mary, benefits administrator
TRANSCRIPT
The Story of Mary
Mary handles benefits and HR at her company
Which has multiple locations
She spends her days:
Communicating with carriers
Processing eligibility changes
Managing multiple HR departments
Coordinating HR and Finance
Developing benefits strategy
Each month she manually creates a bill for multiple
locations.
3-6 hours per month
This includes processing the eligibility changes the HR
staff sends her.
Which weren’t always complete, accurate or
consistent
Each eligibility change required at least 6 carrier
notifications~ 20 hours per week
Which meant 7, if she
remembered the COBRA
notificationAnother 2 hours per week
COBRA
She then had to reconcile all the carrier
bills with all the locations, each month
With 6 different carriers and multiple locations, the potential for errors
was high
2-4 days per month
Her work load seemed never
ending
Mary’s typical
day lasted from
7am to 7pm
P.M.A.M.
WORK
MONTH
X
X X
X X XX
She was spending 5 to 7 days each month on eligibility and billing
She wanted to spend less time on administrative
functions, and more time on HR and benefits
strategy
We introduced Mary to:
Now 1Bill sends each location an accurate
benefits bill
The HR staff use a standardized eligibility form
to notify the 1Bill team, ensuring benefit certainty
With 834 files and direct access to COBRA administrators,
1Bill ensures timely and accurate eligibility changes
We generate weekly and
monthly reports
Location Detail
Adjustment Detail Employee Detail
Identifies employee totals and carrier costs by
employee
Employee Detail
Provides a complete listing of monthly changes
Adjustment Detail
Costs organized by location help Mary bill
accurately
Location Detail
Now she focuses on:
Coordinating HR and Finance
Developing benefits strategy
Improving policies
“Your service and assistance are lifesavers for me. I’m not sure what I would do without you.
With 1Bill, I can go home at 5pm! Thank you!”
-Mary
No matter the size of the company, all HR managers have the
same struggles.
The 1Bill solution can be adapted to fit any size
company.
