Mathew Reinke Resume 9-2015

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  • WEB:www.linkedin.com/in/mathewreinke

    EMAIL:mathew.reinke@icloud.com

    PHONE:707.362.7056MATHEW REINKE

    Name: Mathew Reinke

    Location: 711 13th St, Eureka, California, 95501

    Experience: 10+ Years Availability: Full-time

    ABOUT ME

    PROFILE

    Highly motivated freelance computer consultant with extensive knowledge in Mobile Device Repair Including iPhone, iPod, iPod Touch.HaHardware Troubleshooting - including iPhone, iPad, iPod Touch, Mac and PC. Software Troubleshooting - including iOS, Mac OS X, Windows, iWork Suite, Office Suite, NextGen EHR, and QS/1. . Effective communicator and writer.

    SKILLS0 5 10

    Customer ServiceTroubleshooting

    Training

    iOS

    OS XNextGen EHRMS Office

    LICENSING+ California Licensed Pharmacy Technician+ National Certified Pharmacy Technician+ California Notary Public

    EDUCATION

    Associates: Business- Computer Applications & Office SystemsCollege of the Redwoods

    2015- Present

    2003- 2009 Associates: University StudiesCollege of the Redwoods

    2003- 2007

    Bachelors: Information TechnologyMinor in Mobile Application DevelopmentCapella University - Online (In Progress)

    EXPERIENCE

    2007- Present FREELANCEMobile Device Repair & IT SupportSpecialize in iPhone, iPad, iPod touch & Samsung repair + Mac & PC+ Hardware & Software Troubleshooting + Quality Customer Service

    2014 - 2015 PETCO ANIMAL SUPPLIES, INC.Dog & Cat Department ManagerUnsurpassed Customer Service and Support + Training & Coaching +Superior Sales Record + Management and Supervision + Inventory +Planning & Implementation of Sales & Margin Goals + Recruitment +Inventory + Merchandising + Promotional Displays + Loss Prevention

    2010 - 2014 UNITED INDIAN HEALTH SERVICES, INC.Pharmacy Business Manager / Certified Pharmacy TechnicianSuperior Customer Service via Telephone & Email + Data Entry + Software and Hardware Troubleshooting & Updates + Networking + Systems & Procedure Training + Supervision of Team & Department

    2009 - 2010 CVS/PHARMACYPharmacy Technician / TrainerExceptional Customer Service + High Volume Telephone Queue + Data Entry, Processing & Record Keeping + Company Trainer

    2004 - 2009 RITE AID PHARMACYPharmacy Technician / Clerk / TypistExceptional Customer Service + High Volume Telephone Queue + Data Entry, Processing & Record Keeping + Technician Trainer +Area Pharmacy Software Trainer + Inventory Management