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    ABOUT US

    Maruti Suzuki India Limited (MSIL, formerly known as Maruti Udyog Limited) is asubsidiary of Suzuki Motor Corporation, Japan. MSIL has been the leader of theIndian car market for over two and a half decades. The company has two

    manufacturing facilities located at Gurgaon and Manesar, south of New Delhi,India. Both the facilities have a combined capability to produce over a 1.2 million(1,200,000) passenger car units annually.

    The company plans to expand its manufacturing capacity to 1.75 million by 2013.For this the company will be investing around Rs. 60 Billion (Rs 6,000 Crores) overthe period till 2013.

    The company offers a wide range of cars across different segments. It offers 14brands and over 150 variants - Maruti 800, people movers, Omni and Eeco,international brands Alto, Alto-K10, A-star, WagonR, Swift, Ritz and Estilo, off-roader Gypsy, SUV Grand Vitara, sedans SX4 and Swift DZire In an environmentfriendly initiative, in August 2010 Maruti Suzuki introduced factory fitted CNGoption on 5 models across vehicle segments. These include Eeco, Alto, Estilo,Wagon R and Sx4.

    In fiscal 2009-10 Maruti Suzuki became the only Indian company to manufactureand sell One Million cars in a year.

    Maruti Suzuki has employee strength over 7,600 (as at end March 2010),

    In 2009-10, the company sold a record 10,18,365 vehicles including 1,47,575 unitsof exports. With this, at the end of March 2010, Maruti Suzuki had a market shareof 53.3 per cent of the Indian passenger car market (including C segment).

    Maruti Suzuki's revenue has grown consistently over the years.

    (Rs. in Million)

    Year Net Sales Year Net Sales

    2004-052006-072008-09

    1,09,1081,45,9222,03,583

    2005-062007-082009-10

    1,20,0341,78,6033,01,198

    The company is listed on Bombay Stock Exchange and National Stock Exchange.

    The Government of Japan has honoured Maruti Suzuki with the METI Award forpromotion of Japanese brand in India. Maruti Suzuki is one of the six companies, as alsoone among two outside Japan, to have received this prestigious award.

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    VISION AND CORE VALUES

    We believe our core values drive us in every endeavour

    NATIONAL ROAD SAFETY MISSION

    Maruti Suzuki considers road safety to be an integral part of its social initiatives.Taking forward its commitment to road safety, Maruti Suzuki has adopted a

    National Road Safety Mission launched in Dec 2008 under which 500000 peoplewill be trained in road safety in the next three years. This will be done through thetwo channels - Institute of Driving Training and Research (IDTR) and the MarutiDriving Schools spread across the country. Of the 500,000 people to be trained, atleast 100,000 will be people from underprivileged section of society, who are keento take driving as a profession.

    Maruti's Million

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    We began our operations way back in 1983, with the Maruti 800 - the vehiclewhich brought about a revolution in the Indian car market.

    Today, one in every two cars in India is a product of Maruti Suzuki. Our scale andmanufacturing complexity have today moved to a different league from when it

    began. We have reached a capacity of one million cars annual production this year.

    This feat is entirely based on the company's constant endeavour to meet aspirations of a large anddiverse demography, by providing the best through innovative products and services.

    Today, each car from the Maruti Suzuki factories at Gurgaon, and Manesar, Haryana, North Indiaare the tangible evidence of Quality, manufacturing standards and efficiency.

    Maruti Production System or MPS draws learning's from its parent company Suzuki MotorCorporation's concepts on `lean manufacturing' under Suzuki Production System i.e. SPS.

    Setting trends in new products and achieving customer delight starts with Manufacturing Excellenceand Maruti's manufacturing excellence hinges around four important pillars-Cost, Quality, Safety andProductivity.

    Cost

    LEAN MANUFACTURINGemployee working on the line is 'cost sensitive' and functions in capacity of a Cost Manager. He is akey contributor in suggesting how to keep costs of production under control.

    Quality

    A product of poor quality requires repeated inspections, entails wastage in terms of repairs andreplacements. "Do it right first time", is the principle followed to avoid wastage.

