master sun drona training services
DESCRIPTION
Training, development, education.soft skillsTRANSCRIPT
Master Sun Drona’s Master Sun Drona’s TrainingTrainingProgrammesProgrammes
Master Sun Drona is a Capability Building Division of Master Sun Drona is a Capability Building Division of Master Sun Consulting forMaster Sun Consulting for
improving individual, team & improving individual, team & organizational performanceorganizational performance
Master Sun Drona DifferenceMaster Sun Drona Difference We focus on programmes that improve performanceWe focus on programmes that improve performance We strongly believe in ‘Involve me, I Learn’ as an We strongly believe in ‘Involve me, I Learn’ as an
approach to stimulate adult learning approach to stimulate adult learning We are accountable We are accountable
For long term programme, we are open to taking part of our For long term programme, we are open to taking part of our fees based on achievement of outcomesfees based on achievement of outcomes
We work at all levels of the organizationWe work at all levels of the organization Senior management to field staff. CEO to Entry LevelSenior management to field staff. CEO to Entry Level
We have a robust & execution focused methodology We have a robust & execution focused methodology Cutting edge principles from change management, TQM & Cutting edge principles from change management, TQM &
performance managementperformance management
We work on creating enduring relationships with our We work on creating enduring relationships with our clientsclients
Our relationships with some of the clients stretch for yearsOur relationships with some of the clients stretch for years
Services Description Time Terms
Training Programmes
Soft Skills like Communication Skills, Team Building , Presentation Skills, Problem Solving, Negotiation Skills Decision Making, Six Thinking HatsFunctional Skills : Sales Management, Project Management ,Retail Management , Production Planning, Process Management
2 Days & Above
Fixed Fees
Consulting Programmes
Design & Implementation of Balanced Scorecard Competency Mapping & Measurement ProgrammeSix Sigma programme Business Process Re-engineering Strategic Planning & Organizational Design Productivity Management using concepts like Man-LoadingAttitude & Capability Measurement Studies
1 Month & Above
Fixed Fee + Success Fee ( for projects above 3 months)
Training Programmes of Training Programmes of Master Sun DronaMaster Sun Drona
Involve me , I LearnInvolve me , I Learn
Case: Train the Trainer on Cross Case: Train the Trainer on Cross Selling & Up Selling Selling & Up Selling
Client Client Leading Movie Exhibition CompanyLeading Movie Exhibition Company
Objective Objective To improve skills of property managers to train their staff To improve skills of property managers to train their staff
on cross selling and up selling in concession and ticket on cross selling and up selling in concession and ticket selling selling
TargetTarget Middle management Middle management
Highlights of ProgrammeHighlights of Programme Principles of making effective training presentationPrinciples of making effective training presentation Principles of coaching and mentoringPrinciples of coaching and mentoring Principles of cross selling and up selling Principles of cross selling and up selling Module inputs & preparationModule inputs & preparation Module administration by participantsModule administration by participants Property managers achieved the targets for training man-Property managers achieved the targets for training man-
days after the programmedays after the programme Sales in certain properties showed an increaseSales in certain properties showed an increase
Case: Introduction to Negotiation Case: Introduction to Negotiation SkillsSkills
Client Client Reputed Manufacturer of Automation SystemsReputed Manufacturer of Automation Systems
Objective Objective To improve the negotiation skills of CEO, Sales heads and Sales To improve the negotiation skills of CEO, Sales heads and Sales
managersmanagers TargetTarget
Top & Senior ManagementTop & Senior Management Highlights of ProgrammeHighlights of Programme
Using extensive case studies, role plays and exercises the Using extensive case studies, role plays and exercises the following topics were coveredfollowing topics were covered
Meaning of NegotiationMeaning of Negotiation Successful Negotiation/NegotiatorSuccessful Negotiation/Negotiator Your Style of NegotiatingYour Style of Negotiating Process of Negotiation : PreparationProcess of Negotiation : Preparation Process of Negotiation : OpeningProcess of Negotiation : Opening Process of Negotiation : BargainingProcess of Negotiation : Bargaining Process of Negotiation : ClosingProcess of Negotiation : Closing Common Negotiation ProblemsCommon Negotiation Problems
