markham’s taxi industry · 2015-11-23 · airport taxicabs • 30 municipally ... services...

33
Markham’s Taxi Industry General Committee November 23, 2015 Kimberley Kitteringham, City Clerk Chris Alexander, Acting Manager of By-law & Regulatory Services Carlie Turpin, Public Services Coordinator 1

Upload: others

Post on 07-Jul-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axi In

du

str

y

Ge

ne

ral C

om

mit

tee

No

ve

mb

er

23

, 2

01

5

Kim

be

rle

y K

itte

rin

gh

am

, C

ity C

lerk

Ch

ris A

lexa

nd

er,

Ac

tin

g M

an

ag

er

of

By-l

aw

& R

eg

ula

tory

Serv

ices

Ca

rlie

Tu

rpin

, P

ub

lic

Se

rvic

es

Co

ord

ina

tor

1

Page 2: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Agen

da

1)

Backgro

und

2)

Curr

ent M

un

icip

al A

ct R

eg

ula

tory

Fra

me

wo

rk

3)

Overv

iew

of M

ark

ham

Taxi In

dustr

y

4)

Dis

ruptive T

echnolo

gy

Overv

iew

5)

Ju

risd

ictio

na

l S

ca

n

6)

To

ronto

Experience

7)

Regula

tory

Op

tions

8)

Me

eting

with

GTA

Mu

nic

ipa

litie

s

9)

Pro

vin

cia

l U

pdate

10)

Inte

rim

Ste

ps

11)

Sta

ff R

eco

mm

en

da

tion

s

2

Page 3: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Backgro

und

•A

tth

eS

ep

tem

be

r2

1,

20

15

Ge

ne

ral

Co

mm

itte

em

ee

tin

ga

spokespers

on

for

Mark

ham

’sta

xic

ab

industr

yaddre

ssed

Co

mm

itte

ere

ga

rdin

gco

nce

rns

with

Ub

er

ope

ratio

ns

inM

ark

ham

as

we

lla

s:

–T

he

City’s

taxic

ab

tra

inin

gre

qu

ire

me

nts

–T

he

pro

life

ratio

no

fu

nlic

en

sed

taxic

abs

inM

ark

ham

&la

ck

of

en

forc

em

en

to

fsa

me

–T

he

City’s

licensin

gfe

es

•G

enera

lC

om

mitte

ebrie

fly

dis

cu

sse

dO

nta

rio

'sre

gu

lato

ry

fra

me

wo

rkfo

rth

eta

xic

ab

s&

limo

usin

es.

3

Page 4: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Backgro

und

•S

taff

no

ted

tha

tth

eem

erg

ence

of

Ub

er

pre

se

nts

aco

mp

lex

pub

lic

polic

yquestion

that

munic

ipalit

ies

acro

ss

Canada

(&in

deed

the

wo

rld)

as

we

lla

sorg

an

izatio

ns

su

ch

as

the

Inte

rnatio

na

lA

ssocia

tion

ofT

ran

sp

ort

atio

nR

eg

ula

tors

(IA

TA

R)

are

active

lyre

vie

win

g.

•S

taff

advis

ed

that

the

City

ha

sheld

many

consultation

sessio

ns

with

repre

sen

tative

so

fM

ark

ham

’sta

xic

ab

&lim

ou

sin

ein

du

str

ies

ove

rth

e

pa

st

few

ye

ars

on

avarie

tyo

fis

su

es,

inclu

din

gfa

res,

pla

teis

su

ance

&e

nfo

rce

me

nt.

•A

tth

eco

nclu

sio

no

fth

eS

ep

tem

ber

21

st

Ge

nera

lC

om

mitte

e

me

etin

g,

sta

ffw

ere

req

ueste

dto

rep

ort

back

on

wh

at

me

asu

res

Mark

ha

mca

nta

ke

with

resp

ect

toU

ber

giv

en

the

cu

rre

nt

Mun

icip

al

Actpro

vis

ions.

4

Page 5: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ct R

egula

tory

Fra

mew

ork

•U

nder

the

Munic

ipalA

ct,

Onta

rio

munic

ipalit

ies

are

perm

itte

dto

pass

by-

law

sw

ith

resp

ectto

ow

ne

rs&

dri

ve

rso

fta

xic

ab

sto

:

–E

sta

blis

hth

era

tes

or

fare

sto

be

ch

arg

ed

for

taxise

rvic

es

with

in

am

unic

ipalit

yo

rfr

om

any

poin

tin

the

munic

ipalit

yto

an

ypoin

t

ou

tsid

eo

fth

em

un

icip

alit

y;

–P

rovid

efo

rth

eco

llectio

no

fth

era

tes

or

fare

sch

arg

ed

for

the

serv

ice

;&

,

–L

imit

the

nu

mb

er

ofta

xic

ab

s.

