marketplace simulations accessibilityconformancereport · marketplace®simulations!accessibility...

__________________________________ Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI) of 24

Marketplace® Simulations Accessibility Conformance Report

Based on Voluntary Product Accessibility Template® (VPAT®)1

VPAT Version 2.0 Beta 2

Name of Product: Marketplace Simulations

Date: September 20, 2017

Contact information: [email protected]

Notes:

This report evaluates the student interface for all current versions of Marketplace Simulations. This report does not include the Marketplace Instructor Software, Microsimulations, or the optional textbook The Management of Strategy in the Marketplace. Currently, the following modules within Marketplace Simulations do not meet our conformance goals: Student Blog, Customized Online Objective Learning Assessment (COLA), and Peer Evaluation (PE). These modules are supplementary or optional, and are not necessary for successful participation in the simulation exercise. We are actively working toward making them accessible.

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Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline Included In Report Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-‐WCAG20-‐20081211/

Level A q Level AA q

Section 508 as published in 2017, at http://www.Section508.gov q

Table Information

For each of the standards, the criteria are listed by chapter in a table. The table is setup where the first column contains the criteria being evaluated, the second column describes the level of conformance of the product with regard to the criteria, and the third column contains any additional remarks and explanations regarding the product.

• By default, the table information is displayed. This information can be hidden by clicking “Click to show or hide table data”. This allows users to hide information so they see only the sections they need.

• When sections of criteria do not apply, or deemed by the customer as not applicable, the section is noted as such and the rest of that table may be removed for that section.

• When multiple standards are being recorded in this document, the duplicative sections are noted and responded to only one time. The duplicate entry will note the cross reference to the data.

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Terms

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.

• Supports with Exceptions: Some functionality of the product does not meet the criteria. • Does Not Support: Majority of functionality of the product does not meet the criteria. • Not Applicable: The criteria are not relevant to the product. • Not Evaluated: The product has not been evaluated against the criteria. This can be used only with WCAG 2.0 Level AAA.

WCAG 2.0 Report -‐ Click to show or hide WCAG table data (section headings will remain)

Notes:

Table 4 documents the WCAG conformance statements: • WCAG

Table 1: Conformance Criteria, Level A -‐ Click to show or hide table data

Criteria Conformance Level Remarks and Explanations 1.1.1 Non-‐text Content (Level A)

Also applies to: 2017 Section 508

• 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Web: Supports Electronic Docs: Not Applicable

Web: All non-‐text content that conveys additional meaning has been given alternative text. Electronic Docs: Documents available from within Marketplace are text-‐only.

1.2.1 Audio-‐only and Video-‐only (Prerecorded) (Level A) Also applies to: 2017 Section 508



Web: Marketplace does not contain any media that is either audio-‐only or video-‐only. Electronic Docs: Marketplace does not contain any media that is either audio-‐only or video-‐only.

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Criteria Conformance Level Remarks and Explanations 1.2.2 Captions (Prerecorded) (Level A)

Also applies to: EN 301 549 Criteria

• 9.2.3 (Web) • 10.2.3 (non-‐web document) • 11.2.1.3 (Software) • 11.2.2.3 (Closed Software) – Does not apply

2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)


Web: Marketplace videos have closed captions that are implemented using standard HTML and can be viewed on any modern browser. Electronic Docs: Marketplace electronic docs do not contain video content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria

• 9.2.4 (Web) • 10.2.4 (non-‐web document) • 11.2.1.4 (Software) • 11.2.2.4 (Closed Software)



Web: Marketplace videos use a track element to provide audio descriptions. We use a custom implementation that inserts the audio description text into an HTML element with ARIA attributes that announce the text to screen reader software. When a user is using a screen reader, the screen reader reads the audio description at the right time automatically. Electronic Docs: Marketplace electronic docs do not contain video content.

