Matthew Bell

Business Development Manager / IT ConsultantGen-i Northland

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About Gen-i

Who we are and how we got there

Gen-i: An Australasian ICT Business

• 3,300 staff

• 3,350 clients, 300+ with Trans Tasman presence

• over 17 locations in NZ and main centres in Australia

Map LegendGen-i Locations

Bridgestone Locations

Gen-i and Bridgestone Locations

Map LegendGen-i Locations

Bridgestone Locations

Gen-i and Bridgestone Locations

Gen-i Northland Local Franchise

Hands-on directors

• Locally owned and operated

• 20 years of investing in Northland

• 35 valued employees

Diverse client base

Education

Excellere College

Regent Training

Tikipunga Primary

Maunu School

Ruawai Primary School

Pakotai School

Local Govt

Whangarei District Council

Far North District Council

Kaipara District Council

Northern Regional Council

Large Enterprise

Top Energy

Northpower

New Zealand Refinery

Juken Nisso

Law

Webb Ross

Thomson Wilson

Lucy Postlewaight Barrister

Urlich McNab

AccountingSudburys

Syers Hamilton Pool

Gilmore Brown

Johnson O’Shea

Medical

Bush Rd MedicalNorthland OrthopaedicBream Bay MedicalTe Aroha Noa

General

Sport Northland

Hill Construction

Penguin Wholesalers

Te Rununga A Iwi O Ngapuhi

Baigents Office Products

Brice & Barradell

Lowes & Partners

Adams Trimmer

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Our customers

Best of Breed Capability & Partners

Gen-i delivery

Gen-i IT Products & Technical Support

Gen-i Products & Services

Gen-i Telecommunications

Gen-i Peripherals

Gen-i Consumables

Gen-i Telephone Support Desk

Gen-i Computer Cabling

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Gen-i leads Smart Technology charge into education

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Kaye Curran, Business Manager at Carmel College, Auckland says using Gen-i’s My Student

Account smartcard application has delivered many benefits;

"Its improved our school environment by reducing queues, bullying and theft, it's reduced the operating costs associated with handling of

cash and it has created a new revenue stream to the school," she says.

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Idea!

Professional IT support for the cluster for a fixed annual fee

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• One fee per annum – no other bills! Ease of budgeting – all schools contribute

• You decide the portioning of costs as appropriate

• Each school decides how much support is required and when visits would occur – rostered, set order of priority of urgency

• Regular & proactive maintenance visits (software updates and patches)

• Remote and onsite break-fix support

• Installation of new PC’s, printers and peripheral devices

• Infrastructure advice and planning

• Staff adds, moves and changes: email, log-ons passwords

(excludes after hours and cabling work)

Super Gen-i technician

Dedicated technical support just for the cluster – 12 Schools

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Where to from here?

• Gen-i concept – exclusive to Gen-i

• Does this type of support model fit the cluster?

• Do you perceive you have enough work requiring this type of support model?

• Budgeting exercise based on a ‘stock take’ of each school IT infrastructure

• 3 year agreement

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Benefits to the cluster of an association with Gen-i

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The benefits;

• We’re local. Local call centre, local technicians, local account manager, local administration

• Buying power for best of breed products

• Durable. Trading in Northland for over 20 years

• Proven track record in the education sector

– forward thinking

• HP warranty repair agent and Microsoft Gold partner

• One stop shop

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