    To ensure quality, robots were devices and deployed especially where they reduced worker fatigue andwere critical in delivering consistent quality. With consistent improvements in the plant the companywas able to manufacture over 600,000 vehicles in 2006-07 with an installed capacity of just 350,000vehicles per year.

    Safety

    "Home or work place; Safety takes First Place". This has beenthe motto of the company where safety is concerned. Marutiattaches great significance to safety of its people and stronglyadvocates that safety at work place adds to quality of the

    products and improves productivity of the plant significantly.

    In the Japanese manufacturing system, the central role isaccorded, not so much to Quality, Productivity or Cost, but toSafety. When process flow, lay-out and systems are designed formaximum safety, they automatically contribute to better qualityand productivity.

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    PRODUCTION MANAGEMENT SYSTEM

    Production Management System (PMS) is the next step towards moving ahead to sustain the

    momentum. It is a strategy to achieve Manufacturing Excellence evolved through

    participative approach. The system is people driven and ensures involvement of all levels

    (Managers, Executives, and Supervisors).

    The concept ensures participation and error free communication. The result is clarity of

    content, better understanding and openness towards feedback. These values make PMS a

    sustainable system. Having achieved the target of selling a million cars in the financial year

    2009 - 2010, PMS has lead the production team towards greater enhanced productivity with

    perfection.

    MS is derived from the basic Japanese principles of 5S, 3G and 3K

    In order to bring an improvement in overall processes and systems in Production Division

    through involvement of all levels, PMS was launched in Maruti Suzuki. Through various

    phases of PMS the company embarked on its journey of bring in a) Clarity of Role, Non-

    duplication of work, Ownership, Commitment and Standardization in all our process and

    systems across the production division.

    FACILITIES

    Gurgaon Facility

    Maruti Suzuki has two state-of-the-art manufacturing facilities in India. The first

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    facility is at Gurgaon spread over 300 acres and the other facility is at Manesar,spread over 600 acres in North India.

    Maruti Suzuki's facility in Gurgaon houses three fully integrated plants. Togetherthe three plant have an installed capacity of around 700,000 units.

    K- series Plant

    The Gurgaon facilities also houses the 'K' Engine Plant. Commissioned in 2008,the K-series engine plant has an installed capacity of 500,000 units.

    K-series engines are available in 1 litre and 1.2 litre capacities. The highly fuelefficient, technologically advanced K series engines have been very wellappreciated by our customers for their performance.

    Several Maruti Suzuki cars such as the A-star, Estilo, Swift, Swift Dzire, Ritz andWagonR sport the K-series engines.Company has announced an investment of around Rs. 12500 crores to expand engine capacity by 250,000units by 2010.

    ManesarFacility

    The state of the art Manesar facility was inaugurated in February 2007.

    At present the Manesar plant rolls out World Strategic Models Swift, A-star, SX4 and swift

    DZire.

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    There is a high degree of automation and robotic control in the press shop, weld shop and paintshop to help manufacture with acute precision, high quality and speed.

    The Manesar plant is designed to be flexible: diverse car models can be made here convenientlyowing to automatic tool changers, centralized weld control system and numerical control machines that

    ensure high Quality.

    The plant at Manesar is the company's fourth car assembly plant and has a capacity of 300,000 cars peryear.

    Company has announced an investment of Rs.1700 crores to expand its capacity by 250,000 units. The newfacility is expected to be ready by 2011-12.

    Suzuki Powertrain

    Suzuki Powertrain India Limited is a joint venture of MarutiSuzuki with Suzuki Motor Corporation, Japan.at Manesar. Itmanufactures world class diesel engines and transmissions forcars.

    SMC holds 70 per cent equity in SPIL the rest is held by MarutiSuzuki.This diesel engine plant has a capacity to manufacture 300,000 diesel engines a year.

    CITIZENSHIP

    THE JOURNEY OF MARUTI SUZUKI

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    The journey began 25 years ago with the principle of "Give" - a principle thathas been bedrock of Maruti Suzuki's approach to sustainability. Get and Growhave been the natural outcomes over the years. Maruti Suzuki has now gone

    beyond its business and contributed to the society at large, as envisioned by itsfounders. Maruti Suzuki has strived towards offering high quality, latest

    technology and value for money products to its customers.

