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IT’S A FAcT Q: Stamp prices increased on April 1.

What can you tell me about the history of stamps in Canada and who designs them?

A: Canada’s first stamp was designed by Sandford Fleming and was known as the Three-Penny Beaver. It was issued on April 23, 1851 and had the distinction of being the world’s first pictorial stamp.

Previously, stamps depicted either the head of the ruler or some other official de-vice, says the Canadian Encyclopedia. Until the post WWII period, most Canadian stamps were designed by staff artists of the various security printers under contract to the Post Office. In the 1950s, more emphasis was placed on design, and the policy of inviting designs from individual artists was begun.

Since 1969, stamps have been cho-sen on the advice of a Stamp Advisory Committee made up of competent people such as scientists, artists, printers, stamp designers, historians, social scientists and philatelists. The present committee is headed by the chairman of the board of Canada Post. Subjects and design propos-als are examined by the Stamp Advisory Committee and a stamp program is rec-ommended to the Board of Directors of Canada Post.

Mark Kearney of London, Ont. and Randy Ray of Ottawa are the authors of nine books about Canada. Their website is: www.triviaguys.com

EDITOR Jayne rooney (613) 421-7989

[email protected]

CONTRIBUTORS Mary Cookrandy ray

Katharine & Eric FletcherGord AtkinsonBud McGinnisMarion Balla

Ottawa public HealthWomen’s Heath Matters

In

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e Over The Back Fence ............... 6

Healthy Living .......................... 8

Finance ..................................... 10

Travel ......................................... 12

At Home .................................... 15 Cover story ......... 5

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Bryan Murray has one of the most recognizable faces today when it comes to professional hockey. As manager of the Ottawa Senators, we see him “up

there” in his box and, for many of us, we wonder about the Bryan Murray before hockey took over his life. We know he was born in the Ottawa Valley, but what took him far away from his Valley roots?

Mary Cook posed some questions to one of the busiest men in professional hockey, to find out more about Bryan Murray outside “the box.”

Y@H: Let’s go way back. Long before you became manager of the Ottawa Senators. Where were your born?

A. I was born in the town of Shawville, Quebec.

Y@H: You come from a large family. Where do you fit in?

BM: Yes, I do come from a large family. We were five girls and five boys. I am the third oldest, and the third boy in the Murray family.

Y@H: Was your family a hockey family? Did you and your siblings play hockey as kids?

BM: My father did not play hockey, but his five boys ... all of us brothers played. My brother Terry played Junior B for the 67’s and then he played in the WHL. Now Terry is an NHL coach with the L.A. Kings.

Y@H: Do you remember your first pair of skates?BM: Yes, I do. My first pair of skates were hand-me-

downs from an older brother.

Y@H: Do you remember your first hockey game? Where was it? And was it the catalyst that led to the career you are in now?

BM: Actually, there was very little organized hockey when I was a kid growing up in Shawville, Quebec. We mainly played hockey on outdoor rinks, or if we could find a pond that had frozen over. I played in pick-up hockey games until I was 12 or 13 years of age.

Y@H: It’s a big leap from small town Ottawa Valley hockey to the National Hockey League. Can you name one thing that opened that door for you, or was it a com-bination of lucky breaks?

BM: I started out as a teacher and hockey coach at the high school level. I coached college hockey for four years, and spent five years as a coach in the Central Junior League. My next stop was a year in Regina of the WHL. So, it was time, travel, and a lot of work. That’s what it takes. That as well as winning and a full commitment to get the opportunity to move up to the NHL.

Y@H: You have coached many hockey teams over the years. Can you think of one team that offered the biggest challenge?

The Manager of the Ottawa SenatorsY@Hconnectingwith

photo: Matt Zambonin/Freestyle photography/OSHC / Cover photo: Andre ringuette/NHli via Getty imagesBrian Murray greeting fans on opening night at The canadian Tire centre.

BM: Actually, there were two teams. The Regina Pats Jrs. were the worst team in the Western Hockey League the previous year. We won the Championship in my one and only year there. That win got me the job with the Washing-ton Capitals organization ... my first job in the NHL. The Capitals hadn’t made the playoffs in eight years. We never missed the playoffs in my eight years there.

Y@H: This questions will no doubt date me, but I was always a great fan of Gordie Howe – once I drove a couple of hundred miles just to see him play the Toronto Maple Leafs. Has there been any player since Howe who can match his ability on the ice?

BM: Several great players can compare with his skill level ... Gretzky, Lemieux, Yzerman, Crosby ... but not to his size, strength and toughness in his era.

Y@H: How long does it take you to estimate the value of a young player once you have seen him on the ice, and what do you look for?

BM: We look for his talent level, the willingness to compete, size and skating ability. Usually two to three viewings will give us a good indication.

Y@H: You have two daughters. Have either shown any interest in women’s hockey?

BM: No, not really. They both grew up in the United States and had very little exposure to the game.

Y@H: Have you any advice for parents who think their young son is destined to become another Gretzky or Crosby?

BM: Let your child just enjoy playing hockey. If he or she is good ... that will become obvious soon enough.

Y@H: The camera often sweeps to you during a game. How do you keep your composure when the match is tight?

BM: I’m not sure that I do!

Y@H: What is the major difference between your role as manager and that of being a coach?

BM: Coaching allows you to interact and be emotion-ally connected to your players every practice and every game. Managing does not allow the same contact. It allows the big picture view, the planning and the development of the organization.

Y@H: What about your skating today? Do you ever put on a pair of skates just for the fun of it?

BM: I haven’t this year … so far!

Y@H: Yours is a very stressful job. What does Bryan Murray do away from the arena to relax?

BM: In season, its mostly just hockey. Off season, it used to be golf and fishing. In recent years, it’s mostly spending time with my family, and enjoying cottage life as much as possible.


No one knows better than Rejean Pom-mainville, who farms east of Ottawa, the importance of farm safety.

Five years ago, during hay season, he fell nine feet off a wagon, landing on the ground and seriously shattering his ankle. It took major surgery, 14 screws and plates, and a significant time for recovery, before he was able to get back into the routine of farming.

However, the injury had to drastically change the way he farmed. Once running a busy dairy operation, Pommainville had to completely change his operation. Because of his injury he moved from dairy farming to running a cash-crop farm.

Pommainville says that most farm acci-dents are preventable. He admits that had he taken the proper precautions, his own accident would not have happened.

Last month the Canadian Agricultural Society held a safety week conference,

with the challenge of teaching the farm-ing community how to prevent injuries, employee training, and continually looking out for possible accident situations.

Such workshops are essential as the farming industry ranks ninth on a list of the most dangerous jobs in Canada today!

Pommaninville says there are many tools available to the farming community on how to build a farm safety team. One tool is to start talking farm safety to your children, and to new employees or return-ing farm workers.

It’s never too soon to start thinking about farm safety ... before an accident happens.

Toby Barratt of Pakenham is one of the reasons libraries in small communities flourish and bring a true appreciation of what pleasures await behind their doors.

A volunteer with the Pakenham li-brary since 1988, Barratt soon realized there was a real need for a children’s program where mothers could come and enjoy storytime with their young ones, and a children’s reading program was born under Barratt’s guidance.

The program is still up and running, giving young mothers a break while their youngsters enjoy storytelling and playtime.

Barratt’s involvement in the library at Pakenham is ongoing. She works on the desk and the library’s computer, keeps abreast of what is being read, helps library members find the books they are looking for and, since she is an avid reader herself, is in an ideal position to make recommendations.

Since the Pakenham and Almonte li-braries amalgamated, Barratt has served on the Board of Directors, and was deep-ly involved in the planning stages of the renovations of the Pakenham site.

“Toby’s many, many years of out-standing dedication to the library and the community of Pakenham is an inspira-tion to all of us,” says Pam Harris, Chief Librarian of the Mississippi Mills Public Library. “She is a glowing example of what our volunteers contribute unfail-ingly. Toby, like all our volunteers, helps define our community and make it what it is ... something special.”

Barratt’s interests go much beyond her involvement in the two libraries. She has been President of the Horticulture Soci-ety, as well as holding all the other offices, and is still on the executive. She sits on the board of the Five Arches Apartments in Pakenham, has worked with the Grade 2 literacy program in the schools, and is widely recognized as one of the true arti-sans of the Ottawa Valley, having started The Art Group in the early ‘80s.

Y@H congratulates Barratt on her many, many years of dedicating hours of volunteer time to make the small com-munity of Pakenham a welcoming and vibrant community.