1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria



Web: Supports with Exceptions Electronic Docs: Supports with Exceptions

Web: Most of the Marketplace interface is structured using semantic HTML and contains additional labels and attributes to help identify regions and interactive elements as needed. There are a few exceptions, including: The supplementary blog feature, which is included in all simulations, currently is not semantically structured. Some buttons and links are invisible to screen readers. We are currently working toward fixing this. Electronic Docs: Marketplace electronic docs available from within the simulation are Excel spreadsheets,

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Criteria Conformance Level Remarks and Explanations which are arranged in a structured table, but lack headers. We are currently working toward fixing this.

1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria



Web: Supports Electronic Docs: Supports

Web: Marketplace content is ordered meaningfully and the visual layout is intentionally reflected in the DOM order to ensure a comprehensible experience for all users. Electronic Docs: Marketplace docs are Excel spreadsheets that contain logically sequenced tabular data.

1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria




Web: Marketplace content instructions can be understood on a purely textual basis, and do not rely on other sensory characteristics to be intelligible. Electronic Docs: Marketplace electronic docs instructions can be understood on a purely textual basis and do not rely on other sensory characteristics to be intelligible.

1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria


2017 Section 508 • 501 (Web)(Software) • 504.2 (Authoring Tool)


Web: Marketplace content does not rely on color alone for differentiation. For example, Marketplace line charts use unique shapes and dash patterns for differentiation. Electronic Docs: Marketplace electronic docs are Excel spreadsheets and contain no color.

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Criteria Conformance Level Remarks and Explanations • 602.3 (Support Docs)

1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria




Web: Marketplace does not play audio or video automatically. All Marketplace video clips use standard HTML components for pause and volume control. Electronic Docs: Marketplace electronic docs do not contain audio.

2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria



Web: Supports with Exceptions Electronic Docs: Supports

Web: Most of the Marketplace interface can be navigated using tab and arrow keys and components can be clicked or activated using the spacebar or enter keys. There are a few exceptions, including: The supplementary blog feature which is included in all simulations currently has functionality that cannot be reached using keyboard only. We are working to fix this. Electronic Docs: Marketplace electronic docs are Excel files which can be freely accessed and edited using the keyboard.

2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria




Web: Keyboard focus in Marketplace can always be moved to enable the user to navigate away from any component. Electronic Docs: Marketplace electronic docs contain no possibility for users to get stuck in a keyboard trap.

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Criteria Conformance Level Remarks and Explanations 2.2.1 Timing Adjustable (Level A)





Web: Decision screens in Marketplace have a time limit that is applied after 15 minutes of inactivity at which time users are given another 15 minutes to respond if they wish to extend their editing session. A decision editing session can be extended an unlimited number of times. Electronic Docs: Marketplace electronic docs contain no time limit.

2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria




Web: Any automatic animation present in Marketplace is either less than 5 seconds long or has a mechanism to stop or hide the animation. Electronic Docs: Marketplace electronic docs contain no animation.

2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria




Web: Any Marketplace animations that fill a large enough screen area to be of concern for photosensitivity have been tested using the “Trace Center Photosensitive Epilepsy Analysis Tool” and subsequently adjusted to pass accepted standards. Electronic Docs: Marketplace electronic docs contain no animation.

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Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria

• 9.2.20 (Web) • 10.2.20 (non-‐web document) – Does not apply • 11.2.1.20 (Software) – Does not apply • 11.2.2.20 (Closed Software) – Does not apply

2017 Section 508 • 501 (Web)(Software) – Does not apply to non-‐web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-‐web docs


Web: Marketplace decision screens include hidden links for keyboard users to skip to main “Modify” controls. In general, by use of HTML markup and ARIA attributes, most Marketplace content is organized into menus, page regions, content areas, and various subsections that can be easily navigated and skipped using accessibility tools. However, there are a few exceptions, including: The supplementary blog feature which is included in all simulations is not currently structured to allow the user to bypass blocks of content. We are currently working toward fixing this. Electronic Docs: Marketplace electronic docs are Excel files that can be navigated freely.