5

Page 6: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ct R

egula

tory

Fra

mew

ork

•M

unic

ipalb

y-l

aw

scann

otre

str

ict,

limit

or

pre

vent:

–th

etr

ansp

ort

of

pers

ons

with

ph

ysic

al,

em

otion

al

or

me

nta

l

dis

ab

ilitie

s;o

r,

–w

ritte

nco

ntr

acts

for

the

use

ofa

taxic

ab

wh

ich

ca

nle

ga

llyo

pera

tein

the

munic

ipalit

yin

whic

hth

etr

ansport

begin

so

re

nd

s.

•T

he

Cu

rre

ntM

un

icip

alA

ctfr

am

ew

ork

iso

utd

ate

d&

insu

ffic

ien

tg

ive

n:

–th

efa

ct

tha

tth

eta

xic

ab

&lim

ou

sin

ein

dustr

ies

are

no

longe

r

constr

ain

ed

totr

aditio

nalbord

ers

;&

,

–th

ee

me

rge

nce

ofth

esh

ari

ng

eco

no

my

&d

isru

ptive

tech

no

log

y.

6

Page 7: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ct R

egula

tory

Fra

mew

ork

•T

he

past

se

ve

ral

ye

ars

ha

sse

en

the

em

erg

ence

of

new

mod

els

of

co

nsu

min

g&

accessin

gg

oo

ds

&se

rvic

es

–th

isis

often

refe

rre

dto

as

the

“s

ha

rin

ge

co

no

my”.

•C

om

pa

nie

ssu

ch

as

Ub

er

&A

irb

nb

have

be

en

on

the

fore

fro

nt

of

the

sh

arin

geco

no

my

wh

ich

en

ab

les

ind

ivid

ua

lsto

ob

tain

rid

es,

acco

mm

oda

tio

ns

&a

wid

era

ng

eo

fo

the

rgo

ods

&se

rvic

es

via

on

line

pla

tfo

rms

ine

xch

an

ge

for

mo

ne

y&

/or

no

n-m

on

eta

ryb

en

efits

.

•W

hile

the

se

ne

wp

latform

sa

repo

pu

lar

with

co

nsu

me

rs&

en

tre

pre

ne

urs

,

the

yh

ave

dra

wn

sig

nific

an

tcriticis

mfr

om

esta

blis

he

dop

era

tors

&

co

nce

rns

fro

mgo

vern

me

nts

ab

ou

tfa

irco

mpe

titio

n&

co

nsum

er

pro

tectio

n.

7

Page 8: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ct R

egula

tory

Fra

mew

ork

•T

he

sharing

econom

yhas

&is

expecte

dto

continue

tohave,

a

sig

nific

an

tg

lob

ale

co

no

mic

imp

act.

•P

WC

Ca

na

da

estim

ate

sth

e2

015

glo

ba

lre

ven

ue

from

sh

arin

geco

no

my

com

panie

sw

illre

ach

$1

5b

illio

n.*

*

•M

un

icip

alit

ies

acro

ss

On

tari

o,

as

we

lla

sasso

cia

tio

ns

su

ch

as

the

Associa

tio

no

fM

un

icip

al

Cle

rks,

Man

ag

ers

&T

rea

su

rers

of

On

tario

(AM

CT

O),

have

been

calli

ng

upon

the

Pro

vin

ce

toupdate

the

legis

lation

&to

imp

lem

en

tb

roa

de

rre

gu

lato

ryto

ols

.

**H

arn

essin

gth

eP

ow

er

of

the

Sharing

Econom

y-

Report

pro

duced

by

the

Onta

rio

Cham

ber

of

Co

mm

erc

e.

8

Page 9: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ct R

egula

tory

Fra

mew

ork

•T

he

City o

f M

ark

ha

m is th

e r

eg

ula

tor

of M

ark

ha

m’s

ta

xic

ab

&

limousin

e industr

y.

•O

ur

reg

ula

tory

go

als

& o

bje

ctive

s a

re a

s fo

llow

s:

1.

Pu

blic

Sa

fety

& C

on

su

me

r P

rote

cti

on

•S

afe

& s

ecure

serv

ice f

or

the p

ublic

•A

ppro

priate

contr

ols

& a

ccounta

bili

ty a

re d

evelo

ped &

enfo

rced

2.

Qu

ality

of

Se

rvic

e

•H

igh s

erv

ice levels

in s

afe

, cle

an &

com

fort

able

taxic

abs

•K

now

ledgeab

le &

court

eous d

rivers

9

Page 10: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Curr

ent M

unic

ipal A

ctR

egula

tory

Fra

mew

ork

3.

