DaysPSF646 PeopleSoft Accounts Receivable 4 DaysPSF647 PeopleSoft Billing 3 DaysPSF648 PeopleSoft Expenses 3 DaysPSF649 PeopleSoft Grants 4 DaysPSF650 PeopleSoft Project Costing 4 DaysPSF651 PeopleSoft Contracts 4 DaysPSF652 PeopleSoft Commitment Control 3 DaysPSF653 PeopleSoft eSettlements 2 DaysPSF654 PeopleSoft Asset Management 4 DaysPSF655 PeopleSoft Query for Financials Users 2 DaysPSF658 PeopleSoft nVision for GL 4 Days Supply Chain Management PSF662 PeopleSoft Inventory 4 DaysPSF663 PeopleSoft Purchasing 4 DaysPSF664 PeopleSoft eProcurement 3 DaysPSF665 PeopleSoft Strategic Sourcing 2 DaysPSF667 PeopleSoft Supplier Contract Management 3 DaysPSF668 PeopleSoft eSupplier 1 DayPSF669 PeopleSoft Services Procurement 4 DaysPSF670 PeopleSoft FSCM 9.2 New Features 2 DaysPSF671 PeopleSoft FSCM 9.2 New Features - Customize 2 DaysPSF675 PeopleSoft Maintenance Management 2 Dayshuman Capital Management PSF600 Introduction to PeopleSoft HCM 1 DayPSF601 Advanced PeopleSoft HCM Practices and Techniques 1 DayPSF602 Peoplesoft Human Resources 3 DaysPSF603 PeopleSoft Base Benefits 2 DaysPSF604 PeopleSoft Benefits Administration 5 Days
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PeopleSoft CoursesPSF606 PeopleSoft Career Succession Planning 1 DayPSF607 PeopleSoft Position Management 1 DayPSF608 PeopleSoft Recruiting 4 DaysPSF609 PeopleSoft Global Time & Labor 4 DaysPSF610 PeopleSoft Time & Labor 4 DaysPSF611 PeopleSoft Payroll for North America 5 DaysPSF612 PeopleSoft Global Payroll 5 DaysPSF613 PeopleSoft Absence Management 5 DaysPSF614 PeopleSoft Global Absence Management 3 DaysPSF615 PeopleSoft Base Compensation and Budgeting 1 DayPSF616 PeopleSoft Variable Compensation 1 DayPSF617 PeopleSoft ePerformance 4 DaysPSF619 PeopleSoft Compensation 2 DaysPSF620 PeopleSoft Payroll Interface 1 DayPSF622 PeopleSoft Profile Management 1 DayPSF624 PeopleSoft Enterprise Learning Management 4 DaysPSF625 PeopleSoft Query for HCM Users 2 DaysPSF630 PeopleSoft HCM Delta 9.2 2 DaysPSF631 PeopleSoft HCM Delta 9.2 - Customize 2 DaysPSF635 HR Help Desk 4 Days Campus Solutions 9.0 version 5 PSF680 Introduction to PeopleSoft Campus Solutions 1 DayPSF681 PeopleSoft Campus Solutions Campus Community 2 DaysPSF682 PeopleSoft Campus Solutions Academic Structures 2 DaysPSF683 PeopleSoft Campus Solutions 3Cs 2 DaysPSF684 PeopleSoft Campus Solutions Contributor Relations 3 Days PSF685 PeopleSoft Campus Solutions Recruiting and Admissions 3 Days PSF686 PeopleSoft Campus Solutions Student Enrollment 3 DaysPSF687 PeopleSoft Campus Solutions Academic Advisement 2 DaysPSF688 PeopleSoft Campus Solutions Academic Records 2 DaysPSF689 PeopleSoft Campus Solutions Student Financials 4 DaysPSF690 PeopleSoft Campus Solutions Managing Payments 3 DaysPSF691 PeopleSoft Campus Solutions Financial Aid 4 DaysPSF692 PeopleSoft Campus Solutions Financial Aid Packaging 3 Days
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PSF693 PeopleSoft Campus Solutions Equation Engine 2 DaysPSF694 PeopleSoft Campus Solutions XML BI Publisher 2 DaysPSF695 PeopleSoft Campus Solutions Admissions Web Services 2 DaysPSF696 PeopleSoft Query for Campus Solutions 2 DaysPSF697 PeopleSoft Campus Solutions Transfer Credit 2 DaysTechnical / ReportingPSF120 SQR 3 DaysPSF130 PeopleSoft Query for Technical Users 2 DaysPSF140 PeopleTools I 5 DaysPSF141 PeopleTools II 5 DaysPSF142 PeopleTools I/II Accelerated 5 DaysPSF145 PeopleTools for Functional Users 3 DaysPSF150 PeopleSoft Integration Tools I 4 DaysPSF151 