2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria

• 9.2.21 (Web) • 10.2.21 (non-‐web document) • 11.2.1.21 (Software) -‐ Does not apply • 11.2.2.21 (Closed Software) – Does not apply


Web: Supports Electronic Docs: Does Not Support

Web: Each page in Marketplace contains a descriptive HTML title element that reflects the purpose of the main content area. Electronic Docs: Marketplace electronic docs are Excel files with Sheets that currently lack titles. We are currently working toward fixing this.

2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria


2017 Section 508


Web: Marketplace is ordered sequentially and the visual order is reflected in the page structure and tab-‐order. Electronic Docs: Marketplace electronic docs are linear and consistently structured.

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Criteria Conformance Level Remarks and Explanations • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria



Web: Supports with Exceptions Electronic Docs: Not Applicable

Web: Most links and interactive elements in Marketplace are properly labeled and identified. Links without visible text have been give ARIA labels, title attributes, or other hidden text so that any user can readily determine the link purpose. There are a few exceptions, including: The supplementary blog feature which is included in all simulations has links that are currently not sufficiently labeled. We are currently working toward fixing this. Electronic Docs: Marketplace electronic docs do not contain links.

3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria




Web: The language for Marketplace is specified in the page’s HTML element. Electronic Docs: Marketplace spreadsheets are not language-‐specific.

3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria



Web: In Marketplace, focusing on an element does not cause a state change or trigger a context change. Electronic Docs: Marketplace Excel spreadsheets are not interactive and do not have multiple states.

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Criteria Conformance Level Remarks and Explanations 2017 Section 508


3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria




Web: Changing settings of interface components in Marketplace does not automatically trigger a context change. Electronic Docs: Marketplace Excel spreadsheets are not interactive and do not have multiple states.

3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria




Web: Error messages in Marketplace are displayed as text and trigger alerts that are automatically read by screen reader software. Input fields that contain errors are linked to a description of the error. Electronic Docs: Marketplace Excel spreadsheets do not have error states.

3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria


2017 Section 508


Web: Almost all Marketplace form controls are properly labeled and include text instructions as needed. There are a few exceptions, including: The supplementary blog feature included in all simulations currently has form controls that currently lack proper labeling. We are currently working toward fixing this.

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Criteria Conformance Level Remarks and Explanations • 501 (Web)(Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)

COLA and PE tools do not have proper form labeling. We are currently working toward fixing this. Electronic Docs: Marketplace Excel spreadsheets do not have interactive elements.

4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria




Web: All Marketplace pages and screens are made with validated and conformant HTML. Electronic Docs: Marketplace Excel spreadsheets are not made with markup.

4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria




Web: Interface components in Marketplace are properly defined and labeled and their current state can be determined by screen readers. There are a few exceptions, including: The supplementary blog feature included in all simulations currently has components that currently lack proper labeling. We are currently working toward fixing this. Electronic Docs: Marketplace Excel spreadsheets do not have interactive elements.

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Table 2: Conformance Criteria, Level AA -‐ Click to show or hide table data Notes:

Criteria Conformance Level Remarks and Explanations 1.2.4 Captions (Live) (Level AA)




Web: Not Applicable Electronic Docs: Not Applicable

Web: Marketplace does not contain live audio content. Electronic Docs: Marketplace Excel spreadsheets do not contain live audio content.

1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace videos use a track element to provide audio descriptions. We have a custom implementation that inserts description text into an HTML element that has aria-‐live attributes so it announces the text to screen reader software. When a user is using a screen reader, the screen reader reads the audio description at the right time automatically. Electronic Docs: Marketplace Excel spreadsheets do not contain audio.

1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria


2017 Section 508 • 501 (Web)(Software)


Web: Most text in Marketplace is styled to meet the required contrast ratios. There are a few exceptions, including: The supplementary blog feature included in all simulations currently has some text that does not meet contrast levels. We are currently working toward fixing this.

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Criteria Conformance Level Remarks and Explanations • 504.2 (Authoring Tool) • 602.3 (Support Docs)

Optional Peer Evaluation (PE) and COLA activities have some text that does not meet contrast levels. Electronic Docs: Marketplace Excel spreadsheets meet text contrast standards.