Ava

ila

bilit

y o

f S

erv

ice

•S

uffic

ient cabs t

o m

eet custo

mer

serv

ice d

em

ands

•A

bili

ty t

o p

rovid

e s

erv

ice in d

iffe

rent fo

rms to m

eet

serv

ice d

em

ands

4.

Re

as

on

ab

le P

rofi

tab

ilit

y o

f S

erv

ice

•F

air c

om

petition

in t

he industr

y

•F

air s

erv

ice f

or

pre

dic

table

price

•F

air a

llocations o

f costs

& p

rofits

thro

ughout

the industr

y

10

Page 11: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axic

ab

/Lim

ou

sin

e I

nd

ustr

y:

Snap

sh

ot of M

ajo

r P

layers

19

2m

un

icip

ally

lice

nse

dta

xic

ab

s:

–1

40

reg

ula

rta

xic

ab

s

–5

2a

irp

ort

taxic

ab

s

•3

0m

un

icip

ally

lice

nse

dlim

ou

sin

es

•U

nknow

nnum

ber

of“b

andit”

taxic

abs

•U

nkn

ow

nn

um

be

ro

fU

be

rXve

hic

les

for

hire

11

Page 12: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axic

ab

/Lim

ou

sin

e I

nd

ustr

y:

Snap

sh

ot of M

ajo

r P

layers

On

De

ma

nd

Se

rvic

eP

rea

rra

ng

ed

Se

rvic

e

12

Page 13: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axic

ab/L

imousin

e I

nd

ustr

y

•T

here

are

asig

nific

ant

num

ber

of

unlic

en

sed

vehic

les

for

hire

op

era

ting

inth

evarious

com

munitie

sin

Mark

ham

.

•T

his

industr

yhas

exis

ted

for

over

adecade.

•T

hese

“ba

nd

it”

cabs

take

aw

ay

as

much

as

50%

of

the

bu

sin

ess

from

the

lice

nsed

taxic

abs

&lim

ousin

ein

du

str

ies

inM

ark

ham

.

•Typ

ica

llyth

ese

unlic

ensed

op

era

tions

work

from

inte

rnet

&

ne

wsp

ap

er

ads

&str

ictly

se

rvic

eth

eir

ow

nco

mm

un

itie

s.

It

isa

so

phis

ticate

d&

org

aniz

ed

opera

tion

that

has

bee

n

cre

ate

d.

•T

he

City

does

not

yet

have

afu

llunders

tandin

gof

the

imp

actU

ber

ishavin

gon

Mark

ham

’sin

dustr

y.

13

Page 14: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axic

ab

/Lim

ou

sin

e I

nd

ustr

y (

Co

nt’d)

•O

wn

ers

&drivers

of

vehic

les

for

hire

(taxic

ab

s&

limo

usin

es)

inM

ark

ha

ma

rere

qu

ire

dto

co

mp

lyw

ith

sp

ecific

req

uire

ments

inord

er

tore

ceiv

e&

main

tain

aC

ity

licence.

•Lik

em

ost

By-l

aw

sof

its

kin

din

Onta

rio,

Mark

ham

’scurr

ent

Mo

bile

Lic

ensin

gB

yla

w20

12-9

2does

not

curr

ently

conta

in

de

fin

itio

ns

for

taxic

ab

s,

taxic

ab

ow

ners

,ta

xic

ab

bro

kers

&

limo

usin

eserv

ice

co

mpan

ies

that

are

com

pre

hensiv

e

enough

toe

nco

mp

ass

co

mp

an

ies

su

ch

as

Ube

r.

•B

y-l

aw

20

12

-92

als

odoes

not

curr

ently

conta

ina

pro

hib

itio

na

ga

inst

the

dis

patc

hin

gof

ve

hic

les

op

era

ting

under

Tra

nsport

ation

Netw

ork

slik

eU

ber.