PeopleSoft Integration Tools II 4 DaysPSF170 PeopleCode Programming 5 DaysPSF180 PeopleTools TestFramework 3 DaysPSF200 PeopleSoft Server Administration and Installation 5 DaysPSF220 PeopleSoft Workflow 3 DaysPSF222 Approval Framework for Technical User 2 DaysPSF223 Approval Framework for Functional User 1 DayPSF225 Approval Framework Funct User w/ Forms Builder 2 DaysPSF230 PeopleSoft Security 3 DaysPSF231 PeopleSoft FSCM Security 1 DayPSF232 PeopleSoft HCM Security 1 DayPSF250 PeopleSoft Application Engine 4 DaysPSF290 PeopleTools 8.5x New Features 5 DaysPSF295 PeopleSoft Lifecycle Management 5 DaysPSF296 PeopleSoft Performance Monitoring 2 DaysPSF297 PeopleSoft PUM 1 DayPSF300 PeopleSoft XML (BI) Publisher 2 DaysPSF320UserProductivityKit(UPK)ProforPeopleSoft 5DaysPSF350 PeopleSoft Interaction Hub (Portal) 5 DaysPSF400 PeopleSoft EPM for Implementers 5 DaysPSF402 PeopleSoft EPM for Functional Users 4 Days
PeopleSoft Courses
Technology EBS100 R12 Oracle System Administration Fundamentals 5 DaysEBS105 R12 Oracle Workflow 4 DaysEBS106 R12 Oracle Approvals Management Engine (AME) 2 DaysEBS110 R12 Oracle Install, Patch, Maintain Oracle Apps 5 DaysEBS115 R12 Oracle Configurator 4 Days EBS120 R12 Oracle Extend the OA Framework using JDeveloper 5 DaysEBS125OracleUserProductivityKit(UPK)Pro11.0foreBusiness5Days
BI OBI130 Oracle BI Applications for E-Business Suite 5 DaysEBS140 Oracle BI Publisher for E-Business Suite 3 Days
FinancialsEBS201 R12 Oracle E-Business Suite Essentials 3 DaysEBS205 R12 Oracle Financials Functional Foundation 5 DaysEBS206 R12 Oracle Financials Technical Foundation 5 DaysEBS210 R12 Oracle General Ledger 5 DaysEBS212 R12 Oracle Financial Subledger Accounting (SLA) 2 DaysEBS213 R12 Oracle EBS Tax 2 DaysEBS220 R12 Oracle Financial Accounting Hub 5 DaysEBS222 R12 Oracle Financial Statement Generator 2 DaysEBS230 R12 Oracle Financial Analytics 2 DaysEBS240 R12 Oracle Asset Management (Fixed Assets) 4 DaysEBS241 R12 Oracle Financials - Processes and Applications 5 DaysEBS245 R12 Oracle Accounts Payable 5 DaysEBS251 R12 Oracle Payments 1 DayEBS252 R12 Oracle iExpense 2 DaysEBS260 R12 Oracle Accounts Receivables 4 DaysEBS263 R12 Oracle Credit Management 2 DaysEBS264 R12 Oracle iReceivables 3 DaysEBS272 R12 Oracle Cash Management 2 DaysEBS280 R12 Oracle Purchasing (Financial) 5 DaysEBS290 R12 Oracle Financials New Features 5 Days
E-Business Suite Courses
13
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human Capital Management EBS301 R12 Oracle HCM Fundamentals 5 DaysEBS302 R12 Oracle People Mgmt Fund & Work Structures 4 DaysEBS310 R12 Oracle HRMS (Core HR and Benefits) 3 DaysEBS312 R12 Oracle Advanced Benefits 3 DaysEBS314 R12 Oracle Workforce Management 3 DaysEBS315 R12 Oracle Workforce Scheduling 2 DaysEBS320 R12 Oracle Self-Service for HR 3 DaysEBS333 R12 Oracle iRecruitment 2 DaysEBS340 R12 Oracle Performance Management 2 DaysEBS345 R12 Oracle Time and Labor 3 DaysEBS370 R12 Oracle Payroll Administration 4 DaysEBS390 R12 Oracle HCM New Features 4 Days Projects EBS401 R12 Oracle Projects Foundation 3 DaysEBS402 R12 Oracle Project Costing 2 DaysEBS403 R12 Oracle Project Billing 2 DaysEBS405 R12 Oracle Project Accounting Fundamentals 5 DaysEBS410 R12 Oracle Project Contracts 2 DaysEBS430 R12 Oracle Grants Management 3 DaysEBS490 R12 Oracle Projects New Features 3 Days Supply Chain Management EBS501 R12 Oracle Procure to Pay Fundamentals 5 DaysEBS510 R12 Oracle Purchasing (SCM) 2 DaysEBS511 R12 Oracle iProcurement 2 DaysEBS512 R12 Oracle Procurement Contracts 2 DaysEBS520 R12 Oracle Supplier Life Cycle Mgmnt Fundamentals 2 DaysEBS522 R12 Oracle Sourcing 2 DaysEBS523 R12 Oracle iSupplier 2 DaysEBS530 R12 Oracle Order to Cash Fundamentals 5 DaysEBS531 R12 Oracle Order Management 5 DaysEBS532 R12 Oracle Inventory Optimization 1 DayEBS535 R12 Oracle Collaborative Planning 5 DaysEBS541 R12 Oracle Mobile Supply Chain Applications 2 Days
