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TRANSCRIPT
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TheRise&RiseoftheAustralianCon3ngentWorker
ClintBeecro-,ICTSeniorProjectManager,LaTrobeUniversityJamesKissell,DirectorofMarkeCng,WorkForceSo-ware
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Today’sPresenta3on
2:10-2:15PM Introduc3ons
2:15-2:25PM RiseandriseoftheAustralianCon3ngentWorker
2:25–2:40pmAustralianUniversi3es:Sessional&ProfessionalStaffManagement
2:40-2:55pmCasestudy:HowSAPTimeandANendanceByWorkForceSoQware&LaTrobeUniversityManageSessionalAcademics
3:00pm Q&A
HowtechnologyhelpsinaworldfullofchangeandvariaCon
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2002IntegraConswithSAPon-premiseclients.
2011WorkForceSo-wareformalisespartnershipwithSuccessFactorstobetheir1stCmeandaQendancesoluCon.
2012SAPacquiresSuccessFactors.SAPrelaConshipstrengthens.
2015SoluConExtensionpartnershipwithSAPformalisesatSuccessConnect.
WorkForceSoQwareandSuccessFactors/SAP
PARTNERSHIPBENEFITSIntegra3on:
CerCfiedIntegraConSingleSign-OnSeamlessUserExperienceCloseDevelopment
RelaConshipClient:
Singlecontract&singleline
ofsupport
PartnerBenefit:Extendyourservices
offerings,resellandincreaseknowledge
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PartnershipResults
ResellerAgreementAugust2015
15JointDeals
4Regions
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MorethanTime&ANendance-AllintheCloud!
Absence&Leave
• Robustaccrualsengine
• Time-offrequests,workflows,andforecast
• Leavecasemanagement
forNorthAmerica
Time&ANendance
• Timecapture,tracking,and
approvals
• Flexibleruleengineandreal3merulesprocessing
Scheduling
• Workforcescheduling
basedonjobdefini3ons,skills,events,etc.
• Automatedcall-outsand
fillingofopenshiQs
SAPTime&ANendanceManagementbyWorkForceSoQwareSKU:8003956(EnterpriseOp3on)SKU:8003957(SMEOp3on:<1,000)
NEWonSAP’spricelist!
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LaTrobeUniversity-Overview
• LaTrobeUniversityisaleadingAustralianuniversitywithmetropolitan®ionalcampusesacrossVictoriaandpartnershipsacrossAsiaPacific
• Globalreachwithover35,000studentsand3,000FTEstaffand4,000+casualstaff.
• Assetbaseof$1.5Bandannualrevenueof$600M
• RunningSAPsince1999
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• ExcellenceandcreaCvityinthekeyworldissues
• AQracCngandretainingoutstandingstudentsandexcepConalstaff
• Digitallyconnectedcampuses
• Gamechangingpartners
• Global‘Top500’university
• Sustainability-intellectual,physicalandfinancialresources
LaTrobeUniversity-2017Objec3ves
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Inthenexttwoyears…
• Establishtrustedpartners
• DeduplicaConandsimplificaCon
• FocusontheapplicaConofIT,nottheimplementaCon
• ImplementDigital/Cloudfirststrategy
• MoveawayfrommanagingassetstomanaginginformaConandpeoplewithastrongfocusoninnovaConandintegraCon
LaTrobeICTVision
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Australia’sRelaConshipwithUnsecured,ContractLabour
TheRise-and-RiseoftheAustralianCon3ngentWorker
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TheChangingWorkforceLeadingtoIncreasedCasuals
3%
21%
31%
45%
1%
Tradi3onalists70andolder
BabyBoomers52-69
Genera3onX40-51
Millennials19-39
Gen202018andyounger
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Australia’sThirstforCasualLabour
hQp://www.abc.net.au/news/2016-04-14/australian-unemployment-rate-drops-to-lowest-level/7328102?secCon=business
WewillbeinserCngavideoclipherefromABCNews(BusinessSecCon)–14-04-2014byAlanKohler,respectedeconomicseditor,onthefallinunemployment.ThefallwasduetothecreaConofnewpart-CmejobsnotfullCmejobs-whichfell.(First1min,11secs)
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• ReacContoeconomicchallenges–GFC
• FluctuaCngdemand
• Employeesseekinggreaterautonomy/variety
• Desiretobuildcareersoutsideofthe“tradiConal”workplace(“Slashies”)
• DigitalRevoluCon&“DaCficaCon”ofHR
EconomicDriversGrowingCon3ngentWork
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SydneyMorningHerald,August2015
‘TheFreeAgent’Economy
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LowRisk(TechnologyorPersonalServiceDriven)
Doctors&Nurses
Teachers
Midwives
Engineers
Haircuqng
Hospitality
SocialWelfare
InformaConTechnologists&communicators
DigitalRevolu3on
HighRisk
Accountants
Book-keepers
SupermarketCheck-outOperators
WoodMachinists
Farmers&Agriculturalworkers
Dockers
Miners
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44%(5.1m)AustralianJobsatriskfromcomputerisaConorautomaCon[PwC]
ChangingTheAustralianWorkLandscape
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• UnlikelytobecoveredbyexisCngbenefitssystems
• DifferentcategorisaConwithinsystems
• SeparateandindividuallynegoCatedpayrates/Awards/EBAs
• Workvariablehours
• Differentpaymethods
Addcomplexity
Con3ngentWorkersAreDifferent
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Oldmodel:trackseparatelyfrom
permanentstaff
Newmodel:HR/payrollneedsa
consolidatedviewofallworkersinasingleautomated
system.AnalyCcs.
Bringvaria3on
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INDIVIDUALINTEREST
ORGANISATIONALNEED
ImportanttoHR&PayrollProfessionals?