14

Page 15: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Mark

ham

’s T

axic

ab

Req

uir

em

en

ts

•T

he

City o

f M

ark

ha

m’s

Mo

bile

Lic

en

sin

g B

y-l

aw

20

12

-92

re

qu

ire

s th

e

follo

win

g c

rite

ria b

e m

et in

ord

er

to o

bta

in a

taxic

ab lic

ence:

–1

8 y

ea

rs o

f a

go

or

old

er

–C

an

ad

ian

Citiz

en

, la

nd

ed

im

mig

ran

t, o

r ca

n p

rovid

e a

va

lid w

ork

pe

rmit

–V

alid

Cla

ss “

G”

driver’

s lic

ence issued b

y the P

rovin

ce o

f O

nta

rio

–D

rive

r’s A

bstr

act fr

om

th

e M

inis

try o

f T

ran

sp

ort

atio

n

–V

uln

era

ble

Se

cto

r S

cre

en

ing

fo

r n

ew

ap

plic

an

ts, C

rim

ina

l

Ba

ckg

rou

nd

Ch

eck y

ea

rly u

po

n r

en

ew

al

–M

edic

al C

ert

ific

ate

sta

ting a

pplic

ant is

fit to o

pera

te a

moto

r

ve

hic

le

–D

rive

r tr

ain

ing

co

urs

e

15

Page 16: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Dis

rup

tive T

echn

olo

gy

•T

he

em

erg

en

ce

of

tech

no

log

yb

ase

dco

mp

an

ies

isch

alle

ng

ing

esta

blis

hed

industr

ies

(tra

nsport

ation,

reta

il,accom

modation,

se

rvic

e&

labo

ur

and

finan

ce)

&h

igh

ligh

tin

gth

en

ee

dfo

rth

em

to

ad

ap

tin

ord

er

toco

mp

ete

.

•W

ith

respect

tota

xic

abs

&lim

ousin

es,

regula

tors

are

faced

with

the

ch

alle

ng

eo

fu

pd

atin

gre

gu

latio

ns

tob

em

ore

refle

ctive

of

the

ch

an

gin

gte

ch

no

log

ica

lla

nd

sca

pe

&th

etr

an

sp

ort

atio

nn

ee

ds

of

the

pu

blic

.

16

Page 17: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Uber

•U

be

r is

an

in

tern

atio

na

l, te

ch

no

log

y b

ase

d, co

mp

an

y th

at o

pe

rate

s

in 3

30

citie

s a

rou

nd

th

e w

orld

co

nn

ectin

g p

asse

ng

ers

with

ve

hic

les

for

hire

, u

sin

g a

Sm

art

ph

on

e a

pp

lica

tio

n.

–In

20

12

Ub

er

lau

nch

ed

its

Ca

na

dia

n o

pe

ratio

n in

th

e C

ity o

f

To

ron

to p

rovid

ing

lic

en

se

d lim

ou

sin

e s

erv

ice

th

rou

gh

its

Ub

erB

lac

ka

pp

lica

tio

n.

–In

2013 U

ber

expanded its

serv

ices to inclu

de U

berT

axi usin

g

mu

nic

ipa

lly lic

en

se

d ta

xic

ab

s.

–In

20

14

Ub

er

lau

nch

ed

th

eir U

be

rXse

rvic

e th

at co

nn

ects

pa

sse

ng

ers

with

un

lice

nse

d p

ers

on

al ve

hic

les fo

r h

ire

.

•U

be

r h

as s

ince

exp

an

de

d in

to o

the

r C

an

ad

ian

ju

risd

ictio

ns in

clu

din

g

Mo

ntr

ea

l, E

dm

on

ton

, Q

ue

be

c C

ity,

Ha

lifa

x, &

mo

st re

ce

ntly,

Ca

lga

ry.

17

Page 18: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Uber

Taxi –

How

it W

ork

s

•M

un

icip

ally

lic

en

se

d ta

xi d

rive

rs r

eg

iste

r u

sin

g th

e A

pp

by c

rea

tin

g

an

acco

un

t &

th

ey tu

rn th

e A

pp

on

wh

en

th

ey a

re a

va

ilab

le fo

r fa

res.

•U

se

rs r

eg

iste

r b

y d

ow

nlo

ad

ing

th

e A

pp

, cre

atin

g a

pro

file

, &

atta

ch

ing

th

eir c

red

it c

ard

in

form

atio

n .

•U

se

rs r

eq

ue

st th

e U

be

rTa

xi o

ptio

n u

sin

g th

e A

pp

& a

re p

rovid

ed

with

rea

l tim

e G

PS

tra

ckin

g o

f a

ll a

va

ilab

le U

be

rTa

xi ve

hic

les in

th

e

vic

inity.

•R

eg

ula

r ta

xi fa

res a

pp

ly –

pa

ym

en

t is

ca

sh

less -

do

ne

th

rou

gh

th

e

Ap

p.

18

Page 19: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Ube

r X

-H

ow

it W

ork

s

•D

rive

rs r

eg

iste

r u

sin

g th

e A

pp

by c

rea

tin

g a

n a

cco

un

t &

th

ey tu

rn th

e

Ap

p o

n w

he

n th

ey a

re a

va

ilab

le fo

r fa

res.