E-Business Suite Courses
EBS542 R12 Oracle Cost Management 2 DaysEBS544 R12 Oracle Advanced Pricing 5 DaysEBS546 R12 Oracle Inventory Management 4 DaysEBS560 R12 Oracle Advanced Supply Chain Planning 4 DaysEBS564 R12 Oracle Value Chain Planning 3 DaysEBS561 R12 Oracle Contracts 3 DaysEBS590 R12 Oracle Supply Chain Management New Features 5 DaysEBS115 R12 Oracle Configurator 4 Days Manufacturing EBS601 R12 Oracle Discrete Manufacturing Fundamentals 5 DaysEBS603 R12 Oracle Flow Manufacturing Fundamentals 5 DaysEBS605 R12 Oracle Process Manufacturing Fundamentals 5 DaysEBS607 R12 Oracle Project Manufacturing Fundamentals 5 DaysEBS610 R12 Oracle Bills of Material 3 DaysEBS625 R12 Oracle Work in Process 3 DaysEBS630 R12 Oracle Advanced Product Catalog 2 DaysEBS635 R12 Oracle Enterprise Asset Management 4 DaysEBS690 R12 Oracle Manufacturing New Features 5 Days
E-Business Suite Courses
15
“The amount of attention and resources devoted to training has frequently been found to be among the
top factors behind successful IT projects.”
Dickson & DeSanticsHarvard Policy Group
MaverickSolutions.net | 1-866-628-7342
BI Publisher OBI225 Oracle BI Publisher Enterprise Edition 3 DaysEBS140 Oracle BI Publisher for E-Business Suite 4 DaysPSF300 PeopleSoft XML (BI) Publisher 2 Days OBIEE OBI275 OBIEE Repository (RPD) Development & Security Mgmt 4 Days OBI291 Oracle BI Dashboards, Answers, and Delivers - 11g 5 DaysOBI292 Oracle 11g OBIEE New Features 2 DaysOBI295 OBIEE Answers and Dashboards - Advanced Topics 2 DaysOBI280 WebLogic for OBIEE Administration 3 DaysOBI299 Overview of Oracle Business Intelligence 1 DayOBI100 Dimensional Modeling 3 Days OBI Analytics OBI130 Oracle BI Applications for E-Business Suite 5 DaysOBI285 OBI Analytics for HCM 2 DaysOBI286 OBI Analytics for Financials 1 Day Endeca OBI312 Oracle Endeca Information Discovery 3 Days Data Integrator OBI461 Oracle Data Integrator (ODI) 12c: Developer & Admin 5 Days hyperion Essbase HYP100 Hyperion Essbase 5 DaysHYP111 Hyperion Essbase for Power User 2 DaysHYP130 Smart View for Essbase and Planning 1 DayHYP200 Hyperion Planning- Create and Manage Applications 5 DaysHYP210 Hyperion Planning Interactive End User 2 DaysHYP220 Financial Reporting for Essbase and Planning 2 DaysHYP300 HFM - Create and Manage Applications 5 DaysHYP310 HFM for Interactive User 3 DaysHYP320 Financial Reporting for HFM 2 DaysHYP330 Smart View for Hyperion Financial Management 1 Day HYP400 Hyperion Financial Data Quality Management (FDM) 3 Days
OBIEE / Hyperion Courses
Security OFM100 Oracle Identity Management Essentials 11g 3 DaysOFM102 Oracle Identity Analytics 1 DayOFM103 Oracle Identity Management 11g Development 5 DaysOFM104 Oracle Identity Management Administration 5 DaysOFM110 Oracle Access Management Essentials 3 DaysOFM114 Oracle Access Management 11g Administration (OAM) 5 DaysOFM120 Oracle Internet Directory 11g (OID) 5 Days Java/JDeveloper/ADF OFM301 Oracle ADF 5 DaysJAV110 Java Programming using JDeveloper 5 Days SOA OFM401 SOA Suite 11g Essentials 3 DaysOFM402 SOA Suite 11g Develop Composite Apps 5 DaysOFM404 