1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace supports browser zooming without loss of content or functionality. Electronic Docs: Marketplace Excel spreadsheets support browser zooming without loss of content or functionality.

1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace uses text rather than images of text, except where text images are permissible, as in logos. Images of text are always presented with alternative text that states any text in the image. Electronic Docs: Marketplace Excel spreadsheets only contain text.

2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria


2017 Section 508


Web: All pages in Marketplace can be navigated to using the main menu on the left-‐hand side. The left menu also contains a search function for finding menu items. Additionally, some screens have a right menu widget which includes helpful, relevant links. Electronic Docs: Marketplace Excel spreadsheets

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Criteria Conformance Level Remarks and Explanations • 501 (Web)(Software) – Does not apply to non-‐web software • 504.2 (Authoring Tool) • 602.3 (Support Docs) – Does not apply to non-‐web docs

2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria



Web: Supports Electronic Docs: Does Not Support

Web: Most Marketplace lectures and pages are organized by HTML headings for easier browsing and most form labels are labeled for optimal clarity. There are a few exceptions, including: The supplementary blog feature included in all simulations is currently not organized with headings and lacks labels. Optional Peer Evaluation and COLA activities is currently not organized with headings and lacks labels. Electronic Docs: Marketplace Excel spreadsheets currently do not have column headers. We are currently working toward fixing this.

2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace interface components use the default HTML focus indicator to ensure visible focus. When this was not possible, custom focus indicator styling was added using CSS. Electronic Docs: Marketplace Excel spreadsheets permit visible focus on all elements.

3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria

• 9.2.28 (Web) • 10.2.28 (non-‐web document) • 11.2.1.28 (Software) – Does not apply


Web: Any passages containing text in different languages are appropriately specified using the HTML language attribute. Electronic Docs: Marketplace spreadsheets are not language-‐specific.

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Criteria Conformance Level Remarks and Explanations • 11.2.2.28 (Closed Software) – Does not apply


3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace navigation components are designed with consistent layout and order. Electronic Docs: Marketplace spreadsheets are designed with consistent layout structure.

3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria




Web: Marketplace components use a consistent naming scheme. Electronic Docs: Marketplace spreadsheets are consistently labeled.

3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria



Web: Marketplace input error messages are written to offer suggestions and guidance specifically tailored to a particular error in the context of Marketplace teaching goals. Electronic Docs: Marketplace Excel spreadsheets do not have error states.

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Criteria Conformance Level Remarks and Explanations 2017 Section 508


3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria




Web: For legal/financial/data decisions, Marketplace forms give users the opportunity to review and amend input mistakes before submitting and provide a checkbox in addition to a submit button. Electronic Docs: Marketplace Excel spreadsheets do not have forms that can be submitted.

Table 4: WCAG Conformance Requirements -‐ Click to show or hide table data Notes:


1. Conformance Level Also applies to: EN 301 549 Criteria

• 9.3 (Web) 2017 Section 508


Web: Supports with Exceptions Electronic Docs: Supports with Exceptions

Web: Marketplace has mostly met its conformance goal of Level AA. All known exceptions occur in supplementary tools which are not necessary for using Marketplace. These include the supplementary tool of the student blog, the optional Peer Evaluation exercise (which is inactive by default), and the optional COLA assurance of learning form (which is inactive by default). We are currently working toward fixing them. Electronic Docs: Marketplace Excel spreadsheets mostly meet the conformance goal of Level AA. Currently they still lack column headers and Sheet titles. We are currently working toward fixing this.

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Criteria Conformance Level Remarks and Explanations 2. Full pages


• 9.3 (Web) 2017 Section 508



Web: Marketplace conformance is determined based on the full set of web pages that encompass Marketplace. Electronic Docs: The conformance level for Marketplace electronic docs is determined based on the full scope of Marketplace electronic docs.