    Corporate Social ResponsibilityMaruti Suzuki has adopted a CSR policy, which serves as a guiding tool for the managementand the employees in steering Maruti Suzuki towards long term sustained growth in harmonyalong with the interests of the stakeholder.

    The role of the CSR department is to professionalize CSR activities in Maruti Suzuki andstrengthen the mechanisms involving the activities. Significant efforts have been taken tocontribute to society at large, through its corporate activities, especially in the areas of RoadSafety and Vocational Training. Maruti Suzuki has set up dedicated teams with requisiteexpertise to steer the social projects.Corporate GovernanceMaruti Suzuki believes that good corporate governance ensures fair and transparent businessenvironment. Therefore, Maruti Suzuki follows the basics of good Corporate Governance andhas been successful in establishing trust between stakeholders, management and the board ofdirectors.

    Corporate Governance Philosophy

    Maruti Suzuki is fully committed to practicing sound corporate governance and upholding thehighest business standards in conducting business. Being a value-driven organisation, MarutiSuzuki has always worked towards building trust with shareholders, employees, customers,suppliers and other stakeholders, based on the principle of good corporate governance, viz,integrity, equity, transparency, fairness, disclosure, accountability and commitment tovalues.

    Maruti Suzuki fosters a culture in which high standards of ethical behaviour, individual

    accountability and transparent disclosures are ingrained in all its business dealings and sharedby its board of directors, management and employees. Maruti Suzuki has established systemsand procedures to ensure that its board of directors is well informed and well equipped tofulfill its overall responsibilities and to provide the management with the strategic directionneeded to create long-term shareholder value.

    ComplianceTo sustain being the preferred supplier of our cars to our customers, Maruti Suzuki abides bythe statutory rules that need to be complied with. We make sure that all necessary regulatoryand mandatory requirements for road worthiness as certified by ARAI are in place in each of

    the cars that we roll out. Our processes and systems too strictly adhere to and abide by to theabove rules.

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    STAKEHOLDERS

    The company follows a partnership approach with its various stakeholders, and believes thatthe prosperity and wellbeing of the stakeholders will fuel the growth of the company in the

    future.

    EmployeesEmployees are at the core of Maruti's growth. They dream and help the company grow andare the pillars on which the company is built. We have a lot of programmes to engage the

    employees and their families to build communication and friendship.

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    Shareholders and investorsWhile taking decisions on products, targets, costs and capital investments, the companyensures that funds are prudently utilized and effectively channelized to focus on growthoriented projects. The company strategically invests in products, services and facilities thatare safe and beneficial for the society and other stakeholders.

    Local Community

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    The company has adopted four villages around the Manesar plant. A dedicated team from thecompany along with an NGO works jointly with villagers for their well being.

    Activities for Environment

    ENVIRONMENT

    Maruti Suzuki recognizes global warming and climate changes as global issues, the effects ofwhich are of concern both for the environment and human life.

    The challenge faced by the society is how to meet the needs of the present, withoutcompromising the ability of future generations to meet their own needs. Maruti Suzukistrongly believes that an investment in environment friendly products and manufacturingfacilities is in the best interest of the society as well as the business. The last 25 years of our

    journey has reinforced the belief that environment friendly initiatives make products moreacceptable to customers and help Maruti Suzuki grow profitably in every sphere.

    Since Maruti Suzuki started operations, conserving environment and natural resources hasbeen an integral part of our systems and processes. The concept of "Reduce, Reuse, Recycle"(3R's) has been our driving principle. This three pronged strategy or the 3 R's has been

    promoted in all our manufacturing facilities, supply chain and logistics operations.

    Maruti Suzuki also follows the Philosophy of "Smaller, Fewer, Lighter, Shorter and Neater".This Philosophy has helped Maruti Suzuki in optimal utilization of resources and costsavings.MATERIAL

    Maruti Suzuki is conscious of the limited availability of natural resources and itsresponsibility to use them judiciously.

    Maruti Suzuki has taken various initiatives to reduce material consumption. Yield

    improvement is one such activity.