Remember When… The birth of Rock ‘n Roll

Barbara Feldon was born in Pittsburgh and in 1955 graduated from Carnegie Mel-lon University’s (then Carnegie Institute of Technology) drama department. She later moved to New York City and, between act-ing gigs, worked as a dancer in a Ziegfeld Follies revival. In the mid-60s she landed the part that would provide her with pop culture immortality: the role of the striking and intelligent Agent 99 on the wacky spy sitcom Get Smart.

After the series ended in 1970, Feldon found it hard to shake off her Agent 99 character but continued to make TV ap-pearances, guest starring on a number of drama series as well as taking on support-ing roles in numerous TV movies. She also found constant work as a voiceover artist for commercials such as Campbell Soup. Feldon reprised Agent 99 in the ABC re-union TV movie Get Smart, Again! and in

several episodes of the short-lived series revival Get Smart.

When last heard from, Feldon was liv-ing in New York City, writing books and acting in the occasional off-Broadway play.

Where Is She Now? Barbara Feldon,

co-star of “Get Smart”

The Farm Scene

Volunteer Profile…

Funny You Should AskQ: I have always wondered what pro-

cess The Canadian Tire Centre has to go through to change from an ice surface to a wood floor when a concert is being held after a hockey game. Is it a big deal?

A: We talked with Brian Morris of Op-erations at the Canadian Tire Centre and found out that although it sounds like a big deal, it is, in fact, done pretty quickly and very efficiently by a conversions crew.

They descend on the arena as if in full combat gear, sometimes having not much more than an hour or so to make the change. Huge platforms, already stored in the bowels of the arena, are strategically

placed all over the ice surface immediately post-game, before the even bigger job of taking down all the boards that circle the ice, as well as the glass that is put there to protect the attendees.

When the platform squares are laid down, the glass and side boards removed, it doesn’t much look like the same place on which the Senators played hockey a short time before.

Yes, it’s a massive job, according to Brian Morris, but the conversion crew is so efficient and has done it so often, that changing from ice surface to performance platform is “no big deal.”

Who Said What…“Canada Post doesn’t really charge thirty-two cents for a stamp.

It’s two cents for postage and thirty cents for storage.”– Gerald Regan, former premier of Nova Scotia

Toby Barratt

It was 60 years ago this month when the birth of rock ‘n roll came into being. Al-though many would say there were artists before him who rocked, it was Bill Haley and His Comets who are credited with the true creation of rock ‘n roll when they recorded Rock Around The Clock, on April 10, in 1954.

When it was first recorded, after only a half hour and two takes, it languished for

more than a year, but when the teen film Blackboard Jungle played it over its intro-duction to the film, it took off from there!

It wasn’t unlike the Beatlemania raves. When the kids first heard it, they took to dancing in the aisles of the theatres and it caused riots all over North America and even in Europe. Bill Haley was first and foremost

Y@H Over The Back Fence...’sY@H

This Month in History April 7, 1868

On April 7, 1868 at 2:30 a.m., the Hon. D’Arcy McGee, one of the Fa-thers of Confederation, was shot in the head while unlocking the front door of his lodgings at a boarding house at 142 Sparks St. in Ottawa. He later died.

continued on page 7


Contributors to Over The Back Fence include: Mary Cook, Randy Ray and Mark Kearney. Please send us your questions and suggestions for future pages.

a country singer, but soon got rid of the cowboy hat and boots when Rock Around the Clock soared to number one on the charts.

It has been recorded by many rock ‘n roll artists around the world, and it is estimated that the tune has sold over 100 million copies.

Music Historian Fred Bronson has said that Rock Around the Clock was the true introduction to rock ‘n roll, and we wouldn’t be surprised if many of us who are reading this can harken back to our own mania when we heard it played over the nickleodium or at our own high school dances.

Bill Haley was born in 1925 and died in February 1981.

By Mary Cook

Aunt Lena wasn’t really an aunt at all. We called her Aunt because in the ‘30s you wouldn’t dream of calling an elder by her first name. She came to us every fall and stayed until maple syrup time in March. She brought all her possessions with her in one large tapestry bag, and moved from farm to farm all year long. I realized many years later that Aunt Lena had no home, and this was the only way she could avoid the poor house.

When she came to our farm it was with the thought that she would knit countless pairs of mitts and socks, mend those that had holes in them, and sew buttons on anything that needed them. This was how she earned her keep. When she moved on to the next farm in a few months, it was to carry out other chores at which she considered herself an expert. Boiling sap in the spring, baking for the threshing gangs in the summer, and helping to feed the work crews who went around cutting wood in the fall.

Aunt Lena was a good sewer. But she wouldn’t use Mother’s treadle machine, preferring to sew everything by hand. She had a big pin-cushion stuffed with wool that she wore on her wrist, held there with a tight elastic band and sometimes she would let me put it on.

Those Depression years on the farm were times of resourcefulness. There was no money for frivolous expenditures ... and so most of our toys were homemade. And one day Aunt Lena said she would make us some new beanbags if Mother could spare her some ticking.

Audrey and I fetched a pan of dried beans from the cellar. Aunt Lena ran her hands over them, picking out the black ones and bits of dirt. She hand-sewed little oblong bags and it was my job to stuff them with the dried beans. When they were full, Aunt Lena folded over the open edge and made neat blanket stitches all along the tops. When she was finished we had six brand-new beanbags.

We did nothing more with the beanbags than toss them back and forth across the room, or aim them towards an eleven-quart basket propped against the wood box. That night, when the new beanbags

Y@Hmemoriesofthe’30s

Aunt Lena’s visit and the lessons learned

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were finished, we couldn’t wait to ready-up the kitchen so that we could toss them into the basket or play catch with them.

We pushed the table back against the wall, moved all the chairs, and generally cleared the kitchen of any obstructions. My brother Emerson, the biggest of the three boys, although not the oldest, said we would have to pick teams for the basket toss. He carried a lot of clout in our household because of his size. Since there were five of us, that left one of us out of the game. But Emerson had a solution to that problem too. We would take turns standing at the basket to toss the beanbags back to the players.

It goes without saying that Emerson wasn’t the one put at the basket. It was to be me.

I wasn’t the least bit happy, but he said it would soon be my turn and not to be such a big baby! I positioned myself at the basket and the tossing be-gan. We weren’t long into the game when we found that Emerson had a different set of rules for his team when they played. If Audrey’s beanbag came to rest on the handle or the edge of the basket, it was considered out. It didn’t matter where Emerson’s landed, if it was touching the basket, it was in.

This disparity in the rules led to the first shout-ing match. That’s the way all our fights started out.

But this one soon progressed to shoving, which Mother would not tolerate in the kitchen. She let out a roar to settle down. Always anxious to keep on everyone’s good side, I pointed out that I wasn’t involved – all I was doing was looking after the basket.

Father, of course, never took his eyes off the Ot-tawa Farm Journal. Unless it appeared one of us was going to be maimed for life, Father let us fight it out.

Aunt Lena was knitting in the corner. Emerson finally got physical, as I knew he would. He hit Audrey on the head with a beanbag hard enough to send her reeling. She threw one back, missed him by a country mile, and it landed on Aunt Lena’s lap.

She quietly put her knitting aside, gathered up the beanbags and went to the Findlay Oval. She lifted the lid and fed one beanbag after another into the flames. We stood paralysed but said nothing.

There were two lessons to come out of that fight. The first was that any elder in the house, be they relative or not, had the authority to discipline as they saw fit. The second lesson was that nothing smelled quite as badly as six bags full of white beans, as they popped and burned in the Findlay Oval!

Over the Back Fence continued from page 6


Y@Hhealthyliving

By Melissa Danguecan

Since the mid-1980s, the death rate from breast cancer among Canadian women has decreased in each age group because of life-saving breast screening programs, increased breast awareness, as well as improved treatment options. Al-though we know more now than ever before about breast can-cer, we have yet to fully understand what causes the disease. Because of this, breast screening and education still remain our most effective tools for prevention and early detection.

According to Canadian Cancer Statistics 2012, breast can-cer is still the most common form of cancer among Canadian women and the third leading cause of death, only behind heart disease and lung cancer. The Ontario Breast Screening Pro-gram (OBSP) outlines when women should start the screen-ing process based on their personal and family health history.