•U

sers

regis

ter

by d

ow

nlo

adin

g the A

pp, cre

ating a

pro

file

, &

atta

ch

ing

th

eir c

red

it c

ard

in

form

atio

n.

•U

se

rs r

eq

ue

st th

e U

be

rX o

ptio

n u

sin

g th

e A

pp

& a

re p

rovid

ed

with

rea

l tim

e G

PS

tra

ckin

g o

f a

ll a

va

ilab

le U

be

rX v

eh

icle

s in

th

e v

icin

ity.

•U

berX

fare

s a

re fle

xib

le, “s

urg

e”

pricin

g is in e

ffect during h

igh

de

ma

nd

pe

rio

ds.

19

Page 20: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Uber

X (

Con

t’d

)H

ow

it

Wo

rks

:

•U

se

rs c

an

tra

ck th

eir r

ou

te u

sin

g

the A

pp

•A

t th

e e

nd

of th

e r

ide

, p

aym

en

t is

au

tom

atica

lly m

ad

e u

sin

g th

e A

pp

&

the

use

r’s c

red

it c

ard

-n

o m

on

ey

chan

ges h

ands insid

e o

f th

e c

ar

•R

ecip

roca

l fe

ed

ba

ck o

ptio

ns:

–U

sers

can p

rovid

e d

ire

ct

fee

db

ack t

o U

be

r re

ga

rdin

g t

he

ir

Drive

r; D

rive

rs w

ho

re

ce

ive

nega

tive f

eed

back a

re r

em

oved

fro

m the A

pp

–D

rivers

can r

ate

Users

; U

sers

with low

ra

tings a

re b

arr

ed f

rom

usin

g t

he A

pp

20

Page 21: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Taxic

ab

s &

Uber

–H

ow

do

th

ey C

om

pare

?

21

Page 22: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Pu

blic P

erc

ep

tio

n o

f U

ber

20

15

Ip

so

s R

eid

Pu

blic

Co

nsu

lta

tio

n o

f U

be

r

•U

be

r is

a h

igh

te

ch

, fa

st, a

cce

ssib

le tra

nsp

ort

atio

n o

ffe

rin

g th

at

pro

vid

es g

rea

ter

affo

rda

bili

ty &

co

ntr

ol th

an

alte

rna

tive

s.

•E

mp

ow

ers

pa

sse

ng

ers

th

rou

gh

GP

S tra

ckin

g o

f ve

hic

le &

allo

win

g

the

m to

sh

are

th

eir lo

ca

tio

n w

ith

so

me

on

e (

pa

sse

ng

er

sa

fety

).

•P

aym

en

t syste

m is c

on

ve

nie

nt (e

limin

ate

s n

ee

d to

ca

rry c

ash

/cre

dit

ca

rds).

•F

un

da

me

nta

lly d

iffe

ren

t fr

om

tra

ditio

na

l ta

xic

ab

s -

pe

op

le s

ho

uld

be

fre

e to

ch

oo

se

wh

at m

od

e o

f tr

an

sp

ort

atio

n th

ey w

an

t to

ta

ke

.

•H

avin

g b

oth

taxic

ab &

Uber

serv

ices m

ake for

a c

om

petitive

ind

ustr

y.

•Ta

xic

ab

in

du

str

y is o

ve

rre

gu

late

d -

use

rs d

on

’t w

an

t th

e s

am

e

exp

erie

nce

with

Ub

er.

•In

tere

st fr

om

users

for

munic

ipalit

ies to p

rote

ct passenger

safe

ty &

en

su

re s

afe

dri

vin

g a

mo

ng

st p

rovid

ers

.

22

Page 23: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

City o

f Toro

nto

Expe

rie

nce

•To

ron

to C

ity s

taff e

stim

ate

Ub

erX

is g

row

ing

in

th

e C

ity b

y 1

5,0

00

-

20

,00

0 n

ew

use

rs e

ach

we

ek:

–17,0

00 U

ber

X t

rips/d

ay

–5

00

,00

0 U

be

r X

trip

s/m

on

th

–A

pp

rox. 1

0,0

00

Ub

erX

dri

ve

rs

•T

he

City

of

To

ron

tois

co

nce

rned

that

Ub

erX

op

era

tio

ns

pose

arisk

to

pu

blic

sa

fety

be

ca

use

of

the

use

of

un

lice

nse

dve

hic

les

for

hire

,

un

ce

rta

inin

su

ran

ce

co

vera

ge

&th

epro

cesse

su

se

db

yth

eC

om

pa

ny

to

scre

en

dri

ve

rs.