3. Complete processes Also applies to: EN 301 549 Criteria

• 9.3 (Web) 2017 Section 508

• 501 (Web)(Software) • E207.3 (Software) • 504.2 (Authoring Tool) • 602.3 (Support Docs)


Web: Marketplace conformance is determined based on the complete process of using Marketplace, including emails, log-‐in screens, support, and other communications, in addition to the core simulation exercise. Electronic Docs: Marketplace electronic docs are assessed for conformance as one part of a user’s entire Marketplace process.

4. Only Accessibility-‐Supported Ways of Using Technologies Also applies to: EN 301 549 Criteria

• 9.3 (Web) 2017 Section 508



Web: Marketplace has been tested using commonly available assistive technologies. Marketplace accessible solutions are built using standard HTML and CSS as it is natively implemented on any modern browser. Modern browsers are built to natively support accessibility tools and other accessibility needs. Electronic Docs: Marketplace electronic docs are in Excel format, which can be viewed in widely-‐distributed software products that have native accessibility support.

5. Non-‐Interference Also applies to: EN 301 549 Criteria

• 9.3 (Web) 2017 Section 508

• 501 (Web)(Software) • 504.2 (Authoring Tool)


Web: Any non-‐accessible components of Marketplace have been adequately supported with accessible alternatives, and do not interfere with those alternatives. Electronic Docs: Marketplace electronic documents

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Criteria Conformance Level Remarks and Explanations • 602.3 (Support Docs) contain no interfering, non-‐accessible components.

2017 Section 508 Report -‐ Click to show or hide 2017 Section 508 tables (section headings will remain)

Notes: The section named “Chapter 4: Hardware” has been excluded from this report. Marketplace does not design or provide hardware, so that section is not relevant.

Chapter 3: Functional Performance Criteria -‐ Click to show or hide table data Notes:


302.1 Without Vision Supports with Exceptions

Marketplace is navigable without requiring user vision except for a few supplementary features. These features include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

302.2 With Limited Vision Supports with Exceptions

Marketplace can be used in cases where user has limited vision except for a few supplementary features that do not meet sufficient contrast ratios. These features include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

302.3 Without Perception of Color Supports

Marketplace does not require perception of color for successful operation. Differentiation between elements never relies on color alone.

302.4 Without Hearing Supports

Marketplace does not require user hearing for successful operation. All audio information is available in visual and text equivalents.

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302.5 With Limited Hearing Supports

Marketplace can be successfully operated in cases where user has limited hearing. All audio information is available in visual and text equivalents.

302.6 Without Speech Supports

Marketplace does not require user speech control for successful operation. There are no speech dependent components in Marketplace.

302.7 With Limited Manipulation Supports with Exceptions

For the most part, Marketplace does not have components that require fine motor control or simultaneous manual operations. Most components in Marketplace can be accessed and manipulated for optimum success using simple keyboard inputs. There are a few exceptions where some supplementary features are not optimized for keyboard-‐only use. These exceptions include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

302.8 With Limited Reach and Strength Supports with Exceptions

For the most part, Marketplace can be operated successfully in cases where user has limited reach and strength. Most components in Marketplace can be accessed and manipulated using simple keyboard inputs. There are a few exceptions where some supplementary features are not optimized for keyboard-‐only use. These exceptions include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

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302.9 With Limited Language, Cognitive, and Learning Abilities Supports

All Marketplace content is organized with logical structure and clear, consistent labeling. There are no automatic, continuous animations or sounds that cannot be easily disabled.

Chapter 5: Software -‐ Click to show or hide table data Notes:


501 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.0 section Marketplace has a conformance goal of WCAG 2.0 Level AA.

502 Interoperability with Assistive Technology

502.2.1 User Control of Accessibility Features Supports Marketplace allows users to control features that are defined as accessibility features.

502.2.2 No Disruption of Accessibility Features Supports Marketplace does not disrupt the browser’s built-‐in accessibility features.