“According to the guidelines from the OBSP, routine screening mammography should start at age 50 for women at average risk of breast cancer and women should con-tinue to be checked every two years,” says Dr. Sandy Messner, physician at the Henrietta Banting Breast Centre at Women’s College Hospital.

We’re now able to identify specific populations of women who are at a higher than average risk for breast can-cer and should start breast screening earlier. These women can be offered screening between ages 30 and 69 with both mammography and breast MRI once a year. The OBSP lists the following as high-risk indicators for breast cancer:• ConfirmationofaBRCA1orBRCA2geneticmutation

after completing genetic testing.• Womenwhohaveaparent,siblingorchildwiththege-

netic mutation, even if they have not completed genetic testing themselves.

• Womenwithafamilyhistoryofhereditarybreastcan-cer, with greater than or equal to a 25 per cent lifetime risk of breast cancer. This is confirmed through genetic counselling and formal risk assessment.

• Womenwhoreceivedhighdoseradiationtothechestwall before age 30 and at least eight years prior (i.e. for Hodgkin’s Lymphoma).It is important to be aware of the downsides of screening.

This includes false positive findings – being called back for further work-up of things which turn out not to be cancer, and over diagnosis – finding a cancer that a woman would not otherwise have known about in her lifetime. Both can generate tremendous worry for women. Despite its draw-backs, mammography remains the gold standard for the early detection of breast cancer and the only screening test shown to reduce the number of breast cancer deaths.

While mammography and MRI screening has greatly improved early detection for breast cancer, Messner notes that even with the OBSP’s guidelines, it doesn’t mean women should wait until they’re 50 to start paying atten-tion to their breasts.

“What we promote is breast awareness. We want all women to know what their breasts look like, what they feel like and how they change over time. The OBSP’s guidelines are there so that people know when they should start considering regular screening, but breast awareness should be a lifelong process for women,” adds Messner.

Adopting healthy lifestyle habits may also be helpful in lowering your risk for breast cancer. Some modifiable factors that can make a difference include:• regularphysicalactivity• maintainingahealthybodyweight• eatingabalanceddiet• consumingalcoholinmoderationornotatall• notsmoking

“Maintaining a healthy and balanced lifestyle is really the key to lowering your risks for any chronic disease,” says Messner.

Keeping an open relationship with your doctor and committing to regular checkups is another way to keep informed of your body’s changes throughout adulthood.

“If you are not yet old enough to be having regular screening mammograms, you should still see your primary health care provider for discussion of imaging if you feel something is happening with your breasts. If you’re over 30, you are not too young to have a mammogram if you have a breast concern,” adds Messner.

Women’s Health Matters is a division of Women’s Col-lege Hospital, Ontario’s first and only independent ambu-latory, teaching hospital affiliated with the University of Toronto. The hospital is focused on the delivery of superior coordinated care, including specialized clinics and surgi-cal suites that combine prevention, treatment, research and education to advance the health of women. For more information visitwww.womensheathmatters.ca

Knowing your breasts: how early detection can save your life

Canadian Cancer Society launches April Daffodil Campaign

Hearing the words “You have cancer” profoundly alters lives and the Canadian Cancer Society urges Canadians to join with them to change cancer forever.

“We’ve reached a tipping point and now, more than ever, we need Canadians’ support,” says Pamela Fralick, President and CEO, Canadian Cancer Soci-ety. “Every donation made during our April Daffodil campaign will bring us one step closer to preventing cancer, detecting it earlier, improving treatments and helping Canadians live longer, healthier lives.”

Thanks to donors, the Society has funded billions in cancer research since the 1940s, resulting in ad-vances that have improved the lives of Canadians. Donors have also made it possible for the Society to become the country’s most trusted source of informa-tion and support for people living with cancer and their families. Current statistics show that progress has been made – today over 60% of Canadians diagnosed with cancer will survive at least five years after their diagnosis. In the 1940s, survival was about 25%.

“The generosity of donors has brought us to an exciting threshold and there is great optimism for a future where we will no longer have to fear the word cancer,” says Fralick. “But work remains to be done and the need for your continued support grows with each passing day.”

Current statistics show that the number of new cancer cases continues to rise steadily as the Cana-dian population grows and ages. Almost half of all Canadians are expected to develop cancer in their lifetimes and it is the leading cause of death in this country. Last year, an estimated 187,000 new cases of cancer were diagnosed and 75,500 Canadians died from the disease.

“Change won’t happen without you,” says Fralick. “Donating to the Society makes you part of a vibrant cross-Canada team that is working to transform the way we understand this disease and live with it.”

Wear a daffodil pinFralick especially encourages Canadians to buy

and wear a daffodil pin during April to show their support for people living with cancer.

“Whether it’s through family or friends, we all have a story about how cancer affects us,” says Fralick. “By donating to the Society and wearing a daffodil pin, we’re collectively saying that we are in this together and we won’t give up until all forms of the disease are defeated.”

During Daffodil Month Society volunteers in com-munities across Canada will be knocking on doors, organizing special events and selling daffodil pins and flowers to raise funds.

For more information about the Society’s Daffodil campaign visit cancer.ca or call the Ottawa Commu-nity office at 613-723-1744.

“According to the guidelines from the OBSp, routine

screening mammography should start at age 50 for women at average risk of breast cancer

and women should continue to be checked every two years.”

– Dr. Sandy Messner


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By Jana Donaldson, B.Sc.N, RN, Public Health Nurse, Ottawa Public Health

Life over 55 is generally pretty positive. It is a time when kids may be leaving home, when you may have more free-dom with your time or finances, and you may feel an unprec-edented sense of accomplishment with your career. But for some, the reality of aging is not so comforting. It is estimated that 10,000 (10 per cent) of adults over the age of 65 are liv-ing in social isolation. Imagine if you didn’t have someone to confide in, somebody to call in a crisis or somebody to sit and talk with about your day. What would you do? Where would you go for help? Who would look out for your needs?

Ottawa Public Health (OPH) recently launched a new program to help address this growing concern. Community Connect aims to help connect isolated older adults with support services in the community that meet their individual needs. Sometimes life is not so nice. It can throw you a curveball. It could be the loss of a loved one. Perhaps money is tight. Some also experience increased memory loss, con-fusion or elder abuse. It can be hard to ask for help. People want to live at home for as long as they can. Some feel that asking for help can threaten their independence. With the right help, this does not need to be the case.

You can support your neighbours, friends and family by checking in on them regularly, especially during inclement weather. You can be the “eyes and ears” of your commu-nity and help those around you to stay safe and indepen-dent at home. By living and working in the community, you have an opportunity to observe, listen and recognize if your clients, friends or neighbours are having a hard time managing on their own and are in need of more support:• Look for a change in their health or well-being, like a

change in how they act.• Listento their concerns and ask if they would like some

help. • Connect with OPH at 613-580-6744.

There are many programs in your community that can help older adults stay safe and continue to live independently at home for as long as possible. OPH’s Community Connect program can help older adults to navigate the system. As public health nurses, we provide assessment and referral services for individuals who would like some additional supports from their local community agencies.

Dennis’ story is one example of how someone like you can recognize if a neighbour may be starting to have diffi-culty living independently and then step in with your offer

to help connect them to services and supports by calling OPH’s Community Connect program.

Dennis is 86 years old, a widower, and has a hard time leaving his house and getting to his medical appointments because he does not drive anymore and has limited mobil-ity. One of Dennis’ neighbours became concerned after not seeing him out and about, and was worried Dennis might be isolated, especially with winter in full swing. The neigh-bour, with Dennis’ consent, called OPH where a referral was made to the Community Connect program. A public health nurse met with Dennis and connected him with a lo-cal agency that provides in-home help at a reduced fee and set Dennis up with equipment inside his home to help him move around safely. Dennis was also linked with a trans-portation service so he can get out more often and attend to his medical appointments. With the help of Community Connect and local community supports and services, Dennis is now able to manage his health, his home, and is able to stay safe and independent at home. What a difference that neighbour’s phone call made to this Ottawa resident!

To learn more about Community Connect and how you can help someone in need call Ottawa Public Health at 613-580-6744 (TTY: 613-580-9656).

Look, listen, connect: how you can help isolated older adults in Ottawa

ByMichelleLahey

Do you feel overwhelmed when dealing with the health care system? Does going to see your doctor or specialist stress you because you don’t know what to ask or you don’t understand everything he or she tells you? If so, you are not alone. Every day Canadians are stressed because of the challenges they face when trying to navigate the health care system.