•In

No

ve

mb

er,

20

14

,C

ity

so

ug

ht

co

urt

inju

nctio

na

gain

st

Ub

er

tosto

p

op

era

tin

gu

nle

ss

itob

tain

ed

ata

xic

ab

bro

ker

&lim

ou

sin

ese

rvic

e

co

mp

an

ylic

en

ce

-C

ourt

rule

din

Ju

ly,

20

15

that

Ub

er’

so

pera

tio

ns

we

re

no

tca

ptu

red

with

inth

ed

efin

itio

ns

of

“taxic

ab

bro

kera

ge

”or

“lim

ousin

e

se

rvic

es

co

mp

an

y”

co

nta

ine

din

To

ron

to’s

By-l

aw

.

23

Page 24: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Cana

dia

n M

un

icip

al R

espo

nses to

Ube

r

24

Mu

nic

ipal

ity

Re

spo

nse

to

Ub

er

Toro

nto

Co

un

cil d

irec

ted

sta

ff t

o u

pd

ate

def

init

ion

s in

byl

aw,

red

uce

th

e “d

rop

fee

” &

ove

rall

fare

pri

ce, r

evie

w

regu

lato

ry r

equ

irem

en

ts t

o le

sse

n r

egu

lato

ry b

urd

en

.

Ott

awa

Co

un

cil d

irec

ted

sta

ff t

o u

nd

ert

ake

a re

view

of

the

ir T

axi

ind

ust

ry,i

ncl

ud

ing

role

of

tech

no

logy

. Th

e C

ity

has

p

rocu

red

a t

hir

d-p

arty

co

nsu

ltan

t to

un

de

rtak

e b

ylaw

re

view

.

Reg

ion

of

Wat

erlo

oTh

e R

egio

nis

rev

isin

g &

mer

gin

g it

s ta

xi &

lim

ou

sin

e

byl

aws

for

pas

t ye

ar.

Cu

rren

tly

in p

ub

lic c

on

sult

atio

n w

ith

a

dra

ft b

ylaw

th

at p

rop

ose

s to

reg

ula

te p

riva

te v

ehic

les

such

as

Ub

erX

as

“au

xilia

ry t

axic

abs”

Edm

on

ton

Co

un

cil d

irec

ted

sta

ff t

o d

evel

op

reg

ula

tio

n f

or

Tran

spo

rtat

ion

Net

wo

rk C

om

pan

ies.

Alb

erta

insu

ran

ce

ind

ust

ry is

dev

elo

pin

g “r

ide

shar

ing

” in

sura

nce

.

Page 25: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Nort

h A

meri

ca

n R

eg

ula

tory

Revie

ws

•R

eg

ula

tors

acro

ss

No

rth

Am

erica

are

revie

win

gth

eir

regu

lato

ryo

ptio

ns

tobetter

addre

ss

the

em

erg

ence

of

Uber;

ingenera

l,th

ese

revie

ws

inclu

de

:

–R

evie

win

go

fcu

rre

nt

by-l

aw

s/r

egu

latio

ns

tod

ete

rmin

ew

ha

tch

ange

s

are

ne

ce

ssa

ryto

ca

ptu

ren

ew

&e

me

rgin

gte

ch

no

log

ies

into

the

gro

und

transport

ation

industr

y.

–R

evie

win

gm

un

icip

alb

y-l

aw

de

fin

itio

ns:

•U

pd

ate

de

fin

itio

no

fta

xic

ab

bro

ke

r&

limo

usin

ese

rvic

eco

mp

an

y;

&,

•E

nsure

Uber’

sopera

tion

iscaptu

red

inth

edefinitio

ns.

-R

evie

win

gth

ep

ossib

lere

mo

va

lo

nta

xilic

en

ce

ca

ps

-R

evie

win

gth

etr

an

sfe

rab

ility

ofm

un

icip

allic

en

ce

s

-R

evie

win

gth

ecu

rre

ntfa

restr

uctu

re

-R

evie

wvehic

lere

quir

em

ents

25

Page 26: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Seekin

g a

Un

ifie

d P

olic

y A

ppro

ach

to

Ube

r -

Mee

tin

g

with

GTA

Mun

icip

alit

ies

•G

ive

nth

ere

ach

ofU

ber,

&th

efa

ctth

at

itis

no

tco

nstr

ain

ed

totr

ad

itio

na

l

mu

nic

ipa

lbou

nd

arie

s,

Mark

ham

City

Sta

ffbe

lieve

aG

TA

app

roach

(at

min

imu

m)

toth

isp

ub

licp

olic

yis

su

eis

req

uir

ed

.

•O

nO

cto

ber

9,

20

15

City

sta

ffm

et

with

repre

se

nta

tive

sfr

om

GTA

munic

ipalit

ies.

