marketing plan audit of telenor pakistan

5
Marketing Plan Audit of Telenor Pakistan Marketing Management Faisal Ahmad Jafri Syed Sohaib Hassan

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Marketing Plan Audit of Telenor Pakistan

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Page 1: Marketing Plan Audit of Telenor Pakistan

Marketing Plan Audit of Telenor Pakistan

Marketing Management

Faisal Ahmad JafriSyed Sohaib Hassan

Page 2: Marketing Plan Audit of Telenor Pakistan

For the current operating period (2012-2014), Telenor has streamlined customer centricity, and the perception to be the most preferred brand.

Taking advantage of its mega marketing campaign, it must highlight its differentiated services and increase customer base.

superior voice quality, faster mobile internet and an emotional connect that should make feel Telenor Pakistan as the most socially concerned brand for Pakistanis.

Marketing Strategies - Objectives

Page 3: Marketing Plan Audit of Telenor Pakistan

PRODUCT

Telecom ServicesTalk Shawk

DjuicePersona

Financial ServicesEasy Paisa

PRICE

Location Based Charging

Fixed line rent of Rs 1500 and then further billing is charged based at a rate

of Re 1 /min

Easypaisa services depend upon the amount of transaction conducted

PLACE

Aggressive franchising

Online SIM Issuance

PROMOTION

ATL campaigns e.g. advertisements, and also

BTL campaigns

social media websites

SMS services

Investigation and Analysis of Marketing Plan as per the Ps of Marketing Mix

Page 4: Marketing Plan Audit of Telenor Pakistan

Activities to be implemented

People responsible for implementation

Time and Location of Implementation

Implementation Plan

Page 5: Marketing Plan Audit of Telenor Pakistan

Revenue and No of SIMs Sold

Effective Churn Rate

Costs/Expenses

Customer feedback

Competitions’ major activities

Control Measure and KPIs