Here are five tips that can help you deal with some of those challenges:Be prepared:• Writedownquestionsthatyouwanttoaskbeforeyou

go to your appointment.• Ifseeingaspecialist,askyourfamilypractitionerfor

a copy of the referral letter, and any pertinent labs, etc. that the specialist will need. There is nothing worse than getting to a specialist’s office and discovering he doesn’t have the information needed to be able to help you.

• Bringalistofallyourmedicationstoeachmedicalap-pointment as well as to the emergency department. You can get this from your pharmacy.

• Knowwhyyouareatanappointment.Ifthespecialisthasn’t received the consult letter from your family prac-titioner and you aren’t exactly sure why you are there, you won’t get the answers you need. This will result in a visit that leaves you frustrated and no further ahead in your treatment plan.

Follow up:• Ifyouweretoldthatyouwouldbecalledforfollow-up

and you haven’t heard anything in a month, call back to make sure that your information hasn’t been forgotten or misplaced.

• Nonewdoesnotalwaysmeangoodnews.Nonewsis,quite simply, no news.

• Forexample,ifyouhaveabloodtestdoneanddon’thear back from your practitioner about the result don’t assume that everything is okay. Of course, if your practitioner sees that you have an

abnormal result he or she will call you to discuss this. How-ever, sometimes things may be missed or overlooked. The result could mistakenly go into the wrong file or it may be filed without your practitioner seeing it. There are steps in place to prevent these errors but things can fall through the cracks, and if they do it could be your health that is affected. Follow-up and you can prevent this from happening to you.Wait times:• Askifthereisacancellationlist.Ifso,putyourname

on that list. • Makesurethepersonbookingtheappointmentshasthe

best contact information for you.• Ifyouneedtocancelanappointmentdon’twaituntil

the last minute. No shows and last minute cancellations waste hours of appointment times per week, therefore making wait lists even longer.

• Somepeopledon’twanttohavesurgeryatcertaintimessuch as summer or Christmas. If you are available during these times you may be seen sooner.

Tips for navigating the health care system

continued on page 14


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A recent survey commissioned by Visa Canada shows that 84 per cent of Canadians are being inundated with phishing scams, while less than half (48 per cent) report these scams to authorities. Of those who don’t report, two thirds of respon-dents indicate they would if they knew how.

The cross-country survey examined Canadians’ responses to phishing – attempts to trick consumers into revealing personal information like bank accounts, passwords, card numbers, and social insurance numbers.

“We know that Canadians continue to receive phishing scams every hour of every day. Now we’re seeing more sophisticated scams that target people through a variety of

channels like email, home phone and text,” says Gord Jamie-son, head of Risk Services and North America Acquirer Risk Services, Visa Canada. “We need to arm Canadians with the knowledge and tools they need to recognize and fight phish-ing and to report it.”

The survey also revealed a full one third (31 per cent) had fallen victim to scams resulting in: malicious malware (23 per cent); disclosure of personal information (five per cent); and loss of money (four per cent). Messages urging recipients to act now and verify user names and passwords were most convincing, with six per cent acknowledging they had been convinced to click on fraudulent links.

While the majority of Canadians surveyed indi-cated they would report phishing attempts if they knew how, today most simply delete or ignore po-tentially fraudulent messages.

Peter Cassidy, Secretary General of the APWG, a global coalition combatting cybercrime across industry, government and law enforcement, en-courages Canadians to routinely report suspicious messages and/or notify the appropriate financial institutions.

“It’s almost instinctive to delete suspicious email; however, in addition to knowing how to avoid phish-ing scams, reporting a phishing scam is equally im-portant and means you are helping other consumers from becoming victims,” Cassidy says.

Top tips to fight phishing:• Considerallunsolicitedemail, textmessages,

robocalls and postal mail requesting personal in-formation to be suspicious. Fraudsters often create a sense of urgency or include exciting or upsetting information in the emails.

• Donotreplytoanyemailthatrequestsyourperson-al or financial information. Remember, Visa does not contact cardholders to request their personal account information.

• Lookformisspelledwordsandbadgrammar–these are often indications of fraudulent emails.

•Alwaysreportphishingor‘spoofed’emailstotheCanadian Anti-Fraud Centre ([email protected]), APWG.org ([email protected]) or the financial institution that it appears to be from.

• Ifyoureceiveaphishingemail thatappearstocome from Visa, forward it to [email protected].

• Bewaryofhyperlinksandavoidclickingthem.Asingle click can cause your computer to become infected and there may not always be visual clues of a compromise.

• Agoodruleofthumbwhenyou’rebankingonline:always look for the lock icon and an https:// con-nection to be sure you have a safe connection.

canadians’ encounters with phishing scams

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By Bud McGinnis

We’ve said many times, that fraudsters are full-time professional criminals who are very good at what they do. In addition to taking money from honest citizens, they continue to devise new ways of doing it. A relatively recent scheme targets travellers who are staying in hotels or mo-tels. Its success is based on the fact that most of us pay for our accommodation, meals etc. by credit card. We, therefore, provide the necessary credit card information – name, card number, expiry date – in advance when we check in.

This scheme is simple yet highly effective. The fraudster calls the front desk and asks to be con-nected with a room chosen strictly at random. Should this be your room and you pick up the phone, the caller will identify himself and say in a very professional manner, “This is the front desk calling. We’re sorry for this inconvenience but we’ve run into a problem with the credit card

Soon it will be summertime at the family cottage where the living is easy … for now. Have you given any thought to how it will factor into your estate plan? Does it become your retirement home or do you sell it to the kids? Have you considered who will be responsible for paying the related taxes? If not, here are some tips to help you avoid getting dinged by the taxman.

Make the cottage your principal propertyAs with most investments, the real estate value of a cottage will

increase over time. The difference between the cottage’s purchase price and the final sale will generate a capital gains tax when it’s inherited, sold or gifted to children and/or heirs. The CRA capital gains rule states that the profit or capital gain related to the transfer of ownership of the property should be taxed at 50 per cent, payable immediately. One way around this is to sell the family home and declare the cottage as the primary residence. What’s interesting about this option is that the

information provided when you checked in. Would you please give me the name, number, and expiry date on the front of the card along with the last three digits of the security code on the back.” Once you’ve responded, the caller is likely to say some-thing like, “Yes, thank you for your help, that clears up the matter. Thanks again! Have a good day!” The information requested is sufficient to allow the caller to make purchases on your card to the limit of the credit available. If you ever encounter this type of call, just say you’ll go to the front desk and sort the problem out there. Then go down and determine if there really was a problem. If none exists, inform the hotel manager that a fraudster is at work trying to get credit card information from hotel guests by claiming to be a front desk attendant. This type of scheme is a significant concern for both guests and hotel/motel management.

Attempts of this nature to take money from travel-lers reaffirms what should be an on-going resolution for all of us, “I will never provide personal or financial information to anyone on an incoming call unless I recognize the voice and trust the caller.” Irrespective of the individual or agency, we must realize that unless we recognize the caller, we’re talking to a stranger.

As usual, we conclude with the following offer. If you’re part of a group that wishes to learn more about frauds and scams call 613-564-5555 and leave a message. A Rotarian will call back to initiate ar-rangements for a presentation. We’re also happy to have return engagements with organizations that we’ve previously visited. All presentations are free and usually last between 40 and 60 minutes. There is no cost to the hosting organization, and whenever possible a police officer participates with us.

taxman will grant you a “principal residence exemp-tion” even if you only live at the cottage for short periods each year.

Transferring the cottage to the kids/heirs

One way of protecting your family from the bur-den of the capital gains tax is by purchasing a life insurance policy. Since many older people in their 70s

and 80s can’t be insured, this insurance policy would be managed by the kids and/or heirs. Generally, the annual cost is affordable but this is finally determined by the insured’s age and health. When both parents die, the insurance proceeds will be used to pay for the capital gain tax and any other maintenance costs.

For more strategies on keeping your legacy in the family, speak to your insurance broker or financial advisor.

– News Canada

Travellers beware of credit card scam targeting hotel guests

Life insurance eases cottage inheritance tax burden

Y@HtheABCsoffraud


By Julie Kalan

Hang a map of France on the wall, close your eyes and throw a dart – you are bound to hit one of the country’s world-renowned winemaking regions.

A glass of redIn the Aquitaine region of south western France, 40 km (25

miles) northeast of Bordeaux, is the charming medieval town of Saint Émilion. It is the oldest wine area in the Bordeaux region and the first vineyard landscape in the world listed as a UNESCO World Heritage Site. The town itself resembles an island rising above a sea of vineyards, surrounded by count-less rows of grape vines, like waves in a rolling sea.