502.3 Accessibility Services

502.3.1 Object Information Supports with Exceptions

Most content in Marketplace is well labeled and organized with defined roles that can be programmatically determined by accessibility tools. There are a few exceptions where this is not the case. These include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

502.3.2 Modification of Object Information Supports with Exceptions

Marketplace users can access and modify most screens, forms, and interactive objects with the help of assistive technology. There are a few exceptions where this is

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Criteria Conformance Level Remarks and Explanations not the case. These include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

502.3.3 Row, Column, and Headers Supports Marketplace uses HTML markup and ARIA labeling to properly associate table headers, rows, and columns.

502.3.4 Values Supports

Marketplace data values can be determined programmatically. In all line charts for example, each point value can be read via screen readers.

502.3.5 Modification of Values Supports All values can be set using assistive technologies.

502.3.6 Label Relationships Supports

Most elements are labeled using HTML and ARIA attributes. There are a few exceptions where this is not the case. These include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

502.3.7 Hierarchical Relationships Supports with Exceptions

HTML headings, nested lists, regions, and landmarks, are used to define and establish hierarchical relationships. There are a few exceptions where this is not the case. These include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

502.3.8 Text Supports All text that is presented as a graphic is available in an alt text attribute.

502.3.9 Modification of Text Supports All text based forms that Marketplace requires users to fill can be filled using assistive technology.

502.3.10 List of Actions Supports with Exceptions Most lists of actions and other instructions are available to users of any assistive technology.

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Criteria Conformance Level Remarks and Explanations There are a few exceptions where this is not the case. These include the student blog, the COLA tool, and the PE tool. We are currently working toward fixing them.

502.3.11 Actions on Objects Supports Any objects that require user action have alternative means for users of assistive technology to execute the required action.

502.3.12 Focus Cursor Supports

Marketplace primarily uses standard HTML focus styling, and in some cases, uses custom styling to help user track focus on interface components.

502.3.13 Modification of Focus Cursor Supports Text insertion location can be determined and controlled programmatically by users of assistive technology.

502.3.14 Event Notification Supports Marketplace uses ARIA attributes to notify users of important changes due to events.

502.4 Platform Accessibility Features Supports

Marketplace uses browser-‐supported HTML and CSS as its platform, and all necessary accessibility features are well supported and documented.

503 Applications

503.2 User Preferences Supports Marketplace supports the ability of users to change display preferences through their web browser.

503.3 Alternative User Interfaces Supports Any alternative accessibility solutions used by Marketplace are deployed using industry standard accessibility services.

503.4 User Controls for Captions and Audio Description.

503.4.1 Caption Controls Supports Marketplace uses native HTML video elements which support built-‐in accessible user controls for captions.

503.4.2 Audio Description Controls Supports Marketplace audio descriptions are played automatically when videos are watched

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Criteria Conformance Level Remarks and Explanations while using a screen reader.

504 Authoring Tools

504.2 Content Creation or Editing See WCAG 2.0 section Marketplace has a conformance goal of WCAG 2.0 Level AA.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Supports with Exceptions

Marketplace converts some graphs and charts to Excel format and offers them as downloads. The resulting files are mostly accessible, but are not optimized for screen readers.

504.2.2 PDF Export Not Applicable Marketplace is not an authoring tool that can export PDF files.

504.3 Prompts Not Applicable Marketplace is not an authoring tool. 504.4 Templates Not Applicable Marketplace is not an authoring tool.

Chapter 6: Support Documentation and Services -‐ Click to show or hide table data Notes:

Criteria Conformance Level Remarks and Explanations 601.1 Scope 602 Support Documentation

602.2 Accessibility and Compatibility Features Supports Marketplace openly shares its Accessibility Statement and conformance reports which describe accessibility features in detail.

602.3 Electronic Support Documentation See WCAG 2.0 section All Marketplace help files and support materials are available in HTML and CSS that conform to WCAG 2.0 Level AA.

602.4 Alternate Formats for Non-‐Electronic Support Documentation Supports Marketplace support documentation is available online in an accessible format.

603 Support Services

603.2 Information on Accessibility and Compatibility Features Supports Marketplace support documentation and support staff provide information on accessibility.

603.3 Accommodation of Communication Needs Supports Marketplace support help can be reached

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Criteria Conformance Level Remarks and Explanations via phone or email.

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