Participants became conscious of position based selling rather Participants became conscious of position based selling rather than price based selling than price based selling
Salesman from other nationalities became alive to Indian styles of Salesman from other nationalities became alive to Indian styles of negotiationsnegotiations
Case: Applied Communication Case: Applied Communication
Client Client Leading Telecom Solutions CompanyLeading Telecom Solutions Company
Objective Objective To improve individual’s communication with offshore clients, To improve individual’s communication with offshore clients,
interpersonal communication & communication within teamsinterpersonal communication & communication within teams TargetTarget
Junior & Middle ManagementJunior & Middle Management Highlights of ProgrammeHighlights of Programme
Improving Meeting Effectiveness using Six Thinking HatsImproving Meeting Effectiveness using Six Thinking Hats Improving Feedback & Self Disclosure using Johari WindowImproving Feedback & Self Disclosure using Johari Window Improving Negotiation & Conflict Management Skills using Thomas Improving Negotiation & Conflict Management Skills using Thomas
Kilman InstrumentKilman Instrument Improving Presentation Skills using insights from theatre, cinema, Improving Presentation Skills using insights from theatre, cinema,
business consulting, investment banking & salesbusiness consulting, investment banking & sales Increasing Email & Telephone SkillsIncreasing Email & Telephone Skills Creating a good first impressionCreating a good first impression More than 85% participants felt that the programme was very More than 85% participants felt that the programme was very
useful useful
Case: Business & Entrepreneurship Case: Business & Entrepreneurship Management Management
Client Client Fast Growing & Reputed Travel CompanyFast Growing & Reputed Travel Company
Objective Objective To improve the business management and entrepreneurial To improve the business management and entrepreneurial
skills of its franchiseesskills of its franchisees TargetTarget
Franchisees and Franchisee ManagersFranchisees and Franchisee Managers Highlights of ProgrammeHighlights of Programme
Using extensive case studies, role plays and exercises the Using extensive case studies, role plays and exercises the following topics were coveredfollowing topics were covered
Basics of Travel BusinessBasics of Travel Business Retail ManagementRetail Management Selling to Corporate SectorSelling to Corporate Sector Finance ManagementFinance Management Recruiting & Performance managementRecruiting & Performance management Marketing Launch & ProgrammesMarketing Launch & Programmes
The programme resulted in easier business takeoff, The programme resulted in easier business takeoff, reduced the number of escalations etc. reduced the number of escalations etc.
Case: Presentation SkillsCase: Presentation Skills
Client Client Leading IT Solutions CompanyLeading IT Solutions Company
Objective Objective To improve skills of senior consultants and project To improve skills of senior consultants and project
managers to make effective presentations to clientsmanagers to make effective presentations to clients TargetTarget
Junior & Middle ManagementJunior & Middle Management Highlights of ProgrammeHighlights of Programme
Principles of making effective training presentationPrinciples of making effective training presentation Principles of coaching and mentoringPrinciples of coaching and mentoring Principles of cross selling and up selling Principles of cross selling and up selling Module inputs & preparationModule inputs & preparation Module administration by participantsModule administration by participants
Case : Problem Solving , Decision Case : Problem Solving , Decision Making Making
Client Client Leading Hotel ChainLeading Hotel Chain
Objective Objective To increase creativity & innovation in problem solving & To increase creativity & innovation in problem solving &
objectivity in decision making objectivity in decision making TargetTarget
Middle & Senior ManagementMiddle & Senior Management Highlights of ProgrammeHighlights of Programme
Six Hat Thinking for Problem SolvingSix Hat Thinking for Problem Solving Usage and advantage of Six HatsUsage and advantage of Six Hats Focus on optimism and the value of being a devil’s advocateFocus on optimism and the value of being a devil’s advocate Thinking outside the boxThinking outside the box Objective thinking & managing with numbersObjective thinking & managing with numbers Usage of Six Hat to improve meeting effectivenessUsage of Six Hat to improve meeting effectiveness
Even SwapsEven Swaps Technique for comparing apples and oranges by putting Technique for comparing apples and oranges by putting