Saint Émilion is named after an 8th century Benedictine monk who settled here to live life as a hermit in a cave he carved out of the limestone. However, he did not remain a hermit for long. By the time he passed away, seventeen years later, he had a group of monks in his charge. Dur-ing the following centuries, inspired by the cave-carving monk, the faithful of Saint Émilion carved out one of the largest monolithic churches in Europe.

Akin to a life-sized three-dimensional postcard, Saint Émilion presents another picture perfect scene around every corner and down every winding pedestrian lane. Flower-pots brimming with bright pink and red geraniums accent practically every doorway and window. Lining the narrow cobblestone streets are tightly squeezed two- and three-story amber-hued buildings. These limestone buildings and nearby chateaux were built using quarried stone from beneath the town and the surrounding area. The result is nearly 200 km (124 miles) of underground tunnels and galleries that now serve as naturally temperature controlled wine cellars.

In the center of town, between the rock-hewn church and a semi-circular ring of wine shops, the road widens onto the Place de l’Église Monolithe. The early morning sun, illuminating the church’s ancient facade and the soar-ing bell tower high above it, has not yet risen high enough to chase the shadows from the plaza.

To the right of the monolithic church is a charming ter-tre (a local term for narrow, steep, pedestrian-only cobble-stone streets). The path begins with an easy slope, but after a slight turn, the angle quickly becomes formidable. The cobblestones are slippery and slick from yesterday’s rain, but thankfully there is a metal railing in the middle of the tertre to help with the climb. Near the top, I am overtaken by the heavenly scent of macaroons wafting out from a

bakery’s open door. Aside from wine, Saint Émilion is known for its delicious almond macaroons. Tradition has it that the town’s special recipe was brought here by Ursuline nuns in 1620 and has been delighting taste buds ever since. Turning left at the top of the tertre, I come to the Place du Clocher. The site, sitting atop the monolithic church, offers a beautiful view of the town, across the tiled roofs and out over the vineyards. Filled with café tables and more vibrant flower displays, the area around the bell tower is perhaps the most exquisite spot to enjoy the merlot, cabernet franc and cabernet sauvignon blends that have made Saint Émilion wines world famous.

At the Tourism Office, across the road, you can shop for souvenirs and choose from an extensive list of area tours. Depending on the time of year and the length of your visit, options include lantern-lit evening tours, children’s trea-sure hunts, winemaking chateau tours, vineyard and cellar tours and the perennial favourite ... wine tasting. The École du Vin even has a wine blending course that culminates with participants creating their own blend of Grand Cru.

No matter how you choose to experience Saint Émilion, you will regularly hear about the importance of terroir. Terroir refers to the unique characteristics of place that contribute to the wine: the soil, underlying rock, drainage, slope and elevation, orientation towards the sun, tempera-ture, precipitation, humidity and wind. The many combina-tions of these factors ensure that wines from a particular region are unique. I have learned that planting the same grape variety in another location, even just on a different side of the same hill will produce different wines although the wine making process may be identical.

I am most definitely not a wine connoisseur, but in my estimation, there is no better place to learn about and enjoy this garnet delight.

A spirited educationThe city of Cognac, namesake of the amber coloured

spirit, resides on the banks of the Charente River two hours north of Saint Émilion. Here in this quiet city, the cognac houses of Hennessey, Martell, Camus, Remy Martin and Otard all offer tours and tastings. However, Otard has the only tour that blends history with cognac production.

The Chateau Otard, originally known as the Chateau des Valois, is on the left bank of the river. It was the birthplace of François I, one of the most famous kings of France. He was a patron of the arts, a man of letters and a true renaissance man, but he is probably best known for convincing Leonardo da Vinci to leave Italy and live out his last years in France. While these years were not very productive for Leonardo, the great works that he brought with him (including the Mona Lisa) remained in France after his passing.

The tour begins in a tiny courtyard beside a vine-covered wall. Here our tour guide points to the ground floor window of the room where François I was born on September 12, 1494. Throughout the chateau carvings of François’ sala-manders appear on the walls. A salamander seems to be a very odd choice for a royal emblem, but it was believed that the animal had the mythical ability to safely live in fire and extinguish it with its cold body. La Salles des Gardes is a long vaulted renaissance hall that bares the graffiti marks of British prisoners of war from 1756. From this bright elegant room, the tour continues down to a dark, damp cellar.

The cellar, storing large oak barrels of aging cognac, maintains a constant 15°C (59°F) and 90% humidity, within its 3m (10 ft) thick walls. The tour guide then draws our at-tention to the many cobwebs hanging between the barrels. She explains that, “no, it is not the maid’s decade off,” but an important and welcome aid to all cognac producers. The spiders eat tiny worms that would otherwise bore through the casks, causing them to spill their precious liquid cargo.

Cognac production displays fill a well-lit street-level room. The process, beginning with the fermentation of the local Ugni Blanc grapes, includes the distillation in traditional copper Charente pot stills. After the second distillation, known as “la bonne chauffe,” the distiller iso-lates the “heart,” or middle portion, of this eau-de-vie. It is this “heart” that is aged in oak casks for a minimum of two years and a maximum of over 50 years. The eau-de-vie absorbs tannins, aromas and colour from the oak as it evolves into an amber elixir.

In a large barrel-filled warehouse, we get a chance to smell some of the characteristic scents present in cognac. Floral, vanilla, coconut and rancio (pungent and earthy) scent stations allow us to follow the olfactory progression of aging. The Cellar Masters at each cognac house blend eau-de-vie of different ages to create their cognacs. The youngest eau-de-vie used in a blend determines in which category it can be sold: VS (very special) must be aged for at least two years, VSOP (very superior old pale) at least four years and XO (extra old) at least six years.

The tour ends in the Otard boutique, where a row of pre-filled, tulip shaped glasses have been laid out for us. Now all that is left to do is sip this nectar of the gods and toast the spirits of south western France.

For more information on sights, accommodation, din-ing and tour times, visit: www.saint-emilion-tourisme.com, www.tourism-cognac.com and www.baronotard.com

Y@Htravel

Grape gifts of FranceExploring Saint Émilion and Cognac

photos: Julie Kalan A charming steep cobblestone street, known as a tertre in Saint Émilion.

Vineyards lining the slopes just outside the walls of Saint Émilion.

chateau Otard, birthplace of Francois I and famous for fine cognac.


in the downtown coreEntrance Bay Locks: Rideau Canal

Head down the stairs immediately east of the East Block Parliament Buildings, from Wellington Street. Then descend to the Rideau Canal’s first set of eight locks. Take the paved path northwest, which sweeps past the Bytown Museum, extending below the Hill. You’ll possibly even see beavers swimming in the Ottawa River, along with

mallard ducks and ducklings. Continue walking until you reconnect with Wellington Street at the Portage Bridge.

Info: www.pc.gc.ca/eng/lhn-nhs/on/rideau/index.aspx

By Katharine Fletcher

Finally. This long, cold winter is over. Warm tempera-tures have melted snow, and now the air is filled with a chorus of birdsong. Over there, a robin sings. Above, Vs of Canada geese do their flyovers and, if you’re quiet, perhaps you’ll even hear their wingbeats!

Regardless of whether or not you’re a keen birdwatcher, there’s no better way to fill your lungs with the season’s fresh air and get some good exercise, than to head outside and watch for wildlife.

As ice recedes from lakes and watercourses, wading birds such as great blue herons can be found. Mallards, goldeneye, bufflehead and other ducks join the activity, paddling and dabbling. And, if we’re lucky, we may hear loons flying overhead, returning to their home lakes and rivers.

Finally, songbirds arrive: Baltimore orioles, catbirds, indigo buntings. These and others such as woodcocks, snipes, and whip-poor-wills join resident birds, all com-peting for nesting territory and food.

Because of the Ottawa region’s rich biodiversity, we are well-placed to find many areas to explore which offer us splendid sightings.

Tip? Take binoculars, sunhat, sunglasses, water and a daypack for treats, and a bird identification book. Why not plan a picnic?

Y@Hactiveadventure

celebrate spring: get out, explore and watch for birdsOttawa-area venues and clubs are great for bird enthusiasts

continued on page 14

photo: Eric FletcherApril is a great time to spread your wings and watch for wildlife, like this pileated woodpecker.