SOA Suite 11g Administration and Architecture 5 DaysOFM406 Oracle Enterprise Gateway Security Management 3 DaysOFM411 Oracle Service Bus 11g (OSB) Development 3 DaysOFM414 Oracle Service Bus 11g (OSB) Admin & Architecture 3 DaysOFM421 Oracle B2B - Concepts 2 DaysOFM201 Application Integration Architecture (AIA) 3.0 5 DaysOFM210 SOA Governance - Oracle Enterprise Repository/Oracle — — Registry Repository/Oracle Enterprise Security 4 DaysOFM430 Oracle Fusion Middleware 11g Fundamentals 3 DaysOFM434 Oracle Fusion Middleware 11g BPM 5 Days webCenter OFM440 Oracle WebCenter Site Studio 5 DaysOFM451 Introduction to WebCenter 2 DaysOFM454 Oracle WebCenter Portal - Spaces Administration 3 DaysOFM455 WebCenter Portal - Development with Spaces 5 DaysOFM456 Oracle WebCenter Sites Administration 3 DaysOFM457 Oracle WebCenter Sites Development 5 Days webLogic OBI280 WebLogic for OBIEE Administration 3 DaysOFM550 Oracle WebLogic Administration 11g 5 DaysOFM551 Oracle WebLogic Advanced Administration 11g 5 DaysOFM552 Oracle WebLogic Performance Tuning and Diagnostics 4 Days
Fusion Middleware Courses
17
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Oracle Cloud
Oracle hCM Cloud CoursesOracle HCM Cloud – HR 5 daysOracle HCM Cloud – Benefits 5 daysOracle HCM Cloud – Payroll 5 daysOracle HCM Cloud – Compensation 5 days Oracle HCM Cloud – Security 2 daysOracle Cloud – Functional Setup Manager 1 day
Oracle Financials Cloud – Coming Soon!Oracle Procurement Cloud – Coming Soon!Oracle Supply Chain Cloud – Coming Soon!
Maverick Solutions has done a great job with project team training for the PeopleSoft Financials implementation here at Sonoma County! They have consistently provided instructors with many years of PeopleSoft
experience and knowledge of the public sector industry (both functional and technical courses). Their training documentation is up to date and
very well done. It provides a nice reference during the implementation effort and beyond.
They were also very accommodating in making changes to previously booked training courses when project scheduling conflicts arose. For
those organizations looking for a great training partner, I highly recommend Maverick Solutions. You will also find their pricing very competitive
for the value that you receive.
Project ManagerCounty of Sonoma
Taleo / RightNow & Oracle Database Courses
Taleo CoursesTAL100 Introduction to Taleo 1 DayTAL110 Taleo Reporting 1 DayTAL120 Taleo Recruiting 2 DaysTAL130 Taleo Performance 2 DaysTAL135 Taleo Succession 1 Day
RightNow Courses RNW100 RightNow for Administrators 5 DaysRNW200 RightNow for Developers 5 DaysRNW300 RightNow for Analytics 2 DaysRNW400 RightNow Outreach and Feedback 2 Days
Oracle Databse CoursesORA101 Introduction to Oracle SQL and SQL*Plus 5 DaysORA105 Oracle Analytic SQL 1 DayORA121 Introduction to Oracle for Experienced Users 3 DaysORA131 PL/SQL Programming 5 DaysORA140 Data Modeling and Relational Database Design 4 DaysORA150 Oracle SQL Tuning 3 DaysORA250 Oracle Application Express (APEX) 4 DaysORA301 Oracle DBA I - Architecture and Administration 5 DaysORA305 Oracle DBA Quick Start 3 DaysORA311 Oracle DBA II - Advanced Administration 5 DaysORA340 Oracle Enterprise Manager - OEM 12c 5 DaysORA383 Oracle 12c New Features for DBAs 5 DaysORA392 Oracle 11g R2 RAC (including ASM) 5 Days
1909.14.E01
PROJECT TEAM TRAININGEND USER TRAINING
PeopleSoftE-Business Suite
Oracle CloudOBIEE • HyperionTaleo • RightNow
Fusion Middleware
MaverickSolutions.net
WE DO TRAINING