weights and assigning values in decision making weights and assigning values in decision making
Case: Team BuildingCase: Team Building
Client Client Fast Growing IT Software CompanyFast Growing IT Software Company
Objective Objective To increase goal alignment, feedback and promote opportunities To increase goal alignment, feedback and promote opportunities
for across silos interactionfor across silos interaction TargetTarget
Full Company, All Levels of ManagementFull Company, All Levels of Management Highlights of ProgrammeHighlights of Programme
Exercises to discuss the culture and facilitate the goal alignment of Exercises to discuss the culture and facilitate the goal alignment of the companythe company
Innovative ‘ Love & Hate Auction’ to generate feedback on Innovative ‘ Love & Hate Auction’ to generate feedback on company’s biggest strengths & weaknesses company’s biggest strengths & weaknesses
Team Problem Solving using games like Building the Longest Team Problem Solving using games like Building the Longest Bridge, Break the Egg etc.Bridge, Break the Egg etc.
Exercises emphasizing on breaking the silos like cooperation Exercises emphasizing on breaking the silos like cooperation squares etc.squares etc.
Fun filled team gamesFun filled team games Whenever the company needs to build team spirit & have a team Whenever the company needs to build team spirit & have a team
building session, they come back to usbuilding session, they come back to us
Case: Managerial EffectivenessCase: Managerial Effectiveness
Client Client Leading steel products making company in South IndiaLeading steel products making company in South India
Objective Objective To improve the effectiveness of its managers through To improve the effectiveness of its managers through
improved management of people, time & resourcesimproved management of people, time & resources TargetTarget
Middle & Senior ManagementMiddle & Senior Management Highlights of ProgrammeHighlights of Programme
Define parameters of managerial effectivenessDefine parameters of managerial effectiveness Acquire skills for soliciting feedbackAcquire skills for soliciting feedback Formulate performance objectives in a SMART mannerFormulate performance objectives in a SMART manner Prepare & implement foolproof plan to achieve resultsPrepare & implement foolproof plan to achieve results Prioritization & time managementPrioritization & time management Improve systemic thinking & process orientationImprove systemic thinking & process orientation Develop sensitivity towards othersDevelop sensitivity towards others Manage & monitor performanceManage & monitor performance
Case: From Selling to Consulting Case: From Selling to Consulting Client Client
Reputed travel company Reputed travel company Objective Objective
To improve the effectiveness of its managers through improved To improve the effectiveness of its managers through improved management of people, time & resourcesmanagement of people, time & resources
TargetTarget Sales Managers Sales Managers
Highlights of ProgrammeHighlights of Programme Sell long-term relationships rather than low bidsSell long-term relationships rather than low bids Selling opportunities/solutions instead of products/serviceSelling opportunities/solutions instead of products/service Selling as problem solving Selling as problem solving How to Graduate to an Adviser from a SupplierHow to Graduate to an Adviser from a Supplier Value clarification & role of integrity in building trustValue clarification & role of integrity in building trust Need to be a jack of some trades & master of someNeed to be a jack of some trades & master of some Emphasize the importance of empathy & listening to kick start an Emphasize the importance of empathy & listening to kick start an
advisory relationshipadvisory relationship Understanding your own selling style & leveraging it in various Understanding your own selling style & leveraging it in various
situationssituations Adapting to different customer styles for an effective face-to-face Adapting to different customer styles for an effective face-to-face
relationship selling relationship selling Work with the needs of different styles of buyers in order to build Work with the needs of different styles of buyers in order to build
strong relationshipsstrong relationships
Our Associates in Leadership Our Associates in Leadership ProgrammesProgrammes
JeMM,based at Montreal, Quebec Canada is a team of JeMM,based at Montreal, Quebec Canada is a team of qualified and professional training specialists qualified and professional training specialists
Training solutions for financial institutions, as well as Training solutions for financial institutions, as well as telecommunication, utilities, manufacturing and public telecommunication, utilities, manufacturing and public sector organizations. sector organizations.