Improvedworkforceplanningandcontrol
BeQercondiCons
Controllabourcosts
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Moreflexibility
BeQerPay
RiseoftheAustraliancon3ngentworker(40%+)
Introducingcomplexityandbroaderrangeofinterests
Compliance
StaffDevelopmentImproveProducCvity
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ACaseStudyinConCngent(Sessional)Management
AustralianUniversi3es
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WelcometoUniversity2016
GoodbyetotheTenuredAcademic?
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SessionalAcademics–SomeDefini3ons
Casualacademicstaffmaybeengagedonasessionalbasistoperformspecifiedtasks(suchasdeliveringlecturesortutorials,conduc3ngprac3calclassesorworkshopsormarkingexamina3ons)overadefinedperiodofCme.[UniversityofSydney]
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“Sessional=notonpermanentorconCnuingcontracts”[MacquarieUniversity]“The‘full-@me’,permanent,centrally-locatedteaching/researchacademicisnolongerthenormaroundwhichpolicycanbeformed”[Percyetal.2008:7]
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SessionalAcademicsinAustralia
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50
61
1989 2007 2008 2015
PercentageSessionalAcademics
AustralianHigherEduca3onsystemisoneofthemostcasualisedemploymentmarketsintheworld
“Sessionaluniversityteachinghasenteredthemainstream”
FROMHUGO(2008),PERCY&SUPERANNUATIONINFO(2010)
[SusanRyan,SessionalAcademics1991-2012,UniversityofNewcastle]
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21
31
45
1991 2012
57%
61%
1991 2012
4TraitsofSessionalAcademics
1.5
4.9
1991 2012
Older,female,longeremployed,beNerqualified[SusanRyan,SessionalAcademics1991-2012,UniversityofNewcastle]
SessionalAcademics–AverageAge
SessionalAcademics–Female%
MeanDuraConofEmployment(Years)
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Who’sWhointheUniversitySessionalWorkforce?
Office workers Seasonal Workers “On-call”
Consultants Semi-ReCredProfessionalsFreelancers
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Posi3veANributesofSessionalAcademics
Consultants
HigherqualificaCons
Time&costflexibility
Freelancers
-Modernskills-Flexibilityaroundtenure
Semi-ReCredProfessionals
Experience
“On-call”
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TheReac3onofAustralianUniversi3es?
Issues–SessionalAcademics:• PotenCalhighturnoverrates
andlackoforganisaConalloyalty
• O-enoverlookedandpoorlymanaged,regarded–thiscanimpact:producCvity,overCmeandlabourcosts
• NewregulaConaroundpart-Cme&casuallabour
Solu3ons:• Implementsystemsthatfacilitate
greatervisibilityacrosstheorganisaCon
• 10-15%ofAustralianuniversiCesrollingoutworkforcemanagementsystems
• RethinkhowtomanageyourextendedconCngentteam
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BenefitsofWorkforceManagementSoQware
ControlthevarietyandcomplexityofmulCplepayrates&variedhoursEffecCvemanagementofcontractors,theirCme,andshi-sindemandDeployingtherightresourcesintotherightareasUsingtechnologytodeliveraconsolidatedviewofallworkers
SavemoneyandboostproducCvityDemonstrateROIbeyond‘paybackperiods’
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MeeCngOrganisaConalNeed
LaTrobeUniversitySolu3on
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OverviewoftheLaTrobeSolu3on
WorkForceSoQware
p
SuccessFactorsEmployeeCentral
HANACloudIntegra3on
SAPPayroll
SingleSignOn
Solu3onLicensed
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KeyfeaturesofWorkForceSoQware
AutomaConofleaveaccrualpoliciesincludinglongserviceleaveAbilitytorouteapprovalsbasedoncostcentressuchaslocaCons,subjects,acCviCesAutomatedawardinterpretaConincludingreporCngCmeagainstdifferentjobswhichwilldriveratesandconsistentapplicaConofpayrules
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Integra3onandBranding
ImportantforLaTrobeUniversitytohavea“onestopshop”HRsoluConthatcatersforallstaffIntegraConbetweenSuccessFactorsandWorkForceSo-wareisseamlessAbilitytoapplycompanycolourschemeSSOworkswell
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Integra3onandBrandingExample
AccessingWorkForceSo-wareviaSuccessFactors
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Integra3onandBrandingExample
WorkForceSo-wareintegratedwithSuccessFactors
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ImprovingtheCasualTimesheetExperience
OneonlineCmesheetsoluConforallcasualstaffNofreetextfieldsontheCmesheetscreen(apartfromcommentsopCon),removingdataentryandpaymentissuessuchasincorrectcostcentrecodingQuickerturnaroundfromCmesheetsubmissiontopaymentAbilitytoseestatusofCmesheetapprovalsonlineSystemcalculatesawardenCtlementssuchasrates,OT,mealenCtlements,etc.
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CasualTimesheetexampleProfessionalCasual• BuiltinawardinterpretaCon• ApprovalroutestomanagerprovidedfromHRsystem(EmployeeCentral)
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CasualTimesheetexampleAcademicCasual• Approvalroutestosubjectco-ordinator
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Leave
SoluConincludesover30leavetypeswithmulCpleaccrualbanks.SoluConcatersforAustralianspecificenCtlementsincludingLongServiceLeave.
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LeaveExample
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KeyTakeaways
Keybenefits:eliminatedmanualprocesses,abilitytocoverbothfull-Cmeemployeesandcasualworkersandgiving“OneLaTrobe”CmesheetAbilitytocalculatecomplexawardintepretaCons,over30typesofleaverequests,andseestatusofCmesheetsgivingLaTrobefulltransparencyofallemployeesSeamlessintegraConbetweenSuccessFactorsandWorkForceSo-ware
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