–M

un

icip

alit

ies

pre

se

nt

inclu

de

dToro

nto

,V

au

gh

an

,R

ich

mon

dH

ill,

Bra

mp

ton

&M

issis

sa

ug

a

–U

be

ris

pre

se

ntin

ga

ch

alle

ng

efo

ra

llG

TA

mu

nic

ipa

litie

s

–R

eco

mm

en

dta

kin

ga

co

ord

ina

ted

,sta

nd

ard

ize

da

pp

roa

ch

–D

iscu

sse

dre

cip

roca

llic

en

sin

ga

rra

ng

em

en

ts

•M

un

icip

alit

ies

will

co

ntin

ue

tom

ee

tqu

art

erly

topro

vid

eu

pda

tes

on

enfo

rcem

ent&

chan

ges

tore

gula

tory

requir

em

ents

.

26

Page 27: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Pro

vin

cia

l U

pd

ate

•A

pri

va

tem

em

bers

bill

(Bil

l1

31

-O

pp

ort

un

ity

inth

eS

ha

rin

g

Ec

on

om

yA

ct,

20

15)

sponsore

db

yT

imH

udak,

passed

second

rea

din

gin

the

Le

gis

latu

reo

nO

cto

be

r2

9,2

01

5.

•K

ey

fea

ture

so

fth

eB

illin

clu

de

:

–R

eq

uire

men

tto

post

cle

ar

rate

s,

allo

wfe

ed

ba

ck,

ha

ve

po

licie

sof

no

n-d

iscrim

ination

with

respect

topassengers

&neig

hbourh

oods

&se

tve

hic

lesa

fety

sta

nd

ard

s.

–D

rive

rsba

rred

fro

mta

kin

gstr

eet

ha

ils&

be

req

uired

toho

lda

va

lidlic

en

ce

,p

rop

er

insura

nce

,a

cle

ar

crim

ina

lre

cord

,n

om

ore

than

3re

centdrivin

gvio

lations

&b

ea

tle

ast2

1years

old

.

–M

un

icip

alit

ies

wo

uld

receiv

estr

on

ge

re

nfo

rce

me

nt

po

wers

-

inclu

din

gth

ea

bili

tyto

leve

ld

em

eri

tp

oin

tsfo

rre

peat

offen

ders

su

ch

as

ba

nd

itca

bs.

27

Page 28: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Inte

rim

Ste

ps f

or

Mark

ham

•O

nO

cto

ber

27

th,

Mark

ha

mC

ity

Co

uncil

ad

op

ted

recom

men

de

d

ch

an

ges

toth

eM

un

icip

al

Act

for

the

Pro

vin

ce

’scon

sid

era

tio

n–

these

inclu

de

dth

ecre

atio

no

fP

rovin

cia

lsta

nd

ard

sfo

rre

gu

latin

gth

eta

xic

ab

ind

ustr

yin

ligh

to

fth

ee

me

rge

nce

ofU

be

r&

the

sh

ari

ng

eco

no

my.

•O

nO

cto

ber

29

,20

15

,M

ark

ham

City

sta

ffp

art

icip

ate

da

foru

min

the

City

ofTo

ron

too

nth

esh

ari

ng

eco

no

my.

•O

nO

cto

be

r3

0,

201

5,

Ma

rkh

am

City

sta

ffp

art

icip

ate

din

aU

pp

er

&

Low

er

tier

Cle

rk’s

meeting

todis

cuss,am

ong

oth

er

topic

s,U

ber.

•B

y-

law

Offic

er

tim

eh

as

be

en

rea

lloca

ted

toa

llow

for

gre

ate

rlic

en

sin

g

en

forc

em

en

t-

the

City

now

has

de

dic

ate

dlic

en

sin

ge

nfo

rce

me

nt

on

a

daily

basis

(inclu

din

goff

hours

).

28

Page 29: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Conclu

sio

n

•M

an

yo

fC

an

ad

a’s

cu

rre

nt

taxic

ab

law

s&

reg

ula

tio

ns

we

reen

acte

d

befo

reth

eem

erg

ence

ofdig

italte

chnolo

gy

&are

there

fore

outd

ate

d.

•T

he

gro

wth

of

the

sh

arin

ge

con

om

y&

the

associa

ted

ne

wte

ch

nolo

gie

s

isfo

rcin

gC

an

ad

ian

mun

icip

alit

ies,

inclu

din

gth

eC

ity

of

Mark

ha

m,

tore

-

exam

ine

the

traditio

nal

taxic

ab

regula

tions

that

many

feel

pre

vent

exis

tin

go

pe

rato

rsfr

om

co

mp

etin

gw

ith

ne

wco

mp

etito

rssu

ch

as

Ub

er.

