marshall field
TRANSCRIPT
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By Luke Saul
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Founded Marshall Field’s departmentstore
Based in Chicago, Illinois
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Co-owned a general store until otherowner retired
Took over store with business partner
After Great Fire of 1971, Field bought outthe store and it took his name
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Convenience
Made shoppingFUN!
CustomerService!• Return items for
any reason
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General store owners came from allaround the country
Emphasis on customer serviceCould buy ANYTHING (baby carriages,
pianos, sporting goods, furniture)
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Targeted urban women with time on theirhands
Main focus was on convenience
THEN NOW
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Restaurants throughout store
Daycare for children
Coat Check available
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Rooms providedfor meetings
Telephones,stationary paper allprovided for free
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Wegmans- hasdaycare, pharmacy
Wal-Mart-restaurantsavailable, pharmacy,eye-care center
Kohl’s- No questionsasked return policy
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"American Experience | Chicago: City of the Century | People & Events." PBS. Web. 09 Feb. 2010.<http://www.pbs.org/wgbh/amex/chicago/peopleevents/p_field.html>.
"Field, Marshall." Encyclopædia Britannica. Encyclopædia Britannica Online School Edition. Encyclopædia Britannica, 2010.Web. 8 Feb. 2010 http://school.eb.com/eb/article-9034199
Ledermann, Robert P. "Marshall Field's® . . .Gone But Not Forgotten". Antiques & Collecting Magazine. 01 Nov 2006: 34.eLibrary. Web. 08 Feb 2010.
"Special Report: Reinventing the store - The future of retailing". Economist. 22 Nov 2003: 90. eLibrary. Web. 08 Feb 2010.
http://xroads.virginia.edu/~hyper/INCORP/stores/cover1.html
http://www.britannica.com/EBchecked/topic-art/206204/10672/Marshall-Field-engraving-by-Henry-Taylor-Jr
http://www.patsabin.com/illinois/marshall_fieldlitho.html
http://upload.wikimedia.org/wikipedia/commons/b/b5/State_Street_sign_of_Marshall_Field%27s.JPG
http://watersecretsblog.com/archives/chicago.jpg
http://farm4.static.flickr.com/3216/2817910893_350019ab50.jpg
http://www.myinhomedaycare.com/
http://63.135.122.65/bergdahlphoto/Wal-Mart%20Pharmacy.JPG
http://media.syracuse.com/news/photo/2009-09-30-wegmansdewittjpg-be9258e658803770_large.jpg
http://www.atsgroup.co.uk/online-shop/media/images/product_category/Meeting%20Room%201.jpg
http://www.bbc.co.uk/blogs/bryanburnett/Telephone.jpg