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SAP AGDietmar-Hopp-Allee 16

69190 WalldorfGermany

T +49/18 05/34 34 34

F +49/18 05/34 34 20 www.sap.com

© Copyright 2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permissionof SAP AG. The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other softwarevendors.

Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of MicrosoftCorporation.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/VM, z/ OS, OS/390, zEnterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA,pureScale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks,OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks ofIBM Corporation.Linux is the registered trademark of Linus Torvalds in the United States and other countries.Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe SystemsIncorporated in the United States and other countries.Oracle and Java are registered trademarks of Oracle and its affiliates.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registeredtrademarks of Citrix Systems Inc.HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium,Massachusetts Institute of Technology.Apple, App Store, iBooks, iPad, iPhone, iPhoto, iPod, iTunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode aretrademarks or registered trademarks of Apple Inc.IOS is a registered trademark of Cisco Systems Inc.RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm,BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Researchin Motion Limited.Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google MobileUpdater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvikand Android are trademarks or registered trademarks of Google Inc.

INTERMEC is a registered trademark of Intermec Technologies Corporation.Wi-Fi is a registered trademark of Wi-Fi Alliance.Bluetooth is a registered trademark of Bluetooth SIG Inc.Motorola is a registered trademark of Motorola Trademark Holdings LLC.Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and otherSAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAPAG in Germany and other countries.Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius,and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registeredtrademarks of Business Objects Software Ltd. Business Objects is an SAP company.Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein

as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company.

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Table of Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.1 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.2 Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.3 Important SAP Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Chapter 2 Enhancement Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92.1 Enhancement Package Key Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Chapter 3 SAP Solution Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Chapter 4 Service-Oriented Architecture (SOA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Chapter 5 SAP for Utilities Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195.1 System Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Chapter 6 Technical Changes in SAP Enhancement Package 7 for SAP ERP6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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Content Location on SAP Service Marketplace

SAP Software Distribution Center (software downloadand ordering of software)

http://service.sap.com/swds

SAP Online Knowledge Products (OKPs) – role-specificLearning Maps

http://service.sap.com/rkt

SAP Notes search http://service.sap.com/notes

SAP Software Distribution Center (software downloadand ordering of software)

http://service.sap.com/swds

Related Master Guides

This Master Guide is based on other Master Guides. You can find more information about the relevantsolutions in the following documents:

Title Location

SAP ERP 6.0 http://service.sap.com/erp-inst SAP ERP 6.0 Installation Master Guide for SAP ERP 6.0 SAP CRM 7.0 http://service.sap.com/crm-inst SAP CRM 7.0 Plan Master Guide for SAP CRM 7.0

1.3 Important SAP Notes

You must read the following SAP Notes before you start the installation. These SAP Notes contain themost recent information on the installation, as well as corrections to the installation documentation.Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP Service

Marketplace athttp://service.sap.com/notes

.SAP Note Number Title Description

838003 Industry Add-onsintegrated in SAP ECC 600

Provides the names of the former IS add-ons that have beenintegrated into SAP ERP Central Component 6.0 and that areavailable as business function sets. This note is updated on aregular basis.

856284 SAP ERP CentralComponent 6.0:Installation/Upgrade andSoftware Architecture

Information about software architecture of SAP ERP CentralComponent 6.0 (SAP ECC 6.0) and its installation or upgrade.

1566412 Enhancement Package 6for SAP ERP 6.0: RequiredSWC

Information about installation of dedicated parts of SAPEnhancement Package 6 (EhP6) for SAP ERP 6.0.

849887 SAP ERP 6.0: SupportPackage Stacks Release andInfo Note

Contains a list of all SAP ERP 6.0 Release and Information Notes(RIN) that have been issued for SAP ERP 6.0.This note is updated every time a new Release and InformationNote is issued for SAP ERP 6.0.

1492537 Add. Info: Update toEnhancement Package 6for SAP ERP 6.0

1 Getting Started

1.3 Important SAP Notes

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SAP Note Number Title Description

1064635 SAP ERP EnhancementPackages: SP Stacks ReleaseInfo Note

Contains a list of all Release Information notes for:SAP ERPEnhancement Package Releases, SAP ERP EnhancementPackage Support Package (SP) Stacks and corresponding orequivalent SAP ERP 6.0 Support Package Stacks

881842 Release strategy for SAPUtilities as of ECC 6.0

Information about the activation and upgrade of the SAPUtilities industry extension

855534 Dual Stack and SAPBusiness Suite 7

Information on using both SAP Business Suite ABAP and JavaComponents in your system landscapeEmbedded SAP NetWeaver Components in SAP ERP 6.0.

1162804 FG_PART: Timedependency of the businesspartner in IS-U

Problems occur in IS-U for various functions (for example,move-in and move-out) with the business partner.