•P

rescrip

tive

reg

ula

tio

ns

for

exis

ting

taxic

ab

op

era

tors

ne

ed

to

modern

ized

tosupport

gre

ate

rin

novation

&re

duce

red

tape

while

at

the

sa

me

tim

ep

rote

ctin

gth

epu

blic

inte

rest&

en

su

ring

the

hea

lth

&sa

fety

of

cu

sto

me

rs.

29

Page 30: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Conclu

sio

n

•T

he

ou

tdate

dM

un

icip

al

Act

reg

ula

tory

fra

me

work

ha

sre

su

lte

din

diffe

rent

sta

kehold

ers

within

the

taxic

ab

industr

yfa

cin

gdiffe

rent

rule

s–

this

“re

gu

lato

ryg

ap

”n

ee

ds

tob

ea

dd

resse

d.

•M

an

yp

erc

eiv

eth

ee

merg

en

ce

of

Ub

er

as

an

opp

ort

un

ity

tocre

ate

ne

w

ways

of

lookin

ga

texis

ting

regula

tory

fram

ew

ork

s–

on

eth

at

keeps

only

tho

se

pro

vis

ion

sth

ata

rere

leva

nt&

ne

ce

ssa

ryto

da

y.

•O

vera

ll,a

lth

ou

gh

the

taxic

ab

&lim

ou

sin

ein

du

str

ies

fee

lth

at

Ub

er

should

be

banned,

there

appears

tob

estr

ong

public

support

for

the

se

rvic

es

Ub

er

pro

vid

es

30

Page 31: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Sta

ff R

ecom

me

nd

ation

s:

1.

Th

at sta

ff r

ep

ort

ba

ck to

th

e G

en

era

l C

om

mitte

e in

Ja

nu

ary

, 2

01

6 w

ith

am

endm

ents

to B

y-l

aw

2012

-92 to:

a)

Re

vis

e th

e c

urr

en

t d

efin

itio

ns fo

r ta

xic

ab

s, o

wn

ers

, ta

xic

ab

bro

ke

rs &

lim

ou

sin

e s

erv

ice

co

mp

an

ies;

b)

Add a

dditio

nal w

ord

ing to p

rohib

it the d

ispatc

hin

g o

f

un

lice

nse

d ta

xic

ab

s &

lim

ou

sin

es; &

,

2.

Th

at sta

ff r

ep

ort

ba

ck to

Ge

ne

ral C

om

mitte

e in

Ja

nu

ary

, 2

01

6 o

n th

e

esta

blis

hm

ent of a T

axic

ab &

Lim

ousin

e A

dvis

ory

Com

mitte

e (

TLA

C)

to a

ssis

t th

e C

ity in

co

nsu

ltin

g w

ith

in

du

str

y s

take

ho

lde

rs; &

,

31

Page 32: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Sta

ff R

ecom

me

nd

ation

s:

3.

Th

at sta

ff r

ep

ort

ba

ck to

Ge

ne

ral C

om

mitte

e m

ee

tin

g in

Fe

bru

ary

,

20

16

, o

n th

e fo

llow

ing

:

a)

Fa

re r

ate

s;

b)

A r

evie

w o

f th

e C

ity o

f M

ark

ha

m’s

dri

ve

r tr

ain

ing

re

qu

ire

me

nts

;

&,

4.

Th

at sta

ff c

on

tin

ue

to

mo

nito

r th

e s

tatu

s o

f th

e P

rovin

cia

l B

ill &

co

llab

ora

te w

ith

oth

er

On

tario

mu

nic

ipa

litie

s o

n a

un

ifie

d p

olic

y

ap

pro

ach

to

ad

dre

ss U

be

r a

nd

re

po

rt b

ack to

Ge

ne

ral C

om

mitte

e in

the S

pring, 2016; &

furt

her,

5.

Th

at M

ark

ha

m’s

Ta

xic

ab

& L

imo

usin

e In

du

str

y b

e e

nco

ura

ge

d to

revie

w &

ad

op

t cu

sto

me

r se

rvic

e e

nh

an

ce

me

nts

in

clu

din

g:

•O

nlin

e p

aym

ent options

•R

ea

l tim

e G

PS

tra

ckin

g

•D

ire

ct cu

sto

me

r fe

ed

ba

ck m

ech

an

ism

32

Page 33: Markham’s Taxi Industry · 2015-11-23 · airport taxicabs • 30 municipally ... services company” contained in Toronto’s By-law. 23. Canadian Municipal Responses to Uber 24

Qu

esti

on

s?

33