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    At the injection moulding plant at Manesar, the rejected moulded bumpers are furthergranulated and reprocessed to new bumpers which are in keeping with the concept of the 3R's ( Reduce, Recycle, Reuse).. As a result there is yield improvement of castings, andmouldings

    The suppliers are also involved in the yield improvement activities and share our own bestpractices with them for better resource utilization, cost reduction and productivityimprovement. Maruti Suzuki engineers guide them on how to adopt better operating

    practices, improve operating efficiency, increase automation, introduce advance controlsystems, minimize scrap and increase capacity utilization.

    ENERGYMarui Suzuki owns captive power plants to meet its power requirements. The power generated is also sharedwith JV partners located in the vicinity of the plant.Maruti Suzuki consciously adopts energy efficient technologies at the time of new project planning and

    existing equipments are modified to reduce energy consumption.

    Some initiatives taken by Maruti Suzuki

    Energy Efficient Furnaces in Casting Plant

    Maruti Suzuki has installed State of the art energy efficient furnaces at its newly built K-series castingengine plant in Gurgaon. In these furnaces, the waste heat generated from the melting furnace is used to

    preheat Aluminum ingots thus improving energy efficiency.

    Use of Variable Frequency Drivers in painting Booths has cut down energy consumption

    Rationalisation of natural gas input by installation of air fogger in gas turbines

    Energy efficient lightings

    Down sizing and commonisation of electrical motors

    Environment friendly concepts have been integrated not just in the engines but in buildings as well. As in thnew K-series engine casting shop. The shop has practically eliminated the use of electric lights in the shopfloor during day time. Such initiatives conceived of building design have helped in reduction of energyrequirements and GHG emissions.

    Similarly, Maruti Suzuki's new corporate office and brand centre at Vasant Kunj are designed considering thgreen building concept and Energy Conservation Building Code (ECBC). Following are the main features othe building:

    Solar lighting system for landscape and basement lighting,

    Energy efficient compact fluorescent lamp (CFL) lighting and fans.

    VFD for motors to optimize power consumption.

    Double layered glass wall to reduce heat penetration inside the building

    Thermal insulation of roof etc.

    PRODUCTS AND SERVICESMaruti Suzuki is concerned about the environment and is keenly working towards enhancingthe fuel efficiency and minimizing the CO2 emission of its products.

    Some of the initiatives taken by Maruti Suzuki towards the same

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    Fuel Efficient CarsMaruti Suzuki is making all its efforts towards improving the fuel efficiency of its cars. Theefforts to improve fuel efficiency lead to reduction in usage of raw material, consumables etc.The engineers also work on engine modifications and body weight reductions with a view to

    increase efficiency. New technologies in the brake system are evolved to make Maruti Suzukicars more fuel efficient.K-series Engine TechnologyThe new K - series light weight aluminum engine, has beendesigned to be an environment friendly and a fuel efficientengine. The K-series engine plant uses state of the arttechnology and energy efficient equipments to manufactureengines that save fuel, thereby protecting the environment.

    The K-series engine introduced in the A - star is a significant

    initiative towards offering the latest technology to ourcustomers.. The K108 engine, mounted on 'A- star', bringsenvironment friendly technologies of the future to the Indianautomobile market. The K-series engine is progressively

    being introduced in other Maruti Suzuki models.

    A-starThe global compact car from India, 'A - star' is positioned as an environment friendly car inEurope. This is a world strategic model of Maruti Suzuki and the most fuel efficient car ofMaruti Suzuki. The 'A - Star' has been conceived and designed keeping in mind aspirations ofthe urban economy conscious customers, who seek fuel efficient, high quality vehicles. Itmeets the European ELV norms, which implies that 85% of the car is recyclable. The vehicleis produced in over 100 variants and sold in over 50 countries.

    TransportMaruti Suzuki has initiated alternate means of transportation through railways, in order toreduce GHG emissions during transportation of finished cars. This initiation has been takenin participation with Indian Railways. Double decker rail wagons have been developed fortransporting export cars from Manesar (Haryana) manufacturing facility to Mundra Port.