824757 Dependencies between

SAP ERP component lists

The note is relevant only if you require component

information for processes and role-based Work Centers withdependencies to other process or role-based Work Centers.1123452 FG_PART: Limitation

Business Partner in IS-Uand FS-BP

You use a Financial Services (FS) application and Utilities in onesystem. When you do this, various problems occur with thebusiness partner.

1115493 CRM Web UI: MandatorySICF services for CRMframework

This note describes the basic SICF services necessary to run aCRM Web UI.

1 Getting Started

1.3 Important SAP Notes

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■ Menu entries ■ New screens ■ New fields on the application user interfaces ■ IMG activities required for the implementation ■ New table entries in Customizing tables and system tablesYou can create a transport request with the current settings of the switch framework. You can checkfunctional changes and the impact of an activated business function in advance in the business functiondocumentation.

NOTE

Test the installation and activation on a sandbox system.

Maintenance

SAP enhancement packages have Support Packages of their own that are equivalent to the SupportPackage versions of the underlying SAP system. You must install the enhancement package incombination with the latest available Support Package stack. This approach reduces installation,modification adjustment, and testing effort. Using this strategy, you can install SAP enhancementpackages as a normal maintenance activity together with Support Package stacks.An enhancement package requires a specific Support Package stack level in the source release SAPsystem. If the SAP system is on a lower Support Package stack level, all relevant Support Package stacksare automatically included into the download queue, as well as the latest available Support Packages

for the enhancement package.

Tools

The enhancement package installation requires the following tools: ■ SAP Solution Manager Maintenance Optimizer ■ Installation or upgrade tools (depending on your scenario)The SAP Solution Manager Maintenance Optimizer (accessible from theChange Management work center)supports the download of a consistent queue that includes all necessary Support Packages andenhancement packages. In addition, SAP Solution Manager calculates a valid import queue for the

selected SAP system and generates the enhancement package stack configuration file that you requirefor the installation.For the new installation of an SAP system including enhancement package as well as for the upgradeof an SAP system to a higher release including an enhancement package, you use the standardinstallation and upgrade tools (SAPinst, SAPup and SAPJup). To install an enhancement package onan existing SAP system, you use the SAP Enhancement Package Installer (SAPehpi). It allowsenhancement packages to be installed with reduced downtime. SAPehpi uses the shadow systeminstallation strategy, a well-known feature in the upgrade technology.

2 Enhancement Packages

2.1 Enhancement Package Key Concept

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Key Facts about Enhancement Packages

The following list summarizes important facts about the enhancement package concept andrecommended approaches: ■ Install only selected parts of the enhancement package. The selection is driven by the functional

need from a business point of view. ■ You cannot mix the installation of different enhancement package versions in your ABAP-based

SAP system. You can have just one enhancement package version in the SAP system. ■ SAP enhancement packages are cumulative, meaning that each new enhancement package

includes new innovations of its own as well as all innovations delivered with prior packages. ■ We recommend installing the latest available enhancement package version. ■ Install enhancement packages and support packages in one single step (including the

preconditioned support packages). ■ SAP enhancement packages have Support Packages of their own that are equivalent to the Support

Package versions of the underlying SAP system. ■ SAP enhancement packages have the same maintenance period as the underlying core application. ■ The installation of an enhancement package is irreversible. ■ As long as you do not activate a business function, the installation of an enhancement package has

no impact on existing business processes or user interfaces. ■ You can only activate business functions in ABAP-based systems, not in Java-based SAP systems. ■ The activation of most business functions and extension sets is irreversible. Only few business

functions are reversible. ■ Test the installation process and activation of new functions in advance on a sandbox system.

Ensure that you evaluate the runtime and the SAP system behavior, its dependencies, and impacts.Make sure that your SAP system is free of errors before going live.

Enhancement Package Implementation

In the following section, you find an overview of the steps involved in the three different enhancementpackage implementation scenarios.

How to Implement an Enhancement Package in an Existing SAP System

Proceed as follows:1. Find out, which of the new functions are interesting for your business.2. Analyze the landscape dependencies.3. Identify the relevant installable parts of the enhancement package.4. Make sure that you have set up your SAP Solution Manager system for the download of packages,

and that you have configured the Maintenance Optimizer.5. Download the installation queue.6. Perform the installation.

2 Enhancement Packages

2.1 Enhancement Package Key Concept

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7. Analyze the impact of the business function activation with the dependency analyzer and theimpact analyzer (transaction SWF5).

8. Activate the business functions.

9. Perform additional Customizing, if necessary.10. Test the new functions.The following tools are required: ■ SAP Solution Manager Maintenance Optimizer (mandatory) ■ SAP Enhancement Package Installer (SAPehpi) ■ Switch framework with Dependency Analyzer and Impact Analyzer in SAP Solution Manager

(transaction SWF5)

How to Install an SAP System with Enhancement Packages

Proceed as follows:1. Install the SAP system.