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Take someone to your appointment with you:• Takingsomebodywithamedicalback-

ground would be ideal, but taking anybody you trust is better than going alone.

• Askthemtotakenotessothatyoucanreview what was said after you leave your appointment.

• Havingsomebodywithyoucanmakethesituation less stressful.

Have a plan in place before you leave your medical appointment:• Aretherechangesinyourtreatment?• Aretherechangesinyourmedications?• Doyouneedafollow-upappointment?

Who will book that appointment? When?

• Ifyouare in thehospitalandneedtosee a specialist, can you be seen before discharge?

• Ifyouarebeingdischargedfromhospitaldo you need home care? Do you need special equipment?

• Havingaplan inplacekeepsyou in-formed and makes you an active partici-pant in your health care.Using these tips when faced with the chal-

lenges of navigating the health care system can alleviate some of the stress at an already difficult time. In turn hopefully you will have a more pleasant health care experience.

Michelle Lahey is the founder and own-er of Help with Healthcare: Advocacy Services for Canadians Inc. www.helpwith-healthcare.ca

Health care continued from page 9

Arboretum: Dow’s LakePark at the small lot at the Arboretum,

which is located immediately east of the roundabout at Prince of Wales Drive. This living museum of trees becomes a hive of activity as birds start to build their nests. Look for cardinals (males are scarlet, fe-males a delicate orange-buff) which will be singing to attract mates. As May ap-proaches, look for warblers. Other birds: night herons and great blue herons (near the Rideau Canal).

Info: www.friendsofthefarm.ca/location.htm

Rockcliffe Park and RockeriesFind the Rockeries between Acacia and

Princess Avenues. Then stroll alongside narcissi which are so abundant they obscure the lawn! Baltimore orioles, cardinals and brown thrashers may be found here. Con-tinue exploring this heritage neighbourhood whose “crowning glory” might be Rideau Hall, whose stately lawns and gardens are open to the public (check hours).

Info: www.ncc-ccn.gc.ca/places-to-visit/parks-paths/rockcliffe-park-rockeries

Mud Lake, BritanniaPark at the entrance to the filtration

plant located on Cassels Road at the Britan-nia Conservation Area (Mud Lake parking area). This network of easy trails can be crowded with photographers and nature lovers, so be patient. Here I’ve found Bal-timore orioles, rose-breasted grosbeaks, and many other birds including owls. The great thing about this destination is its var-ied habitats: wetlands (not just the lake but also the backwaters of the Ottawa River). Watch not only for herons, geese and ducks but also turtles.

Map at NeilyWorld Birding: www.neily-world.com/neilyworld/orwo10.htm

Spread your wings: join a club!

Ottawa Field Naturalists’ Club (OFNC)The club offers many talks and out-

ings year-round and some are particularly

kid-friendly, so consider taking your young friends. Note members come first, so al-though some outings are open to non-mem-bers (enquire) membership isn’t expensive. Super website and Facebook group.

Info: www.ofnc.ca

Macnamara Field Naturalists’ Club

(MFNC)MFNC is based in Arnprior, offering

both outings and lectures and an informa-tive website. Although just beyond the City of Ottawa’s western border, this club’s outings provide an excellent complement to the OFNC’s activities.

Info: www.mfnc.ca

learning with a guide

Tony Beck and Nina StavlundBeck and his wife Stavlund have been

offering guided birdwatching tours lo-cally, nationally and abroad for years. Their website is jam-packed with glori-ous close-ups of birds, both native Ca-nadian as well as many international species.

www.alwaysanadventure.ca

Bruce Di Labio, Tour Guide

Bruce Di Labio is another highly expe-rienced birder and he offers a Birding 101 course, too. As well, he maintains a terrific website linking us to birding locations, and his informative blog.

www.dilabiobirding.ca

Essential, basic tips for responsible wildlife watching The hiker’s rule applies: take nothing;

leave nothing but footprints. Be quiet: birds are nesting, mating, and raising chicks.

Don’t throw things at birds to make them fly so as to get a good photo. Please respect them and don’t risk harming them.

Katharine Fletcher is a freelance writer who is author of Capital Rambles: Explor-ing the National Capital Region.

Active Adventure continued from page 13


By Randy Ray

Chartwell Cité-Jardin in Gatineau offers residents the lifestyle that best suits their needs in a warm and welcoming environment, that is the ideal choice for

a comfortable and secure retirement.Located at 60 rue de la Futaie, the residence offers af-

fordable living quarters and a range of programs, activities and health care services that cater to seniors who are totally autonomous and those who require extra attention as they age, says General Manager Lucie St-Jacques.

Chartwell Cité-Jardin consists of 866 studio and one-, two- and three-bedroom apartments in six interconnected buildings with more space and services than retirement residences across the river in Ottawa, and fees that are 50 per cent less, with part of the rent reimbursed by the Quebec government. Fifty-two rooms on two separate floors are dedicated to resi-dents with dementia. Chartwell Cite-Jardin is one of many residences owned by Chartwell in the Ottawa-Gatineau area.

“We are a charming estate in the heart of the city of Gatineau, where our residents have access to everything they need,” says St-Jacques. “They say it is like living in their own home but with all of the extra services you find in a hotel or a condo.”

With quick access to numerous amenities, such as Maison de la Culture and Les Promenades de L’Outaouais shopping mall, residents can remain active and engaged well into their retirement years. And Chartwell Cité-Jardin offers many on-site amenities, including a drug store, a convenience store, two hair salons, two estheticians, and a weekly visit by Caisse Populaire. There is also a bistro where residents can eat breakfast, lunch and snacks and enjoy alcoholic beverages or coffee during relaxing afternoon get-togethers.

The complex is equipped with a library, indoor swimming pool, exercise room, movie theatre, two chapels, several lounges and a craft room. Many of the paintings that adorn the halls were produced by the home’s many talented resi-dents. When the weather is pleasant residents enjoy many outside activities including shuffleboard, swing sets, flower gardens, benches, walking paths and a terrace next to the bistro. Barbecues are held every week, weather permitting.

Regular recreational and social activities, including many signature programs unique to Chartwell, include Friday night parties complete with music and dancing, celebrations on all holidays including Valentine’s Day, Christmas and Halloween, bingo, darts, Scrabble, cards, exercise classes and movie nights. Every day, residents have their choice of six different and engaging activities to keep their minds and bodies active and healthy, says St-Jacques.

The residence’s bus transports residents to a variety of outings including shopping trips and visits to the nearby casino, theatre, cinema and restaurants. Residents who drive can be in downtown Ottawa or Gatineau Park in 10 minutes or less.

Seniors in good health live in apartments with full kitchens and, if they so desire, in-suite washers and dryers. They can make their own meals or have some meals in one of the three dining rooms. Residents with Alzheimer’s have their own dining rooms. Monthly fees cover house-keeping, electricity, cable, and a wide range of activities, plus outdoor parking.

Extra care that can be ordered for an additional fee includes distribution of medication, help with dressing and delivery of meals to the apartments. Other health care services include blood tests, administration of medications such as insulin, foot care clinics, and weekly doctors’ vis-its. A limousine service is available to deliver residents to outside health care appointments including visits to doc-tors, dentists and physiotherapists.

“We provide additional care and support to supplement existing accommodation packages and the flexibility to personalize those services to individual needs as people age. As a result, there is no need to move into another residence, which can be very disruptive for seniors and their families,” she says.

“We have a team of knowledgeable and caring staff, many who have been with us for many years. They include nurses who are on duty 24-hours a day, seven days a week,

which ensures residents receive the quality care and peace of mind they deserve,” says St-Jacques.

“We are a community. Our staff is very friendly; ev-eryone knows each other by their first name and everyone helps each other. We are a big happy family.”

Residents who choose to eat in the dining rooms are treated to a diversified menu of fresh and healthy meals prepared by Chartwell Cité-Jardin’s experienced chef who has been preparing food at the residence for nearly 10 years. He and his team take great pride in creating home-style favourites, themed meals and delicious desserts while meeting Canada Food Guide’s nutritional standards. They are happy to accommodate individual dietary needs.

Chartwell ensures its residents are alwaye safe and secure by equipping each building with a security system that requires a special pass for entry. All apartments are outfitted with emergency call systems.

“We are committed to helping our residents enjoy their life with the comfort, dignity and peace of mind they de-serve,” says St-Jacques. “With a strong reputation in the community built on trust and respect, residents are proud to call Chartwell Cité-Jardin home.”