JeMM have worked with a diverse clientele, ranging from JeMM have worked with a diverse clientele, ranging from front line employees to executives, at locations across front line employees to executives, at locations across Canada, the United States, the Caribbean, Europe and Canada, the United States, the Caribbean, Europe and Asia.Asia.
Consulting ProcessConsulting Process
Sustainable Strategy
Strategic Direction
Executable Strategy
Fine-tuned Strategy
Output
Institutionalization of the process
Identification & definition of
areas of improvement
Development of solution and
testing
Implementation of solution
across all units
Activity
Challenges the assumption that Strategy comes first, Execution Later
Health Check Plan & Pilot Rollout InstitutionalizationStage
Master Sun Consulting : Some of the Master Sun Consulting : Some of the Current ProjectsCurrent Projects
Client : Asset Management & Investment Banking Firm, SydneyClient : Asset Management & Investment Banking Firm, Sydney Master Sun Value Add: Marketing ,Sales & Deal Execution Support for FDI in Real Master Sun Value Add: Marketing ,Sales & Deal Execution Support for FDI in Real
Estate ProjectsEstate Projects Creating a sizable deal flow of FDI complaint projects for fund raisingCreating a sizable deal flow of FDI complaint projects for fund raising Preliminary evaluation of projects for viability. Sales support for the project till contract signoffPreliminary evaluation of projects for viability. Sales support for the project till contract signoff
Market & Feasibility Analysis for clients like the Market & Feasibility Analysis for clients like the Tata GroupTata Group
Client : Top 5 Welding Products & Steel Products Company, South IndiaClient : Top 5 Welding Products & Steel Products Company, South India Master Sun Value Add : Business Transformation - Strategy Execution ProgrammeMaster Sun Value Add : Business Transformation - Strategy Execution Programme
Building strategy, skills & implementation support in Sales & Distribution, Manufacturing, Brand Building strategy, skills & implementation support in Sales & Distribution, Manufacturing, Brand Management & HRManagement & HR
Development of diverse business & product streamsDevelopment of diverse business & product streams 5 fold increase in turnover since the last three years5 fold increase in turnover since the last three years
Client : Top 5 Movie Exhibition Company, MumbaiClient : Top 5 Movie Exhibition Company, Mumbai Master Sun Value Add : Driving a Training & Development Programme targeted to Master Sun Value Add : Driving a Training & Development Programme targeted to
drive better performance management, higher cross-selling & up-selling , better drive better performance management, higher cross-selling & up-selling , better customer servicecustomer service
Client : Top 5 Travel Company, Mumbai Client : Top 5 Travel Company, Mumbai Master Sun Value Add: Franchising & Retail Channel Creation & ManagementMaster Sun Value Add: Franchising & Retail Channel Creation & Management Setting up & managing the franchising channel . Preliminary evaluation of projects for Setting up & managing the franchising channel . Preliminary evaluation of projects for
viabilityviability Currently ranks as Top 20 Franchising Opportunities according to the Franchising Currently ranks as Top 20 Franchising Opportunities according to the Franchising
India magazineIndia magazine
Master Sun Projects: Master Sun Projects: Large & Medium Cap CompaniesLarge & Medium Cap Companies
For Consulting Services And/Or For Consulting Services And/Or More Information on Training , More Information on Training , Please Get in TouchPlease Get in Touch
Sarvajeet : +91 9920803060Jasravee : +91 9892301590
Office :+91 22 65209702