The installation of SAP ERP 6.0 including enhancement package 7 comprises the technical usageCentral Applications. The installation of the technical usageCentral Applications implies that the systemis ready for use without installing any further technical usages. Optionally, you can installadditional technical usages.

2. If you want to install further technical usages:1. You identify the relevant installable parts of the enhancement package.2. You make sure that you have set up your SAP Solution Manager system for the download of

packages, and that you have configured the Maintenance Optimizer.3. You download the installation queue.4. You perform the installation.5. You activate the business functions using the switch framework (transaction SWF5).

3. Make the relevant Customizing settings for the SAP system.4. Test the SAP system.The following tools are required: ■ Standard Installation tool SAPinst ■ SAPehpi or SAINT to install additional technical usages ■ Switch framework with Dependency Analyzer and Impact Analyzer in SAP Solution Manager

(transaction SWF5)

How to Upgrade to an SAP System Including an Enhancement Package Installation

Customers who are upgrading from a lower release to an SAP system for which enhancement packagesare available can include parts of enhancement packages into the upgrade process.

CAUTION

The use of SAP Solution Manager Maintenance Optimizer is mandatory if you want to includeenhancement packages in your release upgrade.

2 Enhancement Packages

2.1 Enhancement Package Key Concept

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3 SAP Solution Manager

SAP provides the SAP Solution Manager as the highly recommended platform to support theimplementation of your solution efficiently. Using SAP Solution Manager significantly accelerates theimplementation process and helps you to achieve your business goals. Implementation content foryour solution may further accelerate the implementation process.For information about availability of content specifically tailored to your solution, see SAP ServiceMarketplace under http://service.sap.com/solutionmanager .

3 SAP Solution Manager

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4 Service-Oriented Architecture (SOA)

SAP’s delivery on SOA (service-oriented architecture) differs from the pure architectural concept ofSOA in the delivery of ready-to use enterprise services. Enterprise services are SAP-defined web serviceswhich provide end-to-end business processes or individual business process steps that can be used tocompose business scenarios while ensuring business integrity and ease of reuse. SAP designs andimplements enterprise service interfaces to ensure semantic harmonization and business relevance.For more information about the service-oriented architecture (SOA), see the following informationsources: ■ Service-Oriented Architecture (SOA) and SAP in SAP Community Network athttp://www.sdn.sap.com/

irj/sdn/soa (registration required) ■ Enterprise Services Wiki in SAP Community Network athttp://wiki.sdn.sap.com/wiki/x/

LQ0 (registration required) ■ SAP AMI Integration for Utilities page on the SAP Service Marketplace for Utilities athttp://

service.sap.com/utilities under SAP for Utilities – Product Information IS-U/CCS SAP AMIIntegration for Utilities

SAP for Utilities Enterprise Services Documentation as part of the Application Help for SAP Utilities on theSAP Help Portal athttp://help.sap.com/utilities .Choose the relevant ERP Enhancement Package, then Application Help English .

■ SAP Note 1224284:Enterprise Services, Installing, and Accessing the SOA Documentation ■ SAP Note 1359215:Technical prerequisites for using enterprise services ■ SAP Note 838402:Problems with non-Unicode system landscapes

4 Service-Oriented Architecture (SOA)

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Figure 2: System Landscape

SAP Customer Relationship Management (SAP CRM)SAP Customer Relationship Management (SAP CRM) is a comprehensive solution for managing yourcustomer relationships. It supports all customer-focused business areas, from marketing to sales andservice, as well as customer interaction channels, such as the Interaction Center, the Internet, and

mobile clients. SAP CRM is part of SAP Business Suite.SAP Real-Time Offer Management (SAP RTOM) is an SAP CRM Supplementary Application.SAP Content ServerThe SAP Content Server is a stand-alone component in which a large quantity of electronic documentsof any format and with any content can be stored.SAP Financial Supply Chain Management (SAP FSCM) is an SAP ERP Supplementary Application.SAP FSCM Biller Direct is a software component.SAP NetWeaver Process Integration (SAP NetWeaver PI)SAP NetWeaver Process Integration is an open integration and application platform that provides toolsthat enable you to create a service-oriented architecture for business applications (SOA).SAP BusinessObjects Business Intelligence (BI)SAP BusinessObjects business intelligence (BI) solutions simplify data manipulation, allowing users toaccess, navigate, analyze, format, and share information across a corporate environment. The followingproducts allow a wide range of processes, from search and navigation to advanced analytics, enterprisequery, reporting and analysis, dashboards and visualization, and information infrastructuremanagement.SAP NetWeaver Search and Classification (TREX)

5 SAP for Utilities Overview

5.1 System Landscape

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SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermany T +49/18 05/34 34 34F +49/18 05/34 34 20

www.sap.com