For more information about Chartwell Cité-Jardin, please contact Jocelyne St-Amour at:(819 568-2355 extension 223.

Discover the welcoming environment at chartwell cité-Jardin Y@Hathome


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In many ways, designing a space is a lot like pick-ing out the essential elements of a wardrobe. Both fashion and design reflect your personal style, and for each it is essential to have staple key elements that define your look.

“Decorating a space can feel overwhelming and a bit scary because many people feel like they have to conceptualize the entire design, down to the coasters,” said Karen Powell, founder and CEO of Decor&You. “Instead of feeling overwhelmed, think of decorating like you think of getting dressed – one element at a time. Everyone knows how to put to-gether a great outfit, and decorating can be just as easy – and fun.

Powell explains how creating the perfect fashion look is just like decorating the ideal space to match your personal style:

The lBD says it all: The little black dress (LBD) is the staple piece

that holds any wardrobe together. It’s the dress that not only looks classy, but is comfortable and versatile. In a house, the main piece of furniture in each room is like that LBD. For instance, the sofa is a comfortable, versatile piece of furniture that serves many purposes. Homeowners use it to relax, to entertain and to enjoy family time. It should be a durable piece of furniture, but one that will also tie the room together and express personal style. Like a black dress, it’s easiest to pair other designs with this main piece of furniture if it is a neutral colour. Its understated style lets the rest of the room do the talking.

The “wow” factor: The easiest way to make a big impression with

your wardrobe is by adding one eye-catching piece of jewelry – like a statement necklace. A big neck-lace can dress up even the simplest outfits. The equivalent in decorating is to add a beautiful paint-ing or work of art to a room. Adding a pop of colour to the walls makes the whole room feel a little more dressed-up – adding what we sometimes like to call “casual elegance.”

The beauty basics of decorating

it fits perfectly: There is no better feeling than to find that perfect pair

of jeans that fit like a glove and look great. In room design, you’ll get that same feeling when you find the perfect stor-age units – that look amazing in your space and are also a perfect “fit” to help store your belongings in an organized and effective manner. Just as the perfect fit in a pair of jeans compliments your figure, the right size bookshelf or dresser complements the look and feel of your room.

Subtle patterns: Reluctant to commit to a trendy piece of furniture

because you worry styles might change or you might be limiting your choices for other design elements? Keep your fashion sense in mind and remember that the easiest way to integrate a new style is by adding just a “pop” of

it rather than going all out. Fashion-savvy shoppers add a scarf to spice up an outfit and try something new. Decora-tors choose on-trend throws or accent pillows to get the same effect. That small trendy piece can really modernize an entire space; just remember that it’s best to add these elements in odd numbers.

Find the light: Even if every element of your outfit is perfect, the final

look will fall flat if there isn’t a sparkle that catches the eye. Adding diamonds or beads that reflect light makes any outfit look a little more special. The same goes for the lighting in a room. If the room is too dark, it is hard to see all of the great design elements. Always make sure the light is perfect, and that there are mirrors and other reflective components that will add dimension to the space.


By Randy Ray

Les Terrasses Gabrielle’s unbeatable lifestyle and prime location next to the Rideau River are catching the attention of members of Ottawa’s 55+ commu-

nity who are seeking hassle-free urban living without the complications of home ownership.

The eight-storey luxury apartment building at 411 North River Road offers one- and two-bedroom residences rang-ing in size from 700 to 1,200 square feet. The top floor has 11 penthouses.

Rents start at $1,500 per month for a one-bedroom apartment and penthouses start at about $3,000 per month.

“Our tenants enjoy everything this exclusive downtown Ottawa apartment rental has to offer,’’ says Les Terrasses Gabrielle’s property manager Jason Ely. “They appreciate re-laxing in their spacious, well-appointed homes and they know if they want to stay active and healthy, this is the place to be.”

The 117-unit building is located about three kilometres east of downtown in one of the city’s premier neighbour-hoods, where luxurious accommodation meshes nicely with the best in city living, including dining, shopping, music, tennis, theatre and the area’s natural beauty only steps away.

By day, residents enjoy shopping in Beechwood Village, a summer festival in Strathcona Park, or cycling the network of bike paths that begin right outside their front doors. By night, they dine at award-winning restaurants in the Byward Market, attend the theatre or ballet at the National Arts Centre, or take an evening stroll beside the Rideau River.

At Les Terrasses Gabrielle a memorable day or night is at residents’ doorsteps no matter what season, says Ely, who notes that the apartment development takes its inspiration from the elegant park districts of the world’s leading cities.

The four-and-a-half-year-old building is operated by Globe General Agencies, a Winnipeg-based integrated investment and real estate management company with 5,500 residential units in Canada. Les Terrasses Gabrielle was added to the family-owned company’s portfolio in the fall of 2010 as its first Ontario property.

Globe General Agencies has a solid reputation as a tenant-oriented company that provides accommodations in some of the finest buildings in Canada. Its buildings, Les Terrasses Gabrielle included, are cared for by on-site staff; all common areas have security monitoring and emergency service is available 24 hours a day.

“An on-site management office means we are always easily available to address your needs and you will be able to meet your building management service representa-tives face to face,’’ says Ely, adding that the company is a

member of the Federation of Rental Housing Providers of Ontario.

In July 2012, the building received certification from the Certified Rental Building (CRB) program, a gold stan-dard for building management and maintenance, adopted in recent years by the Federation of Rental-housing Providers of Ontario (FRPO), an indus-try association of landlords and property managers.

“It’s a program that we had to be audited by J.D. Power and Associates to become a member of,” said Ely. “That means that we are an excel-lent building to rent from.”

CRB certification covers 36 standards of management and customer service, in-cluding responding to tenant inquiries within two business days, providing emergency contact numbers, protecting tenants’ personal information and training building staff in safety and human rights.

Residents at Les Terrasses Gabrielle compare life in the building to living in a high-end downtown hotel close to all amenities, including supermarkets, parks, walking paths and retail outlets, and where car ownership is not mandatory because of the many nearby public transit connections.

The elegant lobby sets the tone of sophistication from the moment residents enter the building. A richly appoint-ed adjoining lounge with a warm and welcoming fireplace provides the perfect place to meet and greet guests. Two beautifully selected elevator cabins in a rich maple fin-ish ferry tenants to their homes. Hallways are tastefully decorated in bright pastel tones at each residential level.

The main entrance vestibule door access is controlled with the use of a security key issued individually for each tenant to provide access to the building’s common area.

Residences feature open-concept floor plans with interior features that include nine-foot glazed ceilings, custom blinds and panoramic windows that offer some suites an exceptional view of the Rideau River and Riv-erain Park.

Kitchens feature granite countertops, under-mount sinks, birch cabinetry and ceramic tile kitchen backsplashes.

Floors are solid ash hardwood and entrances are outfitted with ceramic tile. Bedroom floors are nylon plush carpet and each has built-in furniture closets. Bathrooms feature a Calypso bath with an arched shower enclosure.

All units have six appliances, including a stainless steel stove and refrigerator and an energy efficient dishwasher, plus a stacked washer and dryer in the in-suite laundries. All residences have individual central heat and air conditioning controls. Walls between units are six-inch thick concrete to provide the ultimate in soundproofing.

Housekeeping service is available for an extra fee that can be tailored to meet resi-dents’ needs and budget.

Fitness buffs enjoy the building’s indoor salt-water swimming pool on the first floor where poolside wicker chairs allow them to

relax at their leisure. There is a spacious exercise room with top-of-the-line Life Fitness equipment next to the pool. Residents have access to a professional trainer who will provide a free fitness orientation and design a custom program to help them reach their fitness goals. A dedicated room provides space for bicycle storage.

All residents have access to a large exterior terrace on the eighth floor penthouse level where there are lounge chairs and patio furniture and a splendid view of the river. A gas barbecue is located on the terrace for outdoor cook-ing. The elevators service the 8th floor and it’s three steps to the patio.

Underground parking is available and there is a bicycle room and optional locker space on the garage levels.

On the technical side, electrical service is individually metered for lights and appliances, heat, air conditioning and hot water are included in the rent; the building is equipped with cable TV, CAT-5 cable for the telephone system and high speed Internet. A smoke and fire detection system protects the entire building and there is a sprinkler system on the garage levels. The building has many green features including Energy Star rated appliances, compact fluorescent lighting throughout and a residential waste-recycling program.

The building is designed with limited handicapped ac-cessibility.

For more information about Les Terrasses Gabrielle and Globe General Agencies, please contact Jason Ely at [email protected] or call (613) 741-4411 or visit: www.terracesgabrielle.com and www.globegeneral.ca

Y@Hathome

urban living at Les Terrasses Gabrielle


It’s always a challenge to eat healthy on a daily basis when trying to manage a busy lifestyle.

A recent survey by the Florida Department of Citrus found that 50 per cent of Canadians report they only consume one to three servings of Canada Food Guide’s

recommended daily intake of seven to 10 servings of fruits and vegetables.

“There are simple ways to increase this without disrupt-ing your daily routine,” says Gail Rampersaud, a registered dietitian at the University of Florida. “For example, a 250

ml glass of 100 per cent orange juice is easy to drink with a meal and counts as two servings of fruit.”

Orange juice can also be easily incorporated into a number of dishes to give them an added boost of flavour, Rampersaud points out.

Add a little sunshine to your day

A busy lifestyle can mean that our lunch is a grab-and-go option from a nearby restaurant or grocery store.

This, of course, can mean that little thought is put into its nutritional value. Instead, packing a lunch can be enjoyable and it will help you get valuable nutrients.

“Packaging a simple salad for lunch is one of the easiest ways to help ensure you meet Canada Food Guide’s recommended daily intake for adults of seven to 10 fruits and vegetables,” says Rampersaud. “If you find your salads a little bland, experiment with homemade dressings and replace vinegars or water with 100% orange juice to add a boost of flavour to your meal.”

This refreshing salad is perfect with added protein at lunch. The chia seeds help the orange juice infused dressing thicken as it marinates.

Avocado Cucumber Salad with Chia Yogurt Dressing1 large ripe avocado or 2 smaller avocadoes1 each red and yellow pepper, chopped1 small English cucumber, chopped

Orange Chia Dressing:1/2 cup (125 ml) orange juice1/4 cup (60 ml) plain Greek 0% yogurt2 tbsp (30 ml) chopped fresh cilantro or mint2 tsp (10 ml) chia seeds1 small clove garlic, minced1 tsp (5 ml) each Dijon mustard and granulated sugar1/4 tsp (1 ml) salt

• Peelandpitavocado.• Chopavocadoandcombinewithpeppersandcu-

cumber into a large bowl.• Inasmallbowl,whisktogetherorangejuice,yo-

gurt, cilantro, chia seeds, garlic, mustard, sugar and salt. Pour over vegetables and toss to coat; let stand for 15 minutes before serving.Makes six servings.

The following recipe blends 100 per cent orange juice into the ingredients for tender and spicy chicken thighs:

Florida Orange Sriracha Maple Chicken Thighs with Spring Greens3/4 cup (175 ml) orange juice2 tsp (10 ml) smoked paprika2 large cloves garlic, minced1 tsp (5 ml) dried oregano or 1 tbsp (15 ml) chopped fresh oregano1/4 cup (60 ml) sriracha chili sauce3 tbsp (45 ml) pure maple syrup2 lbs (1 kg) boneless skinless chicken thighs

Spring Greens:1 pkg (142 g) mixed spring greens1 tbsp (15 ml) canola oil2 tbsp (30 ml) apple cider or white wine vinegar1 tbsp (15 ml) orange juicePinch each dried oregano, salt and pepper

• Inalargebag,combineorangejuice,paprika,garlic,oregano, chili sauce and maple syrup. Add chicken; seal bag and turn to massage chicken evenly. Re-frigerate for at least one hour or up to overnight.

• Placechickenonoiled,preheatedgrillovermediumheat, turning once or twice for 10 to 15 minutes or until no longer pink inside and juices run clear.

• Inalargebowl,tossgreenswithoil,vinegar,or-ange juice, oregano, salt and pepper and serve with chicken.Makes 8 servings.

Dress up a lunch-time salad Add fruit juice to brighten any dish

It is widely agreed that breakfast is the most important meal of the day. It kicks starts your me-tabolism, provides energy and sets the tone for all your activities. To get the most out of your morning meal try to include whole-grains, protein, fruit, fibre and calcium.

As a flavour agent and source of essential nutrients, citrus can bring some extra sunshine to your morning. These chocolate muffins offer fibre and the fresh taste of 100 per cent orange juice.

Orange Cocoa Nib Date Muffins1 1/2 cups (375 ml) orange juice1 cup (250 ml) chopped pitted Medjool dates1 cup (250 ml) all-purpose flour with added bran1/2 cup (125 ml) natural unsweetened cocoa powder1/2 cup (125 ml) wheat bran1 tsp (5 ml) each baking powder and baking soda1/4 cup (60 ml) cocoa nibs1/4 cup (60 ml) canola oil2 eggs1/4 cup (60 ml) packed light brown sugar2 tsp (10 ml) vanilla extract

• Inasaucepan,combineorangejuiceanddatesovermedium heat and bring to a simmer. Cover and sim-mer for two minutes or until softened. Remove from heat.

• Inalargebowl,whisktogetherflour,cocoapowder,bran, baking powder and baking soda and cocoa nibs; set aside.

• Whiskcanolaoil,eggs,sugarandvanillaintodatemixture and pour over flour mixture until well moistened.

• Lineorlightlygreasemuffintinandscoopbatterinto 10 muffin cups. Bake in centre of 375ºF (190 C) oven for about 15 minutes or until cake tester inserted in centre comes out clean.Makes 10 muffins.

Fuel your day with a balanced breakfast

– News Canada


A Hearing Solution for You!

As a newly graduated Audiologist, Rosanne McNamee had many interviews for positions at local hearing companies. At each establishment she found the same thing; the interviews had nothing to do with her knowledge, they instead focused on the number of hearing aid units she was expected to sell and the company’s affi liation to a given Manufacturer.

“That was not my idea of proper hearing health care, “ says McNamee. “I came into this profession to improve my patients’ quality of life. I wanted to focus on my patients’ needs, not sales or my employer’s preferred product.’’ And so she decided to set up her own business, Hearing Solutions Clinic, doing it her way and putting patients fi rst.

“That was in 2001. Now, almost 13 years later, it looks like there was a need for my kind of business after all, because I’m still here and going strong!’’

Hearing Solutions Clinic offers clients a unique program of care that is fully patient-driven with no limitations on products or services. Patients truly have the freedom of choice, as all products available on the market are considered in the process of fi nding a solution specifi c for them.

This unique business model sets Hearing Solutions Clinic apart from other hearing companies. “We have a holistic approach, where the patient is an active part of the decision-making process,’’ says McNamee. “We are extremely devoted to our patients’ happiness and satisfaction, and so devote all the time necessary for both assessment and follow-up to ensure our patients hearing needs are met. Throughout, the patient’s opinions and concerns are held paramount.’’

In addition, patients at Hearing Solutions Clinic are always serviced by Audiologists with either a Master’s or Doctoral degree in Audiology. “Hearing is complex and so are today’s hearing aids,’’ McNamee explains. “Dealing with the most qualifi ed health care professional, in the most independent setting, is crucial.’’

“Our clients are those looking to receive hearing health care, rather than looking to buy a product or commodity,’’ says McNamee. “They are people who want to be given the time to be listened to so as to be an active participant in reaching their hearing goals.’’

At Hearing Solutions Clinic, they want to make absolutely sure patients are completely satisfi ed with their hearing aids. That is why they offer a 90-day trial period on all

hearing aids. This extensive trial will give patients the confi dence they have chosen the right solution for their lifestyle.

Hearing solutions Clinic offers bilingual service, wheelchair accessible offi ces, even home visits. They have two convenient locations: 1917 Baseline Rd. in Nepean and 5528 Ann St. in Manotick.

“Ultimately, if people feel they deserve hearing health care the way it was meant to be – before it became a business about sales – they should give Hearing Solutions Clinic a try, “ says McNamee. “They won’t be disappointed!’’

For more information visit www.hearingsolutionsclinic.com.

Personal, patient-driven care at Hearing Solutions Clinic

To book your consultation call 613-288-0295 1917 Baseline Rd., Ottawa ON

To book your consultation call 613-692-73755528 Ann St., Manotick ON


Retirement Miramichi offers a wide variety of rental homes with a size and style to suit your budget and lifestyle. With rents as low as $543/month, you’ll have more time and money in your pocket to do the things you want to do.

Make the Right Move.

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Everything